Very odd location; - What can I say? - Its located, like in the middle of a Train Yard - Or maybe not? Anyways - They have the "Essentials" - Plenty of 'em! Staff - pretty much get you in and out. As always, you are likely to see a cast of characters in the Parking Lot, making minor vehicle repairs. Staff are generally knowledgeable and helpful. They can be a bit expensive; They always seem to rope you in with Buy 1 - Get 1 Deals. Anyways - What else can I tell yah? read more

AutoZone - Lots of car care products! - Auto Parts & Supplies Near Me - Charlotte, North Carolina

The young man helped me while it was raining g and out my wipers on for me. I really appreciated that! read more

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Let's just say he got it together fast and efficiently back on the road. John L is the best definitely check out this location highly recommended. Excellent customer service, very friendly. read more

AutoZone - Auto Parts & Supplies Near Me - Charlotte, North Carolina

Pandemic life has really put me out of touch with my car and being in it as a daily habit. In any case, I finally figured out I had been driving with one headlight (for who knows how long). After some youtubing and removing the bulb from the light housing, I made my way over to AutoZone (it also happened to be Christmas Eve - so I wanted to make it there before they closed early. Luckily they had their holiday hours posted on their website. Got in, found the bulb/lighting aisle easily and made my choice. The store wasn't that busy so it was easy to social distance. All staff and customers were properly wearing masks. The staffer who checked me out recommended this bulb grease to make my connection to the new bulb better. I could have said no, but I'm an automotive novice - it couldn't hurt anyway and it was like a dollar and some change. I can't imagine Autozone making loads of money with trying to push bulb grease, but after reading about it, it does help with making the bulb more effective and have a better connection - so kudos AZ! Thanks for lookin' out. I was in and out of the store in about 5 min. I did see another associate helping another customer get new windshield wipers on his car - even though there is a "NO WORKING ON YOUR CAR IN THE PARKING LOT" policy indicated in the signage around the lot. I probably don't have the whole story (the customer may have tried at home and was unsuccessful) so I'm not going to pass judgement. Overall, I would come to this AZ again if I needed a part or something for my car. It is a little weird to get to due to the light rail, but depending on which direction you are coming from, a u-turn will get your there regardless. read more

If I could do less than 1 I would. This was a very unprofessional ghetto encounter. I want you guys to see the picture below. Me and 6 other customers stood outside the door waiting for the employees to come to the front and when they did Jose had the nasty attitude. People were out there trying to get batteries. I don't know if he was upset that it was New Year's Eve and he had to work but the sign says "ONE AT A TIME, I WILL LET YOU IN AS I SEE FIT." I guess it's up to him for us to be customers. Don't recommend. read more

AutoZone - A sign made by the manager Jose. - Auto Parts & Supplies Near Me - Charlotte, North Carolina

Came by for some essentials this evening. Pulled in around 6:45pm (store is open until 9:00pm). All the lights were on but the door was locked and no one would answer. Stayed for 20 minutes, finally 4 other potential customers and myself left. Would give this store 0 stars if the app would let me. Do not recommend - will not be back. read more

John the sales manager was very helpful. On 7/24/2024 he was the only one working in the store. There were about 4-5 other shoppers, and he was appropriately helping as many as he could at a time. He was very easy to work with and polite to all the customers in the store read more

I seem to go through a lot of windshield washer fluid, so I popped in here to get a bottle to refill. I managed to find two varieties on display at the register, but it turns out that the price I saw was for the *other* ones, so when they rang up for $10 instead of $6, we fixed it quickly and I got two bottles of the green rather than the orange. Helpful sales associate and there's enough room the parking lot to do the minor work on your car. Two others were doing more intense stuff than refilling windshield washer fluid! read more

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Battery was dying and they tested it properly after 2 other places couldn't. Natasha was AMAZING and installed the new battery! Highly recommend this location. read more

Every time I come to this AutoZone I'm impressed by some of the most helpful and polite people. So I recently ordered a battery through them. Again they did not disappoint. One of the employees named Russell was so helpful and accommodating by installing my battery for me even in the rain and cold. Then called me afterwards to notify me about my core deposit credit. I don't know much about cars but I do appreciate the service and the knowledge of the employees there. read more

Went to the Auto Zone in Steele Creek and received excellent Customer Service!

I was given a $1600 estimate from Speedee Oil for a battery ($250), alternator($600), labor($375) and taxes. The great folks at Auto Zone replaced the battery (under $200) and tested the alternator which was just fine. Thanks for being honest and saving me $1400. read more

Just went into the south Blvd. Location in Charlotte. I had to check my own self out. If I wanted to be a cashier I would apply for it. I'll start going to O'Reilly's to get my stuff from now on. read more

Terrible experience with a manager at AutoZone on S. Blvd. I came to AutoZone to purchase some Safeway window spray. It was not on sale, at $5.35. I purchased it. Thinking that was quite high I looked online to see who else carries it and price checking. Wanting to keep my business with Autozone, I called in to see if they would do a price match for the same product advertised at Advance Auto Parts 2/$4. The person whom I called in to, said they would match it. When I arrived, I told a lady at the cash register, who turns out to be a manager about the price match. I visually showed her the picture of the price matched item. She responds with, we don't usually do price matching unless it's a direct competitor. I responded with, it is a direct competitor it's advance Auto parts. She looked at it again, and said oh okay. She did a return. Then told another employee that he needed to check me out. After doing so, she said.. oh I didn't have to return that. My guess, was that she realized I still want the product, I just wanted the adjusted price. This demonstrated her competence. The lady manager then told the guy to ring me up for $4. I said the special was 2 for $4 on the advance Auto flyer online. I showed the guy who rang me up. He even said, so that would be $2 to the manager. She said, ring it up for $4 because if I were to buy it at the other store it would be $4 if I purchased 2, so she would give me the price of 1 can for $4. I told her it should be $2 for 1. Then she repeated what she said. I told her with that logic, I won't be back. She said that's fine. I left, and I won't be back. She represents AutoZone, and I can't support a store that has such terrible management. read more

The young man that helped me make a return was extremely polite and helpful. I did not have a receipt, but he went out of his to look up my transaction and make a successful return. read more

I needed to pick up some fuel injection cleaner. While I usually go to AdvanceAuto or PepBoys, I tried the AutoZone (near the Scaleybark lightrail stop). I walked in & it was super clean and well lit. I found the selection of fuel cleaners but was lost when I had to choose. A Service Rep approached me and recommended 'Lucas - tune up in a bottle'. It was about $6.00, the mid price range. And the Rep said it's what he uses after every oil change. I asked how it 'cleans' and he took the time to describe how the fuel system works. Very polite & they didnt try & oversell me on anything else. FYI, That Lucas cleaner worked wonders! It has increased my gas mileage & I'll be using it after I get my oil changed from now on. read more

After a few rainy days' worth of squinting through my smeared windshield, I visited this AutoZone for new wiper blades. Right next to the Scaleybark light rail stop, it's easy to find and there's ample parking. Well-placed signage directed me to the proper aisle, and the catalogs on hand enabled me to find the blades compatible with my car. The registers were fully staffed, and my rep rang me up in a snap. What prompts my five-star rating? Not only did my rep proactively double-check on his computer to make sure I had the correct blades (hey, it never hurts), he also offered to put the new blades on my car. His courteousness and going the extra mile went a long way. read more

Stopped in here the other day to grab a new bulb for old Bessie so that ya know people knew when I plan on turning and such. I had no idea which one to grab but the staff not only greeted me helped me find what I needed but came outside and changed it out for me! Everything has always been fairly priced when I come here and its not the first time ive had great assistance from the staff. This location is conveniently on south blvd and right off the scaley bark light rail station. read more

My girlfriends battery died so I stopped in to this AutoZone to get it replaced. The customer service at this AutoZone was amazing. They even informed me that my battery might be under warranty(with their competitors) and to check that first. They replaced the battery, checked the alternator, and did a very clean and professional job. The guy that helped me was very outgoing, friendly, and went above and beyond to be sure we were satisfied. read more

This was the best experience I've ever had at any Autozone! Donovan was so patient and so helpful with me and the purchase of a new car battery! This is the only autozone I'll be going to for my car needs! The staff is so friendly and knowledgeable. Great customer service. I can't wait to recommend this location to all my friends and coworkers in the Charlotte area !! read more

Could not have been kinder or more helpful! All the gentlemen here were happy to help find what I needed, offered to install the part, and provided great laughs throughout the process. I had quite the opposite experience at another location, so being warmly greeted and assisted immediately meant the world. 10/10 recommend read more

Excellent helpful staff, helped me choose an air filter that can be cleaned and will save me money and windshield wipers and helped me install them in the vehicle. read more

A dead battery is no fun to deal with. The staff at this Auto Zone made it super easy and stress-free. Chip was hilarious and very entertaining as he switched out my battery. Definitely recommend this location! read more

These people are the worse. I called for a part. But the guy say's we don't have that part.? Really I know that I wanted them to order them .. The? read more

5 minutes from my house, and an amazing staff, everyone BUT Nina, every time we saw that girl we prefer go home and come back another day, she has a bossy attitude... something that make me feel so uncomfortable is the fact that she ALWAYS pay more attention to her conversation with her co-workers or over the phone (believe me, no customers) that you who is in front of her trying to solve a problem.. read more