I will start my review by saying that we feel like we got a great final product in our master suite…read morehome addition, and we are so pleased and thankful for this. All the workers we dealt with were pleasant and relatively competent. The reason I would not recommend Coastal Contracting is primarily due to the lack of follow through with their one year warranty on materials. Our addition has been completed for about 9 months at this point, and we have had 3 distinct issues come up. Twice the HVAC has failed, and once the shower plumbing was malfunctioning. The first time the HVAC failed was right before the ice storm of early 2026, and we called the installing company to arrange service. They came out promptly and fixed the HVAC (faulty part, but we now had heat!) but we were told that we had to pay out of pocket for repairs since we did not first contact Coastal in writing. Ok. It then failed a second time right before the heat wave of July 4th weekend, so we contacted Coastal. We did get a personal email back after business hours saying that they would contact us after the weekend, which after 2 business days we have not heard from them. Again we did some repairs on our own. The plumbing issue happened between the two HVAC issues, so I was wise to submit my request for service in writing and followed up with a phone call, during which I was assured I would hear back...which I never did. It is just disappointing. Also disappointing were the many mis-ordered parts and vanity that delayed our project, the cut corners that we had to be vigilant about inspecting, and the surprise few thousand dollar increase in fee for a plumbing issue they did not see when they were quoting us. They admitted they didn't look under the house as they should have (I thought we were paying for their expertise?), but assured us that we could be happy that we were still getting a good deal. Maybe these hiccups and lack of communication after they get their check are all normal on a project of this size-I don't have any other point of comparison.

Coastal Contracting helped me with a bunch of minor fixes in my townhouse prior to listing it for…read moresale. They were able to provide an accurate quote and then knock everything out very quickly. They also did excellent work. The bathroom renovation in particular came out great. Definitely satisfied!

I hired Hetrick Painting to paint my previous home that I was selling, and the new townhome I'd…read morebuilt in a 55+ community. They were fantastic. They use all super high quality Benjamin Moore paint, they were very careful with our furniture and our art, they were professional and courteous, and they finished on time and on budget per their written estimate. If there was a 10 star rating, I'd give them all 10's!

Absolutely phenomenal experience from start to finish. Rob and his team were great in communication…read moreand always punctual. The timeline was exactly as described and they followed up several times to ensure everything was as expected. Would 100% recommend.

I've had projects at my house done by the Handyman division and they are professional, prompt, and…read moreresourceful about repairs to an older home. For larger projects, Mason is amazing at helping you decide what you want and then coming up with unique designs that are beautiful and creative to make it happen. Honest, smart, talented guys! My latest project involved renovating an old fishing cabin, keeping the charm of the original structure while updating lighting and interior finishes ... on a budget, of course! Mason has all sorts of innovative ways to blend new products ( like low voltage cable lights) into traditional settings for the affordable Wow factor. Give him your ideas and step back and turn him loose! I'm thrilled! I've added a photo of the lighting in the dining area. A small space is a challenge!

A little over a year ago Mason and his crew began to transform the inside of my recently purchased…read more1960s rancher house. The cute little house was wonderful but needed a face lift and we decided to go ahead and totally gut it and give it a new life. And that Mason did. This little house is now my home and is a total gem between its characteristics and the land it now sits proudly on. The craftsmanship and attention to detail is outstanding. Mason's crew was dedicated and hardworking and always happy to answer questions at the job sight. Mason was also very easy and fun to work with to put our ideas together to make our visions come to life. If you are ever in need of someone who you can trust to help you make your house projects a reality Home Masons is the team I would turn to. I will definitely be returning to them for any future needs for this special little house!

Repaired siding and trim on my home. Provided estimate, scheduled job and followed up to make sure…read moreI was pleased with the work. They earned another satisfied customer.

Had my rear deck repaired, the flashing needed to be repaired because it was dripping brown rust…read moreonto our cars and nobody could figure out how to repair it but fixed and painted and they did a great job

I hired Mr. Handyman to make adjustments to two exterior doors and one interior door that had all…read moresettled or swollen in different ways. Couldn't be happier with the patience and quality of the work. I also asked the technician about other jobs that I wanted to get done but didn't have the time, patience, or energy to attend to. He answered all my questions and told me what I need to do to prep (and which supplies to purchase) in order to save some money. Very helpful. Mr. Handyman is not cheap. But they are a good value, considering they are getting things done I NEED to have done. And the y were available within a few days of me making the request and agreeing to a phone estimate. AND the actual cost was within the range of that estimate, which is really appreciated. Will call them again.

Francisco constructed a new set of steps in my garage that are perfect, short rise and extra…read morehandrail with slip prevention treads. They are perfect! And Francisco was, too, helping me make good choices for my safety! This is not my first time with Mr. Handyman, and I have been pleased every time.

Quick reply with a quote / visit and then scheduled work. Good detail on the quote and fair…read morepricing. Jason is a good guy too and easy to work wiith. Highly recommend.

I had a door that needed to be reversed. We got an estimate…read moreand it was a fair price. Communication was easy, the work was done nicely and everything was cleaned up. There was a small issue with supply chain but that was out of their hands. I'd hire this company again in a minute.

A Plus Roofing did an excellent job replacing our old roof. Howard really helped me make the best…read moredecision. I was quoted by three other very good contractors. He also kept me up to date during the process. I highly recommend A Plus.

The crew did a fantastic job. My wife and I are really happy from sales pitch, to finish. We took…read morethree job quotes and took the mid range price. The sales briefing Alex gave us was professional, detailed and he answered all our questions. Communication with him throughout the process was excellent. Now we have expensive Leaf Filters! We made it known that if anything happened to them during installation...we wanted them to be immediately repaired. Alex, wrote that addendum right into the contract on the spot. Some of the other contractors stepped around the issue which was a major problem for us. Thankfully, the crew didn't damage the gutters (that my son and I could detect) and they appear to have made it through the process. The crew arrived early and did a fantastic job. They repaired decking sections that needed (they didn't overlook it and keep going), took care not to trample my wife's plants. It was very windy today but they policed up all the debris to the last nail. The job was precise and looked beautiful. The crew was also very professional and polite. It was a pleasure to have them here. It you need a new roof...hire this outfit! You won't be sorry.

I recently reached out to RVA Gutter Pros to get information on cleaning my gutters. Jennifer…read moreresponded to my message in less than 30 minutes and was extremely thorough in regard to service expectations, payment options, etc. I was impressed and decided to get them to do the work. The very next morning, as promised, a tech rang me first thing to let me know they were on the way. Aiden and his assistant not only did an excellent job cleaning my gutters, but took pictures and video of trouble spots and a soffit that had some damage. Aiden explained what was causing the problem and provided some potential solutions. They then did a fantastic job cleaning up and even cleared off my entire deck! It has been a long time, since I have experienced such professional and outstanding customer service!!! I would not hesitate to use this company again in the future (and plan to)!!! Their website claims that their mission is to "treat their customers and each other as family"... and based on what I have experienced thus far, they are living their mission!!! THANK YOU guys for an excellent job!!!

WARNING: be really careful. i engaged four gutter companies to inspect a very specific 10-ft area…read morewhere my gutter had become disattached. 3 of the four(all members of BBB) didi't even require a ladder before giving me estimates btw $500-$1000. simple problem. yet these entitled jerks started climbing onto my roof and ripping away some rotted wood on a window sill(all captured on ring camera). they were on the hunt for a bigger estimate. they scared the shit out of me when they popped up outside my window on the third floor. the owner then tried to gaslight me and changed her story repeatedly to justify why MY permission to climb all over MY house was...wait for it... unnecessary. in the end she literally blamed ME as being the problem. DO NOT USE THEM IF YOU HAVE A SPECIFIC PROBLEM. THEY SEEK ACCESS TO YOUR HOUSE TO TELL YOU YOU NEED THOUSANDS OF DOLLARS OF REPAIRS. THEY ARE A RELIC FROM LONG AGO. like the mechanics who told you your car needed a new engine regardless of its condition. My advice? Avoid.