They were fantastic to work with - fast to respond, clear communication and reasonably priced…read more They will be my first call for any future issues.

Showed up on an emergency basis, at night, on a weekend. Very professional. Identified the problem…read moreand fixed it with alacrity. Clearly communicated the issue, what work needed to be done, and performed it. Would definitely use again and recommend. Five stars all the way!!

Yaro dropped by on schedule to look at a leaking exterior faucet. After tightening an existing…read morefitting the leak was eliminated, with no need for replacement of any parts. I highly recommend Yaro and plan on using his services to replace shut off valves under our sinks.

Five stars for the super quick responsiveness and turnaround time. Our water didn't get warm one…read moremorning (taking a cold shower was horrible), and we called PG&E to see if it was something with the gas line, and they took a look and confirmed it wasn't. We then called Better Home, and they came by quickly to take a look and mentioned some stuff about our water heater, and we decided to get a new one since it was already 15 years old. They brought a new water heater and replaced it, and took our old one out. Super efficient. In regards to the price, it was what it was, but I looked up the water heater and it wasn't a super crazy markup to what they charged us plus labor, so I'm not complaining.

We had a clogged bathroom drain and emailed Lett's Plumbing first thing in the morning. I received…read morea call back shortly thereafter, and they had Jeff at our house in less than an hour. Jeff quickly diagnosed the issue and cleared the drain. It turned out to be a hairball clogging the pipe. Unfortunately, I can't blame my husband for this one since he's bald. We were very happy with the prompt response and professional service. I would definitely use this company again and highly recommend them!

I had such a great experience with Letts Plumbing and wanted to share it. I initially thought I…read morejust had a simple sink clog, but it turned out to be a major clog out near the main sewer line. Not exactly the kind of problem you want to deal with, but their team made it so much easier. From the moment I called, Alexis in the front office was wonderful. Friendly, responsive, and on top of everything. She got someone out quickly and kept me updated, which I really appreciated. Adam came to the house, and he was fantastic. Professional, calm, and clearly really knowledgeable. He walked me through what he was seeing, explained the issue without any pressure or upselling, and fixed everything efficiently. You could tell he genuinely cared about doing the job right. It's rare to feel this taken care of by a service company, but Letts Plumbing absolutely delivered. I wouldn't hesitate to call them again and highly recommend them to anyone who needs plumbing help. I'm a licensed contractor, so I have exceptionally high standards and I don't hand out praise lightly. They earned every bit of this review, and I wouldn't hesitate to call them again.

Concord Rooter & plumbing were amazing. Jesus handled the replacement of our toliet like a pro…read more It had corrosion on the bottom that required them to go under the house into the crawl space. He was extremely friendly and responsible and would hire him every time.

I noticed a faint gas smell every time I opened the cabinet door next to the oven. It would go away…read moreafter a moment, but I didn't want to take any chances, so I called and spoke with Janet. She quickly scheduled an inspection for the same day. Jesus and Alejandro arrived and were polite, courteous, and professional from the start. They walked me through everything they were doing while diagnosing the issue, and sure enough, they found the leak. They left briefly to pick up the necessary parts and came back to complete the repair. Throughout the entire process, Jesus kept me informed every step of the way--no surprises at all. They also left our home just as clean as they found it, which I really appreciated. This was my fourth time using Concord Rooter and Plumbing, and once again they delivered excellent service. I wouldn't hesitate to call them again for any future plumbing needs.

Zeek was early, thorough and knowledgeable and went above and beyond to diagnose and repair my…read moreissue....on the same day! Even made sure Gio was available with the water jet to clean my drain pipes! Fast reliable, great work....i have a new plumber for all my house's needs!

I would rather allow my home to flood before inviting In Demand back. I am fair, and will start…read morewith positive: they responded quickly, and the leak was fixed. the negative (BUYER BEWARE): Beto arrived and before any work had begun I made the mistake of telling him that my deductible was $2,500 and I was concerned about cost. He QUICKLY said that they could absolutely do the job for $2,500! I told Beto I was concerned that he was just quoting my deductible, and he said that he understood and he could do the job for $2,000. but he had to call in a smaller employee in case they had to go into crawl space and dig (the crawl space is very tight). I asked him what if leak was against the wall and no digging was needed, he assured me price would be adjusted accordingly. again, my fault for not getting this in writing. He attempted to get to leak from garage and was unable to, so had to cut into my family room floor and wall. As I guessed leak was against the wall and was repaired. No one needed to go under house. Beto called two other workers (according to him because they had a small stature in case crawling was needed). I never saw all three working, two basically hung out. At the end I was presented with the $2,000 bill, I asked about the adjustment since no digging was needed, Beto told me his boss said no. but he would be nice and deduct $100. I paid my bill and called the owner with my concerns-he said that a quote should never be given before the plumber could see the actual problem and he would talk to Beto and call me back. That was last week, no call back. I waited to write this review to see if the owner would make things right, or at least explain the charges. So beware of this company-or at least Beto and his quotes, don't make my mistake and agree under stress and pressure! I had an active hot water leak under my house and I should have known better, but I didn't and they took advantage.

Quick response. Luis was excellent. Friendly. Knows his stuff. Cleaned clogged kitchen drain…read more Cleaned MBR bath drain. Reasonably priced.

So glad we called LC Real Rooter. If you have a plumbing problem or clogged drain line, call Luis!…read more We had a rooter guy out who was unable to clear the clog and wanted more money. We called Luis and he fit us in his schedule late in the day. He came with the right tools for the job and got in done. He's a real plumber! Will call him again for future needs.

I cannot say enough good things about this company. I called at 8:30am this morning for a frozen…read morefaucet in my bathroom. Edwin said I would have someone at my house between 11am-12pm. He then called back and let me know they would be early. They arrived at 9:30am, fixed my problem and were on their way. The team always shows up, does a fantastic job. They charge a fair price every time. I could not be more satisfied.

Luis did a great job replacing our shut off…read more Edwin was very accommodating to my schedule.

Echo is consistently great to work with, and serves as our go-to plumber for any issues, whether…read moreit's a small or big job. Chris has been fantastic to work with, always patiently explaining issues and taking the time to ensure everything is done well.

Very prompt response; reasonable cost; excellent installation/replacement of a valve. All parts…read morewere immediately available. Out tech, Sahy, was personable, explained the installation procedure and was efficient. Would definitely use the Echo Plumbing Team again.

I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

After a frustrating experience with another company, I'm incredibly grateful I found this team…read more My water heater started leaking from the second floor into the first, and I needed help fast. From the moment I called, they were responsive, professional, and honest. They were able to come out within an hour, which was a huge relief given the situation. The technician quickly assessed the problem and gave me a straightforward, fair quote $2,300 to replace the water heater, which was significantly lower than what another company had tried to charge me. No pressure, no upselling, just clear communication and solid work. They completed the entire installation in about two hours, and everything has been working perfectly since. You can tell they know what they're doing and respect your time. What really stood out to me was their honesty. I asked what they would have charged to replace my laundry room valves (something I had just paid way too much for elsewhere), and they told me around $350. That level of transparency says a lot about their integrity. If you're looking for a company that is reliable, reasonably priced, and professional, I highly recommend them. I'll definitely be using them again for any future plumbing needs.

Had a leak from bathtub drain into the crawl space. Jorge came out on a Saturday morning and fixed…read morethe issue in under an hour, all without charging any kind of emergency fee, and at a reasonable rate. Considering that another company came out Friday morning and quoted me 3x what Platinum Plumbing charged, Jorge did great and was honest and fast! Also provided a great referral for a separate issue I had. Thank you

Saturday, 7/19/2025, I want to thank Plumber Jorge for…read morerepairing the cold water line under my Bay Area home that I could not repair because the location of the break was difficult for me. Jorge remained professional when he informed me the cost on Friday at the house. Platinum outbid 3 other plumbing companies and Jorge showed up on time. Platinum BEST in the WEST !!