Always closes about 30 minutes early. The workers must be sitting in the back playing on their…read morephone. Last time I was actually inside there was a worker mumbling about how he was going to fight one of the customers because he said something to him. Only the older gentleman seems to be a decent worker.

Would recommend to anyone! The employees were so pleasant and extremely helpful. Was in and out of…read morethe store within minutes. Great customer service!

Every time I visit this location I leave impressed at the customer service that I receive. Would…read moredefinitely recommend to go here if you need auto parts

I recently came to this location. After the location near me didn't have what I needed and they…read morewere prepared and received me well. Easy process good reps.

Manager Eduardo Very racist ! I went to buy brake . I…read morepurchased brake pads they let me use my military discount. Went to the shop to get them put on they said I need rotors. So I went back to get the rotors and asked about pricing got ready to pay for rotors and they said you need your ID again to get the military discount. I left my wallet back at the shop And I was like I just bought brakes here not even 30 minutes ago with the same guy checked me out, the Eduardo manager was like no I'm not giving you a discount if you dnt show me the id now. Then he Proceeds to walk off talking about me in Spanish. Like i didn't understand him. He Treated the Hispanic customers before me completely different and nice than me. Never going back, I'll drive 30 mins before i go back to this one.

TAKE Note: If you buy car parts and your spouse has to return them, you have to use the same debit…read morecard it was purchased with. even with my receipt. This is the first time I have experienced this. We have the same bank account. They said it's an auto zone policy. Making things difficult for their customers to return things. It makes so sense to make returning a brand new, unopened, receipt in hand this hard to return an item. Not happy at all!

One of the worst AutoZone experiences I've had…read more I went to the 2335 Freedom Dr location to exchange H11 headlight bulbs that AutoZone's own website showed as compatible with my 2019 Ford Escape. Once I opened the package and started the repair, I realized my Escape actually needed 9005 bulbs instead. I explained that I simply needed to return/exchange them, and the employee immediately told me it was my fault for ordering the wrong bulbs. She then said she couldn't return the opened package, and also told me the store had been hit by "lightning" the day before, which messed up their computers, so she could only return one of the two sets I bought. I was told I either had to keep the other useless set or drive to another AutoZone. I confirmed THREE TIMES before leaving that they could not process the full return at that location and that I needed to go somewhere else and she confirmed each time. So I loaded my kids back into the car and drove across town to the Monroe Rd location, where they had no issue agreeing to process the return. Mistakes happen... what bothered me was the attitude, blaming the customer for AutoZone's own fitment information, and then sending me to another store instead of trying to resolve a basic return.

Online ordering said you had the battery in stock at your location so I purchased it online for…read morepickup. Got to your store and you didn't have it and had to twist your arm to see if other AutoZone in the area might. Your explanation for not having the battery your website said you had? 1) "We aren't that good of a store" and 2) "Someone probably came in and walked out with it". And no offer just to transfer the order to another AutoZone. Nope. 7 day refund and go to the other store. Thanks AutoZone Freedom. You suck.

Coming in to any male dominated space is a bit intimidating as a women so I was a bit nervous to…read morecome here but I'm so glad I did! I had an amazing experience here. Jay and everyone in the team had such an inviting warm welcoming energy and made me feel right at home. The customer service was excellent the advice and even the way they explained the different functions of my vehicle. I feel more prepared now that I have more knowledge on my car and I would definitely come back to this location. I would rate this place 10 stars if I could!

Auto zone on south Tryon by the hospital by steele creek is horrible. The young black man asked me…read moreto look through the computer for the part I wanted, wouldn't write down the information I needed, wouldn't walk me to the item. I told him that's why this place is empty because of your horrible customer service. He said they don't pay him enough. I told him that his attitude is the reason. My son was getting paid less at target and in 3 months became employee of the month. I told him to work hard, don't complain and treat your customers with respect and he'll go places. At least he heard me out.

Came in after visiting Grainger didn't have what we needed. Little Hardware had quite the variety…read moreof options to choose from in various categories. We picked up the items we needed. Staff was helpful and friendly. Great spot to pickup things like hardware and other items you may not find elsewhere, outside of Lowes and Home Depot. Locals recommended we come here for the items we needed.

Best hardware operation in the Carolinas. They have everything. Customers are homeowners like us…read morealong with contractors and trades people. Super helpful and knowledgeable staff to guide you to what you are looking for and they are able to advise you on uses and options. I like that you can buy items by the foot. I was looking to buy tubing for our irrigation system and could only find it in 10 & 20 foot coils at Lowe's. All I needed was two feet. Bingo: I got exactly what I needed. They do have reloading supplies, so ask. One of the best. Well deserving of a five-star rating as "exceptional/best."

I've been doing business with NPD for 12 years. The quality of parts are very good, the service is…read morefantastic. We run a restoration shop and a shout to Paul in Carolina from Joe at TMC in PA.

Always willing to help no matter whether you have the parts needed or you don't if not usually…read morealways knows where for the customer can contact