THE WHITE MICE FIGHT!!!! i witnessed this with my own 3 eyes!!! PLS BELIEVE ME!!!! I HAVE BEEN…read moreSOBER FOR 6 HOURS SO IK THIS HAPPENED!!! there was a mouse in particular that had evil running thru his veins, i took in upon myself to name him KING VON!!! the worker called christian (if that is his real name) went above and beyond to help me persecute this mouse!!! and he saved the day and brought justice to all of KING VONs victims. THANK YOU FROM THE BOTTOM OF MY OLE FORSAKEN HEART CHRISTIAN!!!!

Jessica the grooming manager, was very unprofessional and messy…read more I brought two of my dogs in for grooming services ) one of them was recently rescued and I adopted her. I was bringing her in to get her grooming services done. And all because my dog barked. They made a big deal and said that they were not going to do her services. I was completely fine and understandable about that. My other dog , they were fine upon taking her in) but they kept bringing up unnecessary remarks... after that, I just did not feel comfortable taking on the service with them, so I just asked for my dog back and I left to schedule an appointment with a different Petco. I called the Cypress location, and they scheduled the appointment for both of my dogs. But in the beginning of my conversation with them, they mentioned that both of my dogs have been blacklisted. But that they will still take them in for an appointment and kind of see how they interact on that day. After getting off the phone with the Cypress location, I go back to this location to speak to the manager. Upon the situation because it's very disgusting and unprofessional. Jessica made sure, both of my dogs, especially the one I just rescued was completely blacklisted from getting any grooming services done from Petco. She even had the audacity to call the Cypress location to make the story even more dramatic and add more notes and said that my dog nipped one of the employees which was not true. Having the Cypress location call me and tell me that is completely ridiculous. So unprofessional and sad.

This dog oasis and nestled in the Katy and has a bit of everything. It was very clean and I love…read morethe homemade treats that you can purchase per pound. The staff was nice and welcoming.

So glad we made the switch and found this place! Made appointments online and it was so easy. My…read moredogs were taken in right away and were ready when promised. They have a large area for merchandise and I bought a birthday treat for one dog. The ladies were super sweet and I was very comfortable leaving my dogs here.

One of the best selections of freshwater specimens in the Houston area. So much to choose from for…read morethe hobby, highly recommend stopping through if you're in Katy. Everything from Neon Tetras to Peacock Bass.

So many different fishes! Owners are helpful and friendly. Family-owned. So glad there's a fish…read moreshop closer to home.

It's on the smaller side for a Petsmart. The positive is that there is a rescue group housing…read morekitties here for any potential adopters. The negative was the groomers all chit chatting while dogs where crying loudly in the background. Apparently they are paid to talk more than groom. There's a big glass window there guys so everyone can see what you are doing (or not doing in this case) while dogs are loudly crying and scratching at kennels. No vet here either. Not sure if that is good or bad honestly since most of them aren't very clean anyway.

PetSmart A 1:30 PM grooming appointment was confirmed and…read moremanually entered the day before after updated rabies records. I called at 11 AM to confirm and was told I wasn't in the system. No one contacted me. Manager Ron acknowledged the issue was known that morning but made no attempt to notify me and deflected responsibility with vague explanations. The groomer did her part. Management did not. This was entirely preventable and shows a serious lack of follow-through and accountability. I only avoided a wasted trip by calling myself. Unacceptable.

Great experience with groomers every single time. Best pricing around Katy area for large dog (85lb…read morelabradoodle) and we were happy every time! Friendly workers and so fun with birds being out of their cages for us to look at. Such a great place to take kids just for fun as well. Local business needs our support

Very nice place with great selection of animals to adopt and buy. Fish were a bit pricey…read more Great selection of toys and food. Very nice, attentive staff.

no wonder this place has 2 stars on yelp... one very angry employee looked at me like I was the…read moreworse thing to walk into that store ever for no reason, made me wait 15 minutes to help me, after, I went to get a collar engraved for my dog and the lady (other employee also mad at life) called out on their radio "customer on engraving machine... a man" in the nastiest tone for NO REASON, I was polite from beginning to end of my visit. I will be taking my business elsewhere.

This is my go to pet smart! Have been coming here for well over a year now to pick up my pups…read morenecessities. We have only gotten an ear cleaning and nail trim from the grooming service, but no complaints there. Everyone is very friendly and you're always greeted upon arrival. Most recently, our cashier advised us of a perk on the app and was so patient as we downloaded and got it all set up.

On October 2nd 2021 my husband and I wondered into Petland, never having heard of it (they had a…read moresign that said free puppy hugs). We walked in and there was a wall of puppies different breeds and colors. We see this cute little fluff ball and he had a sign that said "ask me about my special pricing". We get him out, go through all the paper work and get to the warranty part. I am going to be honest - a warranty on a puppy - "yeah ok I'll believe it when I see it." Jokes on me because October 4th I brought the dog to my vet in Austin (where we live) and my cute puppy gets diagnosed with a heart murmur. Oh lord here we go. So I called Petland and spoke with Thomas and Chris about the warranty and what does it all mean. Do I have to drive to Katy and get another puppy immediately? Can I wait till I have this one trained and figure out its medical needs? Thomas and Chris answered my questions, even while shocked that this was happening, because it doesn't. I sent them my papers from the vet with the diagnosis and all the things requested. We were good to go. Fast forward to February 16th, 2022 I call up Katy Petland, speak to Thomas and tell him I'm ready for the new puppy; so can we get the ball rolling. I would like to come in on the 18th and get my warranty dog but for them to be prepared, because I'll be bringing five children with me. We get there, the staff was still kind, even with everything that has happened. Chris even asked about our original puppy and we discussed the children and over all a great experience. Moral of this story is the puppy's have price tags but I'm here to tell you the warranty is actually truthful and they didn't get upset when I cashed in on the new puppy. Thomas is amazing! Chris understands and explains well and non-manager Sarah is a sweetheart.

Great place to adopt, found out dog was a quick process, worked with Andres and help us out through…read morethe whole experience

I was floored by the customer service. Cesar greeted me at the door with a smile and a handshake…read more After speaking with him for a few minutes I could tell how much he cares about not only his pets, but his customers and our pets! My dog is a picky eater and has special diet needs. Cesar listened as I rambled on way too long and was able to recommend the perfect dog food! If you are having trouble finding a food your dog loves, want to give your dog the best food, or just appreciate amazing customer service go to the Pet Shed. You won't be sorry!!

From the owner: We are a FREE delivery service for the Katy area. We offer premium quality dog and cat food, along…read morewith treats and some basic accessories.

Very friendly and knowledgeable staff. Jessica went above and beyond with helping with an…read moreunfortunate aquarium mishap due to a malfunctioning heater. The free home delivery is nice and the website is easy to shop. It was a huge perk to me on the day I needed aquarium supplies but didn't have the car at home with me that day. I love that they are rescue cats available for adoption.

The groomer did such a great job, my mom was in tears! Tears of joy. My mom is in the hospital…read morerecuperating from a nasty fall at the age of 84, so I am taking care of her poodle mix. Coco was happy going and coming home from the groomers... nice, clean and happy!!! Thank you so much! Gary Jones

Before I elaborate on how amazing Patsy's Pet Market it - I'd like to make it clear I NEVER leave…read morereviews, regardless of how good or bad any experience was. This place is just that incredible. I got my Golden Retriever, Rosebud, groomed for the first time following an ACL tear a few months ago - they accommodated that situation perfectly. Cautious, yet very accommodating. When I picked up Rosebud, she looked so beautiful! Our groomer did a fantastic job, their timeliness was top-tier, yet very thorough. Katie and Skylar were incredibly welcoming on the floor as well - Katie even talked me into picking up a couple goodies for Rosebud from their fantastic selection. As a man who doesn't write reviews, I hope this will motivate at least one person to stop-in here - I will certainly be back (many times). I was completely blown away - fantastic job.

I love coming to Patsy's Pet Market! The staff is always friendly and attentive, often asking if…read morethere's anything specific I'm looking for. I came here for my dog's birthday in March, and we had such a great experience celebrating: taking photos, picking out some treats, and even getting to spin the wheel for a fun prize. If you're looking to buy something special for your dog or cat, I highly recommend stopping by and supporting this family-owned business.