I contacted Hirschberg because I had used them previously for a couple of small jobs. This time I…read moreneeded a toilet fill valve replaced, a hot water faucet repaired, and possible insertion of a bidet wand on one toilet. I had the fill valve purchased new from Home Depot as I thought it would save me money to have my own new part. I also had the bidet wand. As is typical for some companies today there was a charge to come out--not to be applied towards my bill. The young man came in to see what the work was and then out to the truck to call the office on pricing. I told him/showed him, the fill valve I had purchased. He told me they will not use customer provided parts. I asked him to ask the office again about this policy , he did, and nothing changed. His pricing for these 3 jobs was over $900. I told him I wanted parts and labor to be itemized. Answer was 'we don't do that', 'we have flat fee pricing'. Between the cost and their refusal to use the new part I bought, I told him to only handle the fill valve part of the job however I insisted on an invoice with parts and labor itemized. Again, they refused to do so. I called the office to speak to the service manager, and he again refused to comply with my request, again repeated the flat fee pricing. In the end I got no-where. I asked to see the box the new fill valve came in--no surprise--same company part as what I had purchased. Cost for the 11 minutes max it took him to replace the part? $373.12 to include the $79. arrival charge. Did not get an itemized bill. What are they hiding? Knowing cost of parts and cost of labor is a routine and reasonable request of a customer, and many companies automatically provide this information without being asked. Addendum: I had the other 2 parts of the initial job completed by another company for $265.00 and automatically received an itemized bill. Note that even combining the two companies charges, the total is not close to exceeding $900 which Hirschberg quoted when they job costed initially.

Hirschberg Mechanical replaced my water heater within 24 hours of my call! The service team was…read morepolite, courteous of my home and professional. They were knowledgable in describing the problem and showed us how to use the new unit properly. Appreciate the prompt professional service at a reasonable cos! I trust this team with all my home repair!

Kit was a amazing plumber. If you want the best! Hire the best!!! The value of the service was…read morefantastic!

Kit is amazing. HIGHLY recommend. We have used him 4x now. Once at a rental property we owned to…read morefix a leak under a sink. 3x at another home - installed a new sink/faucet; fixed 2 toilets; and most recently came out on a Sunday in less then 2 hours to unthaw a frozen pipe due to artic blast in Feb. He is nice, polite, knowledgeable, practical and really fair pricing. Easy to pay/Venmo, etc.

Had a backflow ejection in our 1900 home and called Goodman after seeing positive feedback on…read morereddit and facebook. Their office was quick, friendly and professional, and understood how the city and Philly Water Dept works. Sean came out within 2 hrs of my call and was experienced with unclogging curb drains. He explained the problem, how to fix it and the price ($210) before starting work. He was done in under 15 minutes. I really appreciate his knowledge and never felt belittled or taken advantage of.

We had a bad leak under our kitchen sink. We contacted Goodman - they were able to schedule the…read morerepair within 2 days. The representative came during the time frame they provided when I made the appointment. He was courteous and took time to explain what the problem was. He repaired the leak in a very short time. This was the second time we had Goodman repair plumbing issues, and we'll be calling them back if we have anymore!

This is a long overdue review. So far, the best service I ever had. I hired them first to install a…read morenew water heater in our home. The water heater was under warranty so I was just looking for someone to install it. Not only they installed the water heater, they also accompanied me to haul the water heater from Home Depot and installed it the same day. He also did stuff that the previous installer did not do like sealing some tubes, etc. They gave me the best price among all those who replied. The next time I hired them was because of the clogged kitchen sink. Unlike others, they did not stop until they resolved the issue to the point that they had to cancel their other appointments on that day. They had to dig and replace a very old sewer tube. They did this step by step. The best thing is that with all the efforts and time they did, they reasonably charged for their work. In all their dealings with me, they have always been professional and on time. These are really nice, honest, and helpful people. Just today, I recommended them to a friend.

The guys at Zip to Zip Plumbing came to install my new gas water heater. They responded quickly to…read moremy questions and helped me choose the correct water heater. They came out to my house quickly, were very professional and their cost to install was very reasonable. I already recommended them to friends and family and have a family member who will need a new water heater soon. Thanks again Zip to Zip!!

I just, 3 days ago, had a mini split system installed in my house. Been thinking about it for…read moreabout 3 yrs, talked to some contractors and then met with Alex from Joint Way and knew it was the time and person to do the job. From start to finish the process was professional, carefully explained, and so clean and neat, and so important to me was the cost. Alex and Herman did a beautiful job especially with the horrible weather. I believe Alex is an artist at what he does. Could not be happier.

After having Joint Way install a split system in my house, the only question I was left asking is…read morewhy I took so long to get it started. The short version of this review is that Alex and his team make things easy. They provided top quality service, at reasonable prices, and were done quickly! The slightly longer version is after several years of talking about getting a split system to replace the various window units I'd been using, I finally pulled the trigger this year. I had several contractors out to provide estimates. Right out of the gate, I appreciated Alex's approach. While the other contractors discussed various options with eyeball estimates, Alex actually took a few measurements to come up with ideas which could actually be implemented. As a result, he presented a few ideas on how to run things that others missed and (imo) offered the best end solution. Obviously pricing is going to be specific to the job at hand and a variety of other factors. In my case, I found the pricing to be very competitive while offering name brand and better equipment than others. A small deposit was required, which is fairly standard. When it came to installation, the team worked hard, quick, and clean. I got a 4 zone unit covering my Master bedroom, office, guest bedroom, and living room. They worked a slightly long first day to get all the physically installation done (along with all the loud work, so to speak). They came back for a half day to tie up the electrical, help me get the wifi setup, and wrap up. Regarding the electrical, in my case they needed to add a subpanel and when they noticed a few things not done quite right in my existing box, they made the necessary fixes/adjustments! The end result was top quality across the board. I'm comfortably sitting in the A/C as I type this review. Happy to provide Joint Way a 5-star review and have already recommended them to a few friends considering split systems. Hopefully this review and the accompanying few photos help your decision making process.

The Company was very responsive and professional. The service man, Dan, did excellent and thorough…read morework and found the problem two other outfits could not and saved me a lot of aggravation and money in the process. Highly recommend and signed up for thier service paln . Excellent job.

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

I called Kevin because our laundry room sink was terribly clogged. To my surprise, Kevin had a…read moresudden opening and he came right out within 15 minutes! They got the pipes cleared out quickly and thoroughly, and charged a very low price. We have had a plumber for years but over time the company has become unreliable. We are very happy to have found ourselves a new plumber! Now for the best part: my wife is transgender and if I'm not home, home service can be frightening and fraught. You never know what someone will do when confronted with a trans person. Kevin and crew were respectful and kind, didn't try to price gouge, and were friendly! I just can't say enough good about Kevin and VinKo plumbing.

Kevin came out and got the job done, no questions asked other than my address. He accepted the task…read morein a timely manner. Many others wanted to charge me just to get out to my house to "see" what was clearly shown in the photos when I made the request. He didn't try to to upsell anything, and the initial price based off my photos was fair. He even went out of his way to source other parts needed being that it turned out to be a slightly more complicated job than we anticipated. For that, he gets my respect and my future business. Again, thanks a ton.