I'm very disappointed with the unprofessional nature of Trophies Unlimited during the last few days…read moreas explained below. I called them repeatedly on Wednesday, 7-2-25 at their phone number ((951) 788-5511) listed on their website (https://www.turiverside.com/shopping-cart/site/contact-us.php). I wanted to place an order for trophies. No one at Trophies Unlimited personally answered the phone; instead a voicemail invited me to leave a message. On 7-2-25, to expedite things, I emailed Trophies Unlimited at their email address (trophies4you@yahoo.com) specified on their website. The email I sent provided detailed information as to the kinds of trophies I wanted; the Trophies Unlimited product number and cost as advertised on their website; a photo from Trophies Unlimited's website of the kind of awards I wanted; and specific information about, among other things, the proposed text to appear on the award, and the "Laser/Sand Blast engraving" that Trophies Unlimited advertised it provided. Their website also said, "Production lead time for this product is 5 days." I sent my 7-2-25 email therefore in plenty of time, as I told Trophies Unlimited in my email that I wanted to deliver the awards to the awardees on 7-31-2025. To further expedite matters, I also told Trophies Unlimited in my email that I would pickup at their Riverside, Ca. store the awards and their boxes. I asked two questions in my email, including a request for an itemized cost for the awards. Trophies Unlimited did not reply to my email. On Monday, 7-7-25, I went to Trophies Unlimited's store at their address listed on their website: 6940 Indiana Avenue, Suite 2, Riverside, Ca. A sign on their door (I took a photo of it) said in various fonts, "We are currently closed. Returning Monday July 14 10:00am-5:30pm. We apologize for any inconvenience. Trophies Unlimited." (Bold added.) I have no idea how long that sign was on the door. I would have expected Trophies Unlimited as a matter of professionalism if not common courtesy to modify their business voicemail message and/or website to add the simplest of notices: they would not return until 7-14-25. In my opinion the failure of Trophies Unlimited to do so tells me a lot about what they think of potential customers. In the past I have received outstanding service from American Trophy and Award Company ((213) 553-9334 and (951) 479-0845; American Trophy & Award Company, Los Angeles, CA 90012), but because of a change in my location I decided to try Trophies Unlimited. Never again; back to American Trophy. I am giving Trophies Unlimited one-star, only because Yelp requires you to select some star. (Yelp's Toronto, Canada address for me is erroneous; I live in Southern California.)

Good, quick service at a good price. Use them every year to engrave our trophy. Great customer…read moreservice.

Called at 9:30am, they made a World Series championship trophy for our league in a few hours. The…read morechampionship game being that evening, they came in clutch!! The trophy was awesome, they even added out league logo! 10/10 for sure.

Steve & Staff at Awards & Specialties are "Simply The Best". Customer Service is Higher than…read moreHigher! Steve added art work even though I had paid for it, but realize I had made a mistake in not requesting initially the needed art work. Steve did the additional art work FREE OF CHARGE! WOW you don't see that type of Customer Service.....it just doesn't happen. That's why Awards & Specialties is " Simply The Best" Thank You Much, W. Griffin

This is a family owned and operated business. They are awesome and have so many options. I have…read morebeen going to them for several years and recently I ordered a medallion for our sons high school graduation and it came out perfect! I highly recommend them for all your "award" needs!

I can say enough about the service and help I got with the awards for my event. They were…read moreabsolutely perfect and the recipients loved them. I highly recommend and will be using Awesome Awards for my future projects. They went above and beyond and I am truly grateful. Theo

Shaker always comes through with special requests. He's quick, professional, and reliable! His…read morework is top notch. He made the poster board for a friend's retirement and he graciously made mine without charge when I had my retirement luncheon. Both are pictured here. I ordered my brother's flag case through Shaker. My dear brother passed away in 2023 and I ordered this for his 2 daughters to honor his Navy service. He did an excellent job and my nieces cried when they saw it. Thanks so much Shaker for helping preserve & honor his memory!

Great local business for custom printing! I had them make a banner for a party and it came out…read moresuper cute and exactly how I wanted it. They also make custom shirts, mugs, sweaters, trophies, and more. Very professional and the quality speaks for itself. I'll definitely be using them again.

Very impressed with the quality of work! March Frame Shop took a great memory and made it even…read morebetter. Top notch!

Mark at March Frame Shop (or HonorTheirSerivce.us) was extremely helpful in the design and crafting…read moreof my friend's Shadow Plaque. My friend was a little late to the game in preparing for retirement, leaving me, as his ceremony Project Officer, less than two weeks to complete many tasks, including ordering and purchasing the plaque. Mark informed me today, with almost 9 days to spare, that I should receive my friend's plaque this week, well ahead of my expected receipt date! Excellent work! Definitely going to bring more business Mark's way!

Jurixy was patient, friendly and efficient, and made my order so simple!…read moreI appreciate how well they take care of their staff. It reflects how kind they are to their customers.

I found J & M Trophies thru a business associate, Rick M. After speaking to Darren at J & M…read moreTrophies for just a few minutes, he knew exactly the award I was looking for. He showed me the pictures online and I liked it. BUT when I got the trophy, it was soooo beautifully packed in It's own special box. Pictures doesn't do it any justice. This glass trophy is not a trophy but a masterpiece with elegant engraving. Thank you Darren and the team at J & M Trophies for great service, fast turnaround and so helpful. The couple that received it, love their masterpiece. I highly recommend J & M Trophies.

Once again the service I received was amazing. They were able to provide an excellent plaque with…read moreour school logo from their vast selection of quality plaques. They even were able to accommodate my delivery date. If you are looking for great quality medals and plaques, at a reasonable price, then Majestic Trophy is the place to go.

Great work everything looked good and the price was reasonable and I had my things on timeread more

This place is very professional. The communication was very easy. They had all the trophies made…read morewithin 2 weeks. I would highly recommend this place.

I have been coming here for quite a while now and always forget to review them…read more Whether it was needing some rewards for my daughters' sports teams, coaches, etc...or needing new perpetual plates on the various Fantasy Football trophies, or on my most recent trip...needing to FIX said Fantasy Football trophy, Action Awards has always come through. They've been able to fix, procure, and get me what I need in a very quick time and they're always willing to help and provide suggestions. Reasonably priced and very honest. Definitely my go to for all things sports rewards related. I prefer an in-person experience (well I had to bring my trophy in physically), but either way, it's always easier to talk to them in person. I've dealth with Ed, the owner almost every time I've been by...haven't had the pleasure to deal with Mike yet, but everyone seems to have had a great experience with both. Thanks for always being so helpful Ed (and Mike)!

I am the assistant principal of a local elementary school and the owner gave me wonderful prices on…read moresome attendance trophies I wanted made. They were ready quickly and very nicely done. I will be coming back for more!

They have always develop Trophy for Childhelp Foster Family Agency! They do an amazing job, we…read moreappreciate them! They provide excellent customer services. I would definite recommend them:)

Professional and to the point. My items came out great. She was able to customize anything and…read moreworked with me on even minor changes I wanted.

Had my sons Bible engraved. She was very professional…read more Highly recommend. Gave me lots of options and i waited for item to be completed very quickly.