Walk in with a question and walk out knowing all you need to know! The most helpful and…read moreunderstanding team for customer service...something you may or may not get at the dealership - at a reasonable price! Give them a try...they'll help you figure it out.

Had tail stop bulb out. The gentleman got the details and quickly got the bulbs fit me. I asked…read morehim to help me install them due to my arthritis in my hands and he replaced the bulbs on both sides quickly and pleasantly. I will definitely return.

Came in to get some replacement parts and after realizing the parts provided didn't adequately work…read morethey recommended me alternative parts. Jeff was very responsive and provided me with the necessary help when I was confused. Overall, staff were very helpful, respectful, and knowledgeable.

Needed a new battery for ny Rav 4 and was very pleased with the service I received. Would highly…read morerecommend.

Michelle is Awesome! She was very very helpful and assisted me with purchasing the correct oil for…read moremy vehicle. She was patient and ensured I got the proper oil for my vehicle. If anyone goes to this location..make sure to ask for Michelle.

Jairo was ever so helpful, he even assisted with the install of the bulbs. Which normally I'm not…read moreeven asked " can I help with your install " he's a cool guys

If you want an exceptional car buying experience that feels "boutique" style, yet from a big…read moredealership... visit J.O. at Fort Mill Ford. She was knowledgeable, efficient and super personable. Go J.O.! It was a pleasure working with you. Bgolman & Family

The sales experience I had with this place I never do it again once I finish leasing this car. I'm…read morenot even gonna buy it from them. I'm gonna go to another dealership and buy me a new car. The sales people don't want nothing but a sale they don't wanna help you with the vehicle anything about the vehicle they don't even give you all the pieces to the vehicle. They even asked me to do another survey due to me doing an honest review on my experience just so they can give me the piece that supposed to come with a vehicle a brand new vehicle 0 miles at that I can go on they added a ad onto my warranty. I called. They said it don't show up on there, but I'm not understanding why I'm paying for something they don't show up. in the system when you pull my file.

Reasonable pricing a did the job in a reasonable time. A system sounds good for sure.read more

One of the best places to get your old car an upgrade on their stereo and a back up camera, which i…read more did for my 2009 Toyota Corolla. The did an outstanding job, and I am so happy with it. It's like driving a new car. They recommended a decent stereo system based on my needs, which was a Kenwood brand; touch screen that has bluetooth and Carplay for my iPhone. They gave me a free estimate, and very reasonable labor pricing. I dropped it off the same day, and the car was ready the next day around the same time. Very professional, patient, and courteous, friendly staff. I highly recommend this place , and i told them i will bring my Tacoma Truck to get another free estimates.

Mark (owner) is a fair and honest businessman/mechanic. I highly recommend Shop at 160!read more

Mark was super kind. My car broke down and my phone broke in the same weekend. Not only did he go…read moreout of his way to take me to the cellphone shop, but also made sure that I made it back safely. He offered to fill my dad in on what was going on with my car and to inspect any new car that I purchased. He was very upfront and honest as well, which is obviously awesome. He also didn't rush me to figure out what to do with my car (which is awesome because I was in quite the predicament). Overall, highly recommend. They definitely care about people.

I have ALWAYS had a good experience here…read more When my car window wasn't rolling down, Jason spent almost a full hour (in the hot sun) checking my fuses to see if he could help. It ended up being a wiring issue in the door. Also, when my dad's phone battery stopped holding a charge, Jason quickly ordered it in and had everything ready the next day! He did the same for a family friend as well!

DO NOT SHOP HERE…read more Here is why I give this company a 1 star: I bought a top of the line Interstate AGM battery for 2008 Chevy Avalanche AT $279. Drove away and went shopping around 2pm. At 3pm returned and the truck wouldn't start. Called AAA to get a jump, they tested battery and said it was "defective" - not low, "defective". I thought they just wanted to sell me a battery. Drove away and ran truck for 1 hour, turned off, 15 minutes later...dead. No click, no lights, no nothing!!! Called AAA again, got 2nd jump. Different AAA service person tested battery, said battery was "defective". I called Interstate store and they said it couldn't be the battery, it was the alternator or a short. AAA guy completely disagreed. It's now around 4:30pm, wife is really getting pissed. Drove to another store, let engine run while shopping, came back around 5:15pm, guess what...dead again. Now, since young sales person at Interstate store was adamant about it not being the battery and, hard for me to imagine a brand new Interstate battery would be defective (I assumed they would have been tested at factory), I called a mobile mechanic who charged me $60 to come and check it out, $60 1 hour labor, and $150 for a new AutoZone alternator. I thought this would take care of the problem. Went to the last store to shop and once again, dead. I called AAA for the 3rd time to jump me over the last 5 hours. They tested the battery as well and said it was "defective"...3 different techs, same conclusion. I drove hope and by now it was 10:30pm. In the morning, I called AAA the 4th time to have the truck towed to the nearest Chevy dealership. They started diagnosing the problem and told me they couldn't complete the tests because the battery was....drum roll...."defective". I called the Interstate store to see if they could drive over a new battery as it was clear they sold me a bad battery. They said they could not. I later got a call from an owner who said she would drive over to pick up the original battery, but they'd have to run tests (I've seen that trick before) but, they couldn't bring me a new battery unless I paid for it and then hoped I got my money back after they tested it. At this time, I had no choice but to have the dealership put in a new Delco battery in order to finish testing and get my truck back on the road. They put the new battery in and tested. There was only a 1.2 amp draw coming from my trailer brake controller. They disconnected it and there was only a 35 mil amp draw...virtually nothing. So, I ended up buying an alternator I didn't need, a battery brand and type I didn't want and a total of 12 hours of total time diverted from work over this company's selling me a defective product. Additionally, the traffic and turn into the parking area for this shop is dangerous and not worth the risk to shop there. If I hadn't been in a big, lifted 4x4 truck, I would surely have been hit by reckless drivers. The corporate franchise office contacted me to find out what happened, yet they made no offer to compensate me for the time and expense I paid for their screw up. If you shop at this store, you are a fool. If you buy a franchise from this company you are an even bigger fool.

So so disappointed. This place was recommended on next door and we were anticipating a positive and…read moreprofessional experience. We made an appt and when my husband showed up he was treated so horribly. My husband has decades of experience as an executive and is a super nice guy. He was treated so rudely and told irregardless of appointment they "might" get to it at the very end of the day. He was sent away after a horrible experience. Very disappointed and surprised since reviews had been positive

Old school auto repair place. Jimmy runs the show and has a great technician team. Just plan to…read moreshow up at 8am, stand in line, and then check in with Jimmy. He will take your name, phone number, vehicle issue, and keys, and give you a call when the mechanic begins working on your vehicle to provide a quote. Didn't try to upsell. Did honest work. Work was done within a few short hours. They are a very efficient and honest team. I will be back!