Service and products were top-notch. Moe was fantastic to work with. Will definitely be returning for more and recommending throughout Richmond. read more

NOTE: I worked with Moe Satari at CGM and purchased my countertops via Cabinets to Go. Moe was patient and effective resolving issues created after the wrong color tile was installed for the shower floor and the wrong kitchen sink was delivered to the job site (not CGM errors). Getting the sink originally specified would have delayed our project 6-8 weeks. The incorrect tile color was still great, but required a change to the countertop stone selection. Moe walked me through the CGM slab yard and helped find a countertop slab which worked with the tile in the kitchen and bath and was also an option available for Cabinets to Go clients. I love it even more than my original choice! Moe also worked with the fabrication team and CGM management to find a solution which allowed us to use the sink we had on hand vs. having to re-order. This saved time and money. When white caulk was used in the bath vs. the clear used in the kitchen, the look wasn't what I wanted given the charcoal gray stone chosen. With CGM, I experienced zero pushback and no excuses getting that error corrected promptly and properly. Too bad this approach isn't more typical of those in the construction trades! How a business addresses problems says so much about their integrity and customer service. I'd definitely use CGM for future countertop installations. It was a good experience all around. read more

CGM did a great job on our countertop. Excellent communication and a beautiful final product. read more

Classic Granite and Marble - Countertop - Building Supplies Near Me - Powhatan, Virginia

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Great company! After the initial measurements were taken, Aylissa was in contact with us and walked us through everything to bring our vision to life. The stone is beautiful & fit like a glove onto our cabinets. The installers were efficient & cleaned up when they were done. I would definitely use this company again and recommend them to any friend or family member. read more

Classic Granite and Marble - After - Building Supplies Near Me - Powhatan, Virginia

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Wonderful customer service from Mor and great installation!!! Very professional - highly recommend!!! read more

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Highly recommend this company! Ed Gray was my salesman, he's very helpful and could point me in the right direction as to exactly what I was looking for. Also he got back with me in a timely manner with questions I had and so forth! Ask for Ed he's great! This company was quick with the job didn't take too long to get done. They did it a timely manner and couldn't be happier with the job! read more

Classic Granite and Marble - Bathroom Vanity top! - Building Supplies Near Me - Powhatan, Virginia

I ordered my quartz from Home Depot. I was told that the style I picked was not something they keep in stock and recommended I come take a look at their inventory. I found something l liked a lot better that was more expensive, but they gave it to me for the same price as what I already paid. The templator came out the day after my cabinets were in and they were installed 8 days later. The installers did a great job. I would recommend them to anyone. read more

Classic Granite and Marble - Peaceful Azul Quartz - Building Supplies Near Me - Powhatan, Virginia

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I purchased my Granite from home depot Classic Granite did the final sale and install. I have to say that the install and the sale went much better that I expected to the point that I would say it went wonderfully. Moe my sales man was great and gave us great serivece and not to left out were the template person and the installers all were very good at their job. Were I ever to do new counters tops again I sure would call them and you should to. read more

We were very well pleased with the service received from the sales person to the installation crew. Very knowledgeable on the sales end and with the technicians installing. We would highly recommend using this company. Bruce and Lestra Waldrop read more

The staff was very polite and professional. The work was done in a great timeframe and they guys spoke with me every step of the way. I was ablw go take pics and document the work as well. read more

I had a very good experience with this company. Seller Moe was very helpful with all my need. The measurement was set up in about 3 days, countertop installed in a week. They are very professional! I am very pleased! Plumber was very professional also! They even cleaned up my kitchen afterward! If I ever need countertop in other houses, they are the only one I will choose. read more

I would give them a zero if possible. First, they totally messed up the shower installation and when they came back it, they damaged the bringing in the granite. Katie, the representative, assured us that we would be paid in full for the damage that was done however, now they only want to pay a very small percentage of the amount. Never, ever would we use them again. read more

Classic Granite and Marble is an excellent company! From start to finish, I was impressed with their communication, commitment to excellence, customer service and professionalism. I had originally selected a surface that was problematic from touching and they supported this information with pictures, recommended a few options, and gave me a product aesthetically pleasing and a better performer. Timely communication, scheduling, arrivals, and installation exemplified their professionalism. Thank you CGM for making this project an enjoyable experience! Highly recommended! read more

Used this company for installation of Cambria Inverness quartz countertops in my kitchen, bar sink area, kitchen desk & dining room area. All I can tell you is give them a call FIRST -- you will not be disappointed with your customer experience from start to finish! read more

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I contracted at Home Depot with Glassic Granite and Marble (CG&M) as the supplier. The options for viewing were limited at Home Depot, so I went to their showroom where it was much easier to evaluate the product (I chose quartz countertops for my kitchen). Time was a constraint for me and everyone at CG&M was wonderful, most especially Moe! He listened to our situation and desires, then guided us through their warehouse where we found the perfect piece. The installation crew was on time and very professional. I love my kitchen and really appreciate the entire experience at CG&M. read more

Jose" and Vidal go above and beyond. They worked until after 7 refreshing our quartz tops. The repairs are impeccable and the desire to exceed our expectations are terrific. 5 thumbs up!!! read more

My counter looks great and classy. The job was done so great. The installation was made perfectly. And I would like also to commend the guy name Moe, who always keeping in touch with my project,even though I only spoke to him on the phone , answering all my concerns in a very polite and professional manner. Keep it up!!! you did a great job. And I highly recommend this company!!! * read more

Classic Granite and Marble - corner counter top - Building Supplies Near Me - Powhatan, Virginia

My experience was wonderful with Classic Granite and Marble. The quality of their work was excellent. They kept their appointments as promised. My job is beautiful. I am very pleased with the work they did for me. read more

I purchased my countertops through Home Depot and CGM was contracted by Home Depot to measure and install the project. I am COMPLETELY blown away and the quality of the experience with HD and CGM. If I could make a suggestion for improvement I would but everything went flawlessly. A very happy customer here! read more

Classic Granite and Marble - Building Supplies Near Me - Powhatan, Virginia

We needed a new granite countertop in our tiny house. From start to finish, Classic Granite and Marble was professional and communicated every step in the process. Alyssa was great with walking us through the process an updating us on every detail. Johnny the templator and Rodolfo the installer were very helpful and gave us good suggestions and alternatives when needed to achieve the look we wanted. Overall, a great experience! read more

Excellent communication from Moe Satari from Day 1. Answered all questions promptly. Kept me informed of the status of my order at all times. Moe even made some suggestions that we ended up following and we couldn't be happier with the finished product. Easy 5-Stars! read more

Classic Granite and Marble - My quartz slab in the factory. - Building Supplies Near Me - Powhatan, Virginia

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We needed to update our dark granite counters to something lighter and chose a gorgeous quartz countertop from Classic Granite and Marble. Moe and their team did an outstanding job from start to finish. They provided great guidance on the entire project, and their team did a fantastic installation. This was a great experience and I would absolutely use them and recommend them to everyone! read more

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We had a terrific experience (again!) with Classic Granite & Marble. Sarah, our design consultant could not have been more patient as we considered nearly every countertop option in the CGM warehouse. Korey, our templator, was helpful and professional - answering our questions and making excellent suggestions. Gio and his team did a very good job at installation and our one service request was handled promptly. Overall, the product and service from CGM were excellent and we highly recommend them. read more

Good quality workmanship. I worked with Moe throughout the whole process and he was very professional, responsive and helpful. read more

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Excellent service , beautiful installation, very knowledgeable and courteous sales rep, Moe, who was most helpful in getting g us samples and pricing , etc. read more

Classic Granite and Marble - New granite countertops - Building Supplies Near Me - Powhatan, Virginia

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EXECUTIVE SUMMARY: Classic Granite wasted 4 hours of time. They delayed my attic bathroom project by 3 weeks due to a mistake on their part. THEY RUINED THE GRANITE I PICKED OUT by drilling the wrong holes. THEY DIDN'T EVEN REPLACE THE RUINED PIECE WITH THE REPLACEMENT PIECE I PICKED OUT. It's almost as if they intentionally installed the most ugly part of the slab on purpose (without even asking me). Now I'm stuck with an ugly piece, delayed 3 weeks, lost 4 hours of my time, and I paid full price for this disaster. They didn't even ask me how they could attempt to rectify their 2 big mistakes. ----------------------------------------------------------------------------------------------------------- the long story: My first experience was to show up for my appointment and my rep never arrived. 30 min drive there. 30 mins of waiting. 30 mins drive back. Bad first impression. A couple months later, they called me to followup. They apologized for missing my appt and asked me to come in again. I did and made a purchase on the spot for 2 granite installations. On the day of installation, the exotic granite I selected for our bathroom was drilled incorrectly. I called Classic Granite to inform them of their mistake. They took the piece back and assured me they would send pictures of replacement slabs (so I could choose) by the next business day. That didn't happen. So, they're paid in full... and I'm still waiting for my bathroom granite to be installed and wasting my time following up with them. This pushed back our schedule with the plumber and delayed us. I've spent this morning following up (which is supposed to be their job). So far, all I've gotten are excuses about how busy they are. That's not what a customer who has paid in full wants to hear. Not happy at all with Classic Granite. My opinion might change if they rectified their mistake and refunded part of my order to compensate for lost time. So far, all I have from them are promises and excuses while they have my money. UPDATE: A week after they ruined the granite I picked out, they came and installed another piece that wasn't the replacement piece I picked out. CG called and explained "oh there was a fissure in the piece you selected so the fabricators had to cut a piece from somewhere else". And they did that without even bothering to ask me!!! They couldn't have done a worse job if they tried. I would not have purchased this hunk of junk. A rep told me "next time, we'll have to make sure the fabricators check with the client before changing the selection on them". YA THINK?!?!? They couldn't have cut a more ugly piece if they tried. Almost as if it was on purpose. Hope they go out of business. Try Brazilian Best Granite instead. There, I got everything I paid for -- unlike Classic Granite. read more

This is the third time I have used Classic Granite and Marble for a project. Previous projects were to replace kitchen counter tops, install vanity counter top in primary bath remodel and now to install two vanity counter tops in remaining baths. Everything went smoothly and everyone was professional. The designer was very thorough and patient making sure I saw all the slabs I wanted to see and giving me several price options. The scheduling all went well, Andrew kept in touch to see how we were progressing and the installers and plumber called 30 minutes before they arrived. It was a good experience. I would use CGM again. read more

Classic Granite and Marble - Hall Bath. Counter, sink and faucet installation by CGM. White Sparkle Italian collection Quartz - Building Supplies Near Me - Powhatan, Virginia

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They were quick, professional and courteous, I found it to be a positive experience and would do it again.

Excellent customer service, super accommodating, and reasonably priced. They've now done my office space and small bar, and even though they were small projects, they were handled with consideration and care. I would highly recommend Classic Granite! read more

Classic Granite and Marble - Bar area - Building Supplies Near Me - Powhatan, Virginia

Could not have asked for a better experience dealing with this company. Great communications and excellent work. Highly recommend!

Moe was very helpful with my project. He patiently explained the different edges of the counter tops and helped me pick another slab when needed. I asked several questions at every step and he responded quickly and professionally. He was immensely helpful. The installation crew was also amazing. They were quick, professional and friendly! I would highly recommend CGM! read more

Update: Below you can see that the a representative stated that they be looking into this and contacting us. As of 11/17/2021 we haven't been contacted by anyone. Obviously they don't care about the customer, just how they appear to the public. read more

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Incredibly arrogant! I had a horrible experience with a show room sales person who obviously did not want to be there. I realize it was 4pm and they close at 5, but my wife and I merely wanted to browse quickly to get some ideas for our remodel. Deep sighs and eye rolls generally are a turn off to a potential customer! Needless to say, we will be going elsewhere. read more

We recently replaced the countertops in our kitchen and were very pleased in all our interactions with CGM. Our process began with a trip to the show room on Route 60 that contains numerous examples of different kitchen and bathroom surfaces. Over the course of three visits, we met with two friendly and helpful sales associates, saw all of the quartz and granite slabs in stock, learned about the different finishing options, sinks, faucets, and other details, and got answers to all our questions. There was no high pressure selling, and everyone was very flexible in meeting our needs. We were very pleased with the wide range of options, the professional fabrication and installation, and the finished result in our kitchen. We are happy to recommend CGM. read more

Seamless process and such a great team to work with. Very communicative and professional. They talked me through the whole process and installation was quick and easy. Beautiful end product and definitely recommend ! read more

We contracted with CGM to do our entire 1st floor counters in March after comparing different fabricators + stone yards vs. all-in-one vendors like CGM around RVA. Our initial project manager/sales person (PM- Joe) that was assigned to us was fabulous. He really followed-up with us during the decision making stage & we had at least 2-3 on-site meetings with him to look over various stone, design direction & pricing options. When the project was expected to be at least 2x what we originally build our house with - we wanted to be meticulous & careful about our choices. Finally, we chose Quartzite which has the look of marble but is more durable & much easier to care for. We did get some marble for the master bathroom though - LOL! Then...our CGM PM abrubtly left the company & we were assigned another PM. That was when things kind of fell off the rails. 1) Disengaged project manager: We felt like the replacement PM had a lot balls to juggle (personal & professional) & left us on our own to handle final selection, project scheduling & installation oversight - basically doing ours AND their project coordination. ex: we were even passed to a 3rd PM (fill-in on our project but actually quite a good part time stand-in) on several occasions to work on design choices, final slab selection, payment questions & follow-up fixes. 2) Quality control out of the warehouse was a problem: Small chips & scratches that required additional visits to smooth out (2x). Seems there was not a final review before it left the fabrication area. 3) Lack of direction from PM: With a less than engaged PM, we had no indication that we had to tear out some tiling for the new counters until the installers were putting it in & couldn't make it fit. So this was nearly disasterous as the tiles we have on the wall are no longer imported into the USA! Fortunately, we had barely enough left over from our original build 8 years earlier. But this was a near deal killer if we had to retile the entire wall due to not having replacement tiles because of replacing the counters - what a cluster!! 4) Accountability: Installation team turned off the water in kitchen including potfiller before install. After counters were installed, CGM's subcontracted plumber came out to turn back all kitchen plumbing back on that he knew about. Guess what was not turned on? Potfiller. Called into CGM & install team came out again but didn't know how to turn on the potfiller & what they had turned off. CGM called the plumber & he said not my problem. Finally - we turned to our own plumber- whose phone admin - was able to tell us exactly where to turn the potfiller back on! Right - the person who answered the phone for our own plumber was able to remotely tell us how to do what CGM caused but couldn't fix! Summary: When you spend a large amount of money to mess with your house - you expect a little more professional handholding. Having new counters installed is not an everyday event. We had hope so-called professionals would have provided greater directions so that we could make more informed decisions & budget for contingencies. So while CGM stone selection is good & their pricing competitive - prospective buyers should know that they need to keep on top of EVERY PART of their project as well as doing a lot of prep work to make up for the possbility of a severe shortccoming in customer service. Us having to take on the role of installation manager, design coordinator and problem solvers made the overall experience negative & left us wondering what CGM is really good for besides just having a nice yard of slabs? A lack luster 1/2 interested effort from an all-in-one stone provide/installer is problematic esp. when that bad half is customer service....or lack of. read more

I was looking for a countertop that would POP my newly renovated kitchen. There were lots of options to choose from in their showroom, warehouse, and in the yard. I am so pleased with how my kitchen turned out. From assistance with selection, service scheduling, and install, everyone was fantastic (i.e., responsive, professional, very helpful). I will definitely return with my next project. read more

These guys were great to work with. They protected my floors in the setup. They were great at answering all of my questions. The countertop looks great, with a barely visible seam. I will use them again for my bathroom remodel. read more

Best experience ever!!!so in love with my countertops!!! Amazing work,great company to hire!! Very happy customer over here! read more

Excellent from template to installation. Made an arduous event more pleasant with timely information and key updates when needed.