Quick and easy! They were busy, but I only waited for about an hour and a half?…read more I went for an oil change, wiper change, and state inspection. Annette, came out and advised me that as my car just hit 60,000 , it's recommended by my manufacturer (I have a Nissan, as does she with the same amount of miles) to have a system flush when you hit 60,000, and also informed me about the brake system needing to be addressed. Of course being skeptical, as automotive companies LOVE to push additional work, Annette explained it is not necessary, it is only recommended, and how they do not push what it not needed, only advise of what your specific manufacturer needs. Long story short, I ended up going with it, and she had a coupon that helped me save some money off of the total purchase! Definitely sending my husband here for his car inspection too!!

Went here for my first state inspection. I booked online for an appointment. Super easy. The staff…read morewere great and friendly. It took about 30min on a Saturday. I paid $40 total. It was $30 for the inspections and an extra $10 for the window tint. Would come here again for next year.

It was quick and easy. The mechanic was very friendly and knowledgeable. I will come back for…read morefuture state inspections.

10/10 recommend. I came in on a Friday morning for a state…read moreinspection. Staff were incredibly friendly and professional. They even offered a bottle of water while I waited (the wait wasn't long). They were also patient when I couldn't find my registration card. They ended up looking it up for me. I witnessed a staff member answer the phone and she was just as pleasant as I had experienced in person. My visit was less than 20 minutes. I will definitely go back.

I stopped into the Concord Pkwy location being my low air indicator was on. Pulled in looking for…read moreair for my tires. Didn't see one so I walked into the showroom and was greeted by two employees. Both greeted me and ask "what can we do to help you?" explained about the air pressure and could I use your air hose? Frankie an employee instantly replied NO, its our job to check your tires out and put air in. Was impressed by Frankie his customer service great! I stopped for air and will be buying tires soon and I know where Im going to buy them. A+

On July 8, I visited your Concord Parkway location for a wheel alignment. After driving my vehicle,…read moreI noticed there was no improvement in how it handled, leading me to believe the alignment had not been completed properly. When I called the location to report the issue, I was told the technician was on a one-hour lunch break. I then visited two of your other locations for assistance. One informed me they did not have an alignment technician available, while the other claimed they could not perform the alignment because my vehicle's frame was bent. This was inaccurate, as my vehicle does not have a bent frame. I made several additional attempts to contact the original Concord Parkway location to speak with a manager, but each time I was told the manager was either busy or not on site. Despite multiple calls, I was unable to discuss my concerns with anyone in management. Ultimately, I took my vehicle to another repair shop, where the alignment was completed successfully. They also provided a computerized alignment report showing the adjustments that were made. Given that I had to pay another company to perform the service correctly and have been unable to reach management despite repeated attempts, I am requesting a full refund for the alignment performed at your Concord Parkway location.

I have had several things done at this business and always get my oil changed and inspection done…read morethere. They are great to deal with. I wouldn't go anywhere else.

I have been receiving Excellent service from Wil-Mar Servicecenter for years, it's truly worth the…read moredrive from Charlotte. They get in and out of the service center quickly.

Howard and the team at this shop are more than outstanding. I will trust him with whatever vehicle…read morewe have. This shop takes the time needed to fix whatever problem arises. They are also so mindful of your budget. They have worked on my husbands 2006 ford f-150, my moms Nissan titan and my 2007 Honda odyssey. We have had few different things pop up and they have came through every time. Thank you Howard and team for running such a honest and reliable repair shop.

FLAGSHIP* SHOP SERVICE * Flagship Meaning - A product or…read moreservice that is functional, beautiful, perfected over the years By Andrew Laboy April 3, 2026 Integrity, commitment, honesty, and customer service. These qualities are the facets that reinforce my trust and brand loyalty. For the past decade, despite living 45 minutes away, I've preferred driving or towing my car there instead of using a nearby mechanic. Even on the most hectic of days, the front-desk staff always welcome you with a cheerful smile. The BOSS, Howard, is very kind and will recommend only the necessary actions that you must take to fix or maintain your car. FROM THEIR OWN WORDS: Fair Repair Auto Care is dedicated to helping our community keep their vehicles running smoothly while saving money. We understand how essential your car is for daily routines, whether it's taking children to school or commuting to work. That's why we're here for all your maintenance and repair needs--from oil changes and brake service to engine and transmission repairs or replacements.

On the positive side, I got my oil changed and it didn't take too awful long…read more I HAD wanted ask a few questions before getting my oil changed. The opportunity to have a preservice conversation just wasn't there. I don't think they were really interested anyway. I have been a returning customer here for some time now. It used to be different. My experience began by pulling around the building and some guy yelling at me to pull behind bay number two. I did and left my keys in the car. I went inside to speak to someone. There is an unmanned desk/cash drawer in the lobby. Nobody ever came to discuss what all I wanted. A few times an employee dashed in to put some money in the drawer and rip a receipt off. They didn't speak to the other people waiting and made sure not to make eye contact so you wouldn't ask them a question. Finally, a guy came in to speak to me. He knew my name because he got it off my window sticker from my last visit there. He immediately tried to sell me an inspection and an air filter and something else. I took the new air filter and told him to just change the oil. I walked next door to the pet store and when I returned it was finished. My visit ended up costing me $69.53. At least it's done now.

I went to get my fluids checked and topped off and left with my engine smelling like it was burning…read morethe girl checked my oil but didn't see if it was empty or not my car could have literally caught fire and exploded if I didn't go to another location and have them check it whoever the general manager is needs to check the cameras because it's no reason why my car oil was avoided because everyone is flirting and playing around like children DO NOT GO HERE unless you want car trouble very unprofessional and immature

For months we had trouble with the trunk lid popping open on our Honda Accord when we'd go over a…read morebump or railroad tracks, and it was difficult to get the trunk lid to stay latched. Finally we had to use a bungee cord to keep the trunk lid down. We took our car to Paul's Automotive and they were able to order and install a new latch and now we are happy to be able to use the trunk without fear of it popping open. Paul's Automotive is a place to go for a lot more than an oil change or a "Check Engine" light. They definitely can take care of all your car care needs!

Very polite and honest. I had a 2008 civic with a bad ac compressor and they quickly diagnosed the…read moreissue and were upfront about the costs and options.

Cam, James, and the rest of the team were all professional. They serviced my car efficiently and…read moreeffectively. I would return back there.

10 Minute Oil Change my a$$. I waited for 30 as the 2nd person in line without a Hello or we'll be…read moreright with you or sorry this taking so long. They knew I was there because they kept looking at me making the whole thing even worse. I left and went over to Strickland Brothers 2 mins away who was cheeper and kinder.

I had a tire repaired here. The good news is that they were able to patch the tire. The bad news is…read morethat they needed to use my car's tire changing tools. The worse news is that they did NOT put them away. They tossed them onto the floorboard in the back. That is not where they got the tools. It is one thing to NOT have the needed tools to do a job but to unpack them and then toss them scattered onto the floorboard is, well TACKY.

I only come to THIS shop for any of my car needs. I live 30+ minutes away and the distance is well…read moreworth it. The staff is friendly and Adrian always gets my car checked out efficiently.

I tell you from the minute you drive up until you leave these guys are respectful and awesome. I…read morerecently had a knee surgery, and they were very concerned and helpful as I was getting in and out as well as around. Plus, they are the ones that approached me about my military discount. I mean that's the type service that makes you want to come back. These guys are on point, and the price is way better than most other places.

We received a $10 off an oil change coupon in the mail from Strickland Brothers. We had never used…read morethem before so it was a good time to give them a try. I'm glad we did. We were greeted by an employee as we arrived at the station. He explained the process and raised the bay door for us to enter. Several employees participated in the oil change. They communicated well with us. They were very nice. They made using the coupon easy. They placed an oil change reminder static sticker on the corner of the windshield. He also explained that the sticker was worth $5 off if we returned. We stayed in the car the entire time. They made the entire event a quick process. The place is new and modern. It is situated on the highway for easy entry and exit. I plan to go back!