This review is about my follow-up service with Super Eagle. Unfortunately, this experience was…read moretotally different. My first service was to address a brake issue. I was told that my front brakes were at 1% and that I would eventually need to also have my back brakes fixed. So, I got the front brakes fixed, but when I picked up my car, I still heard a disturbing noise. I called Jake at Super Eagle and shared the concern. Jake responded appropriately and said to bring the car back. The sound became worse over the weekend. When I took it back, I did not get the same type of service as before -no text messages sharing the status of my car and no calls with updates. We called three times and only got voicemail. Upon finally hearing from them, I was told that my back brakes/pads were basically gone - metal on metal, and they couldn't/didn't even try to drive it to hear the sound. It is unacceptable that one week later, my car was worse. Hubby and I have concluded that they replaced the wrong brakes the first time. This mistake, the absence of updates, and the subpar level of service were extremely disappointing. Full disclosure - after expressing our displeasure, we were given a discount of maybe 15-20% Unfortunately, my initial excitement of finding a new shop for my Volvo is gone. I'll keep searching for a consistently dependable shop.

Trash. I sent my car here thinking they were good because I went there in the past for oil…read morechanges. My car was diagnosed, they said once they fixed the things quoted my car would be back to normal. 2097$ later my car come back with a rough idle. No way! After I paid for unnecessary things and then they didn't want to address the problem they apparently created on some way. I'll never go back. In my opinion they are only worried about making maximum dollar...not caring for the customer.

Just had our breaks done on our F 150. they did a first class job!…read moreit is hard to find a trusted mechanic but this is where you find several. you can't go wrong here. honest,dependable friendly folks. they also do vehicle inspectiono. five star dealer!

What a refreshing change to find a place where we can honestly never worry about getting ripped off…read moreby a mechanic. Honest, trust worthy highly recommend Repair & Service!

These guys are really good! I got 4 new tires, alignment and a state inspection done last week…read more They're fast and efficient and the price was really good! -- It was at C & S Auto 1404 South Main Street Kannapolis , NC 28081 They're good and professional

I received exceptional service at a fair price from Gio's today!…read moreGio's is officially my new auto repair shop! Great job guys...

Service and quality of work are awesome. Mike and his team get it figured out and charge reasonable…read morefor their quality work.

Another satisfied review! Went to fix a problem with my older Toyota 4 Runners tailgate and inside…read morelights issue. Back gate would not open, lock or fully close. And my inside lights were malfunctioning, not sure how/why. Mike took the back gate apart (whoa, lol) and checked fuses, electrical and physical body issues. It turned out to be mostly physical issue and some electrical. Mike fixed it all and my bill was LOW, even with all the time it took to dismantle the gate, etc. A dealership would have cost a lot more and tried to up sell me. But I'm confident Mike would have let me know of any additional problems my vehicle had. Shelby is the office Queen and helped me as well. Mike did a great fix and all were very personable and nice people. Come here for an overall great experience ! TY Mike and Shelby.

Always a pleasure working with this team ! They take good care of all my vehicles, send me timely…read morereminders for any services recommended and provide a quote for all services rendered that you can survey prior to authorizing. They always have my best interest in mind as well as my safety. They will also advise services okay be cheaper elsewhere, seriously, like wiper blades, nothing too technical. I cannot recommend them enough!

They did a good job in completing the 4 wheel alignment on my 2006 Toyota Corolla LE. I purchase 4…read morenew tires on this use vehicle I purchase recently and wanted to confirm the alignment. They completed the job in good time. If you are paying with a debit or credit card, there will be a 3% charge on the total bill. Bring cash if you want to save monet.

Just wanted to say Cody and his staff were very pleasant and helpful. Throughout the process of…read moregetting our car repaired we were updated and completely satisfied with the work and the costs. We will be using Frog Pond for all of our vehicle repairs. We have recently moved to the area and are happy we found a Trustworthy mechanic. Thank you for your Excellent service Frog Pond. Tim & Monica

When I moved to Stanly County I needed a trustworthy shop I could rely on for my service work…read more Finding Frog Pond was a blessing. Benji, Amy and all the service guys have been professional in every way. So after years of great service, when I bought my new 18Toyota Camry there was no question who would keep it in top running order. I have done small repairs to my vehicles for years but, getting up in age it's nice to have a reliable shop I never have to be worried will always do the repairs right. They stand behind their work and if a part fails, they repair it. You will never find a better service shop to do your work. Honest, Reliable & Fair!

We had a little accident with the car. The passenger back quarter panel got scratched pretty good…read moreand the insurance company suggested for me to take my vehicle here. I read about Briggs and there were some good reviews and not so good reviews but I can say they did a great job on repairing that panel. I was kind of skeptical with some details that were in the initial assessment of damages going through along with some of the comments I read, but they did not disappoint. The car looks just like it did prior to the accident so I would say the money that was paid for the repair was well worth it.

We've been loyal customers of Briggs Collision in Concord, NC literally for years now, but sadly,…read morethat relationship ends now. We brought our vehicle in for repairs after being rear-ended, only to have it returned with a broken front windshield--damage that was not present when we dropped it off. We have documented proof that the windshield was intact before the repair work began. Despite clear evidence that the damage occurred while the car was in their possession, Briggs Collision has refused to take responsibility or make things right. The lack of honesty and accountability is incredibly disappointing, especially from a business we trusted for so long. It's disheartening to be treated this way after years of loyal patronage. We expected integrity and professionalism, but instead, we're left dealing with damage that should have been owned and handled by them. We can no longer recommend Briggs Collision and will be taking our business elsewhere!

I've been using these guys for the last few years for several vehicles…read more Very knowledgeable and affordable. I usually get 2 or 3 estimates from different places... Mcgee Brothers is usually the cheapest. And they don't try to sell me crap that I don't need.