Every single time I called this place nobody answers. I understand they close at nine and I'm calling 30 minutes before they close but nobody answers the phone and they act oblivious to the phone. I even tried to order while I was in the car and I watched them ignore the phone. The second time I came up here and drove all the way from the east side to order a smoothie I walked in. They seemed so unhappy and unpleased I'm so disappointed read more

Significantly improved since the last time I visited. Thank you for a correctly made, tasty, and timely meal. read more

Tropical Smoothie Cafe - Lack luster hummus veggie wrap. No thanks. - Juice Bars & Smoothies Near Me - Dearborn, Michigan

I wish I could give less than a one star review but that's as low as it will let me go. I was so offended going here today that I had to download yelp just to review this place. I walked in this evening and ordered a smoothie and as I was waiting for my order the manager started yelling at one of the employees until she was brought to tears. I purposely stayed in a little longer today to try and catch the manager name and heard it was Diamond. I can understand having a bad day and getting mad, I worked in a kitchen before, it happens, but every time I go in this manager is giving her employees sarcastic responses and bringing them down, this just seems like a classic case of someone having a position go right to their head. From witnessing this work place harassment I can only imagine what she must put her employees through, no wonder they always seem understaffed, no one wants to work with that manager! Tropical is a chain, how come no one above her has removed her by now, how can you run a business with someone like that at the helm, especially a small cafe! Needless to say, there are plenty of other tropicals around the area and would even recommend the one on Woodward in Detroit as a much better alternative, it's clear after going to both locations the true affect that one manager can have on their employees. read more

Bad ownership, only 2 staff members working 5pm on a weekday. Mobile order put in 4:28 to be ready at 4:38 wasn't ready until 5:20 read more

I have no complaints about this location. I've been here a few times for wraps and smoothies, and it's been fresh and fast with friendly service. It's even faster if you order online. Normally, I make my own smoothies and such, but I love TSC for being a healthy fast option in a sea of fatty fast food. Thanks for coming to my vegan rescue! read more

I absolutely love this menu... HOWEVER this is the 2nd time in the past week I have come there at lunchtime and our drinks are completely watered down.. I pay extra for additives such as protein and I watch them pour half of it out.. so if my extra charge is for 20grams of protein and they mix so much ice that they pour our a third of it , what am I actually paying for?? Ask for light ice or you will be extremely disappointed as we all are sitting here at work drinking our fruit flavored ice water read more

I had a horrible experience at this location, the person who was serving me had a name tag named Hanna. She had massive attitude and snarky looks as she was handing me my smoothie.. she seemed like she hated her job and wasn't even trying to be remotely friendly. Not only was that an issue but afterwards she walked to the corner and started taking to coworkers and looking at me as if she was talking terrible about me. Worst customer service ever. read more

I try to only leave positive reviews but I've ordered here probably 8-10 times and their smoothies are never right. I frequent the one on Ford rd and one in northville and this is the only one that never tastes sweet. Literally always sour, and if I ask for Splenda its super sour and bland. The food is always good from here though just not sure why they can't get a jetty punch right. I hope it gets better but I've tried multiple times in the past year and no luck. read more

Out of several locations I have been to in multiple states this is the worst. I have been here twice and each time my experience is poor. I was told yesterday that my sugar level could not be further customized. When I said every other location in MI and out of state where I have been will do the customized sugar level for me, I was told we will see what we can do and my smoothie was not customized to my specification. Scooping up half of your half measuring spoon is not difficult. Half sugar is far too sweet for my tastebuds. I doubt TS would like to loose customers over a simple modification such as this. My first time going to this location was horrendous but TS did compensate me for that experience; which I was not expecting. This time around, I am resolved to not going to this particular location again in lieu of formally submitting a complaint to TS. The Dearborn Heights location will be my go-to when I need to grab a smoothie when I am in Dearborn. 'Tis a shame. read more

Honestly I don't know how they are open. I walked in and it smells bad. The trash was overfilled the whole restaurant smelled like someone left the food out for a few days. I couldn't even stay to order anything. read more

I actually prefer this chain over our Jamba Juice. Tropical Smoothie has a more natural base to it rather than all this fruit juice and sugar, etc. I ordered a mango smoothie and it was delicious. It had chunks of pineapple and other fruits but overall, it was light, it had the right texture of a smoothie, the mango tasted so natural and not sour, etc. I really enjoyed my drink. I also like how the powders such as protein, whey, and others were displayed in jars right in front of the customer. read more

I always have a good experience here . Smoothies are always well made and delivered quickly unlike other locations. I'd like to mention there was a situation where they were exceptionally busy , my smoothie got lost in the hustle and I was there almost 15min. I was getting irritated but the employee came out, apologized for the delay and immediately made the smoothie. Exceptional service and a big thank you to Jerome and his team. read more

We normally love going here. However after going there tonight we were left displeased. After ordering our food, we were only given 1 of the two smoothies we ordered. We asked for the other one and they said we never ordered it. We always order the same thing when coming here and its always the same price. Very upset about this. They wanted us to pay for the smoothie even though we already did. The manager wouldnt even talk to us. Will be going to another location from now on and will be calling corporate. read more

I'll never deny that the chain has some very tasty and nutritious drinks, but the wait times and subpar food menu never has me clamoring to visit very often. This particular store, though, has even more work to do. I had placed an online order for one smoothie and selected a specific time for pick-up to be 30 mins later. Upon arrival, the place was trashed - food, wrappers and used napkins all over the floor along with dirty chairs and overflowing trash bins. When I told the young man I was here for an order, he was very friendly but confused that he had no knowledge of the order and ultimately could not find it. He grabbed a manager, who disappeared to the back room for about 10 minutes as she shared she'd see what happened. When she returned, she had an 8x11 paper from a printer with my order on it and said the printer failed to produce it the first time. "Why are online orders dependant on a hard copy that's printed in the back room?" I thought. Anyway, thank God it wasn't a packed store during peak hours because it still took some additional time to make the drink and send me on my way. Could've been worse, but three stars only for the quality product and friendly staff. read more

These kids couldn't make a smoothie right to save their lives. I've given them over a dozen chances. Bad on me at this point. But the other Tropical Smoothie that makes things right is farther away and has a longer line (I wonder why) so I kept trying. I order the peanut butter banana chia with no oats. Not that tough. Half the time they put oats in anyway (good thing I'm just grossed out by them and not allergic!). They always miss an ingredient. Usually it's the dates, sometimes it's the coconut or cinnamon. Sometimes it's all three. They don't tell you their out of one or more of the ingredients and ask if you still want it, they just make it and don't care. And last but not least. It's called a "smoothie"...It's supposed to be SMOOTH. I shouldn't be crunching on chunks of ice and almond and frozen date (when they do bother to put those in. read more

I've been here twice, first time to try this location (I've had TC before) second to give it another shot, both times I walked in it smells sooo stinky! It's gross and it was full and a line, I'm not sure how people were able to sit in there and eat in the stench... sad to say not sure I will be returning. read more

Unfortunately ima have to agree with other 1 stars. I love tropical smoothly but upon walking in it smelled like sour like floors had been cleaned with dirty water - cause I'd hate to think that the smell is souring fruit. I was looking around like "y'all don't smell that" read more

I love Tropicals smoothies but I ordered 2 Chia Banana Boost smoothies with peanut butter and no sugar and was disappointed. They tasted like water, ice and cinnamon. I don't even think dates were included in the smoothie like they're supposed to be. This smoothie used to be amazing when it first came out. read more

Tropical Smoothie Cafe - Chia banana boost - Juice Bars & Smoothies Near Me - Dearborn, Michigan

Rude, unfriendly employees. No smiles, no greetings. They barely look at you or enunciate when they call your name. They seem miserable and it makes you feel miserable being in there. read more

The most depressing tropical smoothie. And the rudest customer service. You walk in and all the lights are off.

I have been here a few times and I love it more and more every time. They have a large selection to chose from and you can pretty much customize your drink to your liking along along with what every vitamins you want such as b-12 etc. read more

Tropical Smoothie Cafe - Kiwi quencher - Juice Bars & Smoothies Near Me - Dearborn, Michigan

Smoothies are amazing! I like the paradise point. You wouldnt think a place like this would have such amazing food! The cilantro lime fish tacos were delicious!! read more

Tropical Smoothie Cafe - Fish tacos... yummy! - Juice Bars & Smoothies Near Me - Dearborn, Michigan

I love their smoothies on hot summer days! Staff is very kind and friendly, especially Nesrine. 10/10 would recommend!

Saw the cast of Jersey Shore here today... Dude doing pushups at the counter. Lmao And who puts tomato on a career salad? Honestly! Lettuce was wilted and stemmy. Island green smoothie was good tho. read more

This was soo good and it was very tasty sooooooooooooooooooooooo good soooooooooooooooooo good

Wow! So much to choose from! This morning, I had the Health Nut smoothie (banana, blueberry, almond) with whey protein, and my daughter had the Detox something-or-other with spinach, kale, pineapple (I think), and a bunch of other good-for-you and good tasting stuff. The staff was friendly and offered suggestions for my first visit. We were served immediately, and with a smile. What impressed me most was the variety on the menu. It is packed with tropical flavors, and fresh, healthy food. We only stopped in for a drink, but we will definitely be back to sample the full menu. I've got to try the new avocado smoothie too! Can't wait to go back. read more

I love this place. I've had the rockin raspberry and the watermelon mojito. Both are extremely good but totally different. I get these with Splenda instead of sugar which lowers the cals and sometimes I add protein. I love that you can alter these to make them healthier. So happy they put this place in Dearborn. I will definitely be frequenting this place this summer. read more

Tropical Smoothie Cafe - Health nut - Juice Bars & Smoothies Near Me - Dearborn, Michigan

Today was my first day going to Tropical Smoothie Café. Located in Dearborn Michigan. The service was fast and efficient. A long line as expected. I was here for lunch. I had a peaches and silk smoothie with Chia seeds at it to it. It was quite delicious! I will be coming back. The staff is friendly and polite. And they seem to be well-organized and work good together. Which kept their line moving efficiently during a busy lunch hour on a Monday. Will be coming back. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Dearborn, Michigan

Idk how this location doesn't have a 1 star review because every time I come here everyone that orders after me gets their stuff before I do while they ordered food and my order is 2 smoothies. The sad part is I always tip them because I work in the food industry so I try to give the benefit of the doubt but I obviously need to go to another location. read more

This is only a one time review.. Cause I've only been here once. It was a little slow but it was during "happy hour". I did get passed over by a regular and it took a little longer than I thought to get a smoothie (mainly cause it was only one person working that station) but it wasn't that bad of a wait plus the product is good. Not in my area but I'd stop by again. read more

This location is notoriously slow. Even when I do online pickup I still wait for 20 minutes. Also, the "blue lives matter" sticker displayed on the register is distasteful, keep your politics out of your business. read more

I walked in with very high hopes, couldn't BARE the smell of this place! Walked right out before I could even order because of how bad it smelled! read more

Another day, another smoothie. The one by my house had a fire, so I stopped by this one by my work. I was in & out pretty quickly since I placed my order online. The employee walked around confused trying to find my smoothie that I could see in the fridge. I showed up 20 minutes after ordering, so I was pretty confident it was mine. There were no other customers, or employees that I could see. She was so clueless about my online order, perhaps she was new, idk. But the smoothie was good and the shop itself seemed standard for TSC and clean. read more

TSC is Consistently a very good and very fresh lunch spot in Dearborn. We've mostly ordered takeout here for work lunches and meetings. It's a popular choice at our office near Ford HQ. My favorite menu items are the Thai chicken wrap and island green smoothie. The smoothies are huge and the wraps are tasty. read more

Had my first Green Smoothie here. Super tasty, and now that i'm absorbing the nutrients, can feel them surging through my system. Highly recommended. Haydon. read more

Great staff! Great service! Great smoothies and food each time I order! I'm taken of with fast wonderful customer service.

The smoothie I got was good and all. But as u walk into the store it smells so awful like there was a dead animal in the back or something it was disgusting I had to just get my smoothie and get outta there as fast as I could read more

Tropical Smoothie Cafe is a great place to grab a quick snack. Although I am never thrilled with the food, the smoothies are the best around. This specific location is always clean with a helpful staff. I suggest this spot over several of the others in the area. read more

Great place that has fresh smoothies and every time I try something new I've had their food at a different location before and I was pleased next time I come here I will have to try their food with one of my smoothies I always seem to add an energy boost because it works better then Red Bull! read more

Worst tropical smoothie of EVERY SINGLE ONE IV TRIED. (). it's obvious they DO JOT want to be there. There posses ZERO kindness/customer service, and all that is fine, I can handle hormonal kids .. but when I am paying 5-10$ for a damn drink, at the very least it should CONTAIN the ingredients that comes just give us what we pay for ammm in it & iffff I'm paying extra for add ons - FLIPPING PIut THEM IN! I blame NOBODY BUT THE MANAGER! Maybe one day he'll decide to actually go INSIDE the facility and be vigilant of the horrendous surroundings.. FAT CHANCE! But here's t HOPING‍‍‍ read more