I am the assistant principal of a local elementary school and the owner gave me wonderful prices on…read moresome attendance trophies I wanted made. They were ready quickly and very nicely done. I will be coming back for more!

They have always develop Trophy for Childhelp Foster Family Agency! They do an amazing job, we…read moreappreciate them! They provide excellent customer services. I would definite recommend them:)

I'm very disappointed with the unprofessional nature of Trophies Unlimited during the last few days…read moreas explained below. I called them repeatedly on Wednesday, 7-2-25 at their phone number ((951) 788-5511) listed on their website (https://www.turiverside.com/shopping-cart/site/contact-us.php). I wanted to place an order for trophies. No one at Trophies Unlimited personally answered the phone; instead a voicemail invited me to leave a message. On 7-2-25, to expedite things, I emailed Trophies Unlimited at their email address (trophies4you@yahoo.com) specified on their website. The email I sent provided detailed information as to the kinds of trophies I wanted; the Trophies Unlimited product number and cost as advertised on their website; a photo from Trophies Unlimited's website of the kind of awards I wanted; and specific information about, among other things, the proposed text to appear on the award, and the "Laser/Sand Blast engraving" that Trophies Unlimited advertised it provided. Their website also said, "Production lead time for this product is 5 days." I sent my 7-2-25 email therefore in plenty of time, as I told Trophies Unlimited in my email that I wanted to deliver the awards to the awardees on 7-31-2025. To further expedite matters, I also told Trophies Unlimited in my email that I would pickup at their Riverside, Ca. store the awards and their boxes. I asked two questions in my email, including a request for an itemized cost for the awards. Trophies Unlimited did not reply to my email. On Monday, 7-7-25, I went to Trophies Unlimited's store at their address listed on their website: 6940 Indiana Avenue, Suite 2, Riverside, Ca. A sign on their door (I took a photo of it) said in various fonts, "We are currently closed. Returning Monday July 14 10:00am-5:30pm. We apologize for any inconvenience. Trophies Unlimited." (Bold added.) I have no idea how long that sign was on the door. I would have expected Trophies Unlimited as a matter of professionalism if not common courtesy to modify their business voicemail message and/or website to add the simplest of notices: they would not return until 7-14-25. In my opinion the failure of Trophies Unlimited to do so tells me a lot about what they think of potential customers. In the past I have received outstanding service from American Trophy and Award Company ((213) 553-9334 and (951) 479-0845; American Trophy & Award Company, Los Angeles, CA 90012), but because of a change in my location I decided to try Trophies Unlimited. Never again; back to American Trophy. I am giving Trophies Unlimited one-star, only because Yelp requires you to select some star. (Yelp's Toronto, Canada address for me is erroneous; I live in Southern California.)

Good, quick service at a good price. Use them every year to engrave our trophy. Great customer…read moreservice.

Jurixy was patient, friendly and efficient, and made my order so simple!…read moreI appreciate how well they take care of their staff. It reflects how kind they are to their customers.

I found J & M Trophies thru a business associate, Rick M. After speaking to Darren at J & M…read moreTrophies for just a few minutes, he knew exactly the award I was looking for. He showed me the pictures online and I liked it. BUT when I got the trophy, it was soooo beautifully packed in It's own special box. Pictures doesn't do it any justice. This glass trophy is not a trophy but a masterpiece with elegant engraving. Thank you Darren and the team at J & M Trophies for great service, fast turnaround and so helpful. The couple that received it, love their masterpiece. I highly recommend J & M Trophies.

Hands down exceptional customer service. Had a last minute order Jim was able to expedite and…read moredeliver. Can't Thank you enough!!!!

Extremely rude customer service. I inquired about something that they couldn't do which was NO…read moreISSUE but the way Jim was on the phone call was truly baffling. There are multiple award places in Riverside and I highly suggest people use those over this business.

The only place I could find that would do a small job and great customer service. Order complete…read morewhen they said it would.

It was a very bad experience. Not only were they unprofessional but they were aggressive and…read moredisrespectful. I was attempting to make plaques in honor of my diseased husband and they acted as if my mere $20 order was not worthy of fulfilling the order by the time they said it would be ready. When I said I needed it by the time promised she began yelling at me telling me they had other orders that came first. When a business is confrontational and makes you feel threatened it's concerning to say the least. I realize it's the holidays but there's no excuse no matter how busy you might be. And if there is any question to my motives or truth merely look at the owners/slash employees review of the other similar claim to rudeness and abuse on google reviews and even on responses on yelp. Very disrespectful aggressive and unprofessional. Unprofessional to say the absolute least. It's all the proof I need. Should have read reviews and business response first. Let's see the owners lip of a response and prove me right. It's not the way to earn customers for sure. This is nothing against them as people just merely to the business and it unprofessional conduct. Update response- exactly my point rude unprofessional and completely bad business. You make it personal and disrespectful. Just like I said. Thanks for proving my point on your childishness. Definitely find elsewhere to do professional business with adults.

I took a gift in to be engraved and they did exactly what I asked for and it looks SO good. I am so…read morehappy with the result and will definitely be recommending to others/coming back in the future for engraving needs. Great service, quality, and value! And the pups in the shop are the cutest.

The Best engraving shop Ever!!! Totally pleased with the…read morequality and friendly atmosphere Thankyou

Quick and efficient service! Helpful suggestions and very reasonable prices! Will def use them…read moreagain!

Needed a plaque made right swear and didn't know where to start…read more Kathleen was so quick and helpful to show me my options and it came out so much more beautiful than expected.. Thank you