If you need a mechanic, ask for MATT!! This guy was exceptional and very knowledgeable of the task…read moreat hand. Matt was extremely punctual when coming to work on my Jeep. His prices are more than fair. Matt is the first mechanic I've used since moving to Charlotte and he will forever have my business. The best part of all is that he's flexible & mobile and comes to you.

From the owner: Best prices in town. read more

For months we had trouble with the trunk lid popping open on our Honda Accord when we'd go over a…read morebump or railroad tracks, and it was difficult to get the trunk lid to stay latched. Finally we had to use a bungee cord to keep the trunk lid down. We took our car to Paul's Automotive and they were able to order and install a new latch and now we are happy to be able to use the trunk without fear of it popping open. Paul's Automotive is a place to go for a lot more than an oil change or a "Check Engine" light. They definitely can take care of all your car care needs!

Very polite and honest. I had a 2008 civic with a bad ac compressor and they quickly diagnosed the…read moreissue and were upfront about the costs and options.

Quick and easy! They were busy, but I only waited for about an hour and a half?…read more I went for an oil change, wiper change, and state inspection. Annette, came out and advised me that as my car just hit 60,000 , it's recommended by my manufacturer (I have a Nissan, as does she with the same amount of miles) to have a system flush when you hit 60,000, and also informed me about the brake system needing to be addressed. Of course being skeptical, as automotive companies LOVE to push additional work, Annette explained it is not necessary, it is only recommended, and how they do not push what it not needed, only advise of what your specific manufacturer needs. Long story short, I ended up going with it, and she had a coupon that helped me save some money off of the total purchase! Definitely sending my husband here for his car inspection too!!

Went here for my first state inspection. I booked online for an appointment. Super easy. The staff…read morewere great and friendly. It took about 30min on a Saturday. I paid $40 total. It was $30 for the inspections and an extra $10 for the window tint. Would come here again for next year.

I went to BMW to get a diagnostic on a coolant system leak that my 2019 BMW 440i xDrive coupe had…read more BMW gave me a report of the parts needed for the repair and the key areas where they observed a leak. They stated that the leak was coming from the oil filter housing, heat management module, water pump, and connecting block and pipes. To get an improvement in the repair costs, I ordered my parts from FCP Euro and decided to let my trusted mechanic make the repairs. I didn't order the water pump at that time because it wasn't a priority leak. My mechanic let me know that some of the hoses were tight and he didn't want to risk creating a crack in the system due to the amount of torque needed to remove the hoses nor did he have a robust spare parts inventory. I took my car to Carolina Auto Sports to make the repairs based on their positive reviews. They conducted their own inspection and found that I did not need some of the BMW recommended parts I provided, therefore I returned some of the parts to FCP euro. They identified two additional parts that I needed that I did not have, so I authorized them to purchase those parts. After they completed my repair, I picked up my car and drove 5 mins up the road and got a message on my dashboard informing me that my engine was at risk of overheating due to a coolant leak. One of the clamps from the hoses they replaced was loose. They tightened the clamp and sent me on my way. Every morning after that repair, I would find coolant on the pavement beneath my car. They did multiple pressure tests while the car was hot and cold across multiple visits and used that method to declare that there was no leak in the coolant system, though I was observing visible leaks. I asked Dennis if this job was something that I needed to give to BMW because it was outside of their capability/experience, and he told me "No". Out of desperation and multiple chat GPT searches, I decided to have my trusted mechanic replace the water pump. I brought him up to speed on what I had been experiencing with Carolina Auto Sports. He informed me that the coolant leak test wouldn't reveal the leak at the water pump due to the pressure release/weep hole mechanism. This leak would only be revealed when the car is at rest and releases pressure. I informed the service advisor, Dennis, of this, and told me that that is correct, but they get so few B58 engines in that they may have forgotten about that. I still had leaks after my trusted mechanic replaced my water pump. Before taking my car back to Carolina Auto Sports I had two mechanic friends, of which is my aforementioned trusted mechanic, to inspect the source of the leak, and both discovered that it was coming from the oil filter housing area "as clear as day". My car is now with my trusted mechanic to complete the repair for the full coolant system. I do not recommend Carolina Auto Sport for repairs as they put their pride before the best interest of the customer as well as their repair recommendation before those of seasoned BMW certified mechanics that see these cars regularly. Had they replaced all of the parts that I initially provided, I would be past this issue.

Honest as the day is long. They are very thorough and get to the problem and stay with it until it…read moreis resolved.

Driving from Durham to Atlanta when my Acura showed a battery malfunction. At the Concord Auto Zone…read morewe determined it was the alternator. Barely made it to Charlie's Auto Repair when my car completely ceased on me. Charlie called around found the part and with the help of his mechanic Israel installed a new alternator. In the meantime Charlie offered his truck so I could get some food while I waited. Couldn't ask for a nicer crew at Charlie's Auto Repair - everyone was so helpful and polite. So grateful for Aiden at AutoZone with his quick thinking - my car was minutes from dying and I would have been on the highway! This could have been a catastrophic clusterfuck but it all worked out.

I trusted them with my car and got disappointed quickly they didn't fix the issues was extremely…read morerude I had a full tank of gas in my car when I got it back it was almost empty they said the owner said he only drove my car 50 miles but actually drove it a 127 miles I had red clay mud all in my car from Them not putting mats down now I gotta get it detailed to get the mud out my car the owner was very rude and not willing to correct his mistakes or own up to his Wrong doing I understand test driving a car but 127 is a little obsessive I will never go there and I don't think anyone else should either you can't trust nothing they say

Howard and the team at this shop are more than outstanding. I will trust him with whatever vehicle…read morewe have. This shop takes the time needed to fix whatever problem arises. They are also so mindful of your budget. They have worked on my husbands 2006 ford f-150, my moms Nissan titan and my 2007 Honda odyssey. We have had few different things pop up and they have came through every time. Thank you Howard and team for running such a honest and reliable repair shop.

FLAGSHIP* SHOP SERVICE * Flagship Meaning - A product or…read moreservice that is functional, beautiful, perfected over the years By Andrew Laboy April 3, 2026 Integrity, commitment, honesty, and customer service. These qualities are the facets that reinforce my trust and brand loyalty. For the past decade, despite living 45 minutes away, I've preferred driving or towing my car there instead of using a nearby mechanic. Even on the most hectic of days, the front-desk staff always welcome you with a cheerful smile. The BOSS, Howard, is very kind and will recommend only the necessary actions that you must take to fix or maintain your car. FROM THEIR OWN WORDS: Fair Repair Auto Care is dedicated to helping our community keep their vehicles running smoothly while saving money. We understand how essential your car is for daily routines, whether it's taking children to school or commuting to work. That's why we're here for all your maintenance and repair needs--from oil changes and brake service to engine and transmission repairs or replacements.

My Grandson took his car to Tuffys and they diagnosed an engine problem as needing new sparkplugs…read moreand a new coil. After $1700+ my Grandson picked the car up and the rough running problem wasn't fixed and Tuffys wouldn't stand behind their work. No guarantee of the work they did. We are now out $1700 and still have a car not fixed. This place is a RIPOFF! STAY AWAY! Can I give them 0 stars!

We always have fantastic service at Tuffy's. In fact, i've been meaning to leave a review for a…read morelong time. We have so much peace of mind taking our vehicles here because they've been able to get to the root of problems that other mechanics couldn't. Most recently, I went in to have my tires checked and was taken care of by Rafael who was super kind and easy to work with. Great customer service and high quality car care = a lot of peace of mind as a busy mom.

Danny is a great guy, very friendly and you can tell he knows what he is doing…read more I needed to get brake pads replaced and Full Service Automotive was (highly) recommended to me by my secretary, who has been coming here for years. I arrived when they opened and only waited a few minutes before getting my car in the garage. Importantly, they do not take appointments and it's first-come-first-serve (as far as I can tell). I planned to arrive first thing on a weekday, as I imagine there would be more people waiting on a weekend. Danny is very friendly and I waited while he and his team went to work. Apparently they did not have the brake pads to fit my car (Audi) in stock, but he made a call to someone who brought the parts within a few minutes. It took a couple of hours, but that's to be expected from my experience. Danny ended up giving me the higher quality pads for the original price I was quoted. He also rotated my tires free of charge. Danny strikes me as being trustworthy and his prices are reasonable. His clients love him (based on the reviews here and what I saw in his shop), so please, give him a try!

July 4th weekend he tried to steal my Cadillac converter claiming it was clogged that he needed to…read morecut it to have the car running i agree since he said my car would run well that was a li had to call the cops to get my car he's a scum bag all he had to do was wires for ecu problem also tried to sell me a fuel pump saying my fuel pump was bad after he already told me my fuel pump is good that he had my car running he being sued look into him he a pos

I stopped into the Concord Pkwy location being my low air indicator was on. Pulled in looking for…read moreair for my tires. Didn't see one so I walked into the showroom and was greeted by two employees. Both greeted me and ask "what can we do to help you?" explained about the air pressure and could I use your air hose? Frankie an employee instantly replied NO, its our job to check your tires out and put air in. Was impressed by Frankie his customer service great! I stopped for air and will be buying tires soon and I know where Im going to buy them. A+

On July 8, I visited your Concord Parkway location for a wheel alignment. After driving my vehicle,…read moreI noticed there was no improvement in how it handled, leading me to believe the alignment had not been completed properly. When I called the location to report the issue, I was told the technician was on a one-hour lunch break. I then visited two of your other locations for assistance. One informed me they did not have an alignment technician available, while the other claimed they could not perform the alignment because my vehicle's frame was bent. This was inaccurate, as my vehicle does not have a bent frame. I made several additional attempts to contact the original Concord Parkway location to speak with a manager, but each time I was told the manager was either busy or not on site. Despite multiple calls, I was unable to discuss my concerns with anyone in management. Ultimately, I took my vehicle to another repair shop, where the alignment was completed successfully. They also provided a computerized alignment report showing the adjustments that were made. Given that I had to pay another company to perform the service correctly and have been unable to reach management despite repeated attempts, I am requesting a full refund for the alignment performed at your Concord Parkway location.