Arrived as scheduled. Eli was my technician. He was polite, well spoken and presented himself well…read moreand he was a very knowledgeable technician! He explained to everything he was doing and completed the repair in. timely manner. I would definitely use Retro HVAC again for a repair or a complete install.

Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them.... Anthony you know who this is...if you'd like I can add screen shot of all the messages we've sent to you. We've been texting since February about our thermostat replacement. Don't reply with we can't verify this. And to call your office. You never answer or reply!! Check your texts or I can add pics to this review. Total BS.

Good work but for double the price. Way too official - make…read moreyou sign waiver for repairing a A/C

Made an appointment for a free estimate (per the Yelp website) for a plumber. Prior to coming out…read moreto our home the tech called to say there was a $250 minimum charge to come for an estimate because we were not "members". This was an absolute scam. The Yelp representative (Kelly?) had replied to my inquiry regarding the availability of a plumber and said one was available the same day to come out & provide a free estimate . I agreed & Christian Plumbing called & said a technician would come @ 3:30 PM. Around 2:30 PM I received a phone call from the technician (Nick?) saying that there was a service call charge of $250 to come out to provide an estimate. Talk about "bait & switch", this was the worst scam ever.

Very quick response. Were willing to come out same day but i wasn't available. Was able to clearly…read moretell me what my issue was and what needed fixing. Will definitely use their service again and will recommend.

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Very prompt and friendly customer service, requested for a estimate to replace an whole-house…read morehumidifier. Estimate was very reasonable, i requested for a specific brand to be installed. They accommodated the request. Alison was great very courteous , followed up and responded promptly Greg the technician, arrived on time. He was very patient in answering all my silly questions. Did a meticulous job and clean job. Kudos to the team Will surely avail their services in future

Wow. I read the reviews after I had selected Davis to perform the job (I know, that's backwards)…read more Initially, I called and spoke with Bonnie at HQ she lined up Alex to give me an evaluation and estimate. Alex came over and looked at the old AC unit and furnace. His professional guidance including a recommended solution was both honest and accurate. I accepted his solution and scheduled the install. The entire time I was kept in the loop by text and phone calls. The day of the job they showed up exactly on time 8am. The team was fronted by Amando and with him was Pete and Tyler. This was clearly not their first rodeo. Amazing, the three men quickly removed the old units both inside and out and installed the new units. They put down tarps and the area was left cleaner than when they got here! And it works. Great! I'd recommend Davis to anyone who needs to have HVAC work performed!

I turned to Yelp to find an HVAC company to install a natural gas heater in my garage. I came…read moreacross Northampton Heating and A/C and was happy to see 1) they were local and 2) all the 5 star ratings. I figured all those 5 star ratings couldn't be wrong. And happily they weren't. Throughout the whole process, from quote to installation, Bill was informative, friendly, neat, and professional. He took pride in his work and genuinely appreciated being able to be of service. He even went above and beyond and replaced a busted vent he noticed on our clothes dryer. I'm looking forward to a warm garage come next winter and will be calling on Bill for any future heating and A/C needs.

I continue to call Bill when I have a heating or cooling problem. I just had him here today (Oct…read more2020). He's as good and honest as I remember. He fixed my furnace. The pilot light wouldn't stay lit. He worked his way from all the obvious and inexpensive fixes and only got to the more more expensive ones when the simple fixes didn't work. He communicates very well -- he told me what he tried and what was next as he went. I ended up needing a new gas valve and pilot assembly. In my 20 years here, I have never seen my pilot so strong. I'm very pleased with his work. He also helped get my potbelly stove with a gas assembly working again and had some helpful thoughts for how to make it retain more heat.

Came out same day (w/in an hour of calling them), quick and efficient work. Technician explained…read morewhat could be going wrong and thankfully there wasn't a huge fix needed. He also noticed a few quick other maintenance items to fix and keep track of. Would recommend them. Thanks Arsen

Qualitech provides excellent service!…read more These guys are honest and trustworth! My parents are in their late 80s. Their AC went out on a very hot and humid August night. They called an hvac company out of the phone book who didn't send a technician, but a slick salesman instead. This guy convinced them to sign a contract for a $17,000.00 new AC system. After they signed the contract he told them they'd have to wait three days for the system to arrive and be installed. They called me very upset and concerned. I cancelled the contract with the phone book guys and called Mike from Qualitech. Qualitec diagnosed the problem, went to a local supply house for a new fan motor and installed installed it all in the same day. LIFE SAVERS! My parents wouldn't have lasted one night, let alone three nights in August 100 degree, 100% humidity. Thank you so much Qualitec!!!

Heat pump stopped working. Called Carl and he scheduled me the next day! I was a new client and he…read morewas kind and explained what happened to make my unit shut off.

Our regular HVAC guy was laid up. Contacted Volkman to diagnose a heat problem on our 2nd floor…read more Volkman kept his appointment & diagnosed our problem as a nonfunctioning duct dampener. The cost for the diagnosis was $224.19. The estimate to return & change out the malfunctioning dampener was $836.05. This would have been a total charge of $1,060.24 to replace a faulty $200.00 dampener. Our regular HVAC tech recovered, stopped & replaced the dampener for a total of $385.00. This included re-diagnosing the problem, parts & labor. Problem solved. I would never use Carl Volkman & sons HVAC LLC again. Their prices are exorbitant & unfair.