My brother accidentally spilled some liquid on the floor, and we immediately tried to clean it up…read moreand take responsibility. Instead of handling it like a decent human being, one of the employees made disgusting faces and acted rude as hell. It was completely unprofessional and unnecessary. While we were paying, she kept staring at us with a nasty attitude. Then security randomly showed up for no reason, which made everything even more uncomfortable. This is a store that sells products for small children -- accidents happen. The way they handled it was ridiculous and pathetic. Terrible service and zero empathy. I'm definitely not coming back.

Service and selection is amazing definitely will be back to this location...great prices and lots…read moreof choices I was wowed

Sergio and Paul went above and beyond. I purchased 4 items last week and it went on sale this week…read more The policy is such that I have to return items and repurchase same items to get the current price. Both honored my price adjustment without me having to drag my bag thru the mall and doing the transaction. I simply showed my receipt and have been credited my cc without hassle. Customer Service is king !!!

I love Uniqlo! Their clothing is functional, stylish and affordable. My favorite Uniqlo though is…read moreon 5th Ave. in Manhattan. It's just more fun to shop in New York especially bc there's no sales tax on apparel under $110. I didn't buy anything today at this Uniqlo but I was greeted twice by a sales associate- once when I walked in and another time when I was walking out. I might have to come back and buy some spring items.

This is where I bring my eleven year old Daughter and eight year old niece for tees. I never shop…read morefull price anywhere and this place has a decent clearance section. I've been coming here for a couple of years now. Recently, I came here and the guest service was on point. It wasn't until I got to the checkout counter that things just became very annoying. I selected a couple of tees for my daughter and niece. My intentions were to pay together and get two separate shopping bags for my daughter and niece. The cashier tells me," I'm sorry but unfortunately we didn't order enough bags to give you two." Really? I responded," That's poor management on behalf of your store. What are guests supposed to do if you run out of bags?" No response. I requested to have my daughter's and niece's items rang separately to obtain two separate bags. After ringing the second purchase she still asks me the stupidest question," Do you mind if I bag everything inside of one bag?" I replied," Of course. I need two bags. I paid separately. Give me two bags." Having worked retail before. I understand the policies regarding not giving people empty shopping bags without purchases. There's a belief that giving them an empty shopping bag will allow them to shoplift. In my case. It was just stupid. Still give them four stars for service, selection and value for my money.

So I use to work here, but not anymore. I'm not going to rant about how much we got paid here, etc…read more I'm going to tell you about the store overall. Basically it's like a Abercrombie & Fitch store for smaller people. Sometimes, just SOMETIMES if your an adult you can possibly squeeze into a kids XL, or like I've seen some women do, they wear the boys clothes... Sometimes it gets a little crazy in here, with all the clearance stuff thrown on the floor, and littering the third room. But that only happens when the store in a hyper active mode. AKA Christmas time. I personally don't have kids, but I'm probably never going to buy them stuff from here. It's just messy and freakishly weird.

Lay... he's a phenomenal employee and it's because of him we'll be coming back again. It's not wry…read moreoften you come across exceptional people and he's definitely one of them. He blessed us beyond measure. Thank you Lay for making my little guys night.

I came here on Saturday and terrible service by the manager. I have never encountered a bad service…read morein the retail industry. I asked to try on a jacket and the manager said "are you going to buy it?" With a rude attitude. She asked multiple times. I decided to take the jacket and was still walking around shopping and I felt like I was being followed all around the store. When I went to go pay, the guy at the register was super nice only positive thing about the experience was him.He wanted to make sure my app was working because I was struggling on getting logged back in to get a discount and I didn't mind if it was working or not but he insisted on making sure I got the discount. The line started piling up and the rude manager came and assumed as if it was my fault and I couldn't pay for it which was not the case. I would never come back to this location again. I wasn't local but I was in the area and wow. Honestly just wow. From reading the other reviews something definitely needs to change because it is multiple complaints about this store.

Except for the pants that ripped three times , I love Zara and Los Cerritos Center location always…read morehave good customer service (polite and professional).

I bought 11 item from Zara online. The first Package never arrived. They use cheap company…read moredelivery. They took a picture and stole my package away. Many phone call from Zara. They did not return my money back. Be aware Zara delivery company they sent thief to your front door. I am disappointed, upset .

Came in real quick to do a return and the cashier was very friendly and helpful…read more They gave me a return bag since I was trying to return a Gap Factory item.

They didn't allow me to use the dressing room. 0 stars. I left my clothing items behind and left.read more

We had a great experience, we ended up ordering custom made to order sherwani suit for both my…read morehusband and son. The JJ team did a great job measuring for both and ordering from their store in Pakistan; we were a bit anxious about the fitment, however, both came out quite well. The finish was great, the buttons were awesome and most importantly, the fitting was fabulous. They outcome was exactly what we wanted! Very happy to have that JJ is so near to OC. Sincerely, a very happy customer, mom and wife. Your happy customer Faisal and Noah khan

Good clothing brand few things that can be improved for this location…read more -- Surroundings 1. Clean the area around the store. The day i went there, there was two big black full trash bags, i believe those can be removed. 2. Why the road was so filthy in the complex, surroundings can be improved. --Store. 1. Sales representative could be move interactive. Some people might be traveling from far, a greeting and a short conversation will help. 2. Fix the peeled wall paper. Remove the cosmetics session if nothing is there. 3. Open sign could be better. Some glass window in the door will help help to see if any activity inside. -- Clothes 1. All clothes were randomly dumped. No size or type or weather demarcation. 2. Why so many clothes are there. so hard to choose. select few and display in a neat way. I wished I would have taken pictures.