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    Advance Auto Parts

    3.9 (10 reviews)
    Closed 7:30 am - 9:00 pm

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    Fuel additive for the gas tank
    Vee H.

    Although Advance Auto Parts is a much needed staple in the community the service at the Concord location on Poplar Tent Road needs a lot of improvement. There appeared to be only two people working (a male & female employee), customers were waiting on a long lines and asking each other questions in an effort to make the best selections. The thing that disturbed me the most was, it was clear that both employees heard the questions but chose to have the customer wait on a long line and once they were face to face they would say that's the right or wrong product even before the customer spoke! They could have easily responded or acknowledged the customers simple questions as they continued to work with customers. The aura in this location was not pleasant, it was somewhat dull and uninviting. If they are not carful all their customers will find their way to Auto Zone right down the block!

    Eric B.

    My car has been telling me that the battery on my key fob is running low for a while and I've been putting it off. Today I was off from work and figured I'd swing by here to get it replaced. It's only a few mins away from where I live so super convenient. I arrived around 8am and there was only one other customer in the store, after a couple mins of browsing around for a battery one of the associates greeted and asked if I needed any help. I told him I needed a new battery and he went and grabbed one for me and opened up my key fob because that thing is a pain to get open. Put the new battery in and I was good to go.. after paying for it of course. Very quick and simple transaction.

    Inside the store
    Suzanne A.

    Went in to buy spark plugs. Customer service was great. They pulled up all the options that I had and they didn't try to sell me the most expensive brand. While I already knew what I wanted I found them to be very honest. I'm glad to know as a woman I can go into an auto parts store and not be sold product I didn't need rather be treated asconsumer just like everyone else

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    5 months ago

    Needed to get a new battery replacement and Paul was very helpful and fast also was able to teach me and showed me the ropes!

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    1 year ago

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    2 years ago

    Very helpful team at the Poplar Tent location. Knowledgeable, patient when I ask questions about parts/products.

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    5 years ago

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    3 years ago

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    2 years ago

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    7 years ago

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    3 years ago

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    Ask the Community - Advance Auto Parts

    AutoZone Auto Parts - Outside

    AutoZone Auto Parts

    (8 reviews)

    I just had the worst service ever by 2 employees inside of this AutoZone that they had me screaming…read moreand cussing at the top of my lungs at them. Michael G and some retard named Sheldon !!!!!! I walked in politely and simply asked them.." If I could bring my battery in to be tested and charged ?? They then proceeded to ask me where was the battery was it in the car under the hood??? I was like excuse me ??? One said is it in the car I said yes he then ask me Under the hood ???? What ???? Excuse me sir did u not hear what I ask ??? I'm looking at the both like they crazy ??? Then Michael says yes to my blank stare that I can bring it in. So I get the battery Michael test it says it too low to test , then looks at me and I'm looking at him , they it click I can put it on the charger ....ddduuuuhhhhhhh........ He printed my ticket and told me it would take about a hour. I said ok thank you. But b4 leaving I ask the both of them did I ask the question wrong cause I couldn't understand why they would think that the battery was under the hood of the car ??? Sheldon goes on to say some blah blah blah stuff to me that didn't make any sense and then I asked him, can't u just say that u didn't hear what I ask ?? He rolled his eyes at me and I left. Not even 20 minutes later , Sheldon calls my phone and tells me that my battery was no good and I could come pick it up ??? Whaatt ??? That fast ?? I told him that I knew that they were gonna do something like that because they ain't like that I questioned them about they ignorance . So I go get the battery, talk to a handsome nice professional black guy with a salt and pepper beard and told him the situation . I was upset but he was listening to my vent patiently and understanding. Then Shelon walk from the back when he hears me talking and stands in the area we were talking mumbling under his breath to another customer about me. I question him and he starts talking smack now the both of us are going back and forth in the store, I'm clearly upset about the whole situation from jump and her Sheldin is arguing back and forth with a 55 year old woman and cussing at that. I told him nit to worry about what I was doing with the Bice guy and take care of his customer in front of him but nnnoooo he's still talking smack at me and cussing. The worst service ever. Sheldon is a trash of a man and customer service. But to the guy that took care of me and carried the battery out to my car in the rain and apologized for Sheldon and Michael Gs buffoolery . I appreciate u and they need more of u .

    Today the mercury shot up to 103 degrees, but the incredibly friendly, energetic and helpful…read moreassociate came outside of the comfortable air conditioned store, eager to help and provide fantastic customer service. The check engine light popped on in my car. Within five minutes he had given me the free diagnosis. He printed out a price and details for the part, so I could comparison shop with my mechanic. The check out process was the kind in which your purchases are itemized in the customer facing card reader. This way you know exactly what you are paying for. Maintaining a great attitude, I was rang out with a handsome, friendly smile and profoundly professional care. Yes I wrote it. It was a mercilessly hot day, but never too hot that quality, chocolate doesn't look good. Seriously, there are a few ways to save: They have a loyalty card. They have a number you can text to earn $5 off any purchase of $25 or more. They have sales and rebates. Auto Zone is clean, parking is plentiful... And service is great! In a sea of auto parts store, for every good reason they stand out.

    Autozone

    Autozone

    (2 reviews)

    My daughter and I had just purchased a large piece of furniture from nearby Gibson Mills. The size…read moreof the furniture was so large that we were unable to close our hatchback and had no bungee cord or a strap to secure the rear of the vehicle. The employees at Gibson Mills told us to go to Lowe's but we drove up on AutoZone first and I'm so glad that we did. I went in and spoke with employee Jon who made recommendations, found the right product for us and installed it for us. He was extraordinarily helpful, friendly and knowledgeable. I cannot thank him enough for his help because if it weren't for him we may not have gotten home safely and could've lost our furniture on the road. He made our trip home a lot less stressful and is an asset to not only AutoZone but his community as well. Thank you again to Jon For all of his help.

    After having a harrowing experience ordering vehicle parts online through Amazon.com and them not…read morefitting the vehicle, I ended up at AutoZone to see if they could assist me. Manager Jenn was extraordinary helpful, amazingly knowledgeable, and a delight to talk to. They found the necessary ball joints that I needed, at a price that I was not expecting. IF I had a checked them first, I would not have ever wasted my money with the internet purchase. Lesson learned here, check locally and specially with an AutoZone for parts before jumping to the seemingly good deal on the internet for auto parts because you know what they say "if the deal looks too good, if usually is." Again kudos to Jenn and her staff for providing great service and just the parts I needed to get on the road.

    7-Eleven - Checking in for some 7-Eleven gas

    7-Eleven

    (7 reviews)

    $$

    A new 7-11 off George Lyles Blvd. Convenient based on the direction you are traveling. The…read moreemployees are all friendly and helpful. I don't always go in but when I do they are great. Even when I just get gas and they are outside they say hello. That goes a long way. I am a part of 7-11 program where I enter my phone number prior to getting gas. Based on my purchases I will get a $ off my gas per gallon. While it may only be about .11-.15 cents, everything helps!

    When I was younger the ad campaign slogan was "thank heaven for 7-11," and they have pretty much…read morestayed true to their brand since then. Twenty four hour coffee (before that was a thing), convenience snacks and lottery scratch-off. They don't offer the hot pizza and fresh ice cream like QT, but this is the chain that always had "Slushy" and "Big Gulps" at 2:00 in the morning during a road trip. So for nostalgia sake.... That says something. Now, they also have a decent rewards program. An attractive looking bakery case and this new store is clean and bright. My issue is that you [must] download the app in order to partake of it, and with every store demanding an app, space on my phone is too precious. So I know I am not racking up any rewards when I shop there. It makes me choose a different store due to FOMO. Also worth mentioning is that they have selected a miserable grim-faced manager who is usually lurking around underfoot, scowling and sullen. She has dark, shiny hair, medium height and seems unpleasant. Seeing her let's you know that you're most certainly not welcomed there. So for the baked goods, Big Gulp and the Nostalgia. "Thank heaven for 7-11...". Four stars.

    Advance Auto Parts - autopartssupplies - Updated May 2026

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