On time, honest, and great attention to detail. They also have amazing customer services. Thanks Ecoread more

Wonderful selection; knowledgeable and fantastic customer service; amazing installers and…read moretechnitions!

Excellent company! All around. Quality workmanship, customer service and pricing is very fair.read more

Kate & Chris operate the most attentive and accommodating custom stone business in the area. Their…read moredesigns and color options with local distributors seem endless. All of their staffing have the same level of professionalism one would hope to encounter when trying to choose those personal changes or additions to one's home.

I've held off writing my review out of compassion for small business. I cannot let that affect the…read moreresult of others' projects. First of all, I should have looked elsewhere when the owner didn't return phone calls and then was late for our first appointment. With the invention of cell phones, there is no reason to leave anyone waiting unexpectedly. Now onto the quality of their work. The polished edges look as though they were training an apprentice. Two of the slab had to be sent back to grind the radius corners into an actual radius. One of the slabs was mis-cut and they thought I wouldn't notice. The front of the slabs are not in line with the front of the cabinets. Why do a template if you're not going to align the slabs. One slab on the side of the range is not level and is obvious. The slab between a wall and refrigerator panel was cust about a quarter of an inch narrow. That's fine if they would have split the difference. But, no. They shoved it on an angle to one side. It looks like a mess. The sink cut out looks as though the apprentice was either drunk or just plain didn't give a crap. When I asked the male owner what he thought about it, his response was, "Could we have done better? Yes. Is it acceptable? Yes." The installer got caulk all over my cabinets and when I asked the owner how I could get it off, it was suggested I use paint thinner or something like that. Yep. Use paint thinner. Morons. I ended up using mineral spirits. Why was it up to me, the customer, to have to do that? It was on me if I took the finish off my brand new custom cabinets. They should have sent someone to do that. And don't get me started on their ability to caulk the tile backsplash to the new counter top. Pathetic mess. And the silicone all over my new sink is a real treat. Perhaps I expect more for $4000. We didn't use level one granite. We used manufactured stone which is more expensive. Save yourself the grief and look elsewhere.

Great service. Everyone in their team is super nice and accommodative. What impressed me most is…read morehow far they would go to make customer satisfied. I learned that there are many imperfections from the house builders and cabinet frame makers, James River overcame all that and addressed every little detail, above and beyond just stonework... Can't say more about it. Gotta give James at James River a shoutout! Well done.

So much more of a selection than the big box stores! Thicker and such beautiful slabs to choose…read morefrom! Same price as the Home Depot, Lowes but such better and pretty quality it's noticeable right off the bat! Why go through a middle man when Capital can do it all and with such care and quality! Love our quartz and it just makes our kitchen POP! Thanks Capital Granite

They have a broad selection of granite & quartz to choose from. The finished product is top…read morequality at a reasonable price. We have new counters in our kitchen & 3 bathrooms that are beautiful. We were also able to select sinks & faucets. Personnel were very knowledgeable and friendly. The actual installation is done by Patriot Renovations, and they did an outstanding job.

This business is simply a gem. I bought a distressed wood mantel and crown molding. Dave, the…read moresalesperson, could not have been more helpful and informative. Our mantel is a beauty. Our tour of the facility was just astounding. A great experience.

I met with the owner for over an hour and learned more about heart pine then I could have every…read moreimagined. I came up for a few pieces to help with our remodel and was blown away from the customer service I received. I was also given a referral for a Hampton flooring company to sand and stain our floors. Our floors look amazing!

I couldn't be happy enough with these folks! They were very accommodating with the new house that…read morewas being built. I wanted to get the floor done before we moved in, which left a pretty tight window. These guys pivoted seamlessly and were able to complete the install just in time. The end result was beyond my expectations. They over delivered! The job took two days. Cleanup was prefect. The floor looks amazing and the price is fair. This father and son team pair well nicely and are very very responsive to any questions or concerns I had. I would highly recommend them.

Very professional company providing a quality product in apoxy garage flooring…read more Great communication, started and finished project in a timely manner. Highly recommend!

Service and products were top-notch. Moe was fantastic to work with. Will definitely be returning…read morefor more and recommending throughout Richmond.

NOTE: I worked with Moe Satari at CGM and purchased my countertops via Cabinets to Go…read more Moe was patient and effective resolving issues created after the wrong color tile was installed for the shower floor and the wrong kitchen sink was delivered to the job site (not CGM errors). Getting the sink originally specified would have delayed our project 6-8 weeks. The incorrect tile color was still great, but required a change to the countertop stone selection. Moe walked me through the CGM slab yard and helped find a countertop slab which worked with the tile in the kitchen and bath and was also an option available for Cabinets to Go clients. I love it even more than my original choice! Moe also worked with the fabrication team and CGM management to find a solution which allowed us to use the sink we had on hand vs. having to re-order. This saved time and money. When white caulk was used in the bath vs. the clear used in the kitchen, the look wasn't what I wanted given the charcoal gray stone chosen. With CGM, I experienced zero pushback and no excuses getting that error corrected promptly and properly. Too bad this approach isn't more typical of those in the construction trades! How a business addresses problems says so much about their integrity and customer service. I'd definitely use CGM for future countertop installations. It was a good experience all around.

We closed on our house, which had carpeting in the first floor and I hate carpeting. Our realtor…read morerecommended Ferguson Professional Flooring. Everything was great. Steven contacted me immediately after I emailed an inquiry, and showed up for an estimate the next day. I had budgeted on the high side of what I expected the job to cost, and his estimate came in under that amount. He sent me a link to upload a photo and see how the different options might look. Once we settled on a design, we scheduled the job for a week and a half later. His crew showed up early and banged out the job in under four hours. Floors look absolutely great and I'd definitely use him again. First class professionals here. Everyone who has seen the floors has LOVED them.

I found Ferguson on Google. Ferguson showed up well reviewed and it is a local family owned…read morebusiness. Stephen was very responsive, provided upfront pricing line by line, and was willing to be flexible with the timing of the project which was a tremendous help. The flooring was able to be put in quickly...there was a little hiccup due to an issue with additional subflooring that needed to be taken up but the additional cost to take it up was reasonable and Stephen communicated that upfront. The trim could not be completed same day due to the subfloor causing the floor depth to change but Stephen offered a temp stop gap solution, ordered new trim, and came back within a week to complete the work. Stephen was very good at communicating, sending me pictures to help me choose what kind of trim I wanted around the reception desk (I was not able to stay on premises). He also sent pictures and messaging as he encountered issues. Other contractors may have just done what they thought best but Stephen consulted with us prior to completing the work. We have had compliments on the flooring and we are happy with the result. Would recommend!