Reico cabinets. ...ordered kitchen and bath cabinets from them...upon arrival three weeks later…read morefive of seven wall cabinets were either out of square or the frames were not flush. Had the manafacturers rep come out five days later and was told they would be replaced within a week...three weeks later they arrived and had Reico install same. upon there completion trim was also installed off center and didn't extend into the wall. defective cabinets were again installed in which caulk was used to apparently address the issue. Two months later I am still trying to have my issues addressed by Reico. Run and run as fast as you can...I have never seen such poor service or quality in my thirty plus years as a builder.....

Not happy with cabinets. Cabinets not square, doors uneven, fridge doesn't fit properly in space,…read moredrawers not installed properly, island not attached to floor, trim not attached to cabinets, poor workmanship all the way around.

I had an appointment and visited the Ferguson showroom. The rep said she would send me details on…read moreappliances I liked for kitchen remodel by the next day. A week passed with no word. I emailed her. She said she was busy but would get info to me and help with my decision. Another week passed. I'm trying to finalize a complete kitchen remodel. I purchased $15,000 of items at the competitor. I'm not shopping at a store that apparently doesn't need or want my money.

Only if you have an appointment. We were not offered and customer service when we stopped by.read more

I wish I could provide a picture but considering I received NO SERVICE from them there is not one…read moreto provide. I made an appointment, worked with Mark and explained I was eager to completed my kitchen with custom cabinetry. I could tell he was apprehensive (not sure if he was expecting a black woman or not). I expressed my ideas and he wrote everything and told me he would get back to with me by way of email and or phone call. I waited a week, after not receiving anything I called; Mark informed me it wont be until Wednesday and two weeks later NOTHING.

From the owner: Since 1992 Better Kitchens & Baths has created and installed beautiful kitchens and baths…read morethroughout Central Virginia. We specialize in design and installation, quality cabinetry, counter tops, lighting, hardware and more. Our expert design team can transform your home to make it more beautiful, inviting, and functional. From simply replacing cabinets and counters to full design and installation of luxury kitchen and baths, our expert team handles every detail.

Oh my goodness! I'm beyond in love with this store! Now all I need is a forever home which includes…read morea forever kitchen. Can we say hashtag Military life. This store has so many cute kitchen items. The prices we're also very reasonable! They had some clearance and sale items. There were also kitchen appliances like waffle makers and blenders. They also had Dutch ovens. Customer service was awesome. It seemed like she was the only employee when we were inside. She took the time to greet customers as they walked in, and assisted those already inside. She seriously was amazing. I ended up purchasing two mugs as a gift. I just could not pass them up. I'm so happy to know about this store. There is an online site for shopping and also 2 other stores in Virginia. Forever customer/window shopper.

I did some online shopping here recently. An item that I ordered was on sale and was the only one…read moreleft. In the time it took to process my order someone else had scooped it up. Within minutes an associate had called to offer a refund for that part of my purchase. I needed kitchen towels and ask her to just pick some out for the value of the refund. She immediately messaged me photos if some options. THAT is service above and beyond any I would expect from a small business. Many thanks.

Decided to upgrade my dark laminate counter tops to granite. Got a referral from a co-worker…read more Disclaimer I am not a big fan of granite my preference is quartz. I went over looked at the selections twice, I settled on the madura gold (soft colors and not too busy). The associate (Nataliya) was helpful and knowledgeable. No hard sales pitch. The employees arrived on time to take measurements and install the granite. Since I needed to use two slabs for my kitchen the powder room got an upgrade as well. As with any contracted work there were a few minor hiccups but the issues were resolved immediately. My kitchen is so much brighter now...time for new appliances.

From the owner: We are a granite countertop fabricating company that specializes in turning your dream kitchen,…read morevanity, showery, bar, fireplace, windowsill and much, much more, into reality. We offer expert design; however, we are open to any ideas from our customers. Therefore, we would gladly work with any kind of interior style: Retro, Classic, Modern, Victorian and even Contemporary. We also provide complimentary in-home consultations making it much easier for our customers to relax from a long day of work, or simply for those who do not want to venture out. We are importing, fabricating and installing granite kitchen countertops for less! Granite enjoys a greater prestige value due to its natural uniqueness, therefore, the greater value in the minds of most homeowners and buyers in considering choosing the granite countertop.

My wife and I needed to purchase some cabinets for our laundry room so we went to Chesapeake Bay…read moreCabinets. They did our kitchen cabinets and bathroom vanity years ago when we built our home. We had such a good experience with Mike and the cabinets were beautiful that we knew we would go there for the laundry room. Mikes son, Travis, found just the right cabinets for us, and just as we expected, he was just as nice and accomodating as Mike. Beautiful cabinets, GREAT price. Thanks so much, Randy Faris

Recently renovated our kitchen and used Chesapeake Bay Cabinet Company after our friends…read morerecommended them. Extremely happy with our choice. The cabinets are beautiful and well-made and the installation was done to perfection. Will definitely use these folks in the future and recommend them to anyone looking for cabinet work.

Great selection and awesome prices. I consulted with Renee and she really helped me pick the right…read moreflooring for my brothers kitchen renovation. She never tried to upsell me and didn't show me products that were outside of my budget. I highly recommend Renee at Floor and Decor at Glenside and Broad Street.

WATCH OUT! F&D for sure doesn't seem like a customer friendly place to shop at. Wasn't too happy…read morewith their lack of customer service at the store and so went online to order the product. And apparently, their prices change by store ... I was trying to buy the Platinum Harvest Waterproof Rigid Core Luxury Vinyl Plank online and it showed the price to be $1.29/SF and when I selected this store as the Pick-up, it changed the price to be $1.59/SF. That's an almost 25% price hike and when you are buying 2000SF that adds up to be a substantial amount. And it's not that the product is on a special sale or clearance. BUYER BEWARE

I will not be referring or using this business for future projects. Without going into lengthy…read moredetails--the workers are very helpful and friendly to get your money/business. Once project is completed "temperature" changes--and in my situation--unwilling to provide missing item from touch up kit that I paid for. May (worker) basically accused me of lying when I explained to her I did not receive touch up pen. REALLY-why take time out my busy day/life to lie about a touch up pen. Get a life lady.

Wonderful experience with May Cheung and the team at Kitchen and Bath Expo…read more We got a couple of estimates from local competitors and not only where they the cheapest but almost 2/3 lower in price per sqft for quarts then one of our other candidates. We found the them the be extremely knowledgeable and even found a miscalculation on cabinet placement for a dishwasher alcove. (which was quickly fixed prior to installation of countertops and would have been a nightmare had it not been caught beforehand) Countertops were installed in record time and look amazing. From countertop measurements to installation took less then 2 weeks and only 4 hours for the day to install. We chose classical white quarts with the large single bowl sink with zero radius edge corners. We love the gray veins throughout the slab and how true to white the white really is. In photos you'll also see the matte black, Moen faucet with soap dispenser and gray shaker style cabinets. Completely satisfied with our purchase and could definitely recommend to family and friends. P.s. will be tilling wall and add floating shelves along with new appliances to complete Reno. (Work in progress)