Before I elaborate on how amazing Patsy's Pet Market it - I'd like to make it clear I NEVER leave reviews, regardless of how good or bad any experience was. This place is just that incredible. I got my Golden Retriever, Rosebud, groomed for the first time following an ACL tear a few months ago - they accommodated that situation perfectly. Cautious, yet very accommodating. When I picked up Rosebud, she looked so beautiful! Our groomer did a fantastic job, their timeliness was top-tier, yet very thorough. Katie and Skylar were incredibly welcoming on the floor as well - Katie even talked me into picking up a couple goodies for Rosebud from their fantastic selection. As a man who doesn't write reviews, I hope this will motivate at least one person to stop-in here - I will certainly be back (many times). I was completely blown away - fantastic job. read more

I love coming to Patsy's Pet Market! The staff is always friendly and attentive, often asking if there's anything specific I'm looking for. I came here for my dog's birthday in March, and we had such a great experience celebrating: taking photos, picking out some treats, and even getting to spin the wheel for a fun prize. If you're looking to buy something special for your dog or cat, I highly recommend stopping by and supporting this family-owned business. read more

Patsy's Pet Market - Pet Stores Near Me - Katy, Texas

If you love your doggie this is the place for you! The entire staff is lovely and Patsy, yes there is a Patsy, is loved by both dogs and people alike. This super cute store is what all good boys and girls are looking for. If you love your little furry friend like I do, you will love this place. My little Arnold Palmer love his trips to this most happy of places. read more

Patsy's Pet Market - Arnold Palmer in his Masters outfit. - Pet Stores Near Me - Katy, Texas

Great services very knowledgeable staff my pup loves the food here. They also have fresh goat milk which is like ice cream for these pups.

Patsy's absolutely has the best groomers in Katy. I've used Mandy and Ariana's services for over a decade, from when they were at another establishment. I am so pleased with their excellent grooming and that they came to Patsy's! Patsy's Pet Market has the best brands of quality pet food. Our dogs are sensitive to some ingredients in grocery store pet foods and they were developing severe allergies from it. Patsy helped us find a minimal added ingredient food and they're doing so much better. (Thank you!) And the toys and treat selection are wonderful!! You'll find something for your pets in this store. read more

Items offered at "fair price" is right. We frequent Patsy's to buy compressed rawhide bones for the dog. Prices are better than what I can find on Amazon. Love the small "snack bar" where I can get a dried fish for a dollar as well as turkey necks and duck heads. We have also purchased pet CBD oil from Patsy's for dog anxiety (fireworks). read more

Don't treat your customers like they are criminals just because you see them holding something in their hand. I was holding trash because I had just finished eating a croissant from Starbucks. Unless you actually witness someone in the act of stealing, you shouldn't be accusing them. Train your staff better. read more

This team is awesome. They groomed my Carsen and my new baby Benji. When I lost Carsen, they sent me a beautifyl bouquet of flowers. Thanks Patsy for providing wonderful services and products. read more

The "BEST" pet store and grooming Svc in Houston/Katy TX!! Peaches loves Ms Patsy and her staff!! Thank You! read more

Patsy's Pet Market - Pet Stores Near Me - Katy, Texas

The employees were very attentive and happy to see my dog! It was a fun experience for me and my pet to go in there. The staff was knowledgeable about their products. We bought dog ice cream, cookies and bones! read more

I love this place....so no 5 rating on this....I am on a third dog that I take on a regular basis..thats 14 yrs +. I misread my text for last grooming appt..so I arrived 30 minutes late. I was charged $25.00 late fee for a $67.00 grooming. WOW!​ read more

Absolutely love this place. It's my go-to for all of my fur baby's food and treats. The staff is wonderful. They are very accommodating and knowledgeable. Ziggy and i are always greeted with big smiles and hugs. The grooming service is excellent as well. Needless to say, im a lifetime customer and grateful they're in our community. read more

Patsy's Pet Market - Pet Stores Near Me - Katy, Texas

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I took my dog to get a nail trimming and the technician cut one of my dog's nails too short, he was bleeding. She knew, I am sure. my dog is 7 lb. Shih Tzu. No apologies, Nothing. It was the worst experience ever, I will never return to this store. 7-30-24 read more

This is now my go-to spot to buy treats and food for my dog. The employees here are very friendly and helpful. I wasn't sure what diet to start my dog on and they gave me samples of a few brands and I was able to see what my dog preferred before I committed to a purchase. The treats here are the cutest and they have various sizes too. My favorite things to purchase here is the goat milk and the treats. My dog absolutely loves the milk and it's a good treat. They're always offering promos through texts so it's good to sign up for that. I'll be making more purchases here. read more

If you are a pet owner, this is the place to visit. You walk in the door and you are immediately greeted by the nicest staff around. You get hellos and welcome. Your pet is treated like family and they give a ton of love and hugs. Amazing! So we took our puppy to have his nails done and they did a perfect job. Just perfect! They filed them down and made them short. A dogs nails grow fast, so if they aren't done short enough, they grow back too fast. The market also has every treat known to man kind. Love it! They also have decorated baked goods for your pets. They have special ones for their birthdays and other occasions. There are so many choices, it's wonderful. They also have a ton of choices of food. It's awesome to have choices and treats and goodies. It's a pet lovers heaven. I absolutely recommend this place to anyone. read more

I went on a Saturday, there were three or four employees in the store. I was the only customer at the time. The employees are there to talk to each other about personal matters they are not there to help or sell anything to customers. I spoken to and teated very rudely. It took over 30 minutes to check out two small items in a store with three or four employees and not another customer. All the employees were rude. I don't get it. The products they sell are cheaper online and you get next-day delivery and no rudeness. I will not be going back there under any circimstances. read more

Great pet store and grooming dogs Groomer is outstanding . Have been grooming my dog for several years read more

Originally, I thought this place was awesome, offered great services, and the staff is knowledgeable and "friendly." Unfortunately, I will not return to this establishment. I made an appointment for dog grooming services; however, I was not able to keep the appointment due to an unforeseen emergency. I was unable to call ahead of time and cancel the appointment due to the emergency (my error). One of the employees called to follow-up about the appointment. I proceeded to explain the circumstances behind the missed appointment, but the employee was extremely rude, unprofessional, and hung up the phone while I was still speaking!! Wow!!! I completely understand a company's policy and the stipulations behind rules of missed appointments. I also understand the value in other individual's times and the importance of being punctual/proactive. But the female employee (did not provide her name) was neither understanding nor empathic. I would have been MORE than willing to reschedule the appointment and pay any prior fee to retrieve grooming services, but the employee's attitude was disappointing and very unsettling. The customer is not always right, but there is no excuse to step out of character and be anything less of a professional. This employee is not a good representation of this company and I will not return. read more

What a terrific little shop. This is what a personal, friendly, neighborhood store is all about. I truly feel they care about the well-being of my little Pomeranian Sawyer whenever we stop by. One of my favorite purchases is Primal Pet Foods Goat Milk. And the bakery treats are adorable. Patsy's offers all sorts of education and social events. I only wish we could stop by more. read more

I love this place! It offers such high quality food & products for my dog. The staff members are very friendly and knowledgeable. I especially love the social events they host. I truly enjoy coming here with my dog, and I always feel so welcomed. read more

Patsy's Pet Market - Christmas photo event. - Pet Stores Near Me - Katy, Texas

This is a wonderful place to get all your pets needs. The people are amazing and look forward to serving you.

Could not be happier with this place. As a first time dog owner and adopter, they were so helpful and patient with me and taught me lots of new tips and tricks for keeping my new babe happy and healthy. They're also surprisingly affordable compared to the bigger corporate chains when it comes to some of their products, especially considering that I know where everything comes from with Patsy's. As a vegan myself, it's nice to know that I can choose anything in the store and don't have to worry about any harmful extras that I wouldn't think to research for my dog. Auby already knows what the store looks like and starts going crazy any time we pull up. read more

This is my second time to get my Goldendoodle groomed here. The first time she was happy to let the groomers take her into the room. This time she was terrified and I found it odd but sometimes she gets a little skittish so I didn't think anything of it but after reading some of the other reviews I now know this is the case for others as well. My dog had gotten groomed a month before I came this time. I specifically told the groomer that I did not want her shaved I would pay extra for them to derange some of her knots but I knew she didn't have many because I brush her. They said oh no we don't shave the dogs unless asked too. When I went to pick my dog up she was completely shaved and they said it was because she had really bad knots. Which I know she did not. I think she did it just for the convenience for herself. read more

The ONLY reason I'm giving this place one star is because they have a good selection of food and treats that are not junk. That being said, I will NEVER go back to this place or give them 1 penny of my money, not on food, not on services, not on supplies. I will also tell everyone I know NOT to go to this place. I am literally astounded at the experience I had last night. They have do-it-yourself stall to wash your dogs in. Great concept. Horrible execution. Even more horrible customer service. I guess my experience would have been much different if I had dogs that weighed under 20lbs, but that's not the case. I have two large labs. Anyone who knows dogs at all knows it takes more than 15min to wash/condition any lab. So for that reason, I had my husband call and ask about the hours/guidelines, etc. of using the wash rack prior to us even leaving the house to go there. They asked what kind of dogs we owned and my husband informed them of "two large labs". So they were aware of the size of the dogs we would be washing, even before we arrived. We got to the store at approx. 6pm and had to wait about 10min for someone to clean the wash stall. No problem, we did not mind. We get into the stall, they have towels, a place to put our rings, aprons, etc. All great stuff to do a good bath. However, the amount of water coming out of the shower was minimal with very high pressure, if you needed it. It was like washing my dog with my hose on the jet setting. So just with that problem, there is not a lot of water volume flowing through the shower which makes the hosing off process take longer with a dog that has a thick coat. The drain was also pretty much useless, all it did was catch the soap and fur and did not let water pass through, so that also added to our bath time. My dogs did not have some abnormal amount of hair coming off, they are groomed regularly. Not even 15 minutes of us being in there, a tall lady with an accent, named Jennifer, stuck her head in and asked if we were almost done with our male. We were in the process of washing off the soap. Another 5 minutes passes and she comes in again to tell us that they are closing soon. At this point we were washing the conditioner off. I told her we were just about done with him and that we had our female to do. She started bickering with me about the time and how they were closing. This was about 6:30. The sticker on the door out front says they close at 7pm. I told her we would work to get it done asap but we were there to give them both baths and that what we were going to do. She continued to be extremely rude. I told her the longer I talk to her the longer it's going to take me to wash my dog as we are wasting time talking. She said my dogs will no longer be allowed to use the self-wash stalls and only a groomer will be allowed to bathe them from now on. She left and we continued. I even sent my husband to ask them if we can use the other wash stall, which was empty, to help speed along the process. They replied with an outright no. So we just finished what we were doing. I offered to pay early and as we were walking out the door, Jennifer was literally right behind us, on our heels, to lock the door and shut off the lights. The experience left us feeling that we were one big inconvenience to them. Absolutely no value to paying this place money to use their wash stall when I can do it better at home without someone treating my husband and I like shit. If they did not want to worry about the time frame of us washing our two large dogs, they could have requested us to come another day. I would have totally understood. Instead they accepted us and then treated us with horrible customer service, pushing us out the door. They close at 7pm and we walked out the door at 7:05pm. I'm still just shaking my head. read more

Patsy's Pet Market - You can see Jennifer standing on the other side of the door locking it right behind us. - Pet Stores Near Me - Katy, Texas

Best treats in Katy. Patsy and Alex are both very friendly and welcoming always making conversation about our fur babies.

I used to be a PETSMART shopper until I discovered Patsy's. The dog food and the treats for my 8 year old Golden are so much better for her. I bought the same premium dog food for many years, I learned that most of the ingredients come from China. Patsy's is the BEST, small intimate, friendly and knowledgeable. Frances, Grace and of course Patsy and Alex are delightful. I LOVE this store. read more

Patsy and her husband are CROOKS!!! They ripped me off time and again grooming our 1 year old 7 pound poodle. They said it would be $60.00 for grooming but then charged me an additional $30.00 for tangles. My son and I set them up the night before a haircut making sure he did not have one hair tangle and sure enough I was charged an additional $15.00 or more. They are crooks. I told my mother that night and she said they are ripping you off and I should buy all food, treats, toys and other from WWW.CHEWY.COM The next day I received a postcard from CHEWY.COM . I buy everything from Chewy.com and now get my little poodle groomed next to Baskin Robbins on Highlands Knolls off off Mason. Anna is the owner. Loving, honest and great. Patsy and her husband know nothing about customer service but they knw everything about fleecing a loyal customer. I hate RATS. And they are Rats!!! read more

Absolutely love this place. I drive 30 mins to get here!!! I brought my dogs here on Mother's Day to use the self wash which is so convenient because you and your dogs are in your own little bathing area....very helpful for those with more than one dog! Super cute store with lots of options for treats. Today I bring the girls after a trip to the park where they went swimming in a "lake" and needed to bathe them. I drove 30 mins to get here to find out the self wash area is closed!!!! Grrrrrr.....I drove 30 mins!!!! I just wish they had sent out a text message stating the self wash area was closed until the 12th...I get a text for everything else regarding specials they are having. The lady was nice enough...I guess, she apologized and I understand just very inconvenient. Yes...I will be back but can a gal get a discount? :) read more

I know America is in a state of emergency &Coronavirus is absolutely horrible. I was one of the very first customers of Patsys and have always been loyal to her since she opened. I have not yet seen anyone in such a neurotic panic mode as she is in. ALL other retail are being extremely nice! My dog has extreme sensitivities & only one kind of treat won't make her sick. During this Coronavirus pandemic &yes, Harris county "stay home" effective tonight at midnight... I tried to get some treats (their phone wasn't working) &she yelled at me about being in state of emergency &how could I want treats when she had dogs to feed!!! Just because I asked if she knew when she would get some in. I started crying.Then I bought some stuff she recommended but NEVER touched the bag at all. While waiting in my car I found what I NEEDED on chewy.com and asked them to cancel and return the other. Remember- I NEVER touched that stuff- ONLY they did. It was still sitting on their curbside table. She told me no returns at all &when I said I never touched the stuff &(yes I yelled because she was extremely rude) she called me abusive and told me to leave! I understand people are scared, I get it. But she was down right mean. Her tone, her words just wrong &rude. Through these horrible times, people need to understand other people. I've noticed her attitude & rudeness before,but ignored it. Not one other person in retail has been ugly like Patsy. Not one! My thanks goes to ALL the retail people who KNOW how to give real customer service, especially during a horrible "state of emergency ". True colors come out in troubling times. There is NO apology that would ever be good enough. True colors come out in troubled times. read more

What a cute pet shop! Everyone is extremely nice and welcoming. Nice variety of food, treats, collars, toys and seasonal items. They even have a decked out self serve dog washing station. Support small business! read more

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Always a pleasure to visit with our Aussie. The staff is knowledgeable and very friendly and our pup loves to visit! Good treats!

Patsy, Alex and the whole staff are absolutely wonderful! Every employee in there not only knows our names, but also our puppies names. This shop is top-notch with a great selection of foods, treats, toys and grooming services. Pros: staff, selection, prices, location, special events, meet and greets Cons: nada read more

We love the staff at Patsy's!! They are extremely knowledgeable about their products and can give you advice and recommendations on any aspect of your dog's care. The "extra events" that they hold are incredible opportunities to socialize your dog and have a little fun while you're at it. She runs a monthly dog walking clinic where you can walk and socialize your pups. Friday nights are for Bark 'n Wine. They are also tremendous supporters of rescue groups- holding events, connecting resources, and suggesting fosters and adopters. Keep up the great work, Patsy and Alex!! read more

These folks don't bath large dogs, called to get a quote for my cane corso who is 105lbs. 1st the lady gave me a quote of $85 and then she said well to be honest she won't fit in our bath tub. So ummm maybe she just don't want to bath my cane corse...either way I'm so glad she turned me away. I don't want anyone to handle my baby if they really don't want to...Thanks Pasty's Pet Market!!!! read more

I love this little store. You just find all sorts of little toys and collars, treats and other knick knacks for you dog in every corner. And everything is so well organized! The owner Patsy is super friendly and sweet too! The pricing is fair. I will definitely do repeat business for sure! read more

Patsy and Alex are The Cat's Meow AND the Dog's Bow Wow, when it comes to their knowledge and love for your pet. After a few visits, you'll feel like family. It's like a canine candy store with all the treats, and goodies - along with serious food choices! To sum things up, They know their business and they care about your pets - almost as much as you do! I've been a customer for 2 years. read more

Favorite pet food market and more for our Pure breed shitzus. Nutrition and care information flows are amazing. read more

Patsy's Pet Market is simply the best ...knowledgeable and friendly staff ...all food and treats in the store are healthy and the prices are competitive. They have great sales. They are involved in fund raisers for various rescue groups. AND a wonderful groomer on site. Love everything about Patsy's Pet Market! read more

Amazing! They treat you with individual care and they really know their stuff! I love their advise and love all the products they carry!!!! If you love your dog take them there you will be so happy you did! read more

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I wanted to take my pup for grooming somewhere other than Petsmart. I heard about Patsy's and thought it sounded good. It was a good move. They took excellent care of my pup. Their obvious love of animals was impressive. My boy received the best treatment possible and he looks so handsome. I'm so happy that I found Patsy's Pet Market. read more