Thank you Ryan for following through for the last three months. After nearly four years, my floors…read morestarted cupping through our my house. According to the inspector- it's the moisture in the house (supposedly due to cement slab). Ryan is trying to appeal the fact that manufacturing company has denied my claim. Service requested: replacement of damaged floors throughout house after only 3.5 years after purchasing and install of floors through Hailo Flooring. Quality: quality of the floors is literally trash. Floor is cupping throughout entire house. Value: it is tough to put value on damaged floors... STAY TUNED AS THIS CONTINUES....

​I cannot say enough good things about Ryan and the team at Hailo Flooring. From start to finish,…read morethey were the definition of true professionals. ​We initially hired them for a smaller project--installing flooring in a new workout room. We were so impressed with their competitive pricing, friendliness, and the high quality of the installation that we didn't hesitate to bring them back for a much larger project. They recently completed a whole-home recarpeting, baseboard replacement, and a full bathroom tile job for us. ​A few things that really stood out: - ​Responsiveness: Ryan was always quick to communicate and followed through on every detail. -​ Punctuality: The team was consistently on time, which made a huge difference in keeping our home projects on schedule. - ​Expertise: We chose Mohawk's SmartStrand Silk carpeting, and the finished result is absolutely stunning. The craftsmanship on the baseboards and tile work is equally impressive. ​It is rare to find a team that balances technical skill with such great customer support. If you are looking for honest, hard-working professionals who deliver on their promises, I highly recommend Hailo Flooring!

Found this company through Yelp projects and I am so glad I did! Lisa and Frank were wonderful to…read morework with. Their prices were fair, their communication was fantastic and my floors are now beautiful! I cannot recommend and thank Diamond Flooring enough now that the ugly builder-grade carpet is out of my house. Thank you!

The staff has great communication skills and are in the top for getting my project so far .read more

First impression meeting with Rafi was good. Unfortunately it just went downhill from there. The…read morefirst team who did our floor and stairs seemed to be professional as well. We did feel 12 bags of self leveling concrete was excessive when it looked like it was only used on a few corners of the room in a job less than 900 sq feet. Unfortunately one of the stair nosing broke within a couple weeks of install. Rafi was responsive in redoing the stairs stating it was a manufacturing defect and that the new version is stronger. Unfortunately the second team quality of work was very poor. They left holes in our walls that were patched poorly with plaster. Worst of all the stairs were apparently nailed to the subfloor and after a few weeks they started to rise leaving little holes and nails protruding from the floor. A few of the stair noses are loose as well. At this point, Rafi became unresponsive to have the flooring fixed. We ended up getting some of our money back through our credit card after months went by but the majority of the payment was by check. Basically we will need to replace the stairs again on our own dime. Buyer beware! Lifetime warranty doesn't mean anything if the installer ghosts you.

I am so happy to have found My Flooring Guy! Rafi responded…read moreto our inquiry very promptly, we scheduled an in-home quote that same week and he was able to provided a quote on the spot. (With the quote coming in $1k cheaper than the competitors). We were did not have a color in mind when we re-did our floors so his team was able to provide a number of options/materials that would fit into the quote that he provided. Once the material/color was chosen, the work was scheduled for the week after. On the day of the installation, Raymond showed up on time and finished the job in just one day. He worked non-stop, was very efficient and very clean. I highly recommend My Flooring guy to anyone looking for quick, high quality work. There were no hidden costs and Rafi was upfront about everything that was charged!

After a slab leak in our kitchen, we had to replace the engineered hardwood flooring throughout the…read moreentire first floor because our existing flooring had been discontinued. Before finding J&L Innovative Flooring, I had already met with four different flooring companies for in-home estimates and had a good understanding of the costs involved. I was actually planning to hire another contractor. On a Friday afternoon, I called J&L Innovative Flooring and spoke with Larissa, the owner. She was out of town until Tuesday, so I honestly told her I didn't want to waste her time since I had already received multiple estimates and was leaning toward another company. She completely understood but offered to give me a general estimate and explain her scope of work over the phone. Shortly afterward, Larissa texted me a detailed estimate and outlined the work she recommended. I then spent time reading through the company's reviews and found countless satisfied customers. That convinced me to schedule an in-home consultation, and our family is so glad we did. When Larissa came out on Tuesday, I asked countless questions about floor preparation, moisture barriers, moldings, transitions, and the installation process. She answered every question thoroughly and emphasized doing everything according to the manufacturer's installation requirements and warranty. It was immediately obvious that she has extensive knowledge and experience. Unlike many contractors--including one I had previously hired--she wasn't interested in taking shortcuts to save time or money. Just by inspecting our existing floor, she recognized that our concrete slab would require leveling. She assured me that concrete leveling (within reasonable limits) was already included in her estimates at no additional charge. That level of honesty and professionalism immediately earned my trust. Our project also had some unique requirements. We needed the installation completed in two phases because one room was being used to store appliances and furniture. I also wanted to use the same flooring system that had protected our home during the slab leak: Bostik MVP4 moisture barrier with Bostik Best adhesive. Although many installers now use newer systems,this was the system I trusted most and to me worth the increased expense. I also wanted to purchase the flooring materials myself because of an existing relationship with a flooring supplier. Larissa happily accommodated both requests. She even contacted several of her own flooring suppliers to make sure I was getting the best possible pricing. She ultimately matched the same discount (never told her the price)I I was receiving on the engineered hardwood and secured excellent pricing on the adhesive and moisture barrier. It's clear she has strong relationships throughout the industry and genuinely looks out for her customers. Her knowledge on various flooring manufacturers is truly amazing. Most flooring contractors will push u into a certain wood manufacturer that they could make the most commission on but with Larissa u can choose whatever you want and she will try to get you the best deal. For the installation, Larissa assigned Enrique, who has more than 20 years of experience. From demolition to floor preparation, installation, and baseboards, Enrique worked with incredible care and precision. He carefully protected our kitchen cabinets and preserved our bullnose stair nosings instead of taking the easy route and replacing them. Our slab required extensive leveling and sanding before installation. Enrique took his time to ensure the subfloor was perfectly prepared and thoughtfully selected the best-looking planks for the most visible areas of the house. That level of planning and attention to detail is something many installers simply don't do because it takes extra time. One thing that really stood out was that Enrique hand-wiped every single plank after installation while working on his hands and knees. That's over 1,600 square feet of flooring cleaned one plank at a time. Watching that level of dedication was truly impressive. Throughout the project, whenever an issue came up, Larissa immediately found a solution. At one point I forgot to order the T-moldings from the flooring manufacturer, and they were on backorder for two weeks. Rather than delaying the project, Larissa leveraged her network to have a custom T-molding made and professionally stained within just two days. It's rare to find a contractor who is knowledgeable, honest, responsive, and genuinely committed to doing things the right way. Larissa and her team exceeded our expectations from start to finish. If you're looking for a flooring contractor you can completely trust, I highly recommend calling Larissa at J&L Innovative Flooring.

We found J&L Flooring through a referral from the company that remodeled our stairs, and we're so…read moreglad we did. Their network is now 2-for-2 when it comes to quality, professionalism, and outstanding customer service. Larissa was an absolute pleasure to work with from start to finish. She made the entire process easy with her excellent communication, responsiveness, and attention to detail. Our project included replacing carpet with a beautiful 45-degree pattern laminate in one bedroom, removing the carpet in our hallway and installing matching laminate, and upgrading the carpet in four bedrooms. What impressed us most was the seamless transition between our newly remodeled stairs, the existing flooring, and the new installation--you truly can't tell where one ends and the other begins. The craftsmanship was exceptional, and the entire project was completed in just two days. We couldn't be happier with the quality of both the products and the workmanship. Larissa also referred us to a painter, and that experience was just as fantastic, which speaks volumes about the quality of the professionals she works with. If you're looking for a flooring company that delivers exceptional results while making the entire experience smooth and enjoyable, I highly recommend J&L Flooring. Thank you to Larissa and the entire crew for your outstanding craftsmanship, professionalism, and excellent customer service. We truly appreciate a job well done!

We made an appointment this April and picked out our new flooring. We picked out the best quality…read morematerial and Robbie was very knowledgeable. We used the contractor he recommended and we started a group chat to coordinate so his contractor could come over to get measurements, material drop off and scheduling. The overall cost was actually less than we were expecting. The work was completed in May while we were out of town and they were done by the time we returned home. Everything looked amazing but there were some areas that needed to be fixed/redone. Robbie continued to assist us in answering questions on how to clean our new flooring and helped us coordinate the final corrections that needed to be done since the contractor was slow at getting back to us. They came the next morning after Robbie got involved and the fixes were finally completed more than a month later. We absolutely love our new flooring.

Robbie is amazing. Friendly and professional. He really cares about the people he does business…read morewith. He is very knowledgeable about floors . I told him what we're looking for in flooring for pets and he gave us the best choices in carpet and laminate floors . If you use his contractor make sure everything is done even a little slip repair before you pay or it's going to take some time to get those repairs done.

Tony's crew did a great job with my garage! There was a pretty large crack and some uneven surfaces…read morethat are now nice and smooth. The epoxy job looks great and appreciate that they also have the polyaspartic topcoat. Tony is very communicative and you can see the effort he puts in to make sure you are happy.

So the process from the beginning was a quick quote based off of the square footage that I…read moreprovided. It is a 2 card garage and i measured approximately 400 square feet. Once an installation date was scheduled they made the preparation process easy since they gave me details about what should be doing. On the schedule date 2 workers came, they measured the garage and quoted me baded on their measurements. The workers eyeing were early a d took them less than 4 hours to complete. Once the workers finished they provided instructions for the curing process. These instructions were also emailed and text. It's about 2 week since I hired now and I love how it came out. It's a big change and now I can set my garage how I want it. Definitely recommend this company!!

I wish I could rate 10 stars. I could not have had a better experience nor could I be happier with…read morethe outcome. Large selection of products and knowledgeable associates asked about what I was looking for and what would work best for me. The manager came out to measure and discuss how the work would be done and go over possible additional charges based on my existing flooring. He provided a quote in a very timely manner and we scheduled the date! They assigned a two man team who showed up promptly on time each morning. The installers were amazing. They took such care in my home and were so respectful and efficient! They assisted with some installation questions I had and got right to work. They were so careful moving my furniture around and I was so touched that they made sure my bed area was cleared at the end of their upstairs workdays so I didn't have to sleep on the couch. They used plastic sheeting to mask off closet and bathroom contents to keep the dust down as much as possible due to the floor leveling process. They set up shop in my garage and at the end of each of the 5 days tidied the work spaces and swept up the garage very thoroughly. F and L..... thank you so much. I know I said it a lot but I really love the excellent job you did! I am so happy with the outcome. I love my floors and give OC Hardwood the highest praise possible!!! My neighbors and friends love the floors and I'm glad I grabbed a couple of business cards because they've been given away to interested parties! My two favorite comments.... What kind of wood is this? LVP!! This looks like House and Gardens TV! My previous cat had passed away November 2025 and I knew I wanted to have the flooring redone before adopting another. They finished on a Friday afternoon and I was able to adopt a rescue cat 2 days later. I do recommend boarding any pets as the work would be quite frightening to them. This was a big deal for me... I am extremely picky and felt such confidence in F and L as consummate professionals as the work progressed. Thank you OC Hardwood! You made my flooring dream come true!!

Update overdue: Jack reached out to me to make things right. He offered to have his team come and…read moreclean up. However, their schedule was packed so the timing was not convenient for me. I still appreciate his efforts though, and would come back for more floorings.