I would not hire this company for anything. We made an appointment they were not only a no show but…read moreno text no phone call just me and wife waiting and watching for them. YOU'RE FIRED

Excellent work installing quartz bathroom countertop. Explained everything, outstanding customer…read moreservice.

I had hired Absolute Stone Design in the fall of 2025 to repair an issue with my granite counter…read moretops having an uneven seam. They sent out two guys to repair my countertop. Only one of them spoke English. None the less, they were able to fix the issue. Fast forward to February 2026 and the issue with the uneven seam returned. Apparently, the fix didn't stay. Spoke with Renee at Absolute Stone Design and explained the issue. They sent two technicians to my house to repair the issue. This time neither one of them could speak or understand English which made it very difficult and problematic to explain what needed to be done and what my wishes were. Me and the technician ended up having to use a translator app on our phones to communicate which was quite time consuming and only prolonged the issue of getting my countertop fixed. After 20 minutes or so of back and forth trying to explain what the process was and what my expectations are the technicians began working. They put some sort of device that straddled the seam and using suction moved the two different sides of granite to make the seam even. The whole process took a little more than an hour. Once they were done, they seem to pack up their stuff in a hurry and left. Now my wife and I didn't stay in the kitchen the entire time and watch them work. Once they left, my wife and I went to dinner. Once we came back and closely inspected the work, that's when we found the damage to our countertops. They had put a hole in our stone and tried to cover it up by putting some kind of filler in the hole hoping we wouldn't notice it (see pics). I was able to scratch out the filler with my fingernail. I went to the Absolute Stone design office and spoke to the owner and explained the issue of what happened and showed him the pictures of the damage. His response at first was denial and then asked me how do I know that wasn't there before they started work. Then he tried to explain how the stone is old and brittle. He tried to explain away a couple of different excuses so as to avoid responsibility. After a little further explaining my position and how I don't buy his excuses I advised him that I am not paying the $300 fee he wants for the work as I am not paying them $300 to come to my house and damage my granite and then not offer to fix it. The owner was OK with that. He also advised me that he would speak with Renee about the issue and someone would be getting back with me the following week. That didn't happen and no one called me. Only after I received an invoice in my email (about a week later) did I call them back and speak with Renee and explained again what had happened. I could tell from our conversation that no discussion was had between her and the owner. I also advised her that I was not paying the $300 to them after they had damaged my granite. She understood and was OK with it. Now here we are a few weeks later and I get a call from a young girl at Absolute Stone Design inquiring about the $300. I again had to explain to this young girl what took place and for her to speak with the owner and Renee. I also explained that they sent two technicians to work at my house and neither one could speak or understand English. Her reply both shocked and surprised me as she said in an indignant manner that "I don't see what that has to do with anything..." and before I could explain, she hung up on me. Having been treated like this by Absolute Stone Design, I would not recommend doing business with these people as they are not very customer focused and apparently are OK with sending technicians to fix your problem without even being able to communicate with you should you have concerns or questions. And it appears that their staff are not properly trained on how to provide quality customer or show any empathy towards a customer who has experienced issues with their work nor do they seemed concerned in any way on offering to make it right. Buyer Beware!

I am SO happy with my bathroom countertop. Melissa helped me. She found a remnant of Silestone…read moreStellar Snow in the Tile Courtyard. I was thrilled. I'd seen a sample of it at Home Depot, but my project didn't meet their minimum. Went to another shop in Powhatan; they were super nice but a bit pricey and their product was a fabricated copy. (I wanted Silestone for all the right reasons.). What really impressed me: 1) Melissa didn't charge me for the circle cut out I wanted in the top left corner - (for trash!); 2). Gonzago was so polite, knowledgeable, patiently measured and convinced me to get the matching backsplash. Glad I did. and lastly, 3) The install team was polite, efficient and filled in the glue where I thought more was needed. (Keep the lady happy!). I've referred Melissa and team once. Hope I can do it again. Thank you, ASD.

Felipe did a fantastic job on our countertop replacement. Courteous, professional and treated our…read morehome like his own. The work he and his team did was impeccable. His price was very competitive. Will definitely use Felipe if and when we have another countertop job!

From the owner: North Richmond home improvements Granite countertops,…read morequartz countertops, marble countertops, kitchen countertops, bathroom vanity countertops, outdoor countertops, commercial countertops, outdoor island countertops.

A part of my kitchen sink rusted and caused a major leak under my sink. I assumed the sink would…read moreneed replacing and the granite would be an issue. I got TR Granite from yelp and communicated with them. A representative came out the same day and was very knowledgeable as to what needed to be done to fix my sink. He was honest and up front when he could have tried to sell me a sink. I appreciated that very much. A few hours later a gentleman came and replaced parts in my sink and it's as good as new. And at a cost less than a plumber would have charged. A very small job that was given the same courtesy as a big job. Rare qualities these days. Would highly recommend.

I had a Quarts counter that was 1/2 inch too wide (new refrigerator). I asked if they could help…read moreand received a resounding yes. Not the "that's too small a job" I had expected.They offered to remove , trim, and replace it or I could bring it in. I dropped it off and picked it up the next morning. The edge treatment was an exact match. Old fashioned customer service. Thanks

The quality of work Clarke and his team provide is the very best. The kitchen design company I…read morehired to update my kitchen contacted Clarke to cut and install the stone I selected for my countertop. Clarke uses the template method to measure the space and as a result the countertop fit perfect. Other people have commented on how well the countertop was installed. The install guys for the range commented on it because they didn't have to make any adjustments, the space for the range was cut to the exact dimensions for the range. The tile guy also commented that it was done right since the countertop included a piece behind the range that is sometimes left out.

In 2012 I replaced a countertop and sinks in my master bathroom, choosing a beautiful granite…read moreremnant from "Discover Granite and Marble" at a reduced price. I've loved it, so when I realized, a few weeks ago, that the cheapissimo 30-year-old countertop in my other bathroom was irreparably cracked and molding underneath, I headed back to the showroom. I chose another remnant, this time a lovely piece of marble, again at a reduced price. Installation of the counter and undermount sinks was prompt and well done both times. I am able to do the plumbing myself but if you can't, you will have to hire a plumber separately to hook up your faucets and drains.

Loved their job. Measurements were accurate and technically right. Installation was very fast. Good…read morebehavior and on-time labor. I got my countertop 5 days after signing the contract! That was awesome! They also had their mask on. Great job! Highly recommended!

We had an absolutely amazing experience working with Stoneworks. From the very start, Daniel worked…read morewith us As we found a perfect material for our job. He was chill, patient, responsive with quotes, and very accommodating. We really like the idea of supporting a local family business that provided outstanding customer service and craftsmanship.

Daniel, Oscar and the whole team did an excellent job with our new granite countertops. From…read moresourcing the stone from a third party, to precise planning and scheduling, and expert installation, everything was exactly as promised. Strongly recommend this business.

We wanted to replace our laminate kitchen countertop with a quartz countertop. The kitchen is a U…read moreshape with a sink in the top of the U, then after the stove there is another very small countertop and another countertop beside the refrigerator. Here are the pros and cons: Pros: No pressure sales by informed salespeople in the store. They know their products but don't push for a sale. It was nice to not feel pressured. The stone is available in a storage warehouse right next to the store so you see the actual slab and not just a small sample. There is a good selection. After a 50% deposit, they schedule the installation at your convenience with a day and time window. They removed the old countertops, installed the new ones, and drilled holes for the faucet (we had it already) at the house. Cons: We received a voicemail message the day before installation changing the delivery from morning to afternoon and it was difficult to shuffle work meetings at the last minute. There is a seam at the sink we weren't told about. We assumed and should have confirmed, but we thought the U would be one big piece. It's not very noticeable, it's just not what we expected. We had them also install their 50/50 sink. It looks good and is really deep. For the plumber, the drains are at the back of the sink not in the middle. My husband had to reconfigure the pipes to make this work so it wasn't a simple installation. (They don't hook up the sink.) Overall, we're happy with the countertops. The installers were nice and professional. Once done, they used our shop vac to clean up.

Terrific selection, friendly service, but zero follow through…read more Once I told them I was not going to reno my kitchen with the building contractor who had recommended them to me for a counter top, they stopped speaking to me. They would not even quote the job. They did not return phone calls or an email.