Members of my family have been loyal customers of Charlie's for a long time now and for good…read morereason. After moving back to the triad we are relieved we have a good "go to" for auto car needs. Location: Building is off of reynolda road. Easy to see. Good signage. Be careful when exiting. Drivers tend to use this part of reynolda as a speedway lol Customer service: Dave is extremely knowledgeable about anything and everything cars and the way they run. I have also heard him guide business to others when it's not his specialty (body care etc.) which I respect. He has a great mechanic named Mike on his team there and between the two of them I know I am safe when I drive out. Oil changes are never more than 30-45 min. and other services like brake pads etc. have always taken alot less time than expected. There have been several times they recommend a service in a certain amount of miles and would never put pressure on it being done immediately unless it absolutely needed it. They are both very friendly and explain everything very well Pricing: very affordable. The breakdowns of all service is always clear and transparent. Very happy customer

I had a great experience there this morning!! The work in my car was efficient and great company…read more Would highly recommend to anyone with automotive needs.

I was recently traveling with a trailer on my truck, and as I was coming up on Bill' Auto Clinic by…read morebrakes went completely out. I was able to make it into the parking lot, and fortunately they were able to replace my brakes and recommend a few other things. I was impressed with the time they took and the professionalism of the entire staff. Highly recommend this shop!

I'm so sorry if anybody else had a problem with them. I had my 2024 judge taken over there by AAA…read morefor what turned out to be electrical problems. They diligently tried to resolve it, but decided the best for the car was to go dealership for more detailed diagnostics and repair Josh was a darling to work with we were able to communicate by text and my phone Personally, this is the best place to go without going to a dealership I will be back again. Even though they spent two weeks working on the car, they only charged me the diagnostic fee since they were unable to repair anything

Have never had any problems with them. Fixed little things…read morefor no cost. Have gone there for about15 years.

I went for the first time today on the recommendation of a friend, because the steering felt wobbly…read moreat high speeds. They got the car in right away, gave her a test drive, diagnosed the problem as needing a tire balance, gave me a quote, and then fixed it when I agreed. The entire service was less than $50 and they were super friendly throughout. I'll definitely be back.

After shopping around town for a reasonable price for a standard oil change, I'm so glad I tried…read moreShattalon Tire & Automotive! Jiffy Lube on University Parkway charges OVER $110 for oil changes, and those ridiculous Take 5 Oil Change mechanics on Reynolda will try to charge you even more, while secretly damaging your vehicle so that you return to give them even more of your money - like they tried to do to me, last year! Not only was Shattalon Tire & Automotive's price 1/2 than what their so-called competitors were asking for, the mechanics Robert, Derek & T.J. were pleasant to communicate with before, during and after my appointment. After being told it would be best to make an appointment the next morning due to the fact that they were short-staffed the day before, I arrived the following day around 11:00 AM & was driving my SUV back off of their lot at 12:30 PM! While I waited 90-minutes for my oil change to be complete, I enjoyed sitting, watching TV and conversing with other customers within their air-conditioned waiting area where hot, fresh, complimentary coffee is offered. Even their unisex bathroom was kept sparkling and well-stocked with sanitizing hand soap and rolls of toilet paper. After my car's oil was changed, mechanic Robert happily gave me a list of rates for things I may need done in the future (such as wheel alignment & rotations, timer & serpentine belt replacements, brakes replacements, etc.), which I greatly appreciated since MOST other mechanics throughout Winston-Salem will often reply to such inquiries with the typical and foolish comment: "we can't really say what it'll cost until we see your car!" Needless to say, I've found my trustworthy mechanics to show my loyalty to and they're all inside of Shattalon Tire & Automotive! Definitely do your wallet, time and vehicle the same glory by only patronizing this particular auto shop, as well, and you won't be left unsatisfied.

I like to support this Christian owned business but after today I won't be going back. I was quoted…read more$160 to change my rear differential fluid at a quick oil change place so I just assumed it would cost somewhere around the same here. Nope! My total was $281 - $100 labor and $150 for 3 quarts of fluid. Absolutely crazy. I guess it pays to shop around.

I needed an inspection. I called less than a week ago, and made an appointment. I was in and out,…read morein 15 minutes. The staff were professional and kind. I will definitely take my car back, in the future.

If I could give ZERO stars I would! LITERALLY had my vehicle for over 2 months and after having it…read morea month stated something else was wrong that was NOT wrong with it before putting it in! My vehicle cranked up just fine before going in this shop it went in for a new A.C. that went out while I was driving and I drove it home that day! Another mechanic also looked at my vehicle AND put it on a machine BEFORE them. Now after 2 months he's saying he doesn't want to work on the vehicle & to come get it. AVOID THIS PLACE AT ALL COSTS.

As luck would have it, after completing a coast-to-coast cross-country trip in our car with zero…read moreissues, the starter bit the dust while unpacking items in our storage unit in King. The cramped location of the starter kept me from doing the ol' hammer trick to get it going long enough to get home, so I called our auto insurance company who promptly sent a tow truck. Having done business with Parrish Tire a decade ago before we moved away, there was no question where I was having our car taken for the starter. I called the Summit Square location and was told they could get to it first thing the next morning. I rode in with the tow driver and then met with the counter staff at Parrish to do all the paperwork. They offered me a loaner car, but then realized it was already promised to another customer. Not a problem as I had already reserved a rental. The starter was replaced the next morning, and the car was available for pickup before lunch. Parrish continues to be my go-to place for automotive service.

Bought 4 tires from them on eBay, less than 20,000 miles and they are already going bald. Contacted…read morethem to see if there was anything we could do to replace the tires since no tires should last less than 20,000 miles and was told sorry no warranty and stop replying to me. Any professional store should stand by their products and offer solutions when they sell something even if it is a junk product that they chose to sell in their store. Horrible customer service and I wouldn't recommend them to anyone.

My car broke down they came quickly and even tried to help me start my car before towing it ...they…read morelet me know how long they where gonna be before they came so I didn't have to wonder ...reasonable price and the young black man that towed my car was super professional and patient Definitely call them for towing

Extremely Unhelpful. I got my car towed after an accident and 2 hrs later needed to pick up things…read morefrom my car after an emergency room visit. They said they were closed, mind you they were closed while my car was picked up also.

Words can't say enough about the quality, value, courteousness and professionalism of this shop…read more They deserve 10 out of five stars in my book with my truck. Donnie, Riley, mechanics and crew what a fantastic job and experience. My family, including myself will go nowhere else now for auto repairs. I highly recommend anyone in the area needing an awesome fantastic auto mechanic shop. Your best bet is with Twin City automotive!!! These guys went to bat for me against an awful Ford dealership and won. I had battled this dealership for over a year. Donnie drove an hour away just to pick a check up that day so they get started on my repairs. I don't know any other shop that would do any such thing. The only thing I can say about communication is top notch. I am so grateful to have a family valued shop that cares just around the corner.

Very friendly and fast service! I came here for the first time today for an oil change. They had a…read moregreat coupon on the website. I took the time to bring me out to the shop and let me look underneath my car and asked if I had any questions. The staff was very friendly and accommodating. I will definitely visit again.