1. Shell Rapid Lube

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    Winston-Salem, NC

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    Shell Rapid Lube

    2.6 (9 reviews)

    Services - Shell Rapid Lube

    Oil changes

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    Jiffy Lube

    Jiffy Lube

    (56 reviews)

    Great and efficient service at this location. I went in on a Sunday and the manager was friendly…read moreand handled everyone in a timely manner although they were short staffed. I also came in with a Groupon for an oil change that was honored. They also have complimentary water bottles in the waiting area. I will continue going to this location for my automotive needs!

    The service was really slow and did not match what we were told at all. We were originally told…read more30-45 minutes for two tires that were already in stock, but it ended up taking over 3 hours. We had already paid for everything two days prior. Stanley, the general manager, told us he would call us back the next day, but we never heard from him. When we came in today, Brian told us again it would be 30-45 minutes. The car wasn't even started for about an hour and a half, and then we were told there was an issue getting a part off that wasn't mentioned until much later. They ended up having to take the car across the street to finish the job. When we brought up how far off the time estimate was, we were told by Brian that "I don't get compensation for doing the job in this heat, so you can take that up with Stanley" and handed the keys and showed us the door. Overall, the communication and timing were way off, and the way it was handled felt unprofessional and frustrating. I would not be returning to this location due to the lack of respect, honesty about timing, and the rude attitude from employees when we asked simple questions about what was going on.

    Mavis Tires & Brakes - Waiting area

    Mavis Tires & Brakes

    (62 reviews)

    Just went to clemmons Mavis tires and Lucas and James were so helpful. I have a teenager driving my…read more2010 subaru outback and they didnt notice the engine light on. I brought in and they looked it all iver and I had 4 low tires and a nail in one of them. They filled all my tires up to what they needed to be. I asked how much I owed them they said nothing and were happy to make sure my teenager was driving safely to and from school. THANK YOU to the good guys out there working in this heat helping keep my family safe on the road and not trying to sell me a set of new tires. You did what was right forbthe customer and future customer! Word of this shared already on blast to my friends to see you nice and caring guys!​

    My husband went to the Clemmons store. Ordered set of tires for his jeep & set an appointment for…read more3:00 today. They close at 5:00. As of 4:50 they still have two tires to go & did not get the alignment done. Was told that his guys were going to have to work overtime because you have bigger tires. Other customers still waiting while several employees just standing around talking in the bay area. Sounds like they need to rethink the people they have working there because it shouldn't take 2+ hours & still not get all the services you paid for completed. We have always been faithful Firestone customers & thought we would give someone new a try since we kept seeing all their commercials on TV, well needless to say we now have to go to Firestone to get the alignment. Since we paid for an alignment that didn't happen, they asked to come back for the alignment (like it hasn't taken long enough already) we finally got a refund for that so we can now go to our faithful place to finish our serrvice.

    Shell Rapid Lube - oilchange - Updated October 2026

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