I purchased a car battery in California November 14th of 2022 and it malfunctioned today, November…read more1st of 2023. I did not keep my receipt, and I moved to North Carolina. Luckily, John at the Kannapolis store was able to find the transaction and honored the warranty on it--refunding full price! John, thank you for the awesome customer service!

This is usually where I come for my auto supplies. It is worth it to pay $1 more or so not to have…read moreto walk into Wal-Mart and deal with all that mess. Good prices and selection.

I just had the worst service ever by 2 employees inside of this AutoZone that they had me screaming…read moreand cussing at the top of my lungs at them. Michael G and some retard named Sheldon !!!!!! I walked in politely and simply asked them.." If I could bring my battery in to be tested and charged ?? They then proceeded to ask me where was the battery was it in the car under the hood??? I was like excuse me ??? One said is it in the car I said yes he then ask me Under the hood ???? What ???? Excuse me sir did u not hear what I ask ??? I'm looking at the both like they crazy ??? Then Michael says yes to my blank stare that I can bring it in. So I get the battery Michael test it says it too low to test , then looks at me and I'm looking at him , they it click I can put it on the charger ....ddduuuuhhhhhhh........ He printed my ticket and told me it would take about a hour. I said ok thank you. But b4 leaving I ask the both of them did I ask the question wrong cause I couldn't understand why they would think that the battery was under the hood of the car ??? Sheldon goes on to say some blah blah blah stuff to me that didn't make any sense and then I asked him, can't u just say that u didn't hear what I ask ?? He rolled his eyes at me and I left. Not even 20 minutes later , Sheldon calls my phone and tells me that my battery was no good and I could come pick it up ??? Whaatt ??? That fast ?? I told him that I knew that they were gonna do something like that because they ain't like that I questioned them about they ignorance . So I go get the battery, talk to a handsome nice professional black guy with a salt and pepper beard and told him the situation . I was upset but he was listening to my vent patiently and understanding. Then Shelon walk from the back when he hears me talking and stands in the area we were talking mumbling under his breath to another customer about me. I question him and he starts talking smack now the both of us are going back and forth in the store, I'm clearly upset about the whole situation from jump and her Sheldin is arguing back and forth with a 55 year old woman and cussing at that. I told him nit to worry about what I was doing with the Bice guy and take care of his customer in front of him but nnnoooo he's still talking smack at me and cussing. The worst service ever. Sheldon is a trash of a man and customer service. But to the guy that took care of me and carried the battery out to my car in the rain and apologized for Sheldon and Michael Gs buffoolery . I appreciate u and they need more of u .

Today the mercury shot up to 103 degrees, but the incredibly friendly, energetic and helpful…read moreassociate came outside of the comfortable air conditioned store, eager to help and provide fantastic customer service. The check engine light popped on in my car. Within five minutes he had given me the free diagnosis. He printed out a price and details for the part, so I could comparison shop with my mechanic. The check out process was the kind in which your purchases are itemized in the customer facing card reader. This way you know exactly what you are paying for. Maintaining a great attitude, I was rang out with a handsome, friendly smile and profoundly professional care. Yes I wrote it. It was a mercilessly hot day, but never too hot that quality, chocolate doesn't look good. Seriously, there are a few ways to save: They have a loyalty card. They have a number you can text to earn $5 off any purchase of $25 or more. They have sales and rebates. Auto Zone is clean, parking is plentiful... And service is great! In a sea of auto parts store, for every good reason they stand out.

Very expensive and I was in line for paint and the guy at the counter skipped me and asked another…read moregentlemen if he needed help that was clearly there after me. Go some place else.

Super friendly and professional, this man knows his stuff. Any proud auto owner should browse the…read morevarious product line, it's the best quality at a fair price.

Needed to get a new battery replacement and Paul was very helpful and fast also was able to teach…read moreme and showed me the ropes!

POOR CUSTOMER SERVICE Agree with other post about not a…read morefriendly store . When I came in there was a woman working who did not even acknowledge that I came in. The male did acknowledge me entering. I bought wiper blades. During the time I was there and checking out the store had closed. As we walked to the door he said he had to lock the door. I asked if he was going to install the blades. His flat response was "we're closed." So poor.

My daughter needed a battery but we didn't know until late in the evening. We got to the cornelius…read morelocation 30 minutes before closing and Angel was patient with us helping us figure out what battery was right for her car and taking extra time to put the battery in even though it was near closing time. He was so kind and very helpful. We appreciate your excellent service Angel, thank you!

It's an auto parts store............ They were helpful…read more It was fine? Would I go back? Yes

Shop keepers are helpful, fully staffed and they have tools you can borrow so you can do some minor…read morerepairs right there.

Wife came in yesterday morning around 11 to try and replace her fob battery. Seems simple enough…read moreright? WRONG! The racist behind the counter told her "you have to know what kind of battery you need" meanwhile he's standing behind a computer that's utilized to search car parts and accessories. This lazy jerk refused to help so I walked in shortly after my wife walked in and grabbed the keys and walked out the store. If you only want to help certain people, move out to the sticks where you will be happy helping people with the same complexion. I don't recommend this unhelpful store.

Super friendly and warming they took the time to answer questions from me who knows nothing about…read moreautomotive. Explained everything in simple terms. They came to look at my car and help me find out what the problem was and wasn't. I'll be back

Something tells me this could be the most important review I have ever left. If I review food, you…read moreknow if you should eat the sandwich or not, but it's a freaking sandwich. A sandwich can't save your life. Not that I know of anyway. What if you're in a situation like me, where your right headlight went out? What if someone almost merged into you at night because they didn't see you? What if I didn't swerve and got hit and rammed into a ditch because he was a meth-head with road rage? I could have hit my head and suffered from early onset of dementia and started to often wonder if cavemen and dinosaurs existed at the same time, and if not (a more likely scenario), did cavemen have any clue that dinosaurs ever existed? And maybe I would have thought about who named Barney. And what toilets would look like if people urinated sideways. And on and on... Fortunately, Ken was there to replace my headlight. And he put some mystery substance on it to help--I had no clue what he was talking about but rolled with it for $20 total. I tried to tip him $5 but he said no. I tried a second time and he wouldn't take it. Friendly dude that knows how to change a lightbulb. My point is that Ken saved my life. Therefore, highly recommended!

Took my ford F250 into Treadz for some repairs and a state inspection. They did a great job and was…read moreperformed in a timely matter! Highly recommend!

Treadz came highly recommended by a family member. I have had several repairs done by Treadz, with…read morefantastic results. Unfortunately, I received that dreaded phone call, that the engine in my Volvo had basically died. Jim, the owner, went out of his way to discuss repair options. Jim found a used Volvo engine, and he replaced the bad engine, in less than a week!! If you're looking for a mechanic that genuinely cares about your car, then this is a mechanic for you! Jim called us daily with updates on the work being done, and when my car would be ready. Jim was very transparent about prices, and all of the work being done. I HIGHLY recommend this Family owned and operated auto repair business!!!

so five years down the road and another car with another problem: battery won't keep a charge over…read morenight and it's possibly the alternator (sounds fuzzy when the engine is running, kinda like diodes cooking on a warm autumn day) but more likely the three and a half year old battery; dude hooks up the multi-function tester which claims the battery is mostly good, the alternator is mostly bad and the starter is on its way out as well... so I get a starter and an alternator and off I go to do the easy part first and when I take the guards off I don't see a nut on the other end of the mounting bolt which could maybe lead to poor charging (and probably didn't do the alternator any good so yeah change it...) I hook up the battery charger for a couple hours but it doesn't start in the morning and I'm not real impressed with O'Reilly's analyzer so I return the starter and head off to the other other auto parts place to get a battery and it starts right up for two weeks now... bump them up a point for acknowledging an issue, will probably stop in again because of that simple act. :-)

I asked a worker named Chase for a part on my 2008 Subaru Legacy. All I needed was a water pump. He…read moreproceeded to recommend multiple different "alternatives" like an alternator, A/C pump, and, for some reason, a starter. I reiterated multiple times I simply came in for a water pump. He proceeded to get increasingly angry towards me as a result of me not purchasing his stated "alternatives." He then proceeded to tell me if I wasn't going to purchase anything to exit the store. I reiterated once more I simply needed a water pump, and he threatened to have me trespassed. If you're going to shop here, pick anybody but Chase.

This Beaver purchase proved a horrible experience for me personally. I looked online for a…read morereplacement engine for my niece's 2010 Honda Civic LX 1.8, which had a cracked #2 cylinder liner. There were quite a few engines on offer...ranging from $500+ E-Bay and wrecking yard models to $1200-$1500 extra low miles direct import Japanese units. I went with these guys, (despite them being almost $300) higher than the cheapest E-Bay option. I did that because I was told they were a good, reputable place to purchase Honda parts from in NC. The original engine purchased was a relative low miles unit, which I had shipped directly to the install facility. On installation and initial startup, a coolant weep from a hairline crack in the block was discovered. The installation facility notified me and then immediately reached out to Beaver. The car never left the shop. The delay was an expensive inconvenience. One week later, a much higher mileage engine was sent out to the facility. It was again installed after removal of their first defective unit...(two complete installation charges) because of their defective part sent. Things happen! I'm not unreasonable but the fact remains, I paid for a "good" engine. If it is not and I incur massive additional costs as a result, cost sharing would be the least they should offer...(either discount the engine or pick up a part of the installation). I was prepared to absorb much of it, despite not being at fault. These guy were having none of it. They completely absolved themselves from ANY of those costs...despite sending a faulty engine. They refused to let me speak to the owner and acted as if they'd done me a favor by sending out a much higher mileage engine. I did not beg for that engine. I paid money for it...money I could have spent elsewhere.

Thank you to Josh and his team as well as the front desk lady, i appreciate your help in choosing a…read morevehicle.