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    Tropical Kingdom

    3.0 (116 reviews)
    Closed 10:00 am - 7:00 pm

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    Steve S.

    This is a family run pet store. My daughter and I stopped in today from for dog food today. They have a program in place where if you buy 10 bags of dog food, you get the 11th free. This was dog food bag 11 and we got it for free. Nice people, great selection. It's worthy!

    Vanessa T.

    This place has a lot of cool exotic reptiles and animals to look at. The staff is super friendly! I've always had everybody treat me and my daughter really well. Alex is One of the girls who works there and she's always so patient with my daughter and let's hold a snake for so long and she's so nice about it ! They always have great answers to any questions that I have. I really like coming here.

    This is my Axolotl I received from over there btw
    Elian G.

    This place is pretty convenient for the most part but sometimes you'll end up waiting for help for quite a bit with such a small team they have I would hope they get bigger teams per day but overall most staff are nice as long as you show them respect Im sort of a usual who just gets feeding fish for my Axolotl so I usually don't run into any complications while shopping there also my brothers obsessed with the crabs in this place

    Drew K.

    This is a family owned pet store and one of the only ones left in Tucson. The animals look great. They will let you handle the birds and other pets if you're considering buying. The staff seemed very knowledgeable and didn't feel rushed with questions. The place could use a deep clean and maybe better merchandising it's all a bit out of order. Great little store!

    Reilly K.

    This store has become one of my favorite places to visit. After recently becoming very interested in reptiles I started visiting the store more and more frequently. On my first visit I knew nothing about snakes, though I had a great desire to own one when I was ready. An extremely helpful employee let me hold one and taught me so much about their care! After doing A LOT of my own research I finally decided that owning a snake was right for me, and I regularly check back in looking for the right one for me. On employee in particular, Tommy, was so kind. He was not only willing to help educate me on these incredible animals, but to share his own love and pictures of his pets. The employees here are so much more than paid workers.. they love these animals and do their best to care for them until they find forever homes. This is above all an exotic pet store.. not a place to come and buy your Pomeranian new outfits... a lot of these other reviews seem like they are from disgruntled and rude people. I have never had even close to a bad experience in this business. And Tommy, I swear I'm coming back for the axanthic ball python baby! I also have come in with my young nieces and wow are these employees so kind and compassionate. They always teach them more about the animal they're interacting with and I'm so grateful this business exists in our city.

    Rip Baby.

    Tortoise Instructions at Tropical Kingdom versus The Vet. I understand that things happen and I called no one seemed to be concerned. I just believe that better care instructions would have been beneficial in sustaining the life of our little baby.

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    10 months ago

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    2 years ago

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    Rick S.

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    7 months ago

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    1 year ago

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    4 months ago

    always super helpful, love seeing what they have in stock! wish we had more fish stores like this in tucson

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    9 months ago

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    1 year ago

    I recently bought 2 rats and both have upper respiratory infections, now I am having to spend a lot of money on antibiotics.

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    Rick S.

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    1 year ago

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    Rick S.

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    2 years ago

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    7 years ago

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    Rick S.

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    6 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    10 years ago

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    Rick S.

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    5 years ago

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    10 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    Rick S.

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    5 years ago

    Wonderful pet spot, with a nice selection of all kinds of stuff! The staff are awesome and friendly! Love this place!!

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    7 years ago

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    4 years ago

    Love this store! They take time to answer questions and are very knowledgeable. The animals are also very well taken care of.

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    6 years ago

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    7 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - Tropical Kingdom

    Review Highlights - Tropical Kingdom

    The feeder fish I purchase from Tropical Kingdom will survive indefinitely as compared to the couple of days I get from the chain pet stores in my area.

    Mentioned in 2 reviews

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    El Jefe Cat Lounge - 2nd floor, lots of cats to pet!

    El Jefe Cat Lounge

    (55 reviews)

    Hedrick Acres

    This is a lovely place to spend some time. My kids and I enjoyed an hour with the awesome cats at…read moreEl Jefe today and we all agree it was our favorite part of our day! We loved hearing the purring of the kittens on the 3rd floor and seeing them play! We bought treats to give the cats and they were very happy to come hang out with us and have a treat! We each got a delicious drink! I highly recommend the Italian Sodas! This place is awesome!

    I hate to downgrade a rating, but our last visit left me really questioning the cleanliness here…read more As I mentioned in my previous review, reservations are recommended, so we booked ours online. Appointments are for one hour, but I am not sure that they monitor the length of stay. The price has gone up since last year. Now it is $14 a person. And extra to purchase snacks to give the cats. I don't mind paying a fee for entrance. They have rent to pay and of course cats to take care of. There are three floors/areas to engage with the cats. This time time the lofted kitten space did not have kittens. We choose not to have pets at home, but love animals and want to expose our daughter to different animals and environments. So to that end, it's a decent activity that can teach kids how to interact with animals/cats. Unfortunately, as we prepared to leave, we took our daughter to the bathroom to wash her hands, and it was absolutely foul in there. The trash can was overflowing with paper, the toilet was filthy on the exterior and the interior, with an incomplete #2 flush. My husband walked in before I did and was already washing hands, I followed behind. He immediately warned me to hold my breath, which I did. But our poor 2.5 year doesn't know how to do that yet. The front desk attendants response when I let her know there was a problem was that they have issues with that bathroom. A bathroom should be kept tidy and it's the businesses responsibility to make rounds to ensure it is well maintained for customers during business hours. It is also their responsibility to ensure that their bathrooms are functional. So if it's a "problem" bathroom, they should invest in hiring a plumber to fix it and/or replace the toilet. I personally can't overlook the lack of hygiene, so we'll have to cuddle with kitties elsewhere.

    Animal Kingdom

    Animal Kingdom

    (54 reviews)

    I got my 8 week old labradoodle from Animal Kingdom and I am so happy!! The employee who helped…read moreme-- Cassandra, was the absolute best! I am a first time puppy owner and Cassandra helped me pick out everything I needed before I brought him home. She sent me pictures and videos of him while I prepared my apartment for his arrival. She kept in contact after I brought him home, answering a million and one questions. One month after bringing him home, I have a happy, healthy, well behaved fur baby named Charlie. He is smart and playful, and has slept through the night since the day I got him. Beware giardia in new puppies when brought home from this store. I had to take him to the animal hospital a few days after I got him for diarrhea. My friend who also got her puppy from Animal Kingdom said the same thing happened to her. Overall, I had a great experience at Animal Kingdom! Everyone was super friendly and helpful.

    Since the time I walked in the door my family and I were greeted. We already knew what baby we were…read morelooking for. I had recently lost my soul baby of 14 years so my heart was in pieces. I wanted a baby but was so unsure. Andrew and his staff understood my pain and gave me time to sit with my new baby. They answered all my questions and concerns, even though I was somewhat a mess still at this point they were so understanding of my tears. I can say they made me feel like family. I strongly believe that with a great leadership that Andrew shows, this why his store and staff are all so amazing, just watching the way they interact with not only puppies but there customers as well is a BIG reason why I would recommend this exact store to anyone looking for a soul baby. I have to add while in the store there was a regular in there that was just a young kid, the way they treated him is a big reason of why I would go back, this kid was part of them you would have known no different the respect they showed him and he showed them melted my heart and the story behind him being there touched my soul, I am a mother of a special needs child and it was so great to see the love they all showed for this kid, I could see the love in his heart. Andrew you and all your staff are not just a 10 but a 10+ keep up the Great work. You all encouraged me to love again.

    Pet Supplies Plus

    Pet Supplies Plus

    (22 reviews)

    I'm really disappointed with my experience at the Pet Supplies Grooming Salon…read more I brought my dog, Chloe, in for her first grooming appointment on Saturday, January 3. As soon as I walked in, their computer system was down and the overall vibe wasn't welcoming. I tried to explain that this was Chloe's first appointment and that I had her rabies certificate, but I felt dismissed. A manager (or someone in charge) took me back to an office, and I had to re-show the rabies paperwork again. They also couldn't give me a clear timeframe for how long the grooming would take, yet Chloe was ready within about two hours--so the uncertainty felt unnecessary and unorganized. When I came back to pick Chloe up, I was told I had to pay before I could take her, which already made me uneasy. Then, during checkout, they triple-charged me for the grooming appointment. I caught it and pointed it out immediately, and they said they needed help because their barcode/computer system "wasn't the best." That's not something a customer should have to worry about. The worst part: after bringing Chloe home, I noticed she had a gash between her nose and another wound in her ear. No one mentioned any injury to me at pickup. The wounds were significant enough that I had to treat them right away to prevent infection. If an injury happens, owners deserve to be told--immediately and clearly. I also contacted Pet Supplies through their customer portal afterward and never heard back, which is why I'm posting this review now. Between the cold attitude, disorganization, billing error, and the fact that my dog left with untreated/unreported injuries, I won't be returning--and I would not recommend bringing your pets here.

    Took my dogs in to do a self-wash on them. That was my first experience and it went well. They have…read moreeverything you need so all you have to do is bring the dogs lol. They had aprons to prevent getting wet, shampoo, conditioner, spray for after, clean towels, and even the vacuum dryer. Clean and easy!

    Tropical Kingdom - petstore - Updated May 2026

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