I needed my CRV toad to the dealership. I've never had a better towing experience. They have great…read moreprices. They're fast and they know what they're doing. Highly recommend!

Quality service across the board. Had to come out to Ritzville at night to tow us back to the…read moreTri,Cities. Professional work, great customer service, fair pricing. I would highly recommend them for sure ​

Checked the alignment on our trailer after an accident. Guys were great with communication and…read moreupfront about pricing. Would definitely recommend.!

The team was friendly and worked with my schedule. I had a hitch installed on my 2022 XT6. I would…read moredefinitely go back to them if I ever need another hitch installed.

Great service, and owner was nice. Nice to support a family run business also! They cover a large…read morearea as I was almost to Moses Lake. Would definitely use them again!

My car absolutely overheated & refused to start off the side of a highway, in the middle of…read morenowhere, between Portland & Spokane-- a very daunting and scary situation at hand-- I had to call a tow company to get my car to a nearby shop-- & I could not have been happier or luckier that it was with this company. Arturo was the most professional, and kind driver I've met-- and handled my case with impeccable professionalism, care, & consideration. I highly recommend these guys as they truly do provide quality service.

Kens is the go to tow service around here. Good work, on time and on budget. Hope he keeps it up.read more

Mike was called to tow my vehicle after an accident. Feeling so ashamed, I got out of the car he…read morehe arrived and he instantly made me feel better. He treated me and my family with the upmost kindness. He tow my car to my home, then I had to have him reload it and take it over to the auto body shop. I felt like I was a customer and not just a fee! I got an invoice through my text message, called them up and talked to Bill. It seems that my insurance didn't give him enough information. Once my insurance paid the claim, I called back and took care of it. Bill apologized for my insurance not giving him better information. Well, that wasn't his place to apologize, but he did. Through this accident, I have found blessings! You don't want to have to call a tow truck, but if you ever do, call Ken's Auto Rescue! They will take good care of you!

Towed my car for no reason they just want your money horrible people all they care about is there…read morepockets I had just bought my brand new vehicle the night before and as soon as I wake up it's towed because I didn't quote on quote tell the manager when I just got the car 12 hours before.

Had a friend whose car was impounded, he should up about 1 min after 5 and they would NOT take…read morepayment (clearly so they can add the extra day fine) next day, they informed him the wont take payment over the phone (as he needed a partial payment made from me to cover the nut)...another skeevy tactic to increase the chance of holding the car for another day, to add fees... I called anonymously and asked if they take payment over the phone, and he gave me some BS explanation, saying, "we take payment for some things, and other not". IT CLEARLY STATE IN RCW 46.55.120 That you must accept reasonable payment.

Response time was so fast! Excellent customer service, and super friendly. We will definitely use…read morethem again if we ever need to!

From the owner: We provide high quality service at an affordable price. We provide local and long distance towing,…read moreroadside assistance, lockout assistance, and jumpstart assistance 24/7.

Not only will he get there in a timely fashion when needed. He also is very friendly! Great Guy and…read morea great business!

From the owner: We’ll pick you up anytime, quality service every time.read more

Real community folks, who will take care of you like family. Very well-run business. Flatline is…read moregreat with communication and their prices are affordable for working families.

Said open 24-7 until you try picking up your vehicle then there close and it's a special price and…read morenot the one that was quoted or the one posted

responsive and reasonable pricing. the couple that towed my car was kind and friendly, very easy to…read morework with. there aren't reviews on here or apple maps but google has rated river city towing as 4.8 stars.

Absolutely recommend River City Towing. My car was in the shop last week and had a replacement…read morecooling fan module installed. Today while picking up my son from school my engine started to overheat. I checked and my cooling fan was no longer running. Ron arrived quickly and was so helpful! He was supposed to tow me back to the shop but took the time to look at my engine and quickly realized the new part had came unplugged. As soon as it was plugged back in it worked. He then followed me from Pasco to the shop in Kennewick to make sure I made it safely with no problems. He let the shop know what the issue was and went on his way. I'm so thankful for his help. He put in the extra effort and figured out the problem. Amazing service!!!

I got sick in a really bad spot, in a really cold and snowy day and these guys came thru. Super…read morenice guy who helped me, and then he even had to drive back to get the flat bed since my car sits so low. I recommend if you're in the Richland area when you get into a bad spot.

I give one star for picking us up in an out of the way location on a Sunday. I give no more stars…read morefor being deliberately unclear about rates and ultimate cost. We surmised that it would be cheapest to return to Richland--the tow trucks place of origin--and asked him to recommend a garage. The tow driver who is also the owner said he knew of no garage to take us to and talked us into going to Walla Walla. This doubled the amount when he added the mileage of his return to Richland. We should not have been so naive. But he should not have been so devious.