Go beyond other shops to affordably repair auto problems. Would recommend, especially for foreign models of cars. Knowledgeable and friendly...good local shop. read more

So.........brought my old school daily driver BMW e46 touring in to get the A/C looked at..........was recommended by my BMW shop to come here.........called early morning..........Donna.........right away had me come in and mentioned they could take a look right away............so professional + easy to deal with........they fixed all issues + A/C is working efficiently perfect! Picked up late afternoon.........both Ed + Donna + staff are great! A true Gem! read more

This is a tough review for me to write. I hate to do damage to small businesses, but sometimes people just need to be warned away. I helped a friend out by paying for their friends at Arnold Automotive to figure out what was wrong with her car, and the owners strung us along for weeks, supposedly waiting for parts. And they ran up over $2600 in repairs, plus the $200 spent towing the car to their business twice. In the end, the car broke down again, so I took it to a different mechanic, who very quickly identified a crack in one of the valves in the engine, rendering the car's engine unsalvageable. So, in addition to $2600 in repairs that will go to waste, we have to salvage the car, and try to find a new car. Had the owner done a decent job to begin with, we could've used that money toward a new car. This level of incompetence at this repair shop just cannot be overlooked. They don't answer their phone during business hours. They take two- and three-hour lunches. So obviously they don't take their business seriously. Add to that, they strung us along for weeks saying they had looked at the car. Dropping by after hours, we noticed that the driver's seat had not been adjusted at all, indicating that the much taller mechanics there had not even attempted to start the car. It should be noted that they did this to a friend. A friend! What will they do to you, a stranger? I would suggest avoiding Arnold Automotive for your car needs. read more

I have brought my 1996 Dodge Ram to Arnolds shop and other family members have brought there cars to Arnold's auto one I brought it in it was ready the next day other times I have brought it in I had to wait a while but the kept me informed on what was going on they had to find electrical part that understood needed to be programmed. Well, they wanted to get the best price so it took a while, which was OK by me saving money. It's OK with me. Don't know the young ladies name. I guess Miss Arnold we will call her always so nice and the employees are always nice as well. it's like walking into your families auto shop highly recommend Arnolds Automotive for repairs. They get the job done right every time. read more

Excellent people that do honest and quality work. The pricing is also excellent for the quality of touch you get from Ed and his team.

I did a pre-purchase inspection on my 2008 Chevy Tahoe before buying it last week. The technician informed me that it's a clean vehicle with very minor issues. After buying the car, I stopped by another mechanic to inspect a noise in the rear brakes. It turned out that the axle assembly need to be replaced. Because of this bad pre-purchase inspection, I ended up spending additional $2000 to fix the axle. read more

A "people first" kind of business. Avid mechanics and friendly service is what one would expect from any auto repair shop. What sets Arnold Automotive apart is their trustworthiness, which can only be earned. In the past two years I have taken my 2008 Mazda CX9 for an oil leak, for engine stalling (I think they had to replace 2 engine coils), and to replace the wheel bearings assembly. Each repair was reasonably priced. Take a chance on a family owned and operated business. You will not be disappointed. read more

I just want to say what a wonderful experience I've had with Arnold Automotive, They've always have my car ready sooner then expected at very reasonable prices with no surprises and their customer service is second to none explaining everything in terms that even I as a female understands. never been a time it's been more then quoted from the beginning, but I trust them if ever came a time my car needs more then expected at the time of my first quote to make to an expert decision to take care of my car they indeed have earned my trust. I've been there several times never been disappointed, I will never go else where. I highly recommend Arnold Automotive to be fair and honest and have you and your vehicle's best interest at heart! read more

This place is absolutely awesome. Another shop I had scheduled an appointment with in town literally bailed on me and cancelled at the last minute when I brought my Tundra in for a tow mirror install after I took a day off from work. Arnold Automotive took me in last minute and got the job done with that very same hour. Charged me a fair price and very friendly staff. I will definitely bring my vehicles here in the future. read more

Absolutely wonderful experience. Hands down will be going back again. Donna and everyone there was very helpful and informative. They were able to get a part in within 20 min and have it put in in 10. Wonderful place, definitely recommend. read more

I've been bringing my car here for years! Donna, Ed and the other employees are very knowledgeable, efficient, and honest. I live in Houston and bring my car to them anytime it needs servicing. read more

Best auto shop I've ever been too. They are so kind and do very good work for a very affordable price. Donna is such a kind human and really prioritizes costumer service and makes you feel like you are leaving your car in good hands. Every fix I've had on my car has been very good and reliable and I haven't had any problems. I recommend this auto shop to anyone! read more

Ed and Donna Arnold have been working on my car for years. I have a 2007 Audi, so, ya know, it's always needing something done to it. Right now it's running like an Audi is supposed to and I love driving it. But back to Arnold, they have been so good me over the years I won't go anywhere else. read more

First, my apologies to Arnold Automotive for never having left a yelp review in the past. My office used to be in the same business center as Arnold and that's how I originally met Ed and Donna, the owners. Over the past six years they have done literally dozens of repair and maintenance projects on my vehicles and at least an equal number for people that I have recommended. In all cases the work was done with a level of professionalism I've never experienced and at pricing that was always more than fair. Whether it was my SUVs, vans or our RV we have always been thrilled with the personal service and the ultimate outcome. For this reason I have had occasion when my staff members had problems with their personal vehicles I would either recommend Arnold Automotive or in some cases help the staff member by either loaning them the money to have their auto repaired or in very rare cases actually paying for the repair. I mention this because it is come to my attention that one such employee, Sophia Downing, needed repairs done to her vehicle and I recommended Arnold and offered to help pay for the repairs. Sophia left my employee and the work was never done. These things happen in business so it was no big deal. It seems however that Sophia has opted to give a negative review to Arnold Automotive, who I will mention again never did any work on her vehicle, in my opinion, simply to spite me by trying to damage the reputation of the company that I believe in. It's a shame that someone would take this tact however I hope you will take this into consideration when you read her review on yelp. I would highly recommend Arnold Automotive for any automotive need and feel confident referring my friends and family to them on a regular basis. read more

What a nice surprise! Excellent and quick customer service and helpful, professional people who quickly took care of my BMW 128 issue for me. Ed took care of my questions and gave me information that will help me better maintain my car while Chelsey in the office was super to work with as well. I'm new to town but plan to use them for my BMW needs. Thanks all. read more

I have an older vehicle, 1983 Camaro, and it's hard to find a good place to get work done on it these days. Arnold knows what they're doing, going above and beyond to work with me, and always at a reasonable rate. read more

You couldn't ask for better people to do business with. It's been a while since I've needed a major repair but when I know someone who does the first place I recommend is Arnold Automotive. They were always good to me and helped me out even when I was in a tight spot and a much needed car repair wasn't exactly in the budget. Humble, caring and attentive. Exactly what you would expect and look for in a local home grown business. Ed, Donna, and Jamie are great people to work with. read more

The Arnolds provide the BEST auto repair I've ever experienced! No surprises & no hassles. They genuinely care about getting it right! (Look for little, elevated sign-- tricky at first to find entrance-- BUT WORTH IT!) read more

My husband and I feel so blessed for the first time in our lives to find an amazing, trustworthy, knowledgable, and fair mechanic to work on our cars. Quality parts, great suggestions without pressure, and explaining things in a way you can understand. Ed and Donna are kind and always have your back. I highly recommend you trust them with your vehicle needs; you won't be disappointed. read more

We have taken ours boys older cars here. They have done a great job on both cars. Great service! Very honest, and fair prices. Would recommend them to any friend. read more

Today, I was getting my inspection done at Inspection Express on Palm Valley (they were very fast, kind, and helpful). My headlight was out, so a gentleman at Inspection Express referred me to Arnold's Automotive down the road. I picked up a headlight from Auto Zone and called Arnold's Automotive. The woman working the office and phone answered and was very understanding and kind when I explained the situation. I showed up to the shop shortly after calling and was immediately greeted and assisted. Again, the woman working the office who I had originally spoken with was very friendly and helpful. She went to the garage and brought up a gentleman right away who so that he could take a look at my headlight. This gentleman was very understanding and friendly as well. I should explain that replacing my headlight is not simple. It requires lots of removing of parts, etc. So he wasn't sure he'd be able to get it done very quickly. A second gentleman came over who thought he would be able to get the headlight in, so they explained that they would give it a shot and took my car while I waited inside with the AC. After a very short wait, they returned to let me know that they had been successful in installing the new headlight. They insisted on not charging me but of course, I felt that they should be compensated for their effort and customer service, so I tipped them. I have not received such great customer service, understanding, and kindness in some time, so this was a breath of fresh air and each of these employees really made my day. Even after explaining the ordeal to my mom (a 10 min inspection on my lunch break becoming an hour and a half inspection and light replacement), she commented on the fact that I still sounded like I was in a good mood. And I was, thanks to good people. If I ever need work done on my car, I will return to Arnold's and I would and will refer anyone to them. Not only did they do their job, but they went above and beyond by providing amazing customer service, which I think is incredibly important and rare. read more

I brought my Land Rover in to be serviced by Ed and his team. Work was done promptly and at the price quoted. Could not be happier and I highly recommend! read more

We have been going to Arnold Automotive for at least 9 years with all five of our cars, and have been more than happy with the quality of work that was done, and more importantly his honesty, I would and do recommend them highly... read more

We've been using Arnold Automotive on our 3 cars for several years now and have to say its one of the best experiences I've ever had with a mechanic. From our first interaction with Donna to final billing, they make you feel like family and not just a customer. Anyone who says otherwise needs to take a real hard look into a mirror, because that just may be the issue. Highly recommended! A+++ read more