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    Brittany's Pet Depot

    3.9 (38 reviews)

    Brittany's Pet Depot Photos

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    My bird's untimely memorial
    Sheena M.

    And now you have the audacity to say that you left me several voice messages when I don't have a SINGLE one. I even told you that to your face. You even said that you didn't want to call while I was on vacation because you didn't want to ruin my trip. YOU said that, James. I don't have one missed call, not one voicemail, and I had my phone plan set to receive calls when I was traveling internationally. So don't come onto yelp with a response insinuating that I was careless IN ANY capacity. That is rich, truly. Secondly, you and your staff told me that my bird died during his first night with you. This is the very first time I'm hearing that he died on the 20th. You can't even tell me the facts correctly, yet you want to insinuate that I'm the one at fault here? The bird was in YOUR care. This level of carelessness and heartlessness is astonishing. It's one thing to try to make money, but it's another to be a bold-face liar. Here's a copy and paste of my email to you since you can't be bothered to respond me to there: I attempted to answer the phone twice when you called today. I even called the store and was greeted with a simple "Hello?" and immediately placed on hold when I told the receiver my name, which I find to be highly unprofessional. This past week has been especially tough on me as I'm processing the sudden death of my very healthy bird that was left in your care. I understand that I was given a $250 credit; however, given the weight of the situation, I feel the solution was handled with coldness and reduced down to a transaction as I come to terms with Daiquiri's death. This bird is so loved and his early demise isn't fair.  You're in the business of making money. I'm in the business of compassion, so we won't see eye to eye, they're just two concepts that are counterproductive, and I realize that. But given that this is the first death to happen while boarding in your store, your approach has confirmed to me that our values don't align. So, I am confirming that I cant give you any more business. I just can't. And I came to this conclusion during the untimely memorial of my beloved bird. He may have been small and worth a mere $250, but he was absolutely priceless to my family. I have been spontaneously sobbing. I've had to dry my daughter's tears. And as a parent, you know that when your child hurts, it is a deep heartache. I'm disappointed that it has come to this, that you lost a very loyal customer, and I lost a member of my family that I love dearly, but it is what it is, I suppose.  How you do one thing is how you do everything - remember that.

    Got my lovebird, Cabo from here almost 6 months ago. After a bath, I think he was too cold and went into shock. He would not move! I thought he was dying. I brought him to James and he took care of him and got him back to health, he also suggested I spray bathe him versus the sink bath I gave him. Cabo is not friendly AT ALL but he's healthy and thriving! I want a parakeet but their always sold out when I come lol

    Lenard after his haircut!
    Barbara C.

    We moved to Katy a couple of months ago and were looking for a pet shop and groomers close to us. I found Brittany's Pet Depot on Yelp and Google, both places gave it great reviews, so I decided to check them out...I'm happy that I did. The staff is so friendly (they even remember my dog's name), the store is always clean and their inventory is well priced. I'm a big fan of their groomers, they pay close attention to my dog (who can get anxious when it's time for a bath) and do a great job making him look good, all while using organic products! I really enjoy this place and love knowing we're helping a local establishment. Check out Brittany's Pet Depot!

    Yes this guy is for sale! He's a cute fennec fox and was sleeping peacefully

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    11 months ago

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    James D.

    Thank you Kay!

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    2 years ago

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    1 year ago

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    James D.

    Thank you Tyler!

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    3 years ago

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    2 years ago

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    James D.

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    3 years ago

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    James D.

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    2 years ago

    Really nice people and really nice store. They had live feeders for my snakes which has been hard for me to find. Definitely recommend :)

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    James D.

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    6 years ago

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    2 years ago

    Love this place! So exotic. And Michael and Laura provide great service. Very friendly.

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    3 years ago

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    James D.

    Thank you Karlo!

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    2 years ago

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    3 years ago

    Wonderful and very knowledgeable staff. If you want to buy a nontraditional (not a cat or dog) pet this is the place to go.

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    James D.

    Thank you Jon!

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    4 years ago

    Kids can pet animals and the staff is really nice about it. Animals are more accessible. Clean, organized.

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    7 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    James D.

    Thank you Alyson

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    5 years ago

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    5 years ago

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    James D.

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    3 years ago

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    James D.

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    4 years ago

    Great store with excellent customer service, supplies and pricing.

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    4 years ago

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    7 years ago

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    Ask the Community - Brittany's Pet Depot

    Do yall groom rabbits?

    Yes we do.

    Do you Still have fennec foxs or parrots if yes how many do They cost and do you buy rabbits?

    No Fennec Foxes. We do have birds. The larger birds/parrots range from $3000 to $6100. Depending on breed yes we do buy bunnies.

    Don’t See Your Question? Ask Away!

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    We have a 9 mo old Chocolate Labrador pup and he was getting to the age where he absolutely needed…read moreregular interaction with other dogs other than our Yorkies. Work was picking up and family appointments got us rather busy and it wasn't acceptable to leave our pup at home alone and bored. We knew that without proper mental stimulation and play that he would grow bored and start learning new, destructive "games" and behavior to entertain himself. We have used CLR many times of the years for our other pets (now deceased or living with a daughter) and we were always satisfied but hadn't ever utilized a doggie day care. So we started taking Angus to Doggie Day care for 2 days a week and a sleep over and he comes home SO BALANCED. I actually had to look at his adoption paperwork again because I could have sworn that he was coming up on a year. He was 8 months old and started acting like a 3 yr old dog! AWESOME!!! He is still very much a puppy, but because he is interacting with his older Lab buddies there he is like the little kid who got to hang out with the grownups! They have rubbed off on him socially and he cannot wait to load up in the car/truck cab to go to CLR!! When he sees me packing his overnight bag the night before, he starts getting excited. He KNOWS exactly where he is going he ADORES CLR and the staff there. This has completely been the best decision I have made for him and I am able to use this time as a mommy's day out and get things done for work all while he is being entertained and having a great time. When we pick him up at the end of the 2-day stay, he is so worn out from healthy play that he has a calmness in his demeanor and he will sleep most of the next day. Mentally, there is nothing I could have done better for our sweet baby boy and he shows us all of the time -- just the sweetest boy. I cannot recommend Circle Lake Ranch enough -- especially for all of these larger pups living in suburbia. They get supervised play in a SAFE environment where you know ALL pets are vetted and healthy. You cannot get that in a doggie park, folks. And you don't know if those at the dog park allow negative behavior at home or don't properly vet their pets. HUGE bonus here. THANK YOU to the STAFF at CLR!

    I always thought that they were taking care of our dogs. Surprised to find out NO ONE was watching…read morethe dogs staying overnight!! I was pissed to find out that ( Amber said.) Dogs are not supervised overnight and left alone all night. What?!! They have so many and over kennel dogs without supervision. They leave other dogs roaming into other dogs kennels. They left a vicious dog attack my dogs bed and chewed it all up. My son went to pick him up and his expensive bed is now destroyed. They will not credit. I don't even want to know what has happened to my dog. Stay away from here!! The entrance and their sign says it all!!! This is uncalled for, and they are irresponsible!!!! How dare they charge?!!

    Hicks Farms Boarding and Training - Zelda

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    (8 reviews)

    I found this wonderful place for my dogs when we are taking longer trips! I love the fact that…read morethey're further out from the city and have property for the dogs to be able to wonder like they used to when we lived in the suburbs. My dogs are accustomed to being around, just our family and don't always be friend new people readily. They immediately took to the owner, Brian. Our dogs are on a diet where they have a mixture of dry and wet food that require refrigeration or freezing. That was no problem at all for the owner to accommodate. The fellas looked well cared for when my son picked them up! My son forgot to check for the dogs blankets when he picked them up and Brian kindly drove them down to the city where we live so that the dogs would have them. I will definitely use Hicks Farm again and I highly recommend them!

    Zelda, our German shepherd/husky mix, boarded with Brian for nearly two weeks while we were on…read morevacation. Before she went, I'd worked with her on sit, down, take it, leave it, and some spins with decent success. Brian took what she had and built on it, adding heel, come when called, turn, and stay. He returned a noticeably different dog. When we hit some bumps shortly after, he came back out and spent a solid hour with me going over what was actually happening...not just commands and corrections, but why she was behaving the way she was and what she needed from me to feel secure. (Spoiler: she needed me to be more confident and consistent.) He has a way of cutting straight to what matters without overcomplicating it, and more than once he said exactly the right thing at exactly the right moment. What struck me most across both experiences was how much genuine wisdom he brings to his work. He's clearly someone who has learned his craft through deep experience and observation, and it shows in every interaction with the dog and with the owner. On top of all of that, his pricing was incredibly reasonable; boarding and training combined for what many trainers charge for training alone. We felt genuinely taken care of. Kind, patient, perceptive, and exactly what we needed. Highly recommend.

    Brittany's Pet Depot - petstore - Updated May 2026

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