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Charlie's Auto Repair

2.1 (11 reviews)
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Services - Charlie's Auto Repair

Auto maintenance

Auto repairs

Routine automotive maintenance

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4 years ago

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3 days ago

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Charlie C.

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9 months ago

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Charlie C.

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3 years ago

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3 years ago

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5 years ago

Took forever to "fix" my car. It ended up having more problems then when I dropped it off. They had it for almost 5 weeks all together

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4 years ago

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4 years ago

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6 years ago

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7 years ago

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7 years ago

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Ask the Community - Charlie's Auto Repair

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Carolina Auto Sports Service - Meet our Carolina Auto Sports service team.

Carolina Auto Sports Service

(2 reviews)

I went to BMW to get a diagnostic on a coolant system leak that my 2019 BMW 440i xDrive coupe had…read more BMW gave me a report of the parts needed for the repair and the key areas where they observed a leak. They stated that the leak was coming from the oil filter housing, heat management module, water pump, and connecting block and pipes. To get an improvement in the repair costs, I ordered my parts from FCP Euro and decided to let my trusted mechanic make the repairs. I didn't order the water pump at that time because it wasn't a priority leak. My mechanic let me know that some of the hoses were tight and he didn't want to risk creating a crack in the system due to the amount of torque needed to remove the hoses nor did he have a robust spare parts inventory. I took my car to Carolina Auto Sports to make the repairs based on their positive reviews. They conducted their own inspection and found that I did not need some of the BMW recommended parts I provided, therefore I returned some of the parts to FCP euro. They identified two additional parts that I needed that I did not have, so I authorized them to purchase those parts. After they completed my repair, I picked up my car and drove 5 mins up the road and got a message on my dashboard informing me that my engine was at risk of overheating due to a coolant leak. One of the clamps from the hoses they replaced was loose. They tightened the clamp and sent me on my way. Every morning after that repair, I would find coolant on the pavement beneath my car. They did multiple pressure tests while the car was hot and cold across multiple visits and used that method to declare that there was no leak in the coolant system, though I was observing visible leaks. I asked Dennis if this job was something that I needed to give to BMW because it was outside of their capability/experience, and he told me "No". Out of desperation and multiple chat GPT searches, I decided to have my trusted mechanic replace the water pump. I brought him up to speed on what I had been experiencing with Carolina Auto Sports. He informed me that the coolant leak test wouldn't reveal the leak at the water pump due to the pressure release/weep hole mechanism. This leak would only be revealed when the car is at rest and releases pressure. I informed the service advisor, Dennis, of this, and told me that that is correct, but they get so few B58 engines in that they may have forgotten about that. I still had leaks after my trusted mechanic replaced my water pump. Before taking my car back to Carolina Auto Sports I had two mechanic friends, of which is my aforementioned trusted mechanic, to inspect the source of the leak, and both discovered that it was coming from the oil filter housing area "as clear as day". My car is now with my trusted mechanic to complete the repair for the full coolant system. I do not recommend Carolina Auto Sport for repairs as they put their pride before the best interest of the customer as well as their repair recommendation before those of seasoned BMW certified mechanics that see these cars regularly. Had they replaced all of the parts that I initially provided, I would be past this issue.

Honest as the day is long. They are very thorough and get to the problem and stay with it until it…read moreis resolved.

Fair Repair Auto Care - Refreshments!!! Included with service!   Free..Free...Free!! Wonderful Service!! Highly recommended!

Fair Repair Auto Care

(14 reviews)

FLAGSHIP* SHOP SERVICE * Flagship Meaning - A product or…read moreservice that is functional, beautiful, perfected over the years By Andrew Laboy April 3, 2026 Integrity, commitment, honesty, and customer service. These qualities are the facets that reinforce my trust and brand loyalty. For the past decade, despite living 45 minutes away, I've preferred driving or towing my car there instead of using a nearby mechanic. Even on the most hectic of days, the front-desk staff always welcome you with a cheerful smile. The BOSS, Howard, is very kind and will recommend only the necessary actions that you must take to fix or maintain your car. FROM THEIR OWN WORDS: Fair Repair Auto Care is dedicated to helping our community keep their vehicles running smoothly while saving money. We understand how essential your car is for daily routines, whether it's taking children to school or commuting to work. That's why we're here for all your maintenance and repair needs--from oil changes and brake service to engine and transmission repairs or replacements.

Make sure you know how much these guys are going to charge you for service because they won't tell…read moreyou. I left my car there and they said they would look at it then charged me $500 for a service I didn't even ask for (diagnostic test) and kicked my car off the lot saying they did not have space to look at it any further. Seems like a scam shop to me Disappointed if I could give zero stars I would

Mavis Tires & Brakes

Mavis Tires & Brakes

(37 reviews)

Griffin Brothers is an honest, reliable, and high quality auto shop. Having said that, they are…read morehigh priced, especially compared to most shops. This is my assessment of the establishment: Customer Service: Excellent - They are honest and always make sure you understand what they believe is the best solution to get your car in optimal shape. They even will take you back in their garage and point out your issues so you can see them. They provide you with service sheets that give you every material and service in a line item form, as well as your current tire pressure, and any recommendations for future service. Products/Labor: Good - Without having much knowledge about car parts, it seems everything they've replaced for me was good product, and every time they do any work, they do a complete system check to make sure there are no surprises. Very thorough, and since I've went to them, no surprises! Facility: Excellent - Their front counter/sales area is immaculate. The actual waiting area is in a glass enclosed area furnished with chairs, bathrooms, water fountains, a T.V., Free Wi-Fi, Coffee/Soda machines, and an enclosed play place for kids within the waiting area. Although it is not the reason I go to Griffin Brothers, it is a far cry from most auto shop facilities, and it really makes that painstaking wait a whole lot easier. Price: Fair - There is no denying that their prices are high. I personally believe that based on the work they do, and what they provide, it's worth the investment to my car. But not all cars would be worth that same investment(Trust me, I've had some junkers that would be far from worth it). Overall, I choose this place over many others because they give me the confidence and peace of mind that my car is taken care of when I leave their shop. I'm willing to pay for that peace of mind, but not all people are, and there's nothing wrong with that.

Worst place in concord I would not recommend anyone to take a truck to this store went in to get an…read morealignment now my truck left getting towed out of there due to people that don't know what they are doing!

Charlie's Auto Repair - autorepair - Updated May 2026

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