Malls are a dying breed and this mall ia currently a prime example of such. Extremely well kept I…read moremust say...very clean.

The Francis Scott key mall is definitely an example of how malls are becoming a thing of the past…read more There are very few places to shop in the FSK mall and what we do have unfortunately usually has very limited inventory. You have your mall staples- Macys, Hollister, American eagle and H&M. I do love that there is a Barnes and Nobels and Dicks sporting goods too. I do wish there was more at this mall but also know the foot traffic probably doesn't attract anything new to the area. Worth a visit if you need something in a rush otherwise you may need to make the trip all the way to Tysons

Nice female clothing boutique with lots of other gift items as well. My wife and daughter enjoyed…read morelooking around. I wish they had a place for husbands to sit. The staff seamed nice but did not ask if we needed anything.

I totally forgot to post a pic of the amazing shawl I bought at Lou Lou's! Can't wait for it to get…read morecool enough for me to wear!

The good about this store is it's clean well lit and merchandise is above par the negative is the…read morestore is only open tonight till 9:00 (specially before Christmas) (they keep harping about Covid being the reason-saying no one wants to work) not fooling me! I am having back issues had a hard time getting to the register it was a close call but I.had three minutes another woman was behind me well the man that was at the register I gave him a pair of boots that were in clearance he said they weren't and would not double check for me. NO- I almost left all the other things I had there -- of it wasn't for the woman behind me we wouldn't have been cashed out but the nice sales woman said she would open the drawer! The store was xtrememly hot and I guess I am Spoiled but I do love a shopping cart Didn't get my sister her boots. Cause he didn't feel like looking it up - it really pisses me off cause I know they were less MY FEET HURT SO I DON't wanna rate this experience but if I have to 3 stars is a stretch

Sweltering Conditions - No A/C for Weeks…read more I stopped into Macy's at FSK Mall and couldn't believe how hot it was inside. The air conditioning clearly isn't working -- it was uncomfortable just walking around. I saw employees working in short sleeves with fans blowing on them at the registers. One even mentioned it's been like this for quite some time. It's not just unpleasant -- it feels unsafe for both staff and customers in this kind of heat. Disappointed that such a large company hasn't addressed this by now. Do better, Macy's.

I purchased a pair of pants at the Frederick location. The next day I wore it and while looking…read moredown I noticed there was a tear on one side. Upon further investigation I noticed another tear on the other side. When I took off the pants and checked further I noted there were small tears in other places. Apparently the item was dry rotted. I returned it because it was 24 hours since I bought this item. Instead of apologizing for the inconvenience, the manager told me I should've kept my tag because who knows what happened in between the time I bought it yesterday and today. Unacceptable. I purchased almost $400 in items and returned one item which was defective. He should at least apologized and give them proper customer service.

Really cute clothes. Sizing confused me at first (0-3?!?), but once an associate explained the…read moreconversion 00=0-2, 0=4-6,1=8-10, etc. I realized how simple it really is! Was well tended to this on this first trip. Not too pricey, comparable to some women's stores like Ann Taylor and Talbots.

I've been in this store several times and always find something unique to buy! The prices are…read morereasonable. The staff is always so friendly and helpful! I recommend stopping by for some unique buys!

I love shopping at this little boutique. Even though I'm of a certain age and a lot of the clothes…read morelean a bit younger, I manage to find some great basic pieces and still like to look at the fun pieces I wish I could still wear. Their window displays are always gorgeous. They carry Z Supply, Pistola, Steve Madden, Free People and Free People Movement, a few Spiritual Gangster items and many more. You can catch really good sales too. The staff are always so friendly and helpful and Erycka goes over and beyond for her customers. I would recommend paying close attention to the return policy - 14 day returns within 7 days full refund and 14 days store credit. I was unaware when I purchased and tried to return an expensive sweater I was never going to wear but they were kind enough to give me a store credit despite being 2 days outside of the return policy.

Ross is my go to only for kid birthday gifts. They have reasonable prices for them but that is…read morepretty much it. The store is disorganized. The lines are always long even at random hours. Most of the sales associates are friendly but even that can be hit or miss. If you're looking for a quick shopping trip then I suggest going elsewhere. But if you have time to spend and browse and don't mind the chaos and long lines then this is the spot for you.

I love Ross stores but majority of them are poorly managed. However, this location surprised me…read more When I went in, store was clean. I was able to maneuver throughout the store without hazards. The only icks is that they have huge backroom racks blocking aisles in homewares. Most employees are friendly. The carry some designer names but it goes quick.. I don't recommend buying any pantry items. They have cute fall decorations that would cost 2x as much at Marshall's or TJM.

I called and they could not help me as the shoes I wanted were not in stock. I did find a pair off…read moreof MD26 and they are what I was looking for.

Similar experience to some other reviews here with customer service. I don't get it. Every time I…read moreshoe shop, I'm prepared to drop $300-500. However, when I am in my off time, I'm shopping in my blue jeans. Perhaps the earlier reviewer is correct in the judgement placed by the sales folks. Well, that's too bad. I will take my dollars to somebody who wants them & does not consider my jeans a statement about the cash in my wallet.

Off the bat, I knew this experience was going to go wrong. I was coming to return an outfit that…read moredidn't fit me, and just wanted my money back because of it. There was two hispanic ladies at the front, one was wearing glasses and she took my bag when i asked for the return. There was a previous return before me and since I work at retail, I know that return can affect your overall sales for the day. The lady with curly hair tells the lady in glasses in spanish "i hate mondays, it's always returns after returns" So I knew somehow she was going to find an excuse for not to give me my money back. She takes my receipt and looks at my clothes and goes "sorry I cannot make this return for you because there's no tags" (The tags were in the bag, again I bought the wrong sizing since I bought these when the store was 10 minutes before closing) I told her that I had placed the tags in the bag. And without asking me what was wrong with the product or why I was even returning it, she quickly assumed that it was already used and that therefore she could not make this return for me. She threw my things in the bag and didn't even ask me anything else. I will never come back to this location, and if you can DO NOT buy if you are in a rush. This place has terrible customer service Monday afternoons. I had all the information needed to complete this return, and yet still got horribly serviced.

I was told I could not make an Apple payment in one purchase, I had to spilt them up. When I did so…read more, I was charged three times to my credit even when I asked for the purchase to be voided because it was getting overly complicated. I ended up charging it to my debit card only to back debit (return) the items and still not see the funds back into my account. Something is very fishy about this store as I now have four charges for one purchase processed through on Two different cards and I apparently have to wait 3-5 business days to receive any sort of credit back

Have shopped her for years for my kids and now grandkids. Pleasant people and big selectionread more

Their hours are so frustrating. I have attempted twice now to come shop here and they are not open…read morewhen they have listed hours as "open". I don't appreciate a business that wastes people's time. It's their responsibility to update there hours on all business platforms they are apart of.