Elias and his crew are amazing. They painted the interior of our house, redid our kitchen and also…read moredid some commercial work for us, always great results.

I feel awful it's taken me so long to write a review but Quality Construction Works is fantastic…read more Elias was professional but also personable. He has great communication skills, always keeping up with us via email or text. He had two other men he worked with and they were fast and polite. As a woman, I've felt uncomfortable being alone with or I've been condescended to by other contractors. I never felt this way with Elias and his team. That's worth a lot to me. We hired Quality Construction to install drywall and insulation in our basement. It was done fast and they did a good job. He was accommodating when we had to have them break for an electrician to come in. It was done in about three days. One of the guys accidentally broke a lamp and Elias offered to reimburse us for it. He's a stand-up guy and he does a great job.

I first met with the project manager December 9, 2025. We had purchased a home and wanted a…read moresunroom addition and interior work done. my goal was to have the work done by June/July. When we realized we would not move in for a couple of months I asked the project manager to see if he could separate the quotes and do interior renovations before moving in. This was a "NO" so that 20k of work went to another contractor. Note this was the beginning of January so I assume not a super busy time. By mid March I still did not have a quote/idea on how much addition would cost...not even a ballpark. I was the one that kept calling/checking in to get status update. Needless to say I decided to end discussion. The new company starts work next week. Poor customer service/communication cost this company in excess of $150k of work. Another company is starting work next week. The only reason that I'm posting this is that I'm looking for additional work to be done and realize how much I depend on/look at reviews.

I will start my review by saying that we feel like we got a great final product in our master suite…read morehome addition, and we are so pleased and thankful for this. All the workers we dealt with were pleasant and relatively competent. The reason I would not recommend Coastal Contracting is primarily due to the lack of follow through with their one year warranty on materials. Our addition has been completed for about 9 months at this point, and we have had 3 distinct issues come up. Twice the HVAC has failed, and once the shower plumbing was malfunctioning. The first time the HVAC failed was right before the ice storm of early 2026, and we called the installing company to arrange service. They came out promptly and fixed the HVAC (faulty part, but we now had heat!) but we were told that we had to pay out of pocket for repairs since we did not first contact Coastal in writing. Ok. It then failed a second time right before the heat wave of July 4th weekend, so we contacted Coastal. We did get a personal email back after business hours saying that they would contact us after the weekend, which after 2 business days we have not heard from them. Again we did some repairs on our own. The plumbing issue happened between the two HVAC issues, so I was wise to submit my request for service in writing and followed up with a phone call, during which I was assured I would hear back...which I never did. It is just disappointing. Also disappointing were the many mis-ordered parts and vanity that delayed our project, the cut corners that we had to be vigilant about inspecting, and the surprise few thousand dollar increase in fee for a plumbing issue they did not see when they were quoting us. They admitted they didn't look under the house as they should have (I thought we were paying for their expertise?), but assured us that we could be happy that we were still getting a good deal. Maybe these hiccups and lack of communication after they get their check are all normal on a project of this size-I don't have any other point of comparison.

Did an amazing job. No fuss, no drama. Someone else had started the tile work in my shower and…read morequit. Picked up and finished everything expertly and quickly. Would use again.

RichTile remodeled my shower and I absolutely love how it came out. The quality and design is…read moreexactly what I wanted and there were no complications. It was finished within 3 days and the experience was very professional.

I was initially skeptical about TM & KM, due to the Yelp rating, but they did a great job. We had…read morethem out to replace two doors and repair exterior door trim. The team was onsite for 1 & 1/2 days to do the job. The craftsmanship was great & the team left everything clean. Would recommend them to others & would work with them again!

If you want a contractor that doesn't complete the job but still keeps some of your money, this is…read morethe one to hire. I have had a terrible experience with this contractor and its owner, Trent Davis. He still owes me over $2,000 and won't answer my calls or explain why he is keeping the money. An unqualified, do not recommend rating!

PRS of Virginia completed all work on time and professional. Sam the painter did a wonderful job…read more Thank You!!

Insurance company assigned them to deal with some water damage from a leak. Should have done some…read moreresearch instead of accepting the assignment. First day they showed up without the right tools and equipment. So they left for 4 hours to go back to the office to get the equipment they needed. Then worked for a couple hours and left for another 90 minutes to get some water. They then tried to plug in 6 fans and 4 dehumidifiers into a single outlet and kept tripping the breaker. Instead of dealing with it they just kept resetting the breaker and then left for the day. I ended up having to use my own extensions cords to distribute the load from their equipment to stop the breakers from popping. Second day they showed up late and then left after about an hour to take care of an another emergency issue with someone else's home. Third day they came back and tried to clean up leave without finishing tearing out the all the damaged drywall. They claimed it was now dry so they didnt need to cut it out anymore. They said they would only remove wet drywall and if its dry then its not in their scope. The supervisor showed up and was all nice until we asked him to finish the job and then he got testy and refused to discuss finishing taking down the water damaged drywall since it still wasn't wet and kept telling us that it was normal for the crew to keep leaving without finishing the job. He kept arguing with us so we had to ask him to leave. The picture clearly shows the spot where all the water was pouring out from that they keep saying isn't wet anymore so they won't pull it down. Aboslute garbage company. Stay far far away from them.

Talked with someone. They went on vacation. Hopefully I'll hear back soon. Never heard back. Not…read morethat professional

Steve was professional and listened. Unfortunately we…read moredecided not to proceed with our deck replacement however I would have hired Steve and company to do it if we had the money. Thanks Steve for being so thorough and caring about us.

Sam and Sean were super accommodating to fit me in when I needed quick help, and they showed up…read moreexactly on time! They were very efficient and identified the problems with my pocket door and my refrigerator immediately and were able to fix them very efficiently. They were friendly and were attentive to taking care of my house as they moved through it. I highly recommend and I'll be calling them again for more help soon!

Avoid, avoid avoid. Scheduled work and they couldn't make their window. Tried to reschedule, no…read moreresponse. Sent 4 messages with no response. What a waste of time!!! Missed an emergency dental extraction because of them. This is an update because they are not telling the complete story which I think is typical for this company. I informed them in the very first message that this was urgent because the shutter banging on the wall disrupted my concentration for my job, and kept me up at night. Scheduled for Saturday, and 10 minutes before the end of the 4-6 pm period, they said it would take 50 minutes to get here. Since I had made a personal appt for 6:30 pm, I had to decline. I told them Sunday was fine, and got no response. I told them I worked at home so they could come any time Monday. No response. On Monday I wanted to go to an emergency dental appt to have a tooth extracted but getting the shutter done was more urgent. About 3 pm I asked if they were coming and they said no, they had already been to Herndon and left. It was too late for the Dentist. I was not happy and in pain. I posted my very first 1 star review. Then they had the audacity to call me on the phone I use for business which could get me fired, so I said "What do you want"? Well Sam wanted to complain about my 1 star post and frankly it made me angry. I had to speak loudly because Sam was trying to tell me how inappropriate I had been and I told him to never call back. I hung up and put a block on his calls. The best prediction for future events is the past events. So, if a company does not arrive at their promised time and does not respond to your messages, then that means it is a good chance it will occur in the future. Again, avoid, avoid, avoid!!! I would not hire this company to dig the poop out of my toilet. I'm certain they would mess it up and then complain that I did something wrong.