My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

I had an excellent experience with Dean's Services. They responded to my inquiry right away and,…read moreinstead of just pushing to set an appointment, they actually walked me through some troubleshooting first to see if I could fix it myself and avoid a service call. That really stood out. When it turned out a visit was needed, they scheduled me for the very next day and even arrived earlier than expected (after calling to confirm it was okay). Once on site, they diagnosed the problem immediately, showed me exactly what was wrong, and explained everything in clear, simple terms including pricing. The repair was done quickly, and they made sure the system was running perfectly before leaving. Clear, professional, and genuinely helpful. Highly recommend Dean's Services!

Heater was not working in the AM, call to Dean's and Daniel was at the house by 130, same day…read moreservice! Daniel provided excellent communication and information regarding the problem. He was very polite and answered all my questions. Nicole was also extremely helpful and paying the bill through Venmo was so easy. Highly recommend, will definitely use when my old cantankerous furnace finally goes. Thank you all for high quality service, not something easy to find these days!!

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Top-notch installation of HVAC. The crew was professional and knowledgable and quite thorough. They…read moreadjusted the system exactly and ensured that there was proper circulation of air in our whole office. The discomfort between the two is incredible!

Fantastic job. Very quick to respond and very thorough. Came out within 12 hours to fix an AC unit…read moreduring heat wave. Life saving. Highly recommend

Quick service, straight forward pricing, very mindful of what solution would set me up for a better…read moreresult later. Was obvious that technician didn't want me to be unhappy. Easy to recommend.

Fast and friendly service. Very professional as the owner, Joe has been in this business for a long…read moretime. Our heater died Sunday, we had a new one by Wednesday. We could not be more pleased with the service and quality of the work. Highly recommend these guys!

I've been using Patriot Air for a number of years. Joe is one of the most honest and professional…read moreservice providers I have ever done business with. When another HVAC guy (the original installer) told me my AC unit was shot and we'd have to replace it (at a cost of $7k), Joe came by and got us back up and running for $150 and the unit is running like new. If you need AC or Heating services, Patriot should be your first call.

There was alot of confusion with the appointment date, so that just needs to be handled in a better…read moremanner. My issue was just a gas fireplace acting up and those with heating issues should definitely come first. When Joe made it to the house, he was extremely professional as in the past, personable and low key. Jackie remained professional and calm throughout the appointment issue. As for Joe's abilities in this field, he would be someone I would trust hands down! Having dealt with many HVAC vendors in the past, I would recommend Patriot Air without hesitation...I just would suggest an improvement in the appointment making format. Our fireplace is working and no longer an issue!! And he takes credit cards for payment! Thanks Joe & Jackie

Reliable - held their appointment and came to service my a/c on the hottest day of the year, honest…read more- didn't sugarcoat issues with my system and provided solutions with my input, results - my unit is working again.

Amazing company ! Cant say this enough !VintAir does quality work at a great price . They came out…read moreto fix my broken heater on the weekend and got it back up and running the same day !!

Scott Helms to the rescue again! We turned on our air conditioner today and it sounded like metal…read moreon metal and, lots of money to repair. I called Scott immediately and heard back within the hour. He showed up soon after and asked to listen to the air conditioner. The first thing he said is you may need a new blower and motor and then asked to see the system. We heard him in the crawl space banging and clanging assuming he was taking the old parts out to be replaced. Shortly after to our surprise we heard him say, "Ok, turn it on!" We switched it on and no clanging. He explained a bolt had come loose and he had to remove the blower to get to the bolt. Again, we highly recommend Scott for your AC repair services.

Scott Helms was fantastic! My heater quit during the night and it was 51 degrees in my house when…read morewe woke up, my husband was deployed so it was just me and my 1 and 2 yr old. I called him on a Sunday morning and he picked up within 2 rings, arrived in less than an hour, fixed things quickly, and was incredibly reasonably priced. Thankyou so much!

Purchased the home warranty. Every time they come to my home for a checkup they find something…read morewrong. Then when I call to speak to someone the answering service leaves a message, sends an email but no call back or email. Supposed to come to service furnace today but no call no show. When I called the answering service I was told the part didnt even come in yet.. wish I would have gone with Horizon​.. Update..2-23-26...today Keven called me who, according to him has no experince in this field. Supposedly he was a coach prior to getting the job at Fantes. As the conversation was becoming heated. He said to me, "dont have this conversation go this way" he then proceeded to say "you sound angry". I replied, i am not angry but I am upset over the fact that I have left a message for approximately 2 weeks and no one has called me back. Then he yelled " I just got the message on the 17th and I called you back" I replied, so who is getting angry now". So as I was still talking and he was trying to speak over me. He eventually hung up on me. Now how professional was that. I will be reaching out to the GM Ken

DO NOT USE FANTES!!! I've never been so frustrated with a contractor in my adult lifetime…read more Recently bought a new home. My air conditioner died, Fantes came out and looked at the HVAC and Hot water heater as well. It was the original HVAC system. Fantes representative said by upgrading the HVAC unit I would save 20-30 in gas bills. Quite the opposite happened. My usage, not amount of the bill, but my usage has gone up almost every month sometimes by 40-50%. No one could figure out why! I felt lied to, made promises of saving me money etc. and got ripped off beyond believe.