I absolutely love the food at this location. The jerk, the curry, the oxtail is consistently impeccable. The renovations to the facility were absolutely necessary. I think they need more renovations. The service is where the problem lies. The service is often lacking in customer service or lacking in menu items. I would recommend this establishment fir the food, when it is available. Just be warned that you will receive little to no hospitality when you visit, but the food is superb. read more

Love this location unlike the one closer to my home. Maybe because this place is not as busy, the staff can afford the time to be nice and helpful. Here the chicken is always moist and not overcooked. And most importantly, they never run out of the sauces. How can you serve the chicken then say we out of the pepper sauce. Chaa, It's worth the extra 15 minutes drive. The chicken was so good, I forgot to take my picture. read more

Tropical Jerk - Caribbean Near Me - Uniondale, New York

This is the second time I went to tropical jerk to order lunch and I clearly asked for four fried chicken and end up getting jerk chicken. Please pay attention to guess I do not feel like turning back. I only have a limited lunch break. read more

Tropical Jerk - Caribbean Near Me - Uniondale, New York

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I've been to multiple tropical jerks but this is by far the best location. It is take-out only and cash only. The service could be better, especially since they sometimes mess up orders and forget items, but even with all that, the food is so amazing that I still come back. The jerk pork is juicy with a good crisp and plenty of flavor. The oxtail gravy with the sweet sauce on the rice is perfect. If you like spice, get the hot sauce on the side it adds a lot of flavor without the heat being overpowering. The jerk pork, jerk chicken, and oxtail with rice are definitely their best dishes and worth the hassle. read more

The food is not seasoned well the beef patty are not spicy the jerk chicken was dry and the oxtail was served over rice with too much gravy.

These restaurants specially our people need to stop trying to cut coins and make money off, loyal customers, and not serve the proper portion of food For the money they are charging, people will find other restaurant's. Do right by your customers!! Serve the right portions if you're trying to keep your business thriving. And follow proper directions when people ask for sweet sauce and gravy. Make sure that the order is proper so disappointed in this location wasn't like this before spent almost $15 on just a delivery because it's long distance and did not get my moneys worth I will not be ordering from here anymore. Good luck read more

I normally come to this location on front Street however the service has gotten worse and the portions are so small and cost so much now this fish cost $18. It's my last time coming here. read more

Tropical Jerk - Ackee and salt fish - Caribbean Near Me - Uniondale, New York

First of all, the food is good. The issue comes in the service. As my organization wanted to do a catering order, we were given the runaround, leaving us to ultimately choose another place. When calling we were reassured that our method of payment, card, would be fine. We were told to come in and present the card for payment which we did the next day, however upon entering we were informed that only cash was accepted. Despite this, they have an option available to order in advance online (that accepts card) but we were informed to do otherwise for our catering order. When we did visit the restaurant to try out their options prior to putting in our catering order, the jerk pork and curry goat were favorites. However, they were out of a lot of menu options including the Rasta pasta (which was going to be a main portion of the order). Regardless of the issues in service, the food that is available is very good. We may try again with a catering order in the future as the flavor is there and would like to support local businesses. read more

You don't come here for ambiance or the customer service, you come here because you want good Jamaican food that'll hit the spot everything, jerk chicken peas & rice w cabbage and extra sauce w oxtail gravy will do it every time ! Food is tasty and consistent. read more

Heard mixed reviews but wanted to try it for myself. Order large oxtails and large chicken curry. The oxtails did taste like they were made fresh that day, they must've been in the pot for a few days, the sauce was dense, the meat wasn't abundant and the flavor was concentrated in an oddly sweet way. The chicken curry dish on the other hand was delicious, the vibrant, spicy, colorful sauce out it up on every forkful. However be ready to recover shattered fragments from chicken bones from your mouth at random. This creates an unsettling chewing experience as you have gently bit down and rotate the food in your mouth seeking out a random shard of bone. This is because a cleaver is used to cut up the drumsticks and other parts off the chicken. Why chop bones with a cleaver ? Insanity and a distraction to the otherwise fantastic curry sauce. The portion size is an issue too. They're generous with the rice and stingy with the meat and sauce. Without the meat and sauce, you can't eat the rice. They need to have a heavier hand on the portions for the price they're getting, 2 large dishes cost north of $40, cash only. read more

Like to many Caribbean restaurants. The person at the register is unfriendly. I say hello and she looks at me crazy. What soup do you have today? Beef. What size is the small. Points. So the small is the same container of a small Chinese soup. It is 8.68. It has 1 piece of beef and 1 dumpling. Gungo peas and provisions. Not worth my 9 dollars and the attitude says. I am not interested in your business. I won't be back!! read more

Purchased a jerk pork meal tonight and it was absolutely horrible. The pork did not have any meat and was burnt pieces of fat. There was one spoon of rice and a half a serving of cabbage in the container. Not sure if the location is under new management, the food has gone downhill!!! read more

Picked up takeout with my father for lunch. They were quite busy during lunch time on a weekday. We ordered chicken foot soups and also shared an order of fried chicken as well as an order of oxtail with rice & beans and cabbage. Portions were quite large and the food was very filling. We are a little more than half the food, so I'm expecting another two meals or so. Food was seasoned on the milder side yet was quite savory. I suspect a generous amount of oil was used in the cooking but nothing came out greasy or oily except for the oxtail with is expected. I liked the fried chicken and oxtail equally. I was yearning for a bit of hot sauce or spicy seasoning for the chicken to give it a little extra flavor. read more

Absolutely the worst food I have ever eaten. They have the music and television going on so loud there you yelling your order. Everything there is watching television while taking and preparing your order. Nasty nasty tasteless food. Then to get home and they gave me the wrong order. They don't even have the prices on the menu board. Nasty nasty nasty food. Chicken foot soup $9 with 2 pieces of chicken foot, 1 potato lots of carrots and lots of broth. Tasteless jerk chicken, nasty disgusting fried chicken. Nasty nasty nasty. When I complained the so called manager was just laughing at me. Go anywhere else but here. Zero stars read more

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Jerk in jamaican food forever about me harder than never ever seen before it then let is became

CASH ONLY. Yes, it's cash only. The foods good and served in large portions. But.... PREPARE TO WAIT, PREPARE TO WAIT , PREPARE TO WAIT. Don't come talk bout, nobody nevah warn yuh!...alright Support black business :-] read more

I come here fairly often. Recently they made some changes to the interior menus and it looks very cool and modern! They're jerk chicken is always the best. I've tasted jerk chicken from several other local stores and they never compare to here. It looks like they rehired a new cashier. She is super nice and more patient than the previous cashier! Highly recommend this place for all your jerk chicken needs. Careful during the lunch rush! It gets packed QUICK read more

Tropical Jerk - Jerk chicken with Rice & Peas and Steamed Vegetables - Caribbean Near Me - Uniondale, New York

Wow, I love this place and it pains me to see them act this careless. There's a clear sign outside that says 4 customer at a time, yet there are 9 people in there. They should be thankful to the people who hasn't left them during this pandemic by being careful and enforcing THEIR OWN RULES. read more

Tropical Jerk - 9 people in place where only 4 people are allowed at a time. - Caribbean Near Me - Uniondale, New York

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Always hits. Food is absolutely delicious. However, there is a long wait tho. Jerk chick is really good

It's good but they definitely need better customer service because a young lady came and after me placed her order and order way more food delighted and they gave her her food before me because why she was Jamaican they know her so they need to stop catering to people they know 1st before of the paying customers that's bad customer service Fix the menu on the website and inside the store because of the fact being that the cash she needs to stop making up prices for people who's not Jamaican read more

Some of the best food I've ever had. Staff is hardworking and kind. Clean restaurant. Must try if you're in the area! Will be coming back whenever I'm anywhere close by THANK YOU SO MUCH read more

I've been here numerous times and can't believe I haven't reviewed Tropical Jerk yet. In a nondescript strip mall in Uniondale you will find a small Jamaican shop that prepares the most delicious foods. The Jerk Chicken is consistently amazing. I've found that it is the best of any other places in New York. It is seasoned with the most delicious jerk flavoring, very moist, never dry, hearty portions, and always super fresh. It usually comes as a meal with rice and peas, and "salad" which is really stir fried cabbage. Prices are pretty reasonable and vary based on portion size. You have the option of getting oxtail sauce and sweet sauce with this dish. Just say yes! The flavors are outstanding. I've also had the oxtail a number of times. The sauce is delicious and is prepared with large beans. The meat is extremely tasty. Sometimes it is very tender and other times less. Today I tried the chicken foot soup for the first time. It was incredible. It is like chicken soup with a kick and more hearty. It is also loaded with vegetables. Service is not particularly friendly but very efficient. Your order at the register, pay cash (only) and then wait while they prepare your food in the open kitchen. While waiting there I pretend that I am back in Jamaica. Overall fantastic food at reasonable prices Best purchased as takeout. read more

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I'm not a big fan of their curry goat and white rice meal. I was expecting the meat to be tender and to be falling off the bone. Unfortunately, I didnt get that.. maybe it was due to me ordering the batch right before closing time. Although it was my first time there, I've had their oxtail rice and peas before (sold out when I got there) and I love it. To me my goat was rubbery and I had a lot of bones in my plate. Good service but I'll stick to my h oxtail next time. read more

Tropical Jerk - Small curry goat w/ white rice - Caribbean Near Me - Uniondale, New York

Delicious as always!! Love to stop there on the way home! Jamaican food always cook to perfection!! Wagwon!!

Wonderful food but lackluster service & decor. This is the place you come to get amazing food; especially jerk chicken, jerk pork, oxtails etc. You don't come here to sit down and you especially don't expect to have a smooth and eventless experience there. Despite all the hoopla, the food is delicious and that's simply the only reason to go. Eat it in your car or take a seat on the curb and munch away; it's all up to you! read more

Left me on hold for 18 minutes. Poor attitude. Bickle in Uniondale will get my business from now on. Oxtail tastes better. Better service. read more

Tropical Jerk - HORRIBLE SERVICE!!!!!!!! - Caribbean Near Me - Uniondale, New York

Delicious jerk chicken here. The curry goat is good as well. As far as service goes it hasn't been that bad for me. The girl that is usually at the counter is pretty nice to me. read more

I am so frustrated with the service and incompetence here. Ordered and paid for 1lb of Jerk Pork, when I got home to Arverne, NY (45 mins away),I had Stew Chicken and White Rice. Tried calling, memory full. One time halfway to work when I opened my bag none of the 2 sodas I ordered were in the bag. Tried calling busy signal the entire time. Two weeks ago after work paid for my order plus a bread, after driving 10 minutes I realized they hadnt given me the bread, I went back for the bread. I am so disappointed that any Jamaican's work attitude could be this disappointing and embarrassing! What an extremely poor representation of my people. Restaurant says 4 people more like 10 inside and half the time the masks code is not adhered to neither by customers but mostly not by the people behind the counter. read more

Tropical Jerk - My son was waiting for his Jerk Pork, he had to settle for this, except I paid over $18. - Caribbean Near Me - Uniondale, New York

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These small chain of restaurants out on the Island are pretty much all the same. I started out going to this location first, typical JA attitude behind the counter but that never phased me. I always try to be polite and in return they're polite to me. As for the food, the large Oxtail is good and can easily serve 2 ppl. They're fried chicken with sweet sauce is also good, but most importantly their beef patties are nice and spicy and remind me a little of being in JA. I've been going to the Grand Ave location recently, same attitude scenarios but as for the food it's missing a little something and doesn't have that appeal to me any longer... can't quite put a finger on it yet. In any case try it out for yourself. Overall rating: 2.5 read more

Best Jerk Chicken on Long Island... On God.. On my momma... However, the service sucks lmao.. I'm Jamaican and I'll admit majority are rude as hell and have no care or consideration. Don't expect smiles and niceties. Just come, order your food, wait a long ass time and go home and enjoy your food. If you don't have time or patience then maybe don't come here. 8 out of 10 times there's a long line, the food isn't quite ready yet or they probably have run out of whatever it is you came here for. The Jerk Chicken is amazing. They have the best sweet sauce to put on the chicken and their rice and peas are good. They also sell a bunch of other different types of Jamaican foods; as well as fried chicken etc. They sell cakes and breads and bun. They apparently even deliver now for a minimum of $20. If you love Jerk chicken or Jamaican food I wouldn't pass Tropical Jerk up! read more

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Fairly decent spot - the staff isn't the friendliest but it's a cultural thing, my order was a bit mixed up but it tasted good regardless. Their jerk chicken is good and their hot sauce is good and worth the extra quarters (they charge for each additional sauce). Overall - decent spot, a bit pricey for Jamaican food, given their portion sizes - the small container pictured was $8.13, tax included and it's a cash only establishment!! read more

Tropical Jerk - Small order of rice and peas and jerk chicken - Caribbean Near Me - Uniondale, New York

I went twice. The first time I went the staff was good and the food was even better. We placed an order on the phone and went to pick it up without a problem. This time around I went in and ordered jerk chicken. The lady was nasty and the staff was super slow. There was no one in the restaurant ordering at the time but they took their time giving me my food. I went home to eat and noticed when I opened the bag it was jerk pork. (Mind you I don't eat pork). I called the lady and told her I'm coming back because I didn't order pork j ordered jerk chicken. She proceeded to argue with me saying that's what I ordered. I told her no I didn't because I don't eat pork. When I got there I told her the same thing. She just looked at me with a smirk and handed me my food. I was a little skeptical about at eating it so it needed up getting wasted. I will never go back again I wish I could give no stars for them. Bad service. read more

First thing first rude ! Second no price list, so if they dont know you they charging extra . 3rd the lady give me three dumplings and a little table spoon of saltfish . read more

Tropical Jerk - 10 dollars where ! - Caribbean Near Me - Uniondale, New York

Good food, service sucks , if you are not Jamaican , they treat you like you getting your food for free . Then the dude fixing your food cannot be bother , the lady took my money , then 20 mins later he taking out my food, 3 customer on line , do the Math. Tropical Jerk ! You will not see a penny of my money again. Owner -You needs to check up on your business , employees like what you have now will run you bankrupt. read more

Tropical Jerk is an incredible local spot to go to for jerk chicken. I haven't ordered anything other than the jerk chicken, but it's phenomenal. The chicken is tender, flavorful and perfectly spicy. I highly recommend ordering the whole chicken and getting a couple of extra spicy hot sauces. I wish I took a picture of my chicken but was so too excited to eat and finished the whole thing before I could! Bottom line, come to Tropical Jerk and get yourself an amazing chicken. read more

Tropical Jerk - Caribbean Near Me - Uniondale, New York

This used to be my go to for Jamaican food; but now the jerk chicken has no flavor and this has been the case for a while now. Did their cook leave or been replace or are they just cutting corners? The rice and beans where so dry and tasteless and they would not put any oxtail gravy on it anymore. The prices are pretty up there but you don't get your money's worth anymore. I did not mind spending the money before because the food used to be good... I guess I have to learn how to perfect making jerk chicken now... I am not going to waste money anymore with this restaurant... It's a shame because before I excused the rude and surly attitude I received sometimes from them and the fact that they only take cash, but now there is no excuse for me spending my money there. read more

My boyfriend and I get takeout from here at least 1x a week. The chicken has the perfect amount of spice. It's a great price too since my boyfriend and I share one medium size and share and it fills us both up. read more

I wish I could give this place zero stars! Awful customer service matched with awful food. The female cashier was very rude and acted like she was doing me a favor by taking my order. I walk in and it took her almost two minutes to acknowledge me, when the restaurant was completely empty. When she finally took my order, she says to me "What you want," just rude and nasty for no reason. On top of dealing with a rude staff, the Jerk chicken I order was so dry, I thought I was eating cardboard. I will never spend my hard earned money at this "restaurant" again. read more

The food at this spot used to be delicious and its not bad now after all these years. The just need to cook the oxtails and goat longer because they are most times very tough. I will continue to buy food here. Primarily, they are know for their jerk chicken. read more

My favorite Jamaican restaurant. Staff never has an attitude and they actually give white meat since I hate dark meat and most Jamaican restaurants can never accommodate me I really appreciate it. Also, food is delicious!!!!! Love this place. read more