I can always count on this Carmel location to get my order right and prepared in a timely manner. I started going here because this has definitely not been the case at the Westfield location for the last two years. Just wanted to thank the hardworking people at the Carmel store for doing a great job! Ordering through the app and being able to pick up the food on time is SO important when everyone has somewhere to be and sometimes we don't have long to eat! The food is always good and I do like their smoothies too. I usually order the Thai Chicken Salad and Santa Fe Quesadilla. You can sometimes get free smoothies via the app and they have points with rewards that are a nice perk if you go frequently enough. read more

Tropical Smoothie Cafe - CALI BREAKFAST FLATBREAD with Chicken - Fast Food Near Me - Carmel, Indiana

Staff does not know how to ring up the discount they have for buy one get one 50% off on the Carmel football card. There are three people working also they don't know how to do it and they have turned away multiple people attempting to use this promotion that we've paid to have. Poor training and lack of initiative y the staff to call anyone to see how to process the discount. read more

Took 45 minutes for a breakfast flatbread. Other employees wouldn't even call out the smoothies so people were just waiting for their drinks to be called but that never happened. If you're looking for a quick stop, change your plans read more

The service was bad because I've waited for my online order that was payed with 3 drinks already and once I received it I only got one drink and thought they were going to give me the rest of the order but no so decided to ask for a refund and rejected my refund. Great job for hiring the workers tropical smoothie. Oh and yea keep the money i payed for 3 drinks and only got 1 tropical robber. read more

Come here specifically for the chia seed pudding bowls. Omg are they good. Never had a bad item here really. PB smoothie is amazing as well. Staff is always friendly and the store is always clean. It's why I keep going back. read more

I ordered ahead, when I arrived, there were only two customers waiting, including myself. It wasn't busy, and there were two employees working--one on food and the other on smoothies. The employee making smoothies, a young man, seemed far more focused on socializing with his friend and the friend's girlfriend (who were sitting at the bar) than on serving paying customers. During this time, he carried on a lengthy personal conversation about JT McConnell and mentioned that he had been fired from a different Tropical Smoothie Café before getting hired at this one. While talking, he became confused about what drinks he was making, and I stood waiting for about 10 minutes. In the middle of this, he even prepared a free Apple Pie Paradise smoothie for his friend's girlfriend--telling her it wasn't that good--before making drinks for paying customers. Meanwhile, my food was ready, and the food prep employee could tell I was frustrated by the lack of professionalism. When the smoothie employee finally addressed my order, he initially said he had already made one of my drinks, but the drink was sitting unfinished on the counter, never poured into a cup. This was frustrating and disappointing to experience. Based on his own admission of being fired from another Tropical Smoothie Café and the lack of attention to customer service I witnessed, I would strongly urge management to reconsider whether this employee is an asset or hindrance in the success of this store. I usually enjoy visiting Tropical Smoothie Café, but the service fell far short of expectations that day. I also messaged the store directly on September 25th with no acknowledgment so I posted here. read more

This place is poorly run. Placed an order at 1pm and by 2:45 it still wasn't ready. They said they were short staffed when I asked why it's taking so long to get an açaí bowl and a quesadilla. I ended up cancelling and going else where. read more

food took 40 minutes to come out. it was all right but, there was no respect of time for the people ordering. In person orders took 40 minutes and two online orders took 20+ minutes past what the app said they would. I can understand being new and not having full understanding of what was going on but, it felt disrespectful when they would look at the costumers and laugh knowing how long they were taking. read more

My favorite amount of interaction to have with the people who work at a restaurant is a minimal amount of interaction, and that's exactly what is possible at Tropical Smoothie Cafe. They have an app on which you can place an order. When you get to the store, your order is waiting for you on the counter. You grab your order, wave a quick "thank you" to the busy people behind the counter, and you're on your way. The online ordering system is practically seamless. My first visit to this location was kind of disappointing because as I was drinking my smoothie, I found little plastic particles in my drink. I was like WTF and stopped drinking, and vowed to never visit again. However, despite the plastic, the smoothie itself was incredibly tasty, and I wanted another one. So recently, I was craving a smoothie and told myself that surely there wouldn't be plastic in this new smoothie. And I was right! It was just a smoothie, and it was very good. The smoothie I ordered was the Detox Island Green, which is spinach, kale, mango, pineapple, banana and ginger. It's only 180 calories, which is kind of amazing considering how delicious and filling it is. It doesn't have any added sweetener, which is appreciated by me. The parking can be kind of dicey here, because there are like four other businesses that share this small parking lot. But fortunately, many of the businesses are quick in-and-out businesses (takeout restaurants, cleaners, etc.), so I've never not found a space to park because there's lots of turnover. read more

I went there this morning Very dissatisfied. The service completely sucked. I stood there at the counter for over 5 minutes. The only person in line. They couldn't acknowledge me. I left to go else where. Service SUCKED!!! read more

I keep seeing these Tropical Cafés popping up around Indiana, and I've been wanting to give it a try. So glad I did! Trying to follow an anti inflammatory type of diet and sometimes needing to eat on the road can be difficult here in Indiana. This place meets that need and tastes delicious. I chose an Avocolda smoothie and a Baja Chicken wrap. Both were so scrumptious, I was literally dancing in my seat as I drove away. So satisfying, I've already looked and happily found a location near my home. read more

Tropical Smoothie Cafe - Baja Chicken wrap - Fast Food Near Me - Carmel, Indiana

I ordered 27 smoothies online for a specific time. On my arrival they were packed on ice for me ready to go and they even carried them to my car. Staff were thrilled. It was a great close to employee appreciation week. Way to go Tropical Team! read more

Great smoothies delicious food and friendly service! Tropical Smoothie has hit the spot every time!! Highly recommend!

At first I really liked this location especially since I have a lot of clients in this area but over the past few months they have been super short staffed and even though I place a order through the app is takes forever to get it. The staff is really nice, they just need more workers especially on Sundays!! read more

Beware when it ask if you want to tip for your smoothie the machine "machine is broken" and frozen and you can't change from selecting the highest tip. The worker said it will work just hit the green button then said have a nice day. Charging me then and putting the highest tip for my smoothie. I don't care about the money but the terrible means of business forcing tips on every customer for doing their job they're paid to already do. I wasn't going to tip but because of their tactics. Forced me to pay a tip. Should have got a refund and walked out then. read more

I had been riding around town looking for a smoothie. Tropical Smoothie came through. Customer service was also good. I will be back ! read more

Tropical Smoothie Cafe - Fast Food Near Me - Carmel, Indiana

Nice alternative to Smoothie King with a much larger food menu. If you're in this part of Carmel and looking for a healthy lunch or a quick smoothie pick-me-up, the Tropical Cafe is a great choice. The staff are friendly, the menu items I've tried are good, and the prices are reasonable for this type of fare. read more

Tropical Smoothie Cafe - Fast Food Near Me - Carmel, Indiana

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Needed a quick meal during a day packed with meetings. The Tropical Smoothie Cafe offers a quick/convenient ordering and delivering process. While they are known for their smoothies there food is also tasty. read more

Tropical Smoothie Cafe - Fast Food Near Me - Carmel, Indiana

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If you are craving for some nice smoothie, this is the place. Their detox options are also very nice. The pricing is okay and I wouldn't say the parking is ample but you can find a spot for sure. Customer service is very good. Their food options are delicious. read more

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I saw their new open sign for this restaurant as I was driving by so I decided to stop and check it out. It is located north of Market District block and near Jimmy John restaurant. It is within a very busy location with limited parking. This cafe offer lots more than smoothies. The staff was helpful and told me I could order the Island Green without the Splenda sugar. It was just as tasty with the natural sweetness from the fruits. I was told they just opened on 12/30/18. The company is based in Florida, and this chain restaurant is the first in the Indy area. Lots of visitors trying out the food and drinks. read more

Tropical Smoothie Cafe - nutrition guide for their smoothies - Fast Food Near Me - Carmel, Indiana

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We came in with a group of about 15 people and kinda rushed the restraint but the workers were so kind and helpful! I got the sunrise sunset smoothie and it was perfectly made! And the chicken Caesar salad was SO fresh and delicious! I didn't realized the Thai chicken salad had gluten contain gluten toppings so they happily subbed it out for me. We loved this location! They didn't miss a beat when taking our orders and there wasn't a single issue with any of the orders! read more

I usually love this place and always recommend. I was a little disappointed today when I ordered their Kale Apple Salad and it says it expired yesterday. Hope next time they do a better job with their quality control, because I love the freshness of their stuff. read more

Tropical Smoothie Cafe - Kale Apple Salad - Fast Food Near Me - Carmel, Indiana

I have a new favorite restaurant, and I couldn't be happier! OK, let's start with fresh ingredients, let's start with great menu options, both fun and healthy. Let's start with smoothies that don't have a bunch of extra sugar, but are made to order with fresh ingredients. Welcome to Tropical Smoothie Café!!!! Where they provide their guests with clean fresh ingredients for both their smoothies and their amazing sandwiches, wraps and bowls. I've heard this statement before, "If you want something, just ask us. We can modify any menu item to suit your needs." But it was awesome to take my beautiful wife, who has Celiacs, a dairy allergy, and a soy allergy into a restaurant and have them happily modify food to meet her dietary needs! Tropical Smoothie Cafe is new to the Carmel area, but Tropical Smoothie Café, the company, has over 730 locations nationwide and they are growing every day, and I can see why. They also plan to bring more cafes to Hamilton and Boone County neighborhoods soon so keep your eyes peeled for this delicious food choice. I'm so glad they are here in Carmel, I see them regularly. They also have a Detox Island Green smoothie that has spinach, kale, mango, pineapple, banana & fresh ginger (naturally sweetened). It also happens to be Delicious and healthy. It's like drinking a salad and you don't even know it. :) I hope you try this place and love it as much as my wife and I do! read more

Tropical Smoothie Cafe - Detox Island Green Smoothie with all this deliciousness. Spinach, kale, mango, pineapple, banana & fresh ginger (naturally sweetened) - Fast Food Near Me - Carmel, Indiana

Friendly service and tasty smoothies, but couldn't comment on food. I think the size of these is just right - and they fit in your cup holders! I like to add the B12 boost. read more

This place has some healthy options. Some of the low calorie counts are due to small portion sizes though- however, the price is right too so if you're a big eater you can just get two things for the price of a large sandwich elsewhere. I had the tropical chicken quesadilla, which was very good, and the Cuban, which was just so-so. Service was friendly but slow. Did not try the smoothies, but my wife liked hers. read more

Look, as a rule, I don't usually give 5-star ratings to franchise restaurants. I want locally owned businesses/startups to thrive. Though a franchise, this location is locally owned (and expanding to Fishers - The Yard, and Westfield near Grand Park) and continues to exceed my expectations. I first had the pleasure of trying a blueberry bliss at a recent Yelp event. Not only was the smoothie cold, fresh, and delicious, but I could tell the owners were proud of what they had to offer. As another rule, when I find something that I like at a Yelp Event, I bookmark the business and make a point to see if it was as good the second time as the first. Well, it was! My wife was with me on a trip to Carmel and since we were so close, I suggested we stop by and pick something up. She decided to go with the Beach Bum Smoothie which has a combination of chocolate, strawberry, and banana flavors. Think banana split. Think tasty! They only offer one size for adults and it was plenty. (I believe they use a powder for the chocolate flavor, but I didn't ask.) She would have personally liked a bit more chocolate, but who doesn't? I went with the Acai Berry Boost smoothie that was recommended when I mentioned I had liked the blueberry. The Acai comes with acai, pomegranate, banana, blueberries & strawberries. It was fantastic. Just a hint of tartness to keep it from being too sweet. Very refreshing. While we sat there in the dining room trying to not get brain freeze, I decided to pick up a sandwich to go since I hadn't set anything out for dinner. As a rule (lots of rules I live by but sometimes break), I usually don't order sandwiches from places that specialize in treats/desserts/etc. But I have to say, I thoroughly enjoyed my Pressed Chicken Caprese sandwich. The chicken was moist, the tomato and lettuce fresh, the Parmesan and Mozzarella were oozy, and the balsamic glaze's sweet/acidity stood up to the pesto savory for a great blend. The sandwiches also come with the customers pick of sides which are self-serve next to the counter. They had chips and fresh fruit options. And the owner, the same guy I had met at the Yelp Event was thrilled that I made the trip from Mooresville to stop by. He was so gracious and helpful. I saw him open a door for a customer. It's nice to see someone who is thankful for customers and treats them as guests. This may be a franchise, but you would never know it without research. Quick friendly service with delicious food options. 5-stars! Review #2858 read more

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I really enjoyed my experience here! I had a smoothie craving at like 8pm at night and was frantically trying to find somewhere still open and this one was the closest. When I walked in the staff members were both cleaning things and I noticed the whole place appeared to be extremely clean. The person at the register was really nice explaining how mix ins worked as K had never been in before. I ended up ordering a sunrise sunset and she added a generous scoop of peaches to it. My husband ordered a peanut butter chocolate banana shake for himself. They were a little expensive, but a generous size and didn't have any weird fake sugar flavour that I've been surprised by at other smoothie places. I noticed that have smoothie and wrap combos and stuff, and the order came out very quickly, so I will definitely stop in again the next time I am in a hurry and want a quick and healthy lunch. read more

Tropical smoothie is one my favorite smoothie places. I always get the Bahama Mama. It's so sweet and the white chocolate sets it off. Every one is so friendly and helpful. read more

Tropical Smoothie Cafe - Bahama Mama Smoothie - Fast Food Near Me - Carmel, Indiana

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I contacted customer support before the person messaged me here. I received a gift card for less than the cost of a smoothie - despite both drinks had issues. So guess their idea of solving an issue is to get a customer to go back and spend money when the staff screwed up.... read more

I love their food and smoothies, but every single time we order lunch at work from the Carmel location and have it delivered, we NEVER get the correct order. Sometimes it's the completely wrong food and smoothies and sometimes they forget to include everything in our order. We like their food so we always try again and hope they will finally get it right, but they never do! read more

The employees are extremely welcoming and very friendly! They always great you with the most upmost respect. The smoothies are mid tho. read more

Tropical Smoothie Cafe - Flavor - Fast Food Near Me - Carmel, Indiana

Great healthy alternative! I loved their Caribbean jerk wrap and peanut butter bliss smoothie. I only gave 4 stars for wanting smaller portion options. You get A LOT of food. read more

Their smoothies are so sweet and so delicious. The restaurant has great atmosphere and it never takes long to prep the food. I highly recommend their app which allows you to accrue points and offers discounts! Their food options are excellent also read more

Great smoothie place ! I will be making frequent visits ! Smoothies are delicious. And price is very reasonable. They offer one large size for the price you see on the menu which I find much better than other places that have different sizes for an unreasonable price. Service was fast. Good customer service. read more

Tropical Smoothie Cafe - Lean machine smoothie - Fast Food Near Me - Carmel, Indiana

On a warm, sunny Saturday, my boyfriend and I were craving a nice tropical smoothie and came across the aptly named Tropical Smoothie Cafe on Yelp. We quickly learned they were open for carryout and offered convenient online-ordering with curbside pickup. The stars aligned! We ordered the Sunrise Sunset and the Sunshine smoothies and they definitely hit the spot. Great value for the generous smoothie size, too. read more

My first time here at Tropical Smoothie Cafe. I decided to check it out on my lunch break yesterday. So the smoothie I ordered was called the Island Green Island which had spinach, kale, mango, pineapple banana for $5.69 (410 cal). I then ordered their 3-cheese quesadillas that was made with queso blanco, cheddar, and smoked cheese with a side of roasted tomato salsa $4.99 (550 cal). The smoothie was delish but I definitely wouldn't be ordering their food again. I'm not sure if it was frozen and placed in the oven for heating but as shown in the photo I took, there wasn't a nice amount of chicken in there and as I bit into it, there was no sign of tomato salsa. What a disappointment. I'm not sure if I'll come back to order their food but the smoothie was on point. read more

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Shout out to manager Brad at the Carmel 116th St location. Last week I placed a large order and one sandwich was missing. We were in a hurry and couldn't wait. We were told to come back any time, ask for Brad and he would make it right. We came back a week later for the sandwich, asked for Brad, he remembered the error and apologized. And not only that, but he comped the smoothies we order as well. I fully intended to pay for the smoothies and he told me it was on the house because of the error before. This is a classic example of how you conduct business properly and it's also how you get return customers for life. Kudos to you and your team! You'll see a lot more business from us! read more

Absolute favorite spot for a smoothie. Not icy. Beautiful consistency. The flavor is great. I truly crave one at least once a day. 100% recommended!! read more

This has got to be my new favorite smoothie spot in Indianapolis! Not only are the smoothies amazing but there food is very tasty too. I have tried Blueberey Bliss, Pardise Point, Peaces N' Silk, Sunrise Sunset and the Acai Berrry Boost Smoothie. All very good and will be enjoying another some time soon. If your hungry then a great addation is the Jerk Chicken Quesadilla, you wont regret any of these decisions. Trust Me ! read more

Tropical Smoothie Cafe - Trying out a new spot. To the left is an Acai Berry Booster Smoothie and a Peaches 'N Silk Smoothie - Fast Food Near Me - Carmel, Indiana

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Great food, service and easily accessible. The peanut butter and banana panini was outstanding.