Getting your car fixed is always going to be stressful, and likely costly. I had my check engine light come on and made an appointment to come in. I was pretty impressed with how simple the appointment process was online. I when I arrived they got some info and told me it would be about 250 to do a diagnostic test and identify the issue. I left the Keyes and they told me they'd give me a call. After about 30 minutes they called to tell me te they needed to run a more in depth test and it would actually cost $340. Not ideal, but I get that when they go in, things might change. They sent me an email about an hour and a half later with the details of what they needed to fix. I gave them a call and they walked me through ever thing. They were frank about what needed immediate attention and what could maybe wait. I was grateful for the thorough explanation and candid feedback. They finished all the work about an hour ahead of schedule. The car is running super smooth and it seems all issues have been fully resolved. Everyone at the ship was so nice. They all had such a friendly demeanor. I hope I don't have to come back here, but if I have any car issues this will be my go-to shop. read more

Super honest people that make sure you get the quality you need without upcharging you for unnecessary services! Thank you guys!

Had a transmission go out on my Mazda and took it to Zepeda. They were extremely helpful and shared everything they were doing and why. Also gave a great price on the service. read more

Great Garage to do business with. Professional, courteous, and friendly. The prices were great and they finished quickly when they said they would. read more

Just had our first service with them because of a mysterious puddle in the car and they fit us in despite being fully booked, were super communicative about everything including price (which was very reasonable) and were really nice to my wife. We'll be back! read more

I don't have anything negative to say about this shop. They didn't repair my vehicle but they did correctly diagnose it and informed me of what repair was needed and referred me to dealer to do repair because they couldn't do it in their shop. They didn't charge me a diagnostic fee which surprised me a little since they did spend the time to determine the repair needed. The repair needed was a fairly expensive EPS module which would have cost a lot to have repaired new at dealership, so I opted to use a mobile mechanic and bought used EPS module off eBay to have them install. It worked out fine. I saved quite a bit of money going that route. I realize repair shops won't typically install used parts because of liability reasons so I understand why they felt compelled to refer me to dealer I may use Zepeda again for future services that do not involve electronics. Their staff was friendly and professional. read more

We've been going here for years. The people that work there are friendly, easy to talk to, and great at explaining what is wrong with your car. The prices are also fair and they've always done an excellent job. read more

These guys are efficient and honest. I've used them for both maintenance work (brake replacement, air conditioning, etc) and more emergency work (like when my check-engine light popped on). They've been able to fit me in quickly each time (often same day) and have redone work for free when a part they replaced broke under warranty. Plus they have a nice electronic system for diagnostic review and approvals. Good guys and good work. read more

I have nothing but good things to say about Zepeda Auto Service. On my first visit last year I had my brakes done and was very happy with the service and pricing. Now I just had my synthetic oil changed and again am impressed with the service. I am especially impressed with the honest transactions, no BS or ridiculous upsells like at Toyota. I will likely use Zepeda exclusively from now on. read more

Been bringing our car here for years and years, David et al keep the 'Rolla rolling with integrity and humane pricing. We'll be bringing all our cars here for as long as we're in Chicago and they keep the doors open. read more

Trustworthiness is vital when I know next to zip about what's going on under the hood of my car. Over the last eight years Dave and his team at Zapeda have earned and re-earned my trust, first working on my old, old '98 CRV, and now on my 2019 Kia. They let me know, not just what needs an immediate fix, but also what components are showing wear, so that I know what may be an issue in 6 months time. They often take photos of the worn parts to help explain the work they've done. So now I can say I know a little more than zip. And finally, my trust includes the price, which always hold up to any comparisons I've made. read more

Great mechanics here. Straight forward work. No oversell. Know what they are doing and just do it. Pricing very fair. Highly recommend.

Good people. David is the best in Chicago, won't try to rip you off and sell you stuff you don't need like most auto shops. I take my truck here everytime read more

Went in for an oil change and was in and out within 20 minutes. The staff was extremely friendly and helpful. My new auto shop!

Very happy with first work done on vehicle with this company. Great diagnosis pics & videos to show issues. Highly recommend Zepeda!

I took my car in for a repair, new tires, and an overall inspection. Less than a month later, my car is having the same issue it was repaired for. I made an appointment at 7 am; They weren't able to get to my car even though I made an appointment. I left my car there the entire day! They promised to call me for a next-day appointment and never did. This place was a waste of time. Won't come back. read more

Zepeda is AMAZING! They did a bunch of work on my corolla a couple of years ago after I went 8 years with only basic maintenance. They were very honest with me about what urgently needed to be repaired and what I needed to keep an eye on but could wait to do. BUT where they really care through was when my car, sitting unused in the garage all winter, wouldn't start. I live a few blocks away and twice they walked to me, free of charge, to jump it. David gave me advice on how to make sure it didn't die again, but told me it should be fine and it's been running great! Could not be more appreciative read more

I'm pissed made a appointment for 10am dropped my vehicle off i like cool they are going to look at my car at let me know what's wrong and how much 5 hours later I get a call he says the mechanic is going to look at it at let me know what and how much ,so all that time my vehicle just sat in the street no parking lot here,I show up at 5pm there closing time had to pay $60 just so they could look at it ,I told him what the problem was at 10am he says nothing to me gives me my bill of $60 knowing they didn't do anything and when I get home there is a screw in my back tire had to pay for that this place needs to communicate better with customers i see all these reviews mostly women were writing good reviews i bet this one won't be Posted and no apo!ogy for wasting 5 hours of my day never will i go back or tell my friends to go there worst auto shop experience i ever had. read more

Brought my car in because it was having trouble changing gears. Zepeda told me it needed $1400 in repairs and it should be good. Nope! Just brought it into another shop and it needs a transmission replacement. Zepeda went for the quick cash grab and left me with a car I can't even afford to replace now. Thanks for absolutely nothing. read more

They charge $69.99 just for a vehicle inspection - most mechanics like A & A Autos provide this service at no cost.

This place is an absolute gem. I have had my go-to shops but everything pales in comparison to this place. They manage to fit me in when it's a serious issue (and they are regularly very busy, understandably). Having dealt with dishonest shops and car dealers, this place is far and beyond the best and most honest. Recently I had a check engine light with cylinder misfires that they couldn't figure out totally as it resolved itself and didn't charge me for that, even after working on the vehicle for a decent time. You just won't get that anywhere else. I recommend this place to all my friends and colleagues. Some will drive a distance to come here now. Thanks again Zepeda! read more

Easily the best auto shop I've ever been to. Nick and Carlos are both super friendly, professional, and never try to upsell you. I definitely recommend to anyone. read more

Owner frowns on Extended warranty. Lies about items not being covered. Suggest paying up front and getting reimbursed. Carmax should remove him from the Road Pilot website. Felt lied to. Alternator was above $250 above Quick Oil on Armitage. Do not go there. Beware! read more

Was very pleased with the service here. Brought my Mercades in for an oil change and everything went smoothly, the gentleman at the shop was very polite and helpful. So happy we found this place in our neighborhood. Great customer service! read more

This is a long overdue review but I think it should serve as warning to other women or anyone who doesn't understand cars. Zepeda tried to rip me off. I know this because I work on my car and know beyond the basics of repairs. Backstory: One summer my engine started to overheat and I had no time to look at it myself so I left my car with Zepeda to run some diagnostics. They told me the issue was the cooling (radiator) fan switch and quoted me $230 for the job. I asked the price of labor and the estimate time to complete the job just to fancy them. They exaggerated that it would take over an hour and the part was way more expensive than it really is... Hard pass After work I walked over to Autozone and grabbed the part for $22 and with a deep socket wrench, the job took me about 15-30 minutes tops. So Zepeda, I want to know, why in the world would you claim it would take a full hour and overcharge that much? This is completely unacceptable -- get with the times! read more

I've been going to them for about 3 years now and the guys that run the place are super friendly and the most helpful mechanics I've had. They do a great job of explaining the issues with your car without talking down to you (ladies, you know what I mean) and never try to push you do perform service or maintenance that you don't need. The only down side to their excellent service is that because they are so good and so busy, they may not be able to perform all of the maintenance on the same day, so plan accordingly. Can't say enough good things about them read more

I love Zepeda! Always quick and dependable service with good prices. They have an online portal now where you can review all their fixing suggestions along with actual pictures and videos of your car showing the issues they suggest you get fixed. We've been going for years and will continue to return. read more

Zepeda corrected the issue at no charge. I think that is great follow up customer service.

Fantastic experience here today! I had a tire issue, and they were very busy- At first David said I would likely have to leave my car, and pick it up end of day. But he asked where I lived, and since it was a bit of a distance from the shop- he said if I didn't mind waiting 20 mins, he would have someone get right on it! Lovely clean waiting area- lots of magazines... and I was out in 20 minutes as promised! Very reasonable price too! Nice people, and great service! Thanks!!! read more

So far...so great! I didn't get the car back yet, but so far I'm completely impressed. We got an appointment easily and the most thorough diagnostic report I've ever seen in my life! They were able to quickly text me a link to a detailed report that included photos of any of the places that had issues. Every time I've called I have been able to get my questions answered promptly and in as much detail as I would like. I have spoken to both Carlos and David and both were great to deal with. They also do not take a long time to do a big job. I have Yelp to thank for finding this place...I needed to find a place near my daughter's Chicago location and the reviews Zepeda were outstanding. So far I can certainly see why. It has been a completely positive experience, which is not how most people feel when they need car repairs. read more

Zepeda was fast, affordable, professional, and most importantly, they stood by their work. When a repair failed almost a year later, they fixed it with no questions. read more

This is the most amazing auto shop i could ever imagine. Great service, complete honesty, great prices. I love these people! I got the car back today and almost cried with happiness. read more

I bought my Subaru in to Zepeda after moving to the neighborhood. For the prior 8 years or so I'd used Ashland Tire and was nervous about trying another shop, hoping I'd get similar quality service, honesty, reliability, and respect. Zepeda answered that call. I was given clear quotes, told what was necessary and what wasn't, and even had them tackle an issue with my trunk latch which ended up costing less than the estimate. I've recommended them to multiple friends and will continue bringing my car here for as long I keep it. read more

Brought my car here for an inspection as I've been having problems for a few years that no one could seem to solve. I was so appreciative that they not only took the time to inspect, but sent over a FULL detailed report of all of the issues the car had. They told me more about my car in one visit than I've been able to find out in 5 years. I appreciated the honesty from David that he did not think it would be worth the money to fix the car vs. trying to encourage me to drop more money into something I could tell was clearly dying. Zepeda has most definitely gained a new customer in me! read more

Been going to Zepeda for years. It's our go-to place for any work we need done on our cars. Great shop, highly Recommended!

Ask for Nick. Great Service!! Quote solid price and was able to complete the job in timely manner . Glad to find a new car mechanic in the Logan square area. read more

I spent a few weeks checking out nearby auto repair shops to repair the timing belt and drive belts for a Honda Civic 2001. Why I like them: - Cheapest repair shop in Chicago - Honest - Reliable I compared quotes from Firestone, Logan Square Auto, Oscar's, Tico's, and Carr's Honda. Zepeda was a small repair shop but they gave me the very best price! Not only that, but I came one Saturday morning and they finished the belt replacements, water pump replacement, and spark plugs by the end of the day. They had the old parts and showed me how they need to be fixed. Moreover, the guy at the front desk showed me on his computer a fancy website with 3D models of car parts. He showed me how they worked. It was a nice gesture so I wanted to mention it here. Overall, I would go here again for major repairs for the cheapest price. read more

TL, DR: They're good for mechanical issues, but not electrical I've had some work done there before and happy with it, but never anything electrical. The car was brought in with generally weird behavior (temp sensor not working, radio not turning on, tachometer turning on and off intermittently). They discovered standing water underneath the carpeting on the floor. A particular control module and it's wiring harness had been submerged. First off, rather than debug the root cause of the water, they tried going straight to a solution of repairing the wiring harness and even then, they only tried to address two very obviously corroded wires. If that is the root cause, that's rather pointless work, unless you identify why the car had water to begin with! They told me this submerged module was the culprit and suggested a new one ($590). Long story short, another shop fixed the water leak first, then the ENTIRE wiring harness and then discovered the module was totally fine. Probably the most disconcerting thing was that every time I called for a status update, I could never get a remotely thorough answer from them. No plan of attack, no technical description of what they were doing. It was a lot of "uhhhs" and "we're trying things"....just way too vague. Either the person taking my calls or the mechanic themself had no idea how to diagnose the issue but of course would not admit it. Over the 7 days they had it they inspired zero confidence, which is unfortunate because they're really nice guys. I was charged $300 for a week's worth of them vacuuming water out of the car and repairing 2 wires. read more

These guys were great. I brought my car in for a rear brake job and they recommended much less work to be done than the previous estimate. They fixed it for less than a quarter of the first estimated price. They also inspected the car and found an urgent repair. They were willing to show me the issue first (I can be skeptical of mechanics). Carlos spent a lot of time explaining how my brakes work and showing me the original parts after they were removed. They did all the work on a Saturday and had me out the door on the same day. read more

A light came on in my car one morning- I thought it was the check engine light, so I brought it into Zepeda. The staff was extremely friendly and professional; I explained the problem to them and they said they'd call me as soon as they knew was up. They called me about an hour later and said it was actually just a low pressure tire, but they had checked out the car and all the sensors just to make sure everything was fine. I picked my car up shortly after that, at no charge! I will definitely come back to Zepeda. read more