Several friends highly recommended Luu Auto Repair, and after my own experiences, I understand why…read more He is straightforward, considerate, and honest about what truly needs to be done. On a previous visit, I asked whether my tires needed to be replaced, and he told me they did not. This time, I brought my car in because the A/C was not cooling properly. He recharged the system, added leak detection dye, and explained that I could return for a free leak check if the cooling weakened again. Although his schedule only allowed time for the A/C service that day, he still made an effort to address my additional questions. He also checked whether I was due for an oil change and told me it was not needed yet. In my experience, he never recommends unnecessary repairs or services. His honesty, practical approach, and efficient service have earned my trust. Highly recommended!

I went to Luu's Auto repair for a routine oil change and vehicle inspection and they did a thorough…read morejob and charged me less than what the dealer would have charged had I taken the vehicle like I have been to them. A few weeks after that during the rain, I ran over something and a screw from the back tire well came loose and I took it to Luu's again. The owner just screws it back on in two minutes and didn't charge me anything and told me don't worry about it. If that's not a five star experience I don't know what is.

There are mechanics... and then there are the tired saints standing at the edge of civilization…read moreholding together the fragile emotional ecosystem known as "people who need their car to start tomorrow." Buddha's Garage is the second one. Dave has the energy of a man who has looked directly into the screaming mechanical abyss of humanity and simply sighed, grabbed a wrench, and fixed it anyway. I swear half the vehicles in that shop arrive after being spiritually wounded somewhere else. Other mechanics will look at your engine like medieval doctors diagnosing ghosts. Dave looks at it once, tilts his head slightly like a jazz musician hearing a wrong note, and suddenly knows your alternator was installed backwards by somebody named Tyler in 2019. And here's the wild part: he's honest. Like deeply, suspiciously honest. The kind of honest that makes you uncomfortable because you forgot businesses could still operate without trying to sell you seventeen imaginary emergencies. Dave will straight up tell you cheaper alternatives, better options, things you can wait on, things you DON'T need. I almost wanted to ask him if he understood capitalism. The customer service feels less like a business and more like your truck wandered into a monastery where everyone took vows of kindness and diagnostic accuracy. Meanwhile other shops are out here playing roulette with socket sets: "Hmmm yes, perhaps your issue is... all of the parts." Then Buddha's Garage fixes it in an afternoon and somehow charges you like they still believe in human dignity. Also -- Dave knows an absolutely terrifying amount about vehicles. Not "guy who watches YouTube tutorials" knowledge. I mean ancient-library-hidden-under-the-desert knowledge. The kind where you start explaining the noise your car makes and he already knows the answer before you finish making the sound effect. At this point I'd trust Buddha's Garage with anything mechanical. My car. My lawn mower. A damaged submarine. If NASA called and said a shuttle was making a weird clicking noise, I'd probably hand them Dave's number. I'm going there no matter what. If I move across the state, I'll crawl back on flaming rims like a pilgrim returning to holy ground.

Dave was the best price in town for my 2017 Volvo to get an oil change and potentially get an air…read morecabin filter replaced. A warm and friendly greeting was my first impression by the office manager. Amazing service from start to finish. Thorough communication from the technician and owner about the processes and service rendered. Transparency on all prices quoted over the phone and during checkout. Location was easy to find and close to convenient stores or a coffee shop for waiting nearby. Honest, professional, competitively priced, I have no complaints. It's a locally owned family owned and run business that seems to always give to the community through other charitable endeavors. I feel pretty lucky to have found an ethical place to get my car repaired. They really are a breath of fresh air for the automotive repair industry.

They don't know what they doing!!!! charged me $1000 to fix the issue and a week later my car back…read morewith same issue. Don't trust them

Brought my car in for an exhaust leak and had it done the same day. Turned out to be a cheap…read moreaftermarket catalytic converter but Rick welded it back together for me! This is something most mechanics wouldn't do and they would have probably charged me for a new one. Rick probably saved me $1000 easy. Extremely friendly and knowledgeable and I will 100% be bringing my car back to him if I need to!

This is the BEST mechanic I've been to since owning my car (2013 Audi A7). First, they're rated by…read morethe Better Business Bureau. Second, they do quality work that won't leave you broke like the dealership will. German Auto Center knows German cars. They fixed mine with over 150K+ miles after a hard break where I thought car was done for. Don't you hate that feeling where you can't trust your car anymore. Not after getting it serviced and fixed with these guys. Their pricing is extremely reasonable compared to Audi North or South dealerships. I will continue to get my vehicle serviced here as long as they keep it running and it looks like that'll be for quite a while. Thanks guys.

Easy to make appointments, and rather than waiting they provide timely, free rides to your…read morework/home. Use quality oil and provides multi-check inspection of vehicle. Employees are friendly.

They have pretty much everything you need. I take my tools as a, just in case moment but that's…read morejust how I am. From impact drills to, socket sets and even rubber mallets , it's all there and available. I've been impressed both times that I've gone to work on my jeeps. For me it's the perfect place to do my own Lift installs that included replacing springs and shocks.

Great place if you need a trustful mechanic. Omar did a great job with my Kia and on time. I…read morecouldn't be more grateful. The value of the work was impressive and the price was reasonable. Highly recommended

I don't trust many places with my car so I came here by referral. Eric checked me in and he was…read moreawesome and let me know everything would be ready for an oil change and general maintenance in short time. They had to order a few parts so there was a little wait but they took my across the street to pickup some food for lunch which I was so grateful for. When I got back, Thu the owner talked to me a little bit and let me know my car was good. They gave me amazing prices for what I needed done and I didn't feel ripped off at all. I would definitely come back here for regular maintenance!

There's no other way to say that the 5 Star auto Team is hands down the best in Austin. Truly to…read moresay finding a honest mechanic that does a great job is rare. This team knows that my car is my office so when my air compressor went out it was a huge issue for me. They not only did it the same day for me but his auto shop waiting room is set up for pp that work remote so it was perfect waiting there. My air is cold and working great. Very Greatful and appreciate for everything they have done for in the last 8yrs.

Long story short, Be aware of how they calculate your "estimate"...it's not for the actual time of…read morework put into your car...its based on arbitrary time calculated by a software program. They are honest...but they are honest about how they are going to overcharge you for work. In this economy, it isn't right. I recently brought my 2019 Buick Encore here for an electrical issue with the cooling fan and relay. The owner was polite and responsive, which I appreciated. The hourly rate of $110 is fair and standard, but what I can't overlook is how the shop calculates time and parts costs. The estimate showed over 2.5 hours of labor for a job that takes about 30-60 minutes to complete. When I asked for clarification, the owner said their pricing comes from a software called PRODEMAND, which sets "national standard" labor times. That may sound official, but it doesn't reflect how long the work actually takes. It's a flat-rate billing system that inflates labor on simpler jobs. In other words, you're paying based on software, not the real effort or time spent on your car. The parts markup was also steep. I was told that I needed a new relay sensor and that the cooling fan ***RESISTOR*** was the problem in my quote notes. But I kept reading and on the list below the notes he quoted me the cost for both a relay sensor fuse (way over the market price) as well as a FULL COOLING FAN/ ASSEMBLY ***way*** over the market price. Not simply a resistor. What? Let me rephrase: A relay sensor/fuse that costs $15-$20 at retail price was quoted to me at $42.82 by this shop, and when I asked for transparency on the "local cost," I never got a clear answer. Likewise, I was told the sole cooling fan resistor part couldn't be replaced separately and that I would have to buy a ***full brand new fan unit*** even though RESISTOR replacements (only) for this model clearly exist. When I asked why? That's a shop policy, he says. I even TRIED TO NEGOTIATE a lower price by offering to BUY THE PARTS MYSELF, but he was unwilling. Here was his response to my questions: "To answer your question, 1. Any part you search online will always be cheaper than the local cost. The price you are quoted is the local cost plus shop mark up. 2. The resistor has failed, and the resistor is connected to the fan motor. We will not be able to use your parts. -Every shop works differently, in regards to replacing parts. For us to do this job we would replace the full fan assembly. We cannot replace the resistor independently. 3. We charge $110 per hour and the calculated rate is based on PRODEMAND which is a national software estimating guide. 4. Replacing only the relay will not fix the problem. You have two separate issues. Thanks," I'm not saying they're dishonest; I believe they follow their own internal system. But customers should know how those estimates are built, especially when money is tight and car repairs are essential for work and daily life. I would search for a different mechanic if I were you. However, If you go here, ask for the PRODEMAND labor hours up front, ask for the part's pre-markup price up front, and confirm whether a part is truly unserviceable or just replaced by policy. The transparency matters...because without asking, you'll pay more than the repair actually costs. I don't like it one bit. You shouldn't either. Good luck.

I've been going to Luu Auto for a few years now, and the 5 star reviews are well deserved. I…read morerecommend this shop to my family and friends whenever they need a mechanic. They're very direct and honest about what's wrong with your vehicle, and the owner personally answers the phone when you call. Finding a mechanic in Austin who is this honest and reasonably priced is very rare. I can't tell you how many overpriced quotes and straight up scams I dealt with at other auto shops before finding Luu Auto. Highly recommend!

They literally came out the same day, even showed earlier and finished much faster than I could…read morehave imagined. Want to avoid a claim and save yourself money in the long run? This is is. Their pricing is super fair, and they do wonderful with body damage. They explain everything properly and they are super cool about checking everything on the vehicle, giving you an upfront expectation, and show you everything they're going to do. And they're super honest. They're not a body shop but they can come to you and do body shop quality work. Loved this service. Not only was the price barely above my deductible, but I save money in the long room.

do not waste your money on this company. not only did they send a independent contractor who…read moreshowed up late during the evening he did not want to do anything more than change the oil on my truck. i paid 401.00 to be completely ripped off. do yourself a favor, do not use instant car fix. i am so disappointed that i actually believed that they could perform a service call for my tundra.

My car's anti-sway bar links were rattling, my rear shocks were giving me issues, AND my ac belt…read morehad been squealing since the cold weather started. Mina's Auto Care helped determine what all of my car's problems stemmed from, fixed all of the car issues I came to them with, and more! They were polite and upfront about the issues, cost, and time. They answered any / all questions I had and their prices were very reasonable / agreeable! I know for certain that I will come back to them when my car starts acting up so I highly recommend you try them out, you won't be disappointed!

Great customer service! I have had so many car problems recently and anything and everything I need…read morethey help me with and always in such a timely manner! My car is usually done with the fix in less than an hour! Jay is one of the owners and always takes care of me. I highly recommend this auto shop with any kind of repair you need and it's always fairly priced!