I've been going to this shop for years now. Jeff and his staff and highly trustworthy. They…read morecomplete the service I I'm there for and never try to sell me on something I don't need. Prices are fair. I highly recommend!!

I recommend this auto mechanic shop to any & everyone Eddie & Jeff are the best great honest…read morepeople to do business with

Exelente servicio mi carro kedo muy bien después de ese sevicio …read more muy recomendado

I would not recommend this company of car service whatever it is to anyone because I took my…read morevehicle there. I live in the neighborhood to start with. I live in the neighborhood. Hi everybody I've been taking my car here. Well, I was taking my car here about four years straight. every time we needed maintenance somehow and I have some issues with my car. I called the body shop. The guy said that everything was fine, but it wasn't him and it wasn't the parts that he put on my vehicle. Left it at that you know, trusting him three months after I took my car to get the brake pads and rotors changed, and my car started shaking a little bit. It will make a weird noise. Wouldn't break all the way it sounded like it was sliding on the brakes. I called the guy and I asked him and told him what was going on. He told me that it was fine. That's how new brakes sounded not to pay attention to it that it would go away eventually well, I kind of knew that he was lying because it had been more than once with things that he did to my car so basically I took my car to another shop you know with well more established personnel, not family operated like they are because that body shop is operated by two brothers and I'm talking about Auto Flash so anyway I took it to the other shop and I was surprised when the mechanic called me walk me to my car actually literally told me that all he did was the brake pads he didn't exchange no rotors which I bought everything from my vehicle. All he was doing was the service. I bought everything at AutoZone and took it in there so he can do the work and get paid for the labor. He stole my rotors kept them and he left the old ones my brake padswere worn out. I had to redo everything I called him. I argue with him and he denied everything. This is a poor workplace and the people have no ethic. And obviously they like to steal he charged me $230 for the pads. I'm sorry brake service didn't get cent back. if you love your car, you like to keep it maintained do not take it here pay a little bit more money but take it to a good place so your car can last not not tothese thieves I live on the neighborhood like about 10 blocks away so it was mine body shop for the neighborhood, not anymore

I highly recommend Ogden Automotive. It's the best and only place my family and I go to for our car…read morerepairs. Love these guys, they're fast and the prices are fair. Paul and Elias are both super cool dudes and both very knowledgeable and fun to talk to. 5 out of 5

Very good place - they're careful not to do stuff that really doesn't need doing but do the…read morenecessary stuff the way it should be done. Had brake pads & rotors all around, transmission flush + general tweaks & inspections. Communication can be erratic but I think that's just the way things are at a busy shop

Adolpho at Midwest Automotive Honest Fair Reasonable no BS…read moreGreat service exhaust, brakes, suspension, engine, electrical, emmisions. Boat engines too!

Did not perform any work to my vehicle. It sat for over eight hours after I wasted one of my PTO…read moredays to get this done. I was told the stock down pipe would "not come out" without many more hours of work. It's a two, maybe three hour job at most. There are multiple, multiple (very many) videos on the internet displaying just how easy it is to remove a stock down pipe and replace it with an aftermarket one-- on the same vehicle!! If I had jacks, a lift, or any of the necessary tools it would have been done properly by yours truly. Instead? I had my time and money wasted for a simple modification that was never done. I simply cannot recommend this place for any real work to be done to your vehicle. Need a bulb replaced? Oil change? Sure, go here, otherwise don't waste your time.

I've never written a review on Yelp before, but this place had such amazing service I have to…read more Today we were on a cross-country move from Ohio to Washington, and as we hit Chicago our car started making horrible rumbling sounds like our muffler had turned into an amplifier! After a quick Yelp search for nearby muffler repair places, we picked this one, and I'm so glad we did. We called and explained our situation, and they said to bring it in and they'd look at it. They looked at it right away and even showed us what the problem was, and demonstrated what had happened. They were very sympathetic to our situation and started working on our vehicle right away and got us back on the road in 3 hours! The owner was amazing and even bought us dinner since we were stranded! Overall an amazing service experience, and it cost a fraction of what we thought it might. Very reasonable prices and really great guys.

Been coming here for 3 years now, Bob and Sam are very helpful to me and my family. My altima…read moreneeded a muffler and co2 sensors. It could not pass emissions. One time is all it took and my car has been perfect ever since. Hard to find a good mechanic. I'm blessed

They replaced the battery on my Alfa Romeo And 9 months later it died leaving me stranded on the…read moreside of the road. I called the service center and they said they would call me right back. They did not and after several attempts to contact them I had to reach out to a different service station. After testing the battery for several hours this other service station determined it to be completely dead and I had to purchase a new battery. Perillo refused to refund the cost of the defective battery they sold me. They have the worst customer service of any service station I've ever worked with. Will never go back.

I am a longtime Perillo BMW service customer (or "Gold Coast Motor Cars" as they sometimes style…read morethemselves), and my experiences with their work have been very good. Their service team has been responsive--Ana Salgado and Alex Padalko in particular have been wonderful. However, their cashiers' conduct today was disgraceful. In the past, our caregiver has picked up our car and I have paid for the service online. No problem. However, without telling us ahead of time, Perillo apparently changed their pickup policy, such that they no longer accept remote payments. Because they did not tell us about this "new policy," we did not make arrangements for our caregiver to be able to pay when she arrived to pick up the vehicle. This created a problem, because our caregiver was due to pick up our young children from school. We explained the situation to Perillo and asked them to release the car so our caregiver could pick up the children. In a word, their response was heartless. I offered to pay over the phone, and I offered to immediately leave my office downtown to come pay the bill. Perillo refused any of these solutions, instead explaining to me over the phone--"as a courtesy"--the details of their policy change. Two employees told me there was nothing they could do, while they supposedly tried in vain to reach someone with authority to authorize a remote payment. They did not say whether this was possible, and could not even tell us how long it would take to find out. Ultimately, Perillo never did anything to release the vehicle without payment. Our caregiver was able to leave only after I made arrangements through our credit card company for her to be able to pay on site. Bottom line: Perillo blindly adhered to an unannounced new policy, and would not budge to accommodate a longtime customer whose kids were left waiting at school.

Tony is the best mechanic!! He is honest and doesn't say your vehicle needs repairs or parts that…read moreit doesn't need!! Take your vehicle here. You won't be disappointed!!

Complete ripoff and they are nothing but liars. Charge me $4,000 to have catalytic converters…read moreinstalled told me he was using OEM but when I went to pick it up I still heard and exhaust leak and he tells me oh you might not pass emissions because of that. What did I just give him $4,000 for it? Ended up bringing it to another mechanic and found out he lied to me he put aftermarket converters the mechanic that I took it to the second time told me to parts or under $300 that he installed so you're telling me I just paid $3,700 for labor and I'm still going to fail the emissions. I'll be seeing you in court!

I will be honest this guys are 100% professional the customer service in my experience was…read moreabsolutely great , they did an amazing job It's the second time I'm here different car and definitely for collision repairs this place it's the right option

I would have preferred to resolve this directly rather than leave a negative review, but my…read moreexperience with European / Technicraft has been extremely disappointing. My Jaguar was brought to European Collision after a break-in in which the driver's window was shattered. State Farm recommended European Collision as a certified facility that works with Jaguars, which is why I trusted them with my vehicle. What should have been a straightforward repair has turned into 2 months of delays, four visits, unresolved problems, and significant inconvenience. First visit: My Jaguar was brought in for the broken driver's window, and European Collision had the vehicle for approximately 14-15 days. When I went to pick it up, the battery dead, so the vehicle had to remain at the shop to be charged. After I eventually picked up the vehicle, within approximately 15 minutes, I discovered that the driver's door lock controls were no longer working. I immediately contacted the shop. The driver's door locks and controls had worked properly before the vehicle was brought in for the window repair. Second visit: I returned the vehicle and again reported the lock problem. I was told it would be addressed. There were also issues with the replacement window trim, including a damaged part that caused another delay. Third visit: I had to return the Jaguar because the paint damage from the original break-in had not been properly completed, and the window/trim work was also not properly completed. The window had to be removed again so the paint work could be completed and the correct trim installed. European Collision had my Jaguar for approximately 7-10 days during this visit. The driver's door lock problem still had not been fixed, and I was told another part needed to be ordered. Fourth visit: After the part arrived, I returned the Jaguar to have it installed. The shop kept my vehicle for two days, but even after installing the part, they still could not fix the driver's door locks or determine what was causing the problem. I was ultimately told I would need to take the Jaguar to a dealership for a diagnostic. Now I am being forced to pay for that diagnostic myself because the lock problem was not reported to State Farm as part of the original repair. I may also have to pay most or all of the cost of fixing the problem. This is especially frustrating because the problem appeared within 15 minutes of the first pickup, did not exist before the repair, and was reported immediately. European Collision had four opportunities to address it, including having my vehicle for 14-15 days during the first visit, 7-10 days during the third, and two days during the fourth. There was also a serious lack of attention to detail. The broken glass from the break-in was never properly cleaned. Even after four visits, I continue to find broken glass inside my Jaguar. At every pickup, I also found shop dirt and footprints on the carpet and door trim. The floor mats and work areas were not properly covered or protected. I also paid approximately $1,000 out of pocket for additional paint work. Because the window had to be removed again to complete the paint work and correct the trim installatio I am now being forced to pay out of pocket for a problem that arose immediately after their repair. I also made repeated attempts to resolve this with management. I requested the District Manager's assistance and was given an email address that was undeliverable. I then contacted the Technicraft Group corporate office, was given the General Manager's information, and again the email address provided was undeliverable. I also contacted the company's online customer service and received no response. After trying the shop, the District Manager, corporate management, and online customer service, I still have no resolution. Based on my experience, I would not recommend European Collision / Technicraft , especially if you own a Jaguar or another luxury vehicle.