I was totally unaware of this new NAPA facility that they had just built. After seeing a part for…read moremy car at a local NAPA facility, and them being out of the part, they looked up the part and advised that this warehouse had an abundance of this particular part available for my picking. This location is very well stopped with just about anything for your auto or truck that you can imagine, and it's well located just off of South Tryon St for easy access. Now, if could only get them to detail my ride, I'd be in five star heaven with them.

Regina was very helpful and knowledgeable today at this store on St. Tryon. She showed great…read moreinterest in helping me with my car battery and tried to get me a discount. I really appreciate her help and excellent customer service.

Sure, they sell car supplies in the big box stores but I had no idea which was the right polish to…read moreuse to try and restore the shine to some of the plastic body trim panels on my jalopy. I needed some knowledgeable help and knowledgeable help is one thing that they're very short on in the super stores that sell clothing and electronics too. A short line and while I was waiting, the customer in front of me asked a question about where the cabin air filter goes. So instead of trying to explain it, the counter person puts on some gloves and they went out to go show him. I think that's awesome. When it came my time, the gal (yes, a gal behind the counter!) took me over to the aisle where the polishes are and showed me which ones were good and even told me which one she uses on her car. I'm sold! Yes, they have everything else you might need for your vehicle, from oil and filters to brake pads and suchlike. Lots of stuff! As the radio commercial says, "Get your auto parts... in Advance."

Great customer service from Shy. She was so helpful and very kind…read more I truly love this location and I always get Wonderful Customer Service.

I walked in and waited behind a customer there was no one at the counter. The customer left the…read morecounter and look down the first aisle and return shaking his head. I walked down the same aisle and saw two clerks restocking the shelves. They both took a quick glance at me in a "please leave & I don't want to be here myself"! I yelled "hello, can we get some help please". Someone from the rear showed up . I was advised that the stocking clerks were from another store. That explains the rudeness I guess. Leo came to our rescue with a big smile!

Bought expensive wiper blades they claim there is an ordinance where they can't do installation!!!…read more I checked all of Pineville ordinances and there is nothing !! All other auto parts stores in Pineville do installation.. this is a very lame excuse for not wanting to go outside and do it .. I will never shop here again or recommend to anyone.. seriously!!!!!!

AutoZone put me through so many trials and tribulations just to get a quart of oil for my car…read more Their computer wasn't able to tell me what kind of oil that My car took so I had to go get my owners manual, and research it myself. I have a VW. Not certain why it was so hard. They said based on regional laws or something they couldn't even help me put in the oil. They weren't rude or anything. They just weren't helpful. So rather than demerit them because of the lack of resources they have with their computers I would just say AutoZone in its entirety needs to step up their game.

Finks unlimited collision did a great job on my car. I highly recommend them. I would definitely…read morerecommend this place.

From the owner: Finks Unlimited is a family owned and operated business here in Concord, NC. We can help with all…read moreof your collision repair and paint needs. We specialize in quality repairs in a timely manner, when dealing with your personal or commercial fleet of vehicles. It is important to us to give hands on care while navigating you through the insurance claim process or to prepare a fair estimate when paying out of pocket. When the unexpected happens, lean on Finks Unlimited. We are here to serve you!

I needed a car battery. The associate showed me options online. I selected one, and it was brought…read moreout. I also received a $22 discount for returning the old battery. I was in and out in no time. Great service. One of the gentlemen offered to install the battery for me, but it was for another vehicle.

Super friendly and warming they took the time to answer questions from me who knows nothing about…read moreautomotive. Explained everything in simple terms. They came to look at my car and help me find out what the problem was and wasn't. I'll be back

Manager Eduardo Very racist ! I went to buy brake . I…read morepurchased brake pads they let me use my military discount. Went to the shop to get them put on they said I need rotors. So I went back to get the rotors and asked about pricing got ready to pay for rotors and they said you need your ID again to get the military discount. I left my wallet back at the shop And I was like I just bought brakes here not even 30 minutes ago with the same guy checked me out, the Eduardo manager was like no I'm not giving you a discount if you dnt show me the id now. Then he Proceeds to walk off talking about me in Spanish. Like i didn't understand him. He Treated the Hispanic customers before me completely different and nice than me. Never going back, I'll drive 30 mins before i go back to this one.

TAKE Note: If you buy car parts and your spouse has to return them, you have to use the same debit…read morecard it was purchased with. even with my receipt. This is the first time I have experienced this. We have the same bank account. They said it's an auto zone policy. Making things difficult for their customers to return things. It makes so sense to make returning a brand new, unopened, receipt in hand this hard to return an item. Not happy at all!

Review for Advance Auto Parts…read more After relocating to Charlotte from San Francisco for work, I've made it a point to seek out local businesses that deliver strong customer service, fair pricing, and reliability. I wasn't familiar with this franchise since we don't have them on the West Coast, but this visit turned into a surprisingly positive experience. I was simply looking for basic car-care staples--things like tire shine and windshield bug remover. While browsing online, I noticed that a premium brand product (normally priced over $9 for a small bottle) was listed on clearance for $0.95. That definitely caught my attention, so I decided to make the drive toward Pineville--about 12 miles from Uptown--and turn the trip into a productive errand day with grocery shopping and lunch. First impressions: Easy to find, easy parking, and the store was well organized. When I checked the shelf, I didn't immediately see the item that was advertised on clearance. I approached a young associate at the counter, explained what I was looking for, and he took the time to check the system. Instead of brushing me off, he went into the backstock area and located the product himself. He returned with not one, but two bottles--and they rang up exactly as advertised: $0.95 each. That kind of follow-through matters. I'm a value-driven shopper. I understand the cost of goods and the importance of quality, and I believe loyalty is earned through good service and honest pricing. When a business honors its advertised deals and takes the extra step to help a customer, it builds trust--and that's exactly what happened here. What stood out: * Helpful, proactive staff * Accurate pricing and honored clearance deal * Easy parking and convenient location * A positive, no-hassle shopping experience If you're willing to do a little homework and keep an eye on sales, this is definitely a place where you can find real value. I left feeling satisfied as a customer and confident that I now have a reliable go-to for basic car-care needs. Bottom line: Great customer service, honest pricing, and a solid value experience. This location has earned a spot on my list of trusted local businesses.

I love going to advance over any other and they prove me right! Great customer service and truly…read moredoing what they can to help someone that could be in a stressful situation.