​I cannot say enough good things about Ryan and the team at Hailo Flooring. From start to finish,…read morethey were the definition of true professionals. ​We initially hired them for a smaller project--installing flooring in a new workout room. We were so impressed with their competitive pricing, friendliness, and the high quality of the installation that we didn't hesitate to bring them back for a much larger project. They recently completed a whole-home recarpeting, baseboard replacement, and a full bathroom tile job for us. ​A few things that really stood out: - ​Responsiveness: Ryan was always quick to communicate and followed through on every detail. -​ Punctuality: The team was consistently on time, which made a huge difference in keeping our home projects on schedule. - ​Expertise: We chose Mohawk's SmartStrand Silk carpeting, and the finished result is absolutely stunning. The craftsmanship on the baseboards and tile work is equally impressive. ​It is rare to find a team that balances technical skill with such great customer support. If you are looking for honest, hard-working professionals who deliver on their promises, I highly recommend Hailo Flooring!

Thank you Ryan for following through for the last three months. After nearly four years, my floors…read morestarted cupping through our my house. According to the inspector- it's the moisture in the house (supposedly due to cement slab). Ryan is trying to appeal the fact that manufacturing company has denied my claim. Service requested: replacement of damaged floors throughout house after only 3.5 years after purchasing and install of floors through Hailo Flooring. Quality: quality of the floors is literally trash. Floor is cupping throughout entire house. Value: it is tough to put value on damaged floors... STAY TUNED AS THIS CONTINUES....

Found this company through Yelp projects and I am so glad I did! Lisa and Frank were wonderful to…read morework with. Their prices were fair, their communication was fantastic and my floors are now beautiful! I cannot recommend and thank Diamond Flooring enough now that the ugly builder-grade carpet is out of my house. Thank you!

The staff has great communication skills and are in the top for getting my project so far .read more

First impression meeting with Rafi was good. Unfortunately it just went downhill from there. The…read morefirst team who did our floor and stairs seemed to be professional as well. We did feel 12 bags of self leveling concrete was excessive when it looked like it was only used on a few corners of the room in a job less than 900 sq feet. Unfortunately one of the stair nosing broke within a couple weeks of install. Rafi was responsive in redoing the stairs stating it was a manufacturing defect and that the new version is stronger. Unfortunately the second team quality of work was very poor. They left holes in our walls that were patched poorly with plaster. Worst of all the stairs were apparently nailed to the subfloor and after a few weeks they started to rise leaving little holes and nails protruding from the floor. A few of the stair noses are loose as well. At this point, Rafi became unresponsive to have the flooring fixed. We ended up getting some of our money back through our credit card after months went by but the majority of the payment was by check. Basically we will need to replace the stairs again on our own dime. Buyer beware! Lifetime warranty doesn't mean anything if the installer ghosts you.

I am so happy to have found My Flooring Guy! Rafi responded…read moreto our inquiry very promptly, we scheduled an in-home quote that same week and he was able to provided a quote on the spot. (With the quote coming in $1k cheaper than the competitors). We were did not have a color in mind when we re-did our floors so his team was able to provide a number of options/materials that would fit into the quote that he provided. Once the material/color was chosen, the work was scheduled for the week after. On the day of the installation, Raymond showed up on time and finished the job in just one day. He worked non-stop, was very efficient and very clean. I highly recommend My Flooring guy to anyone looking for quick, high quality work. There were no hidden costs and Rafi was upfront about everything that was charged!

Larissa and Jose recently helped us in the aftermath of a slab leak in our home. They were…read moreprofessional, supportive, informative without being pushy in the least. They helped us pick out great quality flooring at their display center. We were even able to take samples home to try out under different lighting/times of day. That really helped us make a decision we were comfortable with and excited about. Communication, timelines, information were all on point. When we hit an unexpected issue in the discovery of additional water damage in our home, they were able to think on their feet and help make the necessary changes to the plan. They were busy but always managed to find the time to accommodate our changing situation. The cherry on top was when Jose found an amazing flooring solution to an unexpected issue that we were struggling with in our kitchen. We were faced with the possibility of losing electrical connection for our kitchen island because of a botched job done by the previous contractor but Jose was able to take care of it and still safely install flooring. Lastly, the team cleaned up perfectly after they left. From start to finish, everything went smoothly. The work itself is great quality. Our family is enjoying our new floors - I still can't believe this is my home! We will be returning for future flooring needs and would absolutely recommend them any day. Thank you Jose and Larissa!

What can I say.. I'm very satisfied with the flooring that was installed a few days ago... the…read moreowner Accommodated my schedule & I'm very pleased with the entire process. The workers were very nice & cleaned up at the end of the day.

Robbie paid attention to detail and took the time to suggest flooring that wood compliment what was…read morealready in my home. Robbie was professional, efficient, and friendly. The price was right for an all around great experience.

Robbie is the most sincere helpful person we have dealt with in this industry! He provides the most…read moreinformation to help you make an informed decision about which materials are right for your needs and budget. Couldn't have asked for better experience ordering our hardwood and carpet! Than

Has the worst customer service! The man who loads is lazy with an attitude cuz me out because I…read moretold him to do his job in front of office people they didn't react at alll

Went on grand opening, very good deal and decent materials, lots of inventory…read more Will recommend !

Good quality epoxy. More expensive than others I would say but you pay for the quality.read more

So the process from the beginning was a quick quote based off of the square footage that I…read moreprovided. It is a 2 card garage and i measured approximately 400 square feet. Once an installation date was scheduled they made the preparation process easy since they gave me details about what should be doing. On the schedule date 2 workers came, they measured the garage and quoted me baded on their measurements. The workers eyeing were early a d took them less than 4 hours to complete. Once the workers finished they provided instructions for the curing process. These instructions were also emailed and text. It's about 2 week since I hired now and I love how it came out. It's a big change and now I can set my garage how I want it. Definitely recommend this company!!