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    Trinity Home Installations

    5.0 (1 review)
    Closed 8:00 am - 9:00 pm

    Services - Trinity Home Installations

    Home theater calibration

    TV mounting

    Security system installation

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    8 years ago

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    Texas Media Experts

    Texas Media Experts

    5.0
    (64 reviews)

    My TV came unplugged, and to plug it back in I'd have to remove the plate on which the TV is…read moremounted. A seemingly impossible task for someone who has never hung a TV before and doesn't understand the mechanics of it. Add to that, poor eyesight, and it's better just to get someone else to do it for you. I did a search on Yelp and started a conversation with three companies. Texas Media Experts was the first to respond (at 11:30 at night!). One of the other businesses had no ratings on Yelp so I deleted that one, and the third one wanted to send out two guys and charge me $200 (they took almost 24 hours to respond). Between text messaging and the conversation on Yelp, they managed to schedule me in today, and they sent out one (cute) guy and only charged me $120. He helped me plug my TV back in, removed a TV and a mount from the wall in another bedroom, and also showed me how to plug in my VCR. I would recommend them to anyone in the New Braunfels area.

    Steve and Travis worked to get our home theater installed and setup to include wall mounted…read morespeakers on two wall and running an outlet to the back of the tv. Excellent work as always, they went above and beyond to get everything lined up, centered, leveled and connected. Steve found an exiting electrical grounding issue and fixed that as well as run power down stairs. In a time when many contractors are just unreliable with a poor work ethic, Texas Media Experts continue to shine with excellent work, customer centric attitude and complete their work for a very fair price. I will continue to use their services and recommend others do the same as they have always taken care of us and will do the same with you if given the opportunity. Thank you very much Steve, Devon, Travis and the crew at Texas Media Experts.

    Blinded By Delight

    Blinded By Delight

    5.0
    (5 reviews)

    Came here after recommendations from multiple customers (Next door App) that they were pleased with…read morethe service, price and the "care" of the owner Cyndi towards her customers. Looking for shutters and blinds combo. We met with Dallas and he he was very attentive and took the time to listen to our needs and than focus to show us what we were looking for etc. Didn't try to up sell us which is pleasant thus allowing customers to decide for themselves, yet taking his recommendations into consideration. Ironically, Cyndi was "off" that Saturday but she just happen to swing, so happy to have met her. She "chatted" a little bit and allowed Dallas to take care of us which we were ok with. On Monday we received the multiple quotes from Dallas since we asked for a couple of options. At this point, we've not made the purchase yet.. house is new construction so still a few months out. Next step: We will reach out to Cyndi / Dallas and that we are pleased with the quote provided. More review to follow as we progress towards the buying , installation process Updated review Installed January 2019 https

    Our experience at Blinded by Delight has been beyond amazing. We moved into our house back in 2015…read moreand were referred by a family friend. Our blind specialist was Julie and she was awesome. She was friendly, welcoming and very knowledgeable. She really listened to our desires and kept our budget in mind. She promptly send us a quote and gave us military discount. You pay half deposit when placing the order and then pay the remaining balance after the blinds are installed and you are 100 percent satisfied. We are very pleased with our blinds and every time we have company over we receive tons of compliments on our blinds. Blinded by Delight also have a referral program and they send our cute little handwritten thank you cards once you purchase. I highly recommend them! Be sure to ask for Julie! :)

    True Protection

    True Protection

    4.6
    (39 reviews)

    I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

    Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.

    Builder Systems Group

    Builder Systems Group

    2.8
    (42 reviews)

    Carlos Borrell is an amazing representative of BSG. This started with a 45 minute "heads up" call…read morethat he was on his way. I appreciate this as many people will call five minutes before arriving and you are rushing around getting ready. Upon arrival he was dressed professionally and laid out why he was there and what all he was going to be doing. The job he was doing for us was not small and I watched as he hustled back and forth installing and setting everything up. All was well on the job when he informed me that our front camera did not have the pre-wiring it was supposed to have. I was expecting to be told that this would be a delay and I would have to make a separate appointment to have the wiring installed. However, he said he would installing the missing wiring. This had him spending an extra 45 minutes in our attic running this wiring. It was over 90 degrees outside and I cannot imagine how hot it was in the attic. He finished the work and got everything installed. I knew these delays put him late for another install. However, Carlos never rushed the job and made sure everything was working perfectly. He then took the time to setup the video analytics and walk me through the operation of every component. I have already been impressed with BSG's sales consultant, Stephanie Sieckenius, and Carlos was further proof that BSG cares about its customers and their reputation. Highly recommend BSG and if you are lucky, Carlos will be your installer.

    I've utilized BSG for home security for more than three years, and have referred them to many…read morefriends & family. Recently they've slipped on the customer service side of things. My doorbell camera has been out of service for weeks and I've left several messages with no response. I'm not sure what's going on with the company, but the customer service and timely responses should be a priority when it comes to home security...disappointed! Rodney T.

    Trinity Home Installations - hometheatreinstallation - Updated August 2026

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