The drinks and food are pretty good and made fast here when placing pickup orders on mobile. I like the detox green smoothie with protein added a lot. However, I tried to work in this "cafe" recently and found it to be a very lackluster experience. Unfortunately, it's not set up like a 'cafe' that you would typically hang out in. My major issue is the music is WAYYYY too loud. Even with noise canceling head phones on I could still hear it clearly, and it's pretty disruptive especially if you are trying to do meetings. The bathrooms are also very bad -- dirty and broken sink, light switches, no paper towels in the dispenser, etc. read more

My favorite location not because it's the closest one to home but they know my preferences and they do not make mistakes. Vilma the Manager has a great team and are always polite and courteous to customers , taking the time to explain the menu and choices. Strong recommend. read more

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Love the staff, and location here in One Loudoun. Friendly and quick service with fresh food. You really need to fix the door though, it's so loud and slams shut it makes sitting and enjoying the food insufferable. read more

I never have a bad experience at this location. Service is fast, they take my order correctly, its a casual ambiance, and clean. The food was yummy I got my chipotle chicken wrap. I also got a chia banana boost strawberry without any sugar. I recommend this location! It's also a great location in the heart of the fun one Loudoun. read more

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I always stop here for quick bite. The staff are friendly and the sandwich and smoothies it good. Can be pricy at time for the amount of protein you get it in and sometime the side can taste old but most the time it good. The corn salad is trash !! taste like frozen old corn read more

I was in One Loudoun to pick up some food for dinner and stopped in here for a smoothie... Service was what I expect of these joints - poor. She really seemed like she could care less that I was a paying customer. The drink was somewhat decent, didn't have a lot of flavor to it. It's sad - I used to love these places, but they expanded so much that quality control and service went out the window. I rarely go to them anymore... In fact, I probably won't be back for a few years, like previous. read more

I get a mango berry smoothie at least once a week here ! Service is great and it's very clean.

This place is tucked away in a corner within one loudoun and is a welcome change to the other wise highly priced Food joints and ice cream places. The place is relatively clean and All the workers wear masks. They are also very friendly and flexible and will make the smoothies without dairy and accommodate other requests. I highly recommend them. read more

I usually order lunch from here since I work in One Loudoun. I always order a Chia Banana Boost with strawberries because i'm not a fan of peanut butter. This last time someone made it with peanut butter so i went back in to ask them to remake it and the woman refused. The woman said she had made it correctly and she refused to make me a new one. I ordered another once same way and that one was made correct and it was obvious. I went to the online app to request a refund for the first smoothie and I got no response. This was a few weeks ago. In the picture the smoothie on top is obviously pink because that one was made with strawberries, the one on the bottom is brown because it was incorrectly made with peanut butter. read more

Tropical Smoothie Cafe - Chia Banana Boost Smoothie (24 oz) - Juice Bars & Smoothies Near Me - Ashburn, Virginia

I wrote a good review for this Tropical Smoothie location a few years ago. Not sure if the management changed (it probably did, since it's been 5+ years), but the service was not good at all..... I ordered online for "Curbside Pick Up" the other day, and it asked for my car model, type, color when I submitted the order online. However, when I arrived and gave the store a call to indicate I arrived, the girl/woman talking to me was like "I don't see your car" repeatedly, even though I was parked in the designated "Curbside Pick-Up" parallel parking spaces, right outside the store. She continued to say she couldn't see my car, when she should have stepped outside or asked another worker to check. I LITERALLY was parked next to a huge propped up sign that said "Curbside Pickup Here".... She still insisted over the phone that she "Didn't see my car". Finally she (or someone else) came out with my smoothie and food, but the service was just so bad. This place definitely went downhill. Edit: I noticed the other reviews said the management changed. Unfortunate, since this place was pretty good a few years ago for a chain. read more

[ Drinks Review ] Loved going here often last summer with my friends and family, and went back for the first time last weekend to buy some smoothies. The smoothies were good as always. My boyfriend and I tried the Sunrise Sunset smoothie and we loved it! Very refreshing for a hot day. [ COVID-19 Management Review ] T[he cafe could have done better to implement better social distancing practices in its operations and in their own customers. A crowd of people were waiting inside for their orders because if you stood outside and waited, you won't be able to hear your order being called. Inside, the place is small and you don't really know where to stand comfortably away from others. A man walked in without a mask on, and it made my partner and I super uncomfortable. The cafe should do better in implementing these safe practices and encouraging their customers to do the same. read more

Stopped by today for a smoothie that's been off the menu for years! Had no issues ordering and it tasted delicious, as always. I've never been a huge fan of Tropical Smoothies food options, but they seem to have a new menu every time I visit. One day I'll give it another shot...but for now I'll just stick to what I know! Staff at this location are friendly and engaging. Drinks and food come out quick and with a smile. I'll be back for sure! read more

I really do enjoy Tropical Smoothies but this location can be a little slow with their service. I tend to order online ahead of time when I can which results in speedier services. I have never had any issues with online orders. The location could improve on its cleanliness. read more

Terrible service No organization. Took 40 minutes to get smoothie and bowl. Was suppose to be curbside finally after 30 Minutes went inside and still waited. Way understaffed for lunch service. Use to be very good not sure what happen read more

tropical smithie café 20598 Easthampton plz suite 200 Ashburn Va 20147 Es nuestro lugar favorito para comprar licuados de frutas deliciosas donde el personal es amable y muy eficiente mi familia y yo solo vamos a esa localidad!!!! read more

Just a typical tropical smootie place. The only thing different which I appreciated was one the workers, who would hand deliver the smooties to the customers. Maybe because this tropical smootie was not as busy during the time i came, it was really sweet for him to hand deliver the drinks to your table. Other tropical smooties will just call your name and just drop your drink at the side of the counter. But overall great location, great workers, and great store. read more

Tropical Smoothie Cafe - Back of the store - Juice Bars & Smoothies Near Me - Ashburn, Virginia

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Every time I come here my order comes out so quickly and it's delicious! I even like the healthier smoothies--and I'm a major sweet tooth. Good job, y'all. read more

Walk in notice my food was a already on the counter, still had to wait 15 mins for the smoothie that I ordered with it. Food was cold flatbread was hard. read more

I HAD A FREAKING ANAPHYLACTIC REACTION BECAUSE OF THEM!!! I told the lady at the counter when I ordered my smoothie that I was allergic to peanuts and tree nuts. the girl said "oh yeah we'll sanitize the blender." They then call out my order and gave me what I assumed was my smoothie. I took a sip and instantly knew I had just drank a peanut smoothie. From that point on I started to feel symptoms and had to give myself an epipen injection. I ended up wasting $14 on a smoothie that sent me to the hospital and they also messed up my food order. I never spoke to a manager or any of the employee despite having the ambulance come in front of their store. The only scenario where I would go back is to get a refund or for them to pay my hospital bill. read more

Service and food WAS good but lately It's always a hit or miss... only with the food tho Sometimes the food will be good sometimes it won't so that's why I always just get me a smoothie. Smoothie are always on point. read more

Food and service are good. If you plan to use your rewards points, though, you are probably out of luck. My app never opens there--it opens at the other TSCs that I visit. read more

I don't know if he is the manager, but the middle-aged Indian man that works here is so rude. I had a question about my order and he didn't even say anything, threw his hand up and walked to the back and made one of the other employees come out and talk to me. The lady who did help me was very sweet, and I hope she gets treated well because he doesn't seem pleasant to work with. read more

I was very tired and needed an energy-type of smoothie in the area. Looking at past reviews, I hesitated in coming here, but I'm happy that I came. The staff was excellent in servicing my needs--Silvia and Shreerang. They were kind and patient while I perused and consider the smoothie menu. They were also very accommodating when I have requested for wifi support. I find the ambience to be friendly and the people working here of strong quality. If I am in the area in the future, and in the need for healthy choices, this would definitely be one of my go-to places! read more

Don't recommend. Terrible experience. I ordered carry out over the phone. I didn't double check the bag when I picked it up and didn't realize til I got home that they'd given me the wrong item. I called to explain as I drove back to the store. They said there was nothing they would do over the phone and I needed to speak to a manager in person. After waiting in line upon arrival they continued to argue with me. I eventually gave up and left. I will not be returning. read more

I ordered pickup through ubereats. I walked in and I saw my food was left behind the counter vs a clear spot for pickup orders. I had to wait behind 3 customers just to pick it up. I was met with one extra item I ordered missing and was made to wait another 3 minutes for the lady to simply pick up another chip bag! When I finally got home, the extra bacon I paid for was missing. Shit service and shit staff, its really not rocket science but the staff there clearly only spoke Spanish. read more

Grand opening today, 50% off everything :). Since this is a chain you can expect everything to taste the same. Can't remember the name of my smoothie. It was something green with kale, spinach, bananas and some other stuff. It was tasty what more can you ask? read more

Tropical Smoothie Cafe - Front of restaurant - Juice Bars & Smoothies Near Me - Ashburn, Virginia

Frequent this location very often, always has a problem with customer service. I try to use my discount code for food and it was a hassle to get the workers to understand how to use their own register. After using the codes without a problem, suddenly they do not accept anymore. When ask them why everyone blank stares and says "I don't know". HEAVILY IN NEED OF NEW MANAGEMENT. Also hire more workers, and the line will not be as busy read more

Edit: The owner said she would message me on here after my first review but I have never heard from her. read more

Tropical Smoothie Cafe - Found a hair in my sandwich. - Juice Bars & Smoothies Near Me - Ashburn, Virginia

I don't usually give my online opinion but I'm so irritated right now that I thought it might be cathartic. I ordered a turkey apple Dijon sandwich without bacon & I got home to unwrap a chicken flat bread with bacon. I drove back they made me a new sandwich and... Am I being too high maintenance to expect that this time it would be the sandwich I ordered? To be fair they got it close the second time around..but according to their menu the sandwich comes on 9 multi-grain bread, mine was a ciabatta (which I don't like).. whatever, I'm not going back there a third time... the smoothie was good. read more

Great service. Especially amid the pandemic. Everyone wearing plastic gloves. Food wrapped extra plastic covering. Chicken quesadillas and smoothies were perfect. read more

Perfect and fast service ! Efficient, kind, courteous and had what we wanted. Great job! flavor 100% read more

They very disrespectful I ordered my food through door dash pick got there 30 minutes later in food wasn't done in there very disrespectful

Whether I'm in northern Virginia or in the Hampton roads area, I always find myself at a Tropical Smoothie. This location is in One Loudoun. Of course, this location is on point like the others I've been too. This one in particular is a little smaller than the other locations I've seen. But that doesn't matter because I huge line came right after I placed my order. The staff is super upbeat, friendly, and efficient. They all are so nice and welcoming! Anyways, I ordered 2 Avocolada smoothies for my family. They were ready in no time! And the final test was the taste. All I have to say is yummmsss! They are very consistent with very good customer service and great food quality! Thank you guys for another positive experience. read more

Tropical Smoothie Cafe is perfect when you want a quick snack. I'm always out walking around One Loudoun with my kids, and it nice to order TSC as a "treat" for them. Ordering in app and picking up at the counter makes things even easier. read more

Stopped here after Thanksgiving dinner to get some vitamins after dessert and it was nice, got everything we ordered, it was kinda expensive and parking was a little hard to come by but it is the holidays and the neighboring restaurants are pretty trendy so its to be expected. read more

Love Tropical Smoothie and they even have good food. But they seem to just hire any kid off the street without a care for customer service or don't seem to provide training to them. If the kid can't speak English at all maybe not have them work the front interacting with customers. Today this Indian kid kept yelling "HUH?" or "WHA?" to every question I had embarrassing me in front of a huge line of customers. I speak clear and fluent English. I don't care where you're from that's not my problem but please hire someone with some sense of customer service in a service oriented industry. Will probably avoid coming back to this location to avoid getting embarrassed just for asking about missing items on my order. read more

The morning workers had ZERO customer service. The cashier was very rude and messed up my smoothie then refused to remake it. I normally love this location but wow!! I was shocked read more

This is the slowest location I have ever been to. For a store that has 6 plus on staff everyday there is always a minimum wait of 10 minutes before you receive you're order regardless of how many customers there are. If you're looking for a smoothie go to the location in brambleton/sterling. They actually have a manager on duty at all times (owner) and the service is FAST regardless of how busy it is. read more

This restaurant, located in the One Loudoun shopping center is truly prime real estate! My daughter and I visited them while attending a free concert on a beautiful Friday night! The place was not busy, but the wait was a little long for a smoothie and a wrap. The Jamaican Jerk Chicken wrap was tasty and enough for both of us to enjoy. It has just enough zing to make my 2 year old want something to drink after taking a bite. :) The Strawberry Lemonade smoothie really hit the spot. I surely got my smoothie fix with this delicious smoothie! This is on the list of places I will visit again!! read more

Worst customer service I've ever experienced at a tropical smoothie cafe. Ordered online and requested curbside pick up. Once i got to this location, i had to call three times before anyone would answer the phone. When i informed them that i was here for my curbside pick up, the girl was extremely rude and said "no, you need to come in and pick up your order". I wish i could have gotten their names but this Was on May 3rd 2020 around 315 pm. The only guy that was working was really nice but the two girls were extremely rude. Not only to customers but to him as well. They were not helpful at all and they shouldn't be working in customer service If they are going to treat customers that way. I ordered a smoothie and a pesto chicken flatbread. I will say that after i are the flatbread, i got sick to my stomach. My stomach hurt the rest of the day. I do not recommend this location, there are plenty of other locations to go too if you are looking for a good smoothie. read more