I'm very pleased so far with JLC. As a single-income homeowner, I was on a very limited budget…read morebut really needed to change out my masonite siding (though I was not at the best time of my life to do so and friends and family were reminding me of such). But JLC were competitive--without skimping on product or workmanship quality. Not only were they responsive to all questions & concerns, but they were timely and clean. There is something more I'd like to add (without trying to sound too melodramatic): As a single woman, many companies take advantage and/ or dismiss our worries, but I really could not afford (financially or mentally) ANYTHING to go wrong, so when I responded about a few things that weren't done quite right, they responded immediately to come and correct those things until I was satisfied. That said, I will be contacting Jacob's Ladder again for all future home improvement projects.

We needed some siding repair, gutter replacement and a whole house paint refresh. JLC got…read moreeverything done in a fast, friendly and efficient way. Everyone was very professional and I was impressed by how quickly things got done. If we have future work, I'd definitely use them again.

Retex replaced our roof and matched a previous quote received from another company! They did a…read moregreat job of following up and communication. Would recommend to a neighbor.

Very satisfied with the roof repair work completed on schedule by Retex on 8/20/2026. Matt worked…read morefor about three hours on our roof in direct sunlight/103 "feels like" degrees. From the initial estimate though completion the project was managed by Retex in a highly professional manner. On 8/21 we received numerous photos from Retex documenting the work completed the previous day. Thanks for a job well done...HIGHLY RECOMMENDED!!

I highly recommend RVA Contractor to anyone looking into home repairs and/or improvements. I…read morereached out to RVA Contractor to help with getting my home ready for market, and they knocked it out of the park! RVA Contractors was very responsive at a competitive price, and they did a great job communicating throughout. The work performed was beautiful and my house ended up getting multiple offers above asking price. I will definitely look to RVA Contractors in the future when looking for a Contractor.

We arranged a day and time to meet at the property for a paint quote. They showed up on time…read more However, we are not using their services because the quoted price was ridiculous high for one small room. However, they are very responsive and reliable.

I chose this company based on their online reviews, but after my experience, I seriously question…read morehow accurate those reviews are. From the beginning, I made it very clear that I wanted 100% communication and no misunderstandings. The salesperson assured me the entire project (windows, gutters, shutters, etc.) would take about 2-3 months. I was aware I was paying above average, but I trusted their reputation. That turned out to be a mistake. The problems started right away. I assumed measurements were taken during the initial visit, but they weren't. I had to take time off work for another appointment, and the person they sent was in and out in about 20 minutes. After that, communication completely broke down. I had to repeatedly call just to get updates. Months went by with no clear timeline for installation. Every time I spoke to someone, I got a different answer. The office staff seemed completely disorganized, and emails were confusing or contradicted each other. Eventually, I spoke with managers, and even they admitted there were mistakes and miscommunication. But nothing was actually resolved. When installation finally happened, it was poorly handled. They sent only one person to install gutters, which was inefficient and unprofessional. To make matters worse, they somehow retained my payment information and charged me without my authorization, which is extremely concerning. At one point, a manager apologized but then started mentioning that if I canceled, I could be legally responsible. That is when I completely lost confidence. It felt more like a threat than an attempt to resolve the situation--especially considering they had not fulfilled their obligations despite receiving a large deposit. They later came out to take pictures and "check" the work, but it felt like they were trying to protect themselves rather than fix the issues. I have lost an unbelievable amount of time dealing with this--taking off work, making calls, and sending emails. To this day, I still have an issue with one of the windows. I reached out again and received a response that made no sense, and I still have no real answer. Also, their "lifetime warranty" is not even through them--it's through a third party, which was never clearly explained upfront. Overall, this has been an exhausting and frustrating experience. I strongly recommend being very cautious before choosing this company and considering other options. Look for the response towards any complaints they're completely generic. They don't even give at least any kind of explanation as to why of things occurred. I would take my business elsewhere. You're gonna get robbed. They're charge you an astronomical price for something that anybody else could've done much cheaper.

I want to update my review concerning Smallwood Renovation, Keith the owner of Smallwood Renovation…read morecalled me yesterday after viewing my concerns about his lack of response on Yelp. Keith could not have been nicer and was very apologetic with their delayed response to a few issues we had concerning the deck they had built for us. He immediately requested that a crew would be out this morning to address everything and the crew showed up and corrected everything and then some. Sometimes customer service is lacking in this country right now, but not with Smallwood Renovation if it isn't right they will do everything in their power to make it right. Thank you Keith and the crew at Smallwood Renovation!

The outstanding crew from Holtz arrived early every day over the two weeks needed of the exterior…read morecaulking and painting project that our 20 year-old Hardy plank siding needed. Prior to the start of the caulking and painting, Holtz recommended a power washing team who did an outstanding cleaning all the mildew, dirt and other stuff off the siding, eaves and Soffit of our two-story house (with one almost 40 side wall). They did an outstanding job and exceeded our expectations in all the areas needed detailed prep work that we were unaware of and worked diligently to fix the detail items. The team was very professional, friendly and were happy to answer any questions of issues we had before the job began and throughout the job. The skills needed for this job were many and the Holze team covered every aspect from the broad to the tiny detail required. We wholeheartedly recommend Holtz Painting. If our job's Professional Team was representative the Holtz Team, uo can't go wrong with choosing the best quality over seemingly low-cost painters. The say you get what you pay for and we got the best quality and highest value for the work done by the Holtz Team and we are very happy with the Holtz 5-Star team that worth at least 10 stars. The neighbors must all be jealous of the way out house looks now. As an retiree, I've seen a lot and have painted a lot and I would be proud to have been on the team that restored our pretty large house to its rightful beauty. Kudos all around. Thank you. Greg Peters.

Holtz is absolutely the best! Recently we had an emergency repair /paint job due to a water leak…read moreand a wedding shower coming up. They worked us in and did a flawless job. Even our sons said wow! They painted the outside of our house several years ago. We felt like it was finally done right. Can't say enough good things about them.

Quick reply with a quote / visit and then scheduled work. Good detail on the quote and fair…read morepricing. Jason is a good guy too and easy to work wiith. Highly recommend.

I had a door that needed to be reversed. We got an estimate…read moreand it was a fair price. Communication was easy, the work was done nicely and everything was cleaned up. There was a small issue with supply chain but that was out of their hands. I'd hire this company again in a minute.

Hired this company to clean my gutters. They have been out twice and water is still flowing over my…read morewindow. The third time I had to call has not generated a call back. I guess quality is of no importance. Needless to say I will never hire them again '

Used to be good and I'd used them for several years. But this year was very different. I was given…read morean appointment for about 2 weeks out. No problem I can wait. Then I had something come up and needed to know AM or PM expected. Reached them 2 days before and was told I'd get a call back. (they'd always been able to give a rough estimate in the past). No call back. The day of the appointment - No show, did not answer my calls that day or the following days to see if it was just a mis-communication. It was hard to believe that I'd been ghosted by my gutter cleaners that I'd used for years. People this is BAD customer service - if you don't want my business , just tell me. I'm an adult and I can take it. Now I have to reschedule with someone else and have to wait again to get the gutters cleaned. Be assured, when I need mu gutters or gutter guards replaced I will NOT be calling Mind in the Gutter.

Jordan and his team were really great, from the estimate to completion. We have a very sloped and…read moreodd shaped driveway, so Cullen the estimator, was very thorough and even made a second trip back to make sure his measurements were on point, in an effort to make sure were weren't going to be charged more money than necessary. When Jordan and his team showed up, it was all business. They were all very professional and friendly and they made sure everything looked perfect before they left. Because of our sloped driveway that leads to our detached garage, I was genuinely concerned about water drainage off the property and not into my garage. They handled the grade with precision and it literally rained for two straight days (over 2 inches) and not a drop of water came near the garage! An answer to prayer really. Highly recommend Jordan and his team for your asphalt or paving needs. AAA+++

We were very pleased with Jordon's initial work and pleasantly surprised with his follow up after…read morewe had questions about the initial application. Prompt and professional service.