only Dealership I have ever went to or dealt with that gave me a contract to sign for a price and…read moresigned it as well but then turn around and ask for an additional $2,000. Stating the trade in was not as good as they first agreed too! Drove over an hour for the second time to finish this deal for them to cancel. Worst customer experience I have ever had, made me sign paperwork saying the vehicle I was buying came with no warranty "As Is" but i guess that doesn't apply to the trade in price they negotiated.

Great service & attention to detail. They repaired what another dealer missed. Reliable, responsive…read more& great service. Roger & Brandon were very helpful

My experience: they were awesome. Had a short little white guy who worked my gas cap off for me and…read morereplaced it with a new one. Looked it up on line first, called confirmed they had it - they did of course. He came out and helped me in the dark. Great value at that. Also, had gone to the new AutoZone and they were absolutely no darn help. Worthless actually at the AutoZone. Thanks Advanced Auto.

Let it be known that Eddy is the man, helped me out with a battery install and went above and beyondread more

I will never go here again I have bought at least 12 vehicles from them and never had a very b…read moreproblem. But I get a jeep from here it ended up with the death wobble . I called them and was even to the service manager he had me talk with the sells manager this is were it went bad he was from a different country and had broken English. He said it wasn't on recall all he do was have it looked at. I told him they need to stand behind what they sold but he was very rude telling me that all he would do it pissed me with all the money I had spent there. I told him I would never go back there again he stated was fine with him my advice is don't do business with them.

Car shopping? Visit Jeff Berry & he will work magic for you. Be honest & he'll get you in a…read morevehicle. Mr. Berry is honest & very attentive to your needs & affordability. Larry too is just fantastic. Chad also great . Just go see them. You won't leave mad . You'll be respected.

I picked out a portable air compressor for purchase and stood at the counter for at least 10…read moreminutes waiting for someone to ring me out. A girl was working on a ladder stocking shelves and was aware of my presence but never offered to help or even said a word. If this is an example of the kind of service I can expect here, I surely will look elsewhere for my auto parts service.

One of the guys had the worst attitude I have ever encountered in a auto parts store. He told me…read moreeverything he couldn't do and nothing he could do. NEVER AGAIN!!!

Bought expensive wiper blades they claim there is an ordinance where they can't do installation!!!…read more I checked all of Pineville ordinances and there is nothing !! All other auto parts stores in Pineville do installation.. this is a very lame excuse for not wanting to go outside and do it .. I will never shop here again or recommend to anyone.. seriously!!!!!!

It's the SUMMER TIME!!! (well almost) anyways, AutoZone has the Freon for the low-low and right now…read moreyou can get a $15 gift card after purchasing the "Avalanche" branch car refrigerant! You're welcome! The guy was super helpful (hopefully I didn't annoy him with all my questions) I mean, BIG-UPS to his boss for having a knowledgeable team right?

Ryan is the best and always makes sure my car gets taken care of when I bring it in to get…read moreserviced! The guys are always quick and efficient, super friendly staff! I highly recommend this location for your service needs. They're the best!

Purchased a used car before photos were even uploaded to the website. My salesperson, Steven, was…read moreeasygoing, responsive, and never pushy. He made the buying process smooth and never made my questions feel like an inconvenience. The issues began at pickup a few days later after the vehicle was certified and roof racks were installed. The very next day, the Bluelink app showed a maintenance notification. I contacted Steven, who quickly brought it to the service team. I was told it was likely just a test and not to worry unless a check engine light appeared. That didn't sit right, so I contacted Bluelink directly and was told this was not normal and should not be ignored. When I relayed this back to service, I was told I could bring the car in, but without a warning light nothing would show, and the notification was "in the cloud." A week later, after heavy rain, water began dripping from the interior roof near the sunroof controls and rearview mirror, soaking the center console. I reported it immediately and was initially told to wait a few days, though they got me in the next day. I had to drive 45 minutes and was given a smaller, lower-trim loaner that barely fit my car seat. When I raised concerns, a sales manager (Tim) blamed the situation on the salesperson for not escalating sooner rather than taking accountability. In a later conversation, he also contradicted himself--after previously acknowledging my need for space, he told me he never said I'd be put in a comparable vehicle and claimed I was remembering incorrectly. That interaction was frustrating and unprofessional, especially seeing a new employee blamed instead of supported. Service later said the issue was a clogged drain and returned the car, but the maintenance notification remained. I was told to "give it a few days," and also told the GM would be reaching out--something that never happened. Soon after, during more rain, I noticed water inside the windshield. I contacted Steven again and he responded immediately. This time, I was told a rental would be brought to me and my car taken in for a specialist. Initially, I was again assigned a smaller vehicle until I pushed back and spoke with management. After a frustrating experience, I escalated further and connected with the service manager, Tony, who was professional, took accountability, and corrected the situation by providing a comparable vehicle and consistent updates. The dealership ultimately found a leak requiring additional work and kept my car into the following week. When the repair was complete, the maintenance notification was finally cleared, though communication around it remained inconsistent. I was also told conflicting information about whether my car would be returned to me or if I needed to pick it up. Throughout all of this, Steven and Tony were the only consistently positive parts of the experience--both responsive, professional, and willing to help. However, I never received a call from the general manager, despite being told I would, which spoke volumes about customer care at that level. Overall, I would be cautious purchasing from Fort Mill Hyundai. The sales experience was smooth, but once issues arose, it became difficult to get clear answers or accountability. I would absolutely work with Steven again, but not at this dealership. As a family with multiple Hyundai vehicles, this experience ensures we will not be returning here for future purchases.

JO was great the experience was very clean and easy! Got a 2022 Bronco! I would recommend Fort Mill…read moreFord to anyone!

I recently returned to Fort Mill Ford for an oil change after previously deciding not to use their…read moreservice department again. Unfortunately, this visit reinforced my concerns. During the appointment, I was informed of several "critical" issues and presented with an estimated repair cost of around $950. A previous visit resulted in a similar experience with a bill of about $1,450. When I asked to see the parts that were supposedly replaced or failing, nothing was available for review. I also found it surprising to be told that certain components--such as O‑rings--were leaking at only 50,000 miles, especially since these are generally expected to last significantly longer under normal conditions. I'm sharing my experience so others can make informed decisions. Based on multiple visits with similar outcomes, I personally do not feel confident returning for future service or sales.

Regina was very helpful and knowledgeable today at this store on St. Tryon. She showed great…read moreinterest in helping me with my car battery and tried to get me a discount. I really appreciate her help and excellent customer service.

Sure, they sell car supplies in the big box stores but I had no idea which was the right polish to…read moreuse to try and restore the shine to some of the plastic body trim panels on my jalopy. I needed some knowledgeable help and knowledgeable help is one thing that they're very short on in the super stores that sell clothing and electronics too. A short line and while I was waiting, the customer in front of me asked a question about where the cabin air filter goes. So instead of trying to explain it, the counter person puts on some gloves and they went out to go show him. I think that's awesome. When it came my time, the gal (yes, a gal behind the counter!) took me over to the aisle where the polishes are and showed me which ones were good and even told me which one she uses on her car. I'm sold! Yes, they have everything else you might need for your vehicle, from oil and filters to brake pads and suchlike. Lots of stuff! As the radio commercial says, "Get your auto parts... in Advance."