I just had the worst service ever by 2 employees inside of this AutoZone that they had me screaming…read moreand cussing at the top of my lungs at them. Michael G and some retard named Sheldon !!!!!! I walked in politely and simply asked them.." If I could bring my battery in to be tested and charged ?? They then proceeded to ask me where was the battery was it in the car under the hood??? I was like excuse me ??? One said is it in the car I said yes he then ask me Under the hood ???? What ???? Excuse me sir did u not hear what I ask ??? I'm looking at the both like they crazy ??? Then Michael says yes to my blank stare that I can bring it in. So I get the battery Michael test it says it too low to test , then looks at me and I'm looking at him , they it click I can put it on the charger ....ddduuuuhhhhhhh........ He printed my ticket and told me it would take about a hour. I said ok thank you. But b4 leaving I ask the both of them did I ask the question wrong cause I couldn't understand why they would think that the battery was under the hood of the car ??? Sheldon goes on to say some blah blah blah stuff to me that didn't make any sense and then I asked him, can't u just say that u didn't hear what I ask ?? He rolled his eyes at me and I left. Not even 20 minutes later , Sheldon calls my phone and tells me that my battery was no good and I could come pick it up ??? Whaatt ??? That fast ?? I told him that I knew that they were gonna do something like that because they ain't like that I questioned them about they ignorance . So I go get the battery, talk to a handsome nice professional black guy with a salt and pepper beard and told him the situation . I was upset but he was listening to my vent patiently and understanding. Then Shelon walk from the back when he hears me talking and stands in the area we were talking mumbling under his breath to another customer about me. I question him and he starts talking smack now the both of us are going back and forth in the store, I'm clearly upset about the whole situation from jump and her Sheldin is arguing back and forth with a 55 year old woman and cussing at that. I told him nit to worry about what I was doing with the Bice guy and take care of his customer in front of him but nnnoooo he's still talking smack at me and cussing. The worst service ever. Sheldon is a trash of a man and customer service. But to the guy that took care of me and carried the battery out to my car in the rain and apologized for Sheldon and Michael Gs buffoolery . I appreciate u and they need more of u .

Today the mercury shot up to 103 degrees, but the incredibly friendly, energetic and helpful…read moreassociate came outside of the comfortable air conditioned store, eager to help and provide fantastic customer service. The check engine light popped on in my car. Within five minutes he had given me the free diagnosis. He printed out a price and details for the part, so I could comparison shop with my mechanic. The check out process was the kind in which your purchases are itemized in the customer facing card reader. This way you know exactly what you are paying for. Maintaining a great attitude, I was rang out with a handsome, friendly smile and profoundly professional care. Yes I wrote it. It was a mercilessly hot day, but never too hot that quality, chocolate doesn't look good. Seriously, there are a few ways to save: They have a loyalty card. They have a number you can text to earn $5 off any purchase of $25 or more. They have sales and rebates. Auto Zone is clean, parking is plentiful... And service is great! In a sea of auto parts store, for every good reason they stand out.

Finks unlimited collision did a great job on my car. I highly recommend them. I would definitely…read morerecommend this place.

From the owner: Finks Unlimited is a family owned and operated business here in Concord, NC. We can help with all…read moreof your collision repair and paint needs. We specialize in quality repairs in a timely manner, when dealing with your personal or commercial fleet of vehicles. It is important to us to give hands on care while navigating you through the insurance claim process or to prepare a fair estimate when paying out of pocket. When the unexpected happens, lean on Finks Unlimited. We are here to serve you!

Very expensive and I was in line for paint and the guy at the counter skipped me and asked another…read moregentlemen if he needed help that was clearly there after me. Go some place else.

Super friendly and professional, this man knows his stuff. Any proud auto owner should browse the…read morevarious product line, it's the best quality at a fair price.

10 Minute Oil Change my a$$. I waited for 30 as the 2nd person in line without a Hello or we'll be…read moreright with you or sorry this taking so long. They knew I was there because they kept looking at me making the whole thing even worse. I left and went over to Strickland Brothers 2 mins away who was cheeper and kinder.

I believe this is the nicest group of mechanics I have ever run in to. They helped me with my car…read moreso I could feel safe driving it. I had a engine light and a tire pressure lights for 3 of 4 tires. They were honest with the diagnostic and I ly fixed what needed to be done. Throughout my time waiting they were all professional, courteous, and extremely accommodating. I appreciate when they take the time to explain what they see. I was not over charged for the services. They actually told me up front what the initial would be. Thank you! This service location does oil changes while you wait in your car! They have a full service repair shop as well. Chuck is installing a new engine into a car! They really do it all. You really should check them out. I will continue to go to Express Change and Tire Engineers for many years to come. Thank you all for taking care of my car.

After having a harrowing experience ordering vehicle parts online through Amazon.com and them not…read morefitting the vehicle, I ended up at AutoZone to see if they could assist me. Manager Jenn was extraordinary helpful, amazingly knowledgeable, and a delight to talk to. They found the necessary ball joints that I needed, at a price that I was not expecting. IF I had a checked them first, I would not have ever wasted my money with the internet purchase. Lesson learned here, check locally and specially with an AutoZone for parts before jumping to the seemingly good deal on the internet for auto parts because you know what they say "if the deal looks too good, if usually is." Again kudos to Jenn and her staff for providing great service and just the parts I needed to get on the road.

My daughter and I had just purchased a large piece of furniture from nearby Gibson Mills. The size…read moreof the furniture was so large that we were unable to close our hatchback and had no bungee cord or a strap to secure the rear of the vehicle. The employees at Gibson Mills told us to go to Lowe's but we drove up on AutoZone first and I'm so glad that we did. I went in and spoke with employee Jon who made recommendations, found the right product for us and installed it for us. He was extraordinarily helpful, friendly and knowledgeable. I cannot thank him enough for his help because if it weren't for him we may not have gotten home safely and could've lost our furniture on the road. He made our trip home a lot less stressful and is an asset to not only AutoZone but his community as well. Thank you again to Jon For all of his help.

I purchased a car battery in California November 14th of 2022 and it malfunctioned today, November…read more1st of 2023. I did not keep my receipt, and I moved to North Carolina. Luckily, John at the Kannapolis store was able to find the transaction and honored the warranty on it--refunding full price! John, thank you for the awesome customer service!

This is usually where I come for my auto supplies. It is worth it to pay $1 more or so not to have…read moreto walk into Wal-Mart and deal with all that mess. Good prices and selection.

Always great service and helpful employees at this location. Have started coming here regularly…read morefor my auto parts.

Not a single thank you or anything I should have went somewhere else to purchase my car cleaning…read moresupplies it would have been cheaper and maybe some decent customer service.

I am strictly an Interstate Battery person. I've used them in all the vehicles I've owned and do…read morenot use any other brand. You will pay a little more. But there is no substitute for your car starting up at all times. They also have a good nationwide warranty that I utilized out of state once. I've come to this location about 2 - 3 times. Didn't know they existed, as I was driving all the way down to Woodland. Good service. Got a little pushback when I attempted to use my 10% off Yelp check-in. But after a phone call, it was cleared up, which allows for a positive review. Certainly plan to return as the need arises.

Battery discharge light came on BMW. Bought a battery from this store , didn't have it installed…read moredue to store not having proper equipment.Took battery home, had Hendrick BMW install and test, problem was a module, not the battery. Tried to return battery a few days later. Store does not allow returns. Next battery I buy will be at Walmart, Auto zone or Advance. There cheaper and they allow returns.

Finally took the time to get my car washed. They were super busy but the boys were really…read morehustling. I got the whole works offer so I left with a very clean car both inside and out. I waited about 25 minutes but it's because it was really busy. When your car is ready one of the employees comes in and calls for you. They walk you to your car and asks you to check and be sure you are happy with the job. They are super nice. I will be back.

I love this car wash . It's like getting a detail service but you only pay about $30.read more

A new 7-11 off George Lyles Blvd. Convenient based on the direction you are traveling. The…read moreemployees are all friendly and helpful. I don't always go in but when I do they are great. Even when I just get gas and they are outside they say hello. That goes a long way. I am a part of 7-11 program where I enter my phone number prior to getting gas. Based on my purchases I will get a $ off my gas per gallon. While it may only be about .11-.15 cents, everything helps!

When I was younger the ad campaign slogan was "thank heaven for 7-11," and they have pretty much…read morestayed true to their brand since then. Twenty four hour coffee (before that was a thing), convenience snacks and lottery scratch-off. They don't offer the hot pizza and fresh ice cream like QT, but this is the chain that always had "Slushy" and "Big Gulps" at 2:00 in the morning during a road trip. So for nostalgia sake.... That says something. Now, they also have a decent rewards program. An attractive looking bakery case and this new store is clean and bright. My issue is that you [must] download the app in order to partake of it, and with every store demanding an app, space on my phone is too precious. So I know I am not racking up any rewards when I shop there. It makes me choose a different store due to FOMO. Also worth mentioning is that they have selected a miserable grim-faced manager who is usually lurking around underfoot, scowling and sullen. She has dark, shiny hair, medium height and seems unpleasant. Seeing her let's you know that you're most certainly not welcomed there. So for the baked goods, Big Gulp and the Nostalgia. "Thank heaven for 7-11...". Four stars.