Good store and good location - on Gilead Road, off Statesville. Sizable parking lot, allowing for…read moregood amount of parking. Inside, there were plenty of supplies/products. Staff was helpful upon checkout. Good store for picking up necessary auto products.

Terrible customer service. Obviously the phone is more important than the customer standing right…read morein front of them! The guy answered 3 calls while I stood there for 10 mins.

Staff is friendly and helpful. Will stop in for a touch of air somtimes next door…read more Regular sales on all kinds of things from windshield wipers to windshield wiper fluid. The last visit had Rainex two for $6.00. The sensor in the car let me know and took a whole gallon of it. Was glad two were bought now have back up.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Shop keepers are helpful, fully staffed and they have tools you can borrow so you can do some minor…read morerepairs right there.

Wife came in yesterday morning around 11 to try and replace her fob battery. Seems simple enough…read moreright? WRONG! The racist behind the counter told her "you have to know what kind of battery you need" meanwhile he's standing behind a computer that's utilized to search car parts and accessories. This lazy jerk refused to help so I walked in shortly after my wife walked in and grabbed the keys and walked out the store. If you only want to help certain people, move out to the sticks where you will be happy helping people with the same complexion. I don't recommend this unhelpful store.

parts is parts: sometimes you need new, other times you come here. I've been in places like this a…read morecouple dozen times looking for odds and ends like mirrors, seats, glass, and heads, but most often it's OEM rims with 30k to 130k miles on 'em because I like having a full size spare and five wheels that match. APUP is unique in my travels since most of the vehicles are elevated!! keeps the cars and the customers from getting quite so full full of filth when it rains. lots of recent cars and trucks but still a few behemoths in the yard with serviceable components on 'em, even got some vocational trucks out there. prices are fair and your labor is included! so bring the family and make a day of it, you'll be glad you did (sort of)

Friendly courteous, and work with you on the prices I walked to the door felt like I was in heaven…read more I love old cars. I love Parts. I love this place. I recommend it for everyone to go there two bucks and you get free two times to go this place is just amazing with

My daughter needed a battery but we didn't know until late in the evening. We got to the cornelius…read morelocation 30 minutes before closing and Angel was patient with us helping us figure out what battery was right for her car and taking extra time to put the battery in even though it was near closing time. He was so kind and very helpful. We appreciate your excellent service Angel, thank you!

It's an auto parts store............ They were helpful…read more It was fine? Would I go back? Yes

I cannot say enough GREAT things about my experience with the team at Huntersville Ford. We started…read moreour search working with 4 Ford dealerships and 2 Nissan dealerships as we navigated our remote vehicle purchasing journey. We ultimately decided to go with Ford and located a particular F-150 at Huntersville Ford's website. I originally reached out online, speaking with Alycia who was kind enough to talk to me about my wants, needs, and my concerns around social-distancing amid the COVID-19 pandemic. She introduced me to Angelica who further helped me understand the pricing on the particular vehicle I was interested in; she, too, was very helpful and friendly. For much of the buying-process I worked directly with Eric Basiliere who was amazing. Eric and I went back and forth over email and phone for several days as I asked a million questions. I am sure I asked more questions than most customers, but Eric and his team never made me feel like an inconvenience and were always quick to respond. I had quite a few questions I needed answered (this was my first truck purchase, so I required a lot of education on the features), and even more requests around pricing, financing, trade-in, delivery, etc. Once we agreed on a price and our trade-in, he introduced me to Michael, the finance manager. Michael ran my credit through their most competitive in-house banks/financiers and was able to get me a phenomenal APR along with the available Ford rebate and sales price. When we came down to the final steps, I reiterated my sincere need to complete the process as safely as possible. I'm very high risk for COVID-19, and was not prepared to go for a test drive, let alone go into a dealership and sit in an office filling out paperwork. Eric & Michael handled as much as they could remotely/virtually and honored my medical needs. Once it was time to finalize the process, Eric was generous with his time and drove the truck to our home late on a Friday afternoon! My husband and I signed the final required paperwork (outside, distance was respected, and masks were worn by all), and Eric stayed an extra hour to 'onboard' my husband - to show him all the features of the truck in-person, to help him connect to the FordPass app, and to walk him through everything. All of this was not only late (after most/normal work hours), but outside in hot and humid weather. Overall, Eric and his team were INCREDIBLE! We've already referred them to our friends and neighbors and are looking forward to being Ford customers for life.

I cannot recommend this dealership due to a severe lack of communication and poor customer service…read more I contacted them in July 2025 regarding a warranty cancellation refund after trading in my truck. For months, I was passed around to multiple sales members who eventually stopped taking my calls and would not reply to my emails. It took until January--six months later--for a check to finally be issued, and even then, it was sent to the wrong address. It is clear that this dealership only prioritizes you when they are pitching a vehicle. Once the deal is done, you are on your own. Highly disappointed.

I was having a little bit of car trouble. I raced over to the store low and behold when I got there…read moreat 7:50 PM the doors were already locked with customers still inside mind you

No one here. 1pm on Sunday! Crazy. Says it should be open . Lights are on. I guess bad…read moreemployees

Twice now I've looked for car parts in the Charlotte area and found them at City Salvage when…read morenowhere else had them. These people have no online database to search but are very helpful about checking their yard when you give them a phone call. They treated me courteously and offered very fair prices for what I bought from them. If their Charlotte location doesn't have a part, their yard in Albemarle not too far away might have it.

My experience with city salvage was a regrettable one. I was told mileage on a transmission they…read morehad and was quoted a price that were both wrong. They lied to me about the mileage on the transmission by 50k miles and misquoted me 100 dollars on the transmission. I drove over a hundred miles and I would not go here for any parts, transmission, engine, anything every again.

This review is based on my communications via email with Jason Mclean…read more I was in the market to buy a new car and I like to do all of my communications via email. I reached out to Jason and he got back to me quickly with a solid OTD number for a new vehicle. His price was very competitive but unfortunately not the lowest I received so I went with another dealer instead. However, Jason was very responsive the whole time and was great to work with. I hope to work with him again in the future when I search for another new vehicle. Thanks Jason!!!

Sales personnel do not treat buyers equally. I came in as an all cash buyer and they effectively…read moreran me out the door during negotiations for some reason. Also, the salesperson I worked with lied and tried to pass off a used Mazda 6 as certified pre-owned when it was not. (This info was on the listing and we knew it-little did she know). If you look a certain way or are dressed a certain way, they will not give you a chance at this dealership. Run.

Staff was really helpful and got the part I needed shipping and time could've been a little better…read moreall in all I would use this business again thanks for all the help

Best service and quality parts. We do business with them all the time. Will continue doing…read morebusiness!!