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    Tri-Cities Watersports

    2.0 (11 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Tri-Cities Watersports

    Boat dealers

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    1 year ago

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    5 years ago

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    4 years ago

    Friendly knowledgeable staff, decent on hand inventory of repair and maintenance supplies.

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    6 years ago

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    Traveland R V and Marine

    Traveland R V and Marine

    (9 reviews)

    Horrible experience, horrible service, my boat was damaged and burglarized while in the care of…read moretravel land and they refused to make things right or take any accountability. My boat has now been classified as a bio-hazard by my insurance company. Do not take your boat here. I brought my boat to travel land to have it winterized. It was broken into, burglarized and sustained massive damage to the boat itself during the act. It is now a biohazard after police found a meth pipe and evidence of use in my boat and other paraphernalia while under the care of Travel land. When the service manager called to inform me of the event he immediately told me that they were not responsible and had no intentions of making it right, to contact my insurance if I had it and I'm on my own. The service manager literally told me this analogy in response to my complaint "If your parked car was broken into while shopping at Walmart. Walmart isn't responsible for any damages to your car" Then demanded I pay for the winterizing after my boat has now become a total loss by insurance standards. I was informed by KPD that this is a reoccurring event with Travel Land and they have done nothing to prevent this from happening time and time again and will not press charges on the people that do get caught. They have been able to dodge legal action by stating they are not responsible for any damages or theft and have no liability while under the care of Travel Land in the fine print. It is disguised so you don't know what you are signing, they simply show you a brochure with different service packages, have you circle and sign the package service you want. Little do you know you have just given them diplomatic immunity to any responsibility via fine print on the back of brochure. Now I am out of a boat after making one simple mistake. Taking it to Travel Land for winterization. DO NOT DO BUSINESS WITH TRAVEL LAND

    I must preface my review with the following disclaimer - when we bought our boat at Traveland, we…read morewere complete novices and didn't know what we didn't know. We should have done more research, and unfortunately, we trusted that a dealership would be fair and honest. Now, for the facts. In June, 2014 we bought a used wakeboard/ski boat from Traveland. The boat had (?) 450+ hours, was never used in salt water, had one previous owner, etc, etc, etc. They provided a one-month warranty (?) and away we went with our first boat. What we have since found out: -boat has had at least 3 owners, including at least one on the west side (Puget Sound) and has spent considerable time in salt water (more on this later) -odometer does not work. boat has/had at least 600 hours on it when we bought it -boat has all kinds of mechanical problems that would be readily apparent to a decent mechanic but are completely hidden from a novice boat buyer (me) We've spent over $4,000 on repairs to this boat, trying to keep it in running condition and so we can honestly sell a functioning boat. We had to have the entire transmission rebuilt due to a seal failure (water in the transmission), which existed long before we bought the boat. The mechanics at Sundown Marine have known this boat for years and were shocked Traveland would sell it without fixing/disclosing the problem. When Sundown pulled the engine to fix the transmission there was evidence of corrosion due to salt water usage. In short, Traveland is a terrible place to do business. I would not trust them with another purchase and I feel sick every time we drive by.

    Desert Valley Powersports

    Desert Valley Powersports

    (16 reviews)

    No good made an appointment weeks in advance only to show up after driving 1 1/2 hours one way to…read morebe told tech is out no suzuki software for my bike was gonna wait told sorry left it for a week never heard anything and after driving again and home now twice got a tee shirt ? Don't go here

    I hate giving bad reviews, and previously held off but this place has gone from bad (last year when…read moreI didn't write a review) to worse (this year). I purchased two motorcycle tires to be replaced, then was referred to the service department. I was told that if I brought the motorcycle in, that changing the tires (that I had purchased from them) would cost $304.00 If I took the tires off, it would cost $50.00 per tire plus a $10.00/tire disposal fee unless I wanted to keep the old tires. This seemed a bit high, but not as crazy as $304 so I went home and spent 10 minutes removing the tires. Disappointing and amazing that they wanted $100 each to take the bolt off and remove the tire. I was told they would call me when the tires were ready. I was not contacted by them, so nearly a week later I called and the tires were ready. When I picked them up, I was also charged for two new tubes that I did not ask for so the total cost of having them put the two tires on that I had already bought from them with tax was about $145.00. Very sad to see this shop turn to these tactics. At one time they were a nice place to get service. I think they must have new owners. I upped this rating to a 2 because in all fairness the parts dept seemed decent and did call me when my tires had arrived. I have not worked with the sales department so I cannot comment on that part of the business. The problem is with the service department.

    Tri-Cities Watersports - boatdealers - Updated May 2026

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