I bought a second boat. These guys continue to go above and beyond. They not only did their usual…read moreinspection, but also did a double check for leaks, did free installation of my battery, and took the time to teach me about my new boat. There were so boat stands that I may have needed to patch up a small crack. Owner says, "Go ahead and take them if you need them." No charge. In fact, I don't think he was even going to write down who took them. They are just nice people who trust that you will bring them back. One small note...this business is becoming very popular. Word spreads fast in the boating community. It took them two weeks to look at my boat. I gladly accept this. It means they are doing well...and they should. Thanks Jim, Travis and the rest of the team at Columbia Marine. Outstanding service.

Gave them 5 stars when I bought the motor. I'd take them all back and give zero. I have never been…read moretreated so poorly by any business. Took my boat to them for warranty work in June. After 4 weeks I checked in, was told compression was low and they would do a leak down and send the findings to Suzuki. Same response at 5, 6, 7 and 8 weeks. Called Suzuki to get some support. All of a sudden Travis called and said we're pulling the head off I'll call you tomorrow. Same response at 9, 10, 11 and 12 weeks. Got a little testy talking to Travis asked if I needed legal assistance. Travis told Suzuki I was a difficult customer and to come get my boat. Just picked it up today, now taking to another Suzuki dealer. No boat all season not a single day with the grandkids, no fishing no fun. Do not do business with Travis he just doesn't care expect his business to fail soon.

I must preface my review with the following disclaimer - when we bought our boat at Traveland, we…read morewere complete novices and didn't know what we didn't know. We should have done more research, and unfortunately, we trusted that a dealership would be fair and honest. Now, for the facts. In June, 2014 we bought a used wakeboard/ski boat from Traveland. The boat had (?) 450+ hours, was never used in salt water, had one previous owner, etc, etc, etc. They provided a one-month warranty (?) and away we went with our first boat. What we have since found out: -boat has had at least 3 owners, including at least one on the west side (Puget Sound) and has spent considerable time in salt water (more on this later) -odometer does not work. boat has/had at least 600 hours on it when we bought it -boat has all kinds of mechanical problems that would be readily apparent to a decent mechanic but are completely hidden from a novice boat buyer (me) We've spent over $4,000 on repairs to this boat, trying to keep it in running condition and so we can honestly sell a functioning boat. We had to have the entire transmission rebuilt due to a seal failure (water in the transmission), which existed long before we bought the boat. The mechanics at Sundown Marine have known this boat for years and were shocked Traveland would sell it without fixing/disclosing the problem. When Sundown pulled the engine to fix the transmission there was evidence of corrosion due to salt water usage. In short, Traveland is a terrible place to do business. I would not trust them with another purchase and I feel sick every time we drive by.

Horrible experience, horrible service, my boat was damaged and burglarized while in the care of…read moretravel land and they refused to make things right or take any accountability. My boat has now been classified as a bio-hazard by my insurance company. Do not take your boat here. I brought my boat to travel land to have it winterized. It was broken into, burglarized and sustained massive damage to the boat itself during the act. It is now a biohazard after police found a meth pipe and evidence of use in my boat and other paraphernalia while under the care of Travel land. When the service manager called to inform me of the event he immediately told me that they were not responsible and had no intentions of making it right, to contact my insurance if I had it and I'm on my own. The service manager literally told me this analogy in response to my complaint "If your parked car was broken into while shopping at Walmart. Walmart isn't responsible for any damages to your car" Then demanded I pay for the winterizing after my boat has now become a total loss by insurance standards. I was informed by KPD that this is a reoccurring event with Travel Land and they have done nothing to prevent this from happening time and time again and will not press charges on the people that do get caught. They have been able to dodge legal action by stating they are not responsible for any damages or theft and have no liability while under the care of Travel Land in the fine print. It is disguised so you don't know what you are signing, they simply show you a brochure with different service packages, have you circle and sign the package service you want. Little do you know you have just given them diplomatic immunity to any responsibility via fine print on the back of brochure. Now I am out of a boat after making one simple mistake. Taking it to Travel Land for winterization. DO NOT DO BUSINESS WITH TRAVEL LAND

The parts lady is straight out of goodwill. She is rude and seems lost. Train your front desk…read moreperson. It's easier to order online and I will never go back.

bought a used boat at this dealer and was not given accurate information about the boat over the…read morephone. was no cleaned out or detailed properly. would not recommend.

We had an excellent experience purchasing a Yamaha AR250 from Chris Denchel at Desert Valley…read morePowersports. From the 1st call I made to the dealership, through negotiating, on-lake delivery, orientation and after sale follow-up, Chris has been extremely professional. He always gets back to me right away, answers all my questions and seems truly interested in making sure that my experience buying and owning the boat is a priority. Chris gave me a very fair price on the boat and Yamaha extended service plan. Chris's team is also top notch. Every time I called everyone was friendly, knowledgeable and responsive. I can't imagine a more positive experience than the one I had with Chris and the team at Desert Valley Powersports

No good made an appointment weeks in advance only to show up after driving 1 1/2 hours one way to…read morebe told tech is out no suzuki software for my bike was gonna wait told sorry left it for a week never heard anything and after driving again and home now twice got a tee shirt ? Don't go here

Unfortunately I had my 2018, 540I BMW that needed disk brakes and rotors replaced due to some…read morevibrations at speeds over 70 mph. After the work was done I still had the issue of vibration again. I took it and had another repair shop and discovered that the parts used at Jonny's were not OEM parts and they failed . Now I'm having them replaced again using ORM parts. Not good!

Been here at Johnny's twice and the work they do is always top notch. Johnny seems like a nice,…read morehonest guy and the repairs he has made on my vehicles have worked out for me. Not the cheapest shop in town but at the same time you know what they say, "the cheapest thing is often the most expensive to fix". I do recommend Johnnys for simple and more complex jobs.

Unprofessional the guy didn't seem to know what he was doing. And the the guy admitted That rvs was…read morenot what he normally works on. You would think at 200 an hour tou would get a qualified rv technician.

Tony saved me again! I had a leak underneath the kitchen sink on New Year's Eve, I texted him and…read morehe came immediately. Not only did he fix my TWO leaks, he showed me how to have hot water with a button that I never knew existed. Bless that man!

I rarely write reviews but felt compelled to recommend Paul of Trusty Wrench. He has worked on our…read more38' 5th wheel twice. On both occasions he has been extremely knowledgeable, prompt, efficient & reasonably priced. In addition he is very cordial, anything but rude! Additionally on the latest call he referred us to another service provider as he felt that the work required could be done most efficiently in a repair shop. We would not hesitate to give Paul our business in the future.

Where to start. He came out and worked on our tankless water heater and got it to start working. He…read morenever could tell me what was exactly wrong with it. Charged me $425 for parts, labor and service call. A week later it started failing again. Went to his website to see if he would come back out and stand by his work from the first visit, which obviously didn't correct the issue and received back a quote for roughly $1200 to install a new water heater. In my mind he should have stood by his work from the first visit and returned at no charge and tried to fix what he didn't on his first visit. It just appeared to be a money grab. He doesn't appear to stand behind his work. We feel we were ripped off for $425. Won't use him again.

We often hear the nightmares, but today I want to sing some praises! If you are ever in the…read moreKennewick, Wa area or near there, as we are in Hermiston, Or, and need a mobile tech, call TD Mobile RV! We'd been round and round with our own regular repair facility about our AC unit blowing the breaker and shutting down. They couldn't figure it out or didn't care enough to try. Called another mobile tech who came in April and played tag and kept us guessing into July. Called Doug on a Friday and he came 45 plus miles that same day! He and his partner battled wasps and diagnosed and repaired our unit. He could have easily gotten another service call out of it by ordering parts and coming back. But instead searched several places in town and at a cost to himself (the warranty will only pay for "X" amount) got it fixed. We now sit in well over 100 degress and climbing in Eatern Or today and thanks to their dedication we are as cool as ice in our 5'er!

Put this company at the number 1 position of best RV repair in the Tri-Cities area! Dependable,…read moreKnowledgeable, Trustworthy and friendly staff! Thank You Doug!