I had an appointment and visited the Ferguson showroom. The rep said she would send me details on…read moreappliances I liked for kitchen remodel by the next day. A week passed with no word. I emailed her. She said she was busy but would get info to me and help with my decision. Another week passed. I'm trying to finalize a complete kitchen remodel. I purchased $15,000 of items at the competitor. I'm not shopping at a store that apparently doesn't need or want my money.

Only if you have an appointment. We were not offered and customer service when we stopped by.read more

Great service and honest! Was told that I needed a new stove because it was smoking.read more

I connected with this business after requesting quotes here on Yelp. My Bosch dishwasher stopped…read moreworking and began showing an error code that required repair. Contact with the business with consistent and very helpful. The parts needed were covered under warranty, but took a few weeks to arrive. They got me on their schedule first thing and were in and out in less than an hour! My dishwasher is good as new.

It's nice to know that if I need repair work on my appliances I know exactly who to call for fast,…read morefriendly and dependable service. The technicians are very knowledgeable and do a great job. For me they all score extra points for being sweet to my dogs. The nice people that make your appointment are awesome and they send advance text with confirmation and pictures to let you know who is coming in your home. They also call when they are on their way. I give them 5 stars and highly recommend this company.

Steer clear. I used them in 2020, and the technician did not explain that spending $250 on a part…read moremight not actually fix the problem. We didn't realize that until he left and the problem persisted. They sent me a survey so I filled it out and the company (corporate) called me and refunded my money. I left that experience feeling like they made good on a not great experience. Fast forward 6 years later and I make an appointment for a repair. No one showed up at the allotted time. So I called and left a message with my name and phone number. The next day I get an email from the local office saying I was blocked in their system as someone they would not work with. I want to clarify that this was not because of anything other than my (legitimate) feedback on a survey and the company calling me and offering to issue a refund and agreeing that the technician did not do what he should have done. There was no altercation, no words exchanged, literally nothing negative between us and the company or technician at all. In the end, this is clearly for the best, but the unprofessionalism all around is disappointing.

I called to see if Trible's repaired Bosch dishwashers. I spoke with Raine and was informed that…read morethey sell appliance parts but do not service appliances. I asked if she could recommend some repair services and she took the time to provide a few options. I am so impressed with her willingness to go above and beyond! If I ever need appliance parts, I will work with Trible's. Also, if parts are needed on any appliance repair jobs; I will ask the service contractors to purchase the parts from Triple's.

Trible's sets the standard for the best combination of (1) a gigantic warehouse that is better…read morestocked than any other company in Virginia and (2) superior customer service. Before I found Trible's, I usually had to call several places, fight with websites to discover that only one of the chains in another state had the part, and/or I had to wait for days the part to be mailed or pay for overnight shipping. Since I found them, they have had in stock virtually every obscure part I needed for every appliance I have had to repair, from vacuum cleaners and dishwashers to air conditioners that are 10 or 20 years old. One or two other places might match their great customer service attitude, but none can touch their vast irange of parts they have in stock. If you don't use Trible's, you are uninformed!

I am absolutely obsessed with Ollie's ! Been going here for a while now. Each time I go, I find so…read moremany goodies. Sometimes it's messy. Most times it's pretty organized. The staff are friendly if you need help. They've got literally everything you can think of. I typically go to Ollie's for windshield wipers bc tell me why we are paying so much money for them- but Ollie's has them $10 and under? Thank you! Every baddie should be checking out an Ollie's for better prices.

This Ollie's has a decent selection of books, toiletries, toys, crafting/accessories, snacks, and…read moremore. It is still relatively organized compared to other stores but has definitely room for improvement. Great value for the products here. I did not have an interaction with the staff until checking out. Though the line was long, it moved quickly as there were 3 cashiers on that afternoon.

Thank you for the helpful service and selections. Made it easy to find the part other stores in the…read morearea did not carry.

I live in Richmond, VA and bought a generator just before the big snow/ice storm hit because I was…read moreafraid I would lose power. Thankfully, I did not, but when I went to return the generator, I found out that there's a 7 day return policy for them. Today is day 9 and the first day I could get out to do the return. I called the store and the corporate office and got the same story..."so sorry, I know there was an ice storm and you were unable to get out, but the terms are the terms." I get that there are terms, but there are also extenuating circumstances and I'm now out $900 that I can't afford.

The store itself is decently clean and friendly, nothing that stands out there. What got me was the…read morewebsite. I don't know if there's been an update to the floor layout or what but I didn't love going online to see what I needed was in stock, only to go where the site said, and find unrelated merchandise. Zip ties were online listed in aisle 12, when they were in aisle 2. They were listed in bay 4, when the store hadn't had bay layout in so long I can't remember. I found the zip ties eventually, no one helped me, I didn't ask. Overall, not great, but I got what I needed

Lowes as a corporation does its best to be the first place you think of for hardware, fixtures,…read morepaint, lumber, garden supplies, appliances, tools.... whatever you need from a hardware store. It is a real shame that the local execution doesn't match the marketing hype. We needed a new clothes dryer and were prepared to buy one. We'd even done our homework and knew what we wanted. So all anyone needed to do is show up and take our money. With no one in the appliance area (or anywhere nearby) we pushed the button at the desk.... "special assistance is needed at the appliance desk." We waited. The announcement repeated three times as the lighted button blinked off and on. After the third repeat, the button went dark, apparently signalling it was time to give up. With no help in sight I pushed the button again. And we cycled through the announcements again. And then again. No one, not even a manager if there was no available staff, cared enough to come take hundreds of dollars from me in the space of maybe 20 minutes. We walked out and went to another business. Lowes lost a sizable easy sale. Another couple was there at Lowes at the same time, looking at refrigerators. They kept hovering near us as we all waited for anyone to make an appearance. I assume they left soon after we did. Lowes has a lot of products and I know they make a lot of money. The stores are huge. So they need to consider diverting a few of those marketing dollars and use them to hire more people.

Avoid this company at all cost. They were supposed to install a dishwasher we purchased. That's it…read more Their guy showed up and said the floor was too high and he couldn't get it to fit...which we knew wasn't true because it was the same dimensions as our old one. You just have to shimmy it in, that's literally it. After a week of back and forth with their office, we finally asked to speak with the owner which must have scared them because all of a sudden they told us they could install it and would send someone out. Welp. That day came and they never showed up. No phone call or contact from them whatsoever. We called multiple times and left a voicemail asking why they didn't show and when we could expect them to actually come install it. They never called back. Just radiosilence from them. I have never seen such unprofessional conduct from any company ever. So we called another company and they sent someone out the same day and installed the dishwasher without any issues whatsoever. Weird how that works, huh?

DO NOT USE! The first time the technician visited he claimed to have fixed the issue with our…read moredishwasher not fully washing the dishes. We tested it and still had the same issue, so they put some parts on order. We waiting another week for the parts to come in and for them to accommodate us into their previous schedules, and when the tech showed to install the parts he realized one of them was cracked because why would you want to ensure you have a quality part BEFORE going to the customer's house for install??? We let this slide even though it had been weeks at this point. They ordered a replacement for the 'new' part and another week went by. We were the morning window and tech called at 8am (they'd never come early the other times, and we needed a dishwasher so I had agreed to the 8-12 window, which they always showed up closer to 12). I asked if he could delay our stop until 8:45 or move us back in the day and he flat out REFUSED. THIS IS THE SAME TECH WHO DID NOT CHECK THE REPLACEMENT PARTS BEFORE COMING TO OUR HOUSE THE PREVIOUS TIME! I figured he would have given us a little grace considering the grace we showed him for his complete incompetence...I was wrong. I argued with him for a minute and said I'd call his office to which he said 'they can't tell me what to do' after previously saying 'the office makes the schedule.' Complete moron. The office was of no help, the grumpy lady who answers the phones could have cared less and told me to pound sand. We just decided to buy a new dishwasher and eat the $120 'service fee'. WHAT A JOKE! AVOID THESE PEOPLE AT ALL COST!!!