Great selection and knowledgeable staff. This is the 2nd time I've used them and both times the…read moresame outstanding experience. I'm renovating a 150 house and trying to make the bathrooms appear as they would have been when originally installed in the 1930s. Someone did a "modern" drugged induced hippie renovation in the 1970s (the only way you could tolerate the bathrooms is if you were high). Sorry, back to the review. Every time I'm there, I found the product that I really liked but out of my budget. The sales person spent a lot of time with me to understand exactly the style I wanted and suggested a much less expensive option without sacrificing quality. I am thrilled with the products and service. If you shop there, it's helpful to take magazines or photos of what you want. Don't run out the door in terror with some of the prices- they offer more affordable options. When talking with the sales person, be honest to discuss budget because they will work with you. Be mindful that these are quality products. While the prices are higher than the big box stores, the products will last much longer so they are actually cheaper. It's painful to spend a lot of money on a renovation and then after a few years, the finish on the faucets is wearing off and leaking. Go with quality products! Wow, I never thought that I could be so excited about plumbing products and bodily functions.

I had an appointment and visited the Ferguson showroom. The rep said she would send me details on…read moreappliances I liked for kitchen remodel by the next day. A week passed with no word. I emailed her. She said she was busy but would get info to me and help with my decision. Another week passed. I'm trying to finalize a complete kitchen remodel. I purchased $15,000 of items at the competitor. I'm not shopping at a store that apparently doesn't need or want my money.

I bought a stackable washer/dryer from Lakeside about 6 years ago. I was assured that Lakeside…read morewould provide maintaince (not free). The washer was making loud sounds so I called and tried to make an appointment. I was told they do not service stackables. Sold me on stackable then left me hanging. Previously I purchased a refridgerater, stove, washer and dryer from Lakeside-I will never buy from them again.

My salesman ordered me a Maytag stackable washer and dryer. It took 10 days to arrive, and the…read morecontrol panels of the washer failed almost immediately. 10 days later, the store doesn't yet have the parts in stock to fix the washer. I agreed to let them fix rather than replace the unit, but now I am sorry. They have no parts in stock for repairs to defective Maytag washers, to say the least. They leave me, a once hopeful Fan customer, without recourse for 14 days and counting. This shouldn't be. If you make your claim to be excellent at service, installation and sales, be EXCELLENT. Lakeside has no power to make Maytag rush a replacement control panel for a garbage washer unit. Shame on Maytag. At the same time, shame on Lakeside for not being better able to back up their claims to excellent service with any kind of muscle. Susan Micari

Absolute Nightmare - DO NOT USE THIS COMPANY…read more If I could give zero stars, I would. This has been, without a doubt, the most frustrating consumer experience of my entire life. The "Service" (or lack thereof): We had a technician come out and repair our fridge. We got charged way over $1,000.00 for a replacement part - just to realize that the problem was not solved. After various additional visits, the technician gave up - and said there is no solution. At that point we (of course) asked for a refund. That's when the 'service' stopped. Entirely. The Phone Hell: Trying to get an update is a full-time job. I have spent a combined total of over six hours on hold with this company. When--and if--someone finally picks up, they are rude, dismissive, and constantly refer to a 'manager' (who is NEVER available, and ALWAYS in meetings...) needing to weigh in. Twice, I was "accidentally" disconnected after waiting 45 minutes. To call this frustrating does not even begin to cover the agony (and waste of time). The Stalling: Every time I actually get a human on the line, the story changes. Every call ended with "We will do this by tomorrow." or "You will hear from us by next week." or "My manager will call you back this evening." None of those things actually ever happened. It was blatantly obvious they are just stalling to keep the money without doing the work. It took us WEEKS to finally get our money back. The Verdict: Save yourself the headache, the wasted time, and the money. Do not go into business with them. Find literally anyone else.

Steer clear. I used them in 2020, and the technician did not explain that spending $250 on a part…read moremight not actually fix the problem. We didn't realize that until he left and the problem persisted. They sent me a survey so I filled it out and the company (corporate) called me and refunded my money. I left that experience feeling like they made good on a not great experience. Fast forward 6 years later and I make an appointment for a repair. No one showed up at the allotted time. So I called and left a message with my name and phone number. The next day I get an email from the local office saying I was blocked in their system as someone they would not work with. I want to clarify that this was not because of anything other than my (legitimate) feedback on a survey and the company calling me and offering to issue a refund and agreeing that the technician did not do what he should have done. There was no altercation, no words exchanged, literally nothing negative between us and the company or technician at all. In the end, this is clearly for the best, but the unprofessionalism all around is disappointing.

My HVAC system leaked and not cooling upstairs in early June. After unsuccessful effort by one guy…read more, and thorough search in Yelp, and after talking to several other techs I finally decided to get the repair done by Fusion. I am finally so glad for the great service of Andrew from Fusion. I found him to be very talented, honest, reliable, hardworking, committed. Probably attitude is not the best, little short-tempered, but that is acceptable while I get such a reliable service for complicated problems like HVAC. I would go with a less nice but reliable and honest HVAC guy to resolve my HVAC problems rather than super nice but unreliable tech. And of course the price charged for the repair was very reasonable. I guess service of Andrew and Fusion is already popular, but I wish further success of his business.

Absolutely fantastic! Sergii came out to repair our long broken ice maker that had been…read moreunsuccessfully repaired by another company, and he managed to fix it on the first go. He also came out to look at our dishwasher that was no longer running one of the cycles successfully. He gave really good advice as well. All in all, Fusion provided excellent service at very fair and competitive pricing. Moreover, the way that they structure their pricing so that you don't pay for unsuccessful repairs is excellent. That's really putting your money where your mouth is. They're definitely my go-to for appliance repairs. Great stuff.

We went to Lipscombe Appliance since I thought we needed a new clothes dryer. I wanted to buy local…read moreand not use a big chain store. The gentleman there asked about the issues we were having. He then suggested that, before buying a new dryer, we first get the dryer vent cleaned. He also suggested a reputable company for the vent cleaning. After the cleaning, everything is working fine. We really appreciate the help and honesty we got at Lipscombe Appliance. Would definitely use in the future.

Several years back I had one of their technicians visit to repair our oven. They miss diagnosed the…read moreissue as a gas valve and never corrected the non operational oven. I was givin a partial reimbursement, but ended up paying a dispatch charge of about $125.00. since nothing was accomplished, my feeling is I shouldn't have been charged anything. We ultimately ended up with a new oven to correct the inoperable one. Consider other appliance repair would be my recommendation that treats you fairly.

Chris repaired our dishwasher today. He was able to come the day after I called, showed up on…read moretime, professionally dressed and was a pro in every other way. He diagnosed the problem quickly, had the part with him and made the repair quickly. I was very impressed with him and this business.

Top notch place! My washing machine stopped working and I didn't know if it was time to throw in…read morethe towel and replace it. But after reading a review, here on Yelp, I gave my washing machine a chance. Chris came out the very next day and was extremely qualified and knowledgeable about my particular machine brand. Of course my washing machine worked perfectly. The experience was impressive even though my machine was behaving and working properly - I was assured that if it did start with the problem again, I wouldn't have to pay for another service call. I would absolutely use this company again. It's lovely to get a good service call from folks who are kind, friendly and helpful.

Small family owned business, with reasonable prices on appliances and in good conditions for low…read moreincome customers. I can not afford new so this location is perfect for me.

I love electronics and new everything! This is a great location. You can only get to it from one…read moreside of the street, but it is located on a corner at a stoplight so you can maneuver. This store is also in the vicinity of a lot of good stores and a shopping mall. They have a great selection here of almost everything electronic. Make sure you join the rewards club. The employees are friendly and willing to help. You can explore the electronics for yourself. I bought and had my husband's stereo installed here as well. The last time we visited was on Christmas Eve and the store was not very crowded. The facility was clean and well organized. I would definitely return.

Came to buy a headset that said online was in stock at this store. The only one in stock had a…read moredamaged box and was clearly opened before. I asked for one without a damaged box, and was told this was the only one they had. When I asked if there is any discount for the item being damaged, I was told they couldn't do that because it was "only damaged, not an open box". They then told me I can check their chesterfield location, but I wasn't really trying to drive another 20-30 minutes to deal with the same bullshit so I just bought it. I clearly asked "so you're telling me even though you guys damaged it, I have to pay full price" and was flat out told yes. Definitely not coming back to this location.