This was the 2nd time I stopped at Midas on Roosevelt Road for an emergency tire repair and the 2nd time their service was quick and well done. There are several other service places in the area but no others as reliable, honest, and pleasant as Midas. Thank you. read more

The are super nice and helpful. I would definitely recommend and come back. They made sure to check for deals to pay for my service.

I decided to try out Midas recently for a transmission and differential fluid change. The location was convenient for me (down the block from where I work) and the prices were better than at the Honda dealership. They also told me they will beat anyone else's prices! They were efficient, reasonably priced and friendly. I was so pleased that I brought my other car the following week for a tire repair. I couldn't make it there before they closed so Sebastian (the manager) dropped off my vehicle at work with the keys. Overall, I feel very satisfied with the services and most especially with the customer service. I highly recommend Midas, and I plan to return in the near future with my vehicles! read more

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I had an emergency with my tire pressure dropping from 40 to 9 apparently I ran over something driving from Indiana to Chicago and feared I'd come to a complete flat!! OMG! I googled Midas and Ron & Sebastian whom I call my guardian angels helped me. I had No appointments yet they took good care of me (after being turned down at another establishment) amazing service, polite, and friendly. Thank you! They took care of the hole in my tire and sent me on my way! read more

I had a flat tire and needed to get a quick repair and my usual shop could not get me in quickly. I decided to try Midas on Roosevelt and was amazed at their quick service and friendly approach. Many thanks to Sebastian as he got me in and out in about one hour. I definitely will be back there again. read more

These guys are great! I came in at the last minute before closing after I left work to find myself stranded with a flat tire. Two other shops had previously looked at this same tire and could not locate the rim leak, took Midas 30 seconds. Not only did they complete a thorough repair so I no longer need to worry, but Nick and Sebastian were so kind and welcoming when I know I was keeping them after hours. Can't thank you enough! 10/10! read more

Went in for a tire leak and they got me in and out in minutes. Very kind and professional. Will return for service in the future.

Dropped off my car for brake pads and rotors just the front took almost 3 and a half hours. Was texted the inspection results my car is a Lincoln but in the photos of the inspection was a Toyota read more

They fixed my tire which had been leaking air - free of charge! Looked like a busy shop, with many cars inside or parked around the garage, being or waiting to be worked on, but I was out of there in no more than an hour. Will be my go-to for any work on my car going forward. read more

Great customer service! Really understand customer needs!!They help me install a light bulb for my car when the weather is bad.

Awesome customer service from Nick and his team!!! highly recommended for fast service!

I took my 2006 BMW X5 to the Midas on Roosevelt/Canal on 1/21/26 to see if the fuse was blown for the windshield wiper fluid, since it wasn't coming out. I was told the fuse was good and that they would need to do a diagnostic ($150 cost) to see what the problem was. They called to say I needed a new pump and quoted me a price of OVER $500 for the PART! I said $500 for the part. Where are you getting it? They said from BMW because there were no aftermarket parts and it wasn't sold at the AutoZone nor at Advanced Auto...LIES!! I googled and saw plenty of aftermarket parts, and saw that it was sold at the stores mentioned. I even went one step further and called BMW parts to get a price for the pumps, $87 each, and I only needed two, one for the front and one for the back. This place is a rip-off. WOMEN BEWARE, as I'm sure these assholes wouldn't have tried this with a man. I used to go to this location for years. When the previous owner owned it, I never had any issues, never! Midas has lost a long-time customer, not just for this location but for all of them!!!! read more

I recently had a flat tire and was in need of an immediate repair so that I could make it to work the next morning. I called a few tire shops but all were booked up for atleast a week. I gave a call to Midas and although they were booked up, they still agreed to see me on their lunch break. I walked in and they had me out of there in 10 minutes, free of charge! Not to mention the staff is very personable! Great service, great shop, 10/10 would recommend to anyone! read more

Goodmorning, This review is late but oh was the service on time! I went to the location at 510 West Roosevelt Road,Chicago IL. Nick was fantastic : Explained in understandable dialogue what a Wheel Alignment was and the benefits. He was patient, professional and personable. I'm a 80 year old woman without any knowledge of the needs of an auto..well Nick took me to the university! Whoever is the owner make certain that you note quality, experienced help is hard to find! Nick, thank you! I've sent you several customers including my husband and everyone agrees that you are great at what you do. Rawski read more

These guys have saved my bacon a couple of times, most recently when my battery died and I needed it replaced immediately. I also go there for routine maintenance -- they're fast and courteous, and I'm confident in the quality of the work. read more

Had a slow leak in one of my tires. Dropped by Midas on Roosevelt Rd in Chicago. To my surprise, the service was so impressive; friendly, quick service, excellent customer care, and most importantly, fixed my problem of the nail in my tire that caused the slow leak. Kudos to Sebastian for his customer care. Estimated a wait of a couple of hours but got my tire fixed in an hour while servicing a number of other cars. Sebastian was awesome. Definitely going back if I need car service. read more

Here's the skinny--it costs $95 to get a tire rotation and an oil change here. Is it cheap? No. Is it convenient? Yes. I made an appointment (another tip--make an appointment, because car problems always seem to happen suddenly and leave you scrambling, so it's nice to plan ahead). Otherwise, everything went really smoothly, everything was done in less than an hour. read more

I would definitely recommend this place if you want fast, easy, honest work. I came in to get my tire patched since it had a nail in it. They told me that it would take about 30 min. Turns out they got it done fast, in less than 10 min. Sebastian was very kind and was prompt in customer service, especially when I heard him on the phone with customers. No hidden fees or crazy upcharges. Good value. Will come back to this place if I ever need their service. read more

I had a flat tire today 3/31 after a long day at work. I showed up to Midas (510 w roosevelt rd) to see if they can help me as a walk in. A very nice guy (Sebastian) came out to help me , he took a look at the tire and explained to me the situation. Sebastian had another nice person (David) to fix the flat tire for me. I was out of there within minutes. Great ppl, great service. Thank you Sebastian and David for your services. read more

Came here early on a Friday morning to get some work done on my car. This Midas is everything that you could want in a car repair shop, good customer service, fast, and reliable. They had to order some parts to be delivered from a local warehouse, but they were able to have those parts delivered within a few hours, complete the work, and have my car returned to me well before the end of the day. I worked with Aaron and Manny and both were patient, professional, and just exemplary Midas employees! I had a great experience here and would definitely come back. read more

The team at this location is always fantastic! I've always had great experiences with the team and they are very kind and efficient. I scheduled an appointment because I got a flat and they got me in and out in under 30 min. I highly recommend their services and will continue to be a loyal customer. read more

My tire had not one but two nails in it causing it to repeatedly deflate. Midas looked at the tire and said that it was fine and they didn't find anything wrong. I took the car to Chevy and they found the two nails right away. Employees at Midas were nice, but this lack of attention to detail is a huge red flag to me. It should have been easy for them to find at least one of the nails, so I'm not sure if they just rushed through it but it was not something that would make me trust them with other repairs. read more

Went here expecting to buy a new tire because it was damaged by a large nail. They plugged the hole in the tire and said it was free. Took less than 30 min. Great service! read more

Great service at this Midas. I stopped in, without an appointment and they were able to accomodate me and fix my tire right away. Workers in the shop were extremely helpful and very nice. Highly recommend! read more

Friendly guys with exceptional skills. I just walked in to ask about wiper blades. I had a pair but could not figure out the trick to getting the latch released. I would have purchased a new pair from the shop as they sell them of course. He installed the ones I had in about 2 minutes. The Midas employee was willing to install the blades. I appreciate his help and willingness to go out of his way to provide excellent service. I have found a new place for all my future oil changes. read more

I had such a great experience today! I came in this afternoon with a battery issue that I could not figure out for the life of me. Unfortunately, I cannot remember the gentlemans name who helped me but HE SAVED THE DAY! He was incredibly knowledgeable, professional, hard working, and quick with his work. I was out of there with my problem solved in under an hour and he even advocated for the other Midas location to reimburse me since they installed the wrong battery which lead to so many problems. Great experience! Will definitely be back! read more

The sales associate that I worked with lied and told me that my break pads were almost gone and that my routers were warped and I need to replace all of them for $600 dollars. I went to another mechanic who told me that my break pads and routers are completely fine. The latter tracks because my car only has 20,000 miles on it. I would avoid this place at all costs as they are not honest folks. read more

I was given a quote for brake work on a Monday over the phone by Person #1. I clearly clarified with them that this was for both the front and back together (rotors and pads) with all labor costs to get to the $400s total they mentioned for my 2008 Honda Accord. I clarified this was not per axle or without labor but the actual total. They said it definitely was the total, factoring in labor and such. It was much cheaper than the dealer was quoting me over $1000, so I said sure I"ll come there to drop the car off Tuesday instead of doing it at the dealer I was already at right there and then, and picking up my car again on Wednesday. I dropped the car off on Tuesday with Person #2 (maybe the manager? He asked what I was quoted on the phone for rotors/pads and I said $400s range total for front and back together. He didn't bat an eye at that or give an impression it wasn't a reasonable estimate). I then got a message Wednesday by Person #3 (Sebastiaan) showing it would be ~$1000 for the rotors/pads (the actual total was over $2000 because they listed additional fluids, calipers, etc. stuff, but I'm putting the amount considering just the rotors/pads I had initially inquired about). This is 2-3x what I was quoted that led me to come to Midas and leave the dealer who would have done the same work for nearly the same price...a waste of two days for me. This made me feel that Person #1 I spoke to on the phone Monday at Midas intentionally lied so I would come there from the dealer where I already was. Why did I waste two days of my time taking it to Midas to end up paying the same amount? Sebastiaan did not find out who told me this on Monday as I asked to file a formal complaint that employee Person #1 is giving inaccurate information. He said, oh, it's just some guy who was helping us out and covering...which is an infuriating excuse when you are responsible for your employees and people you put at the desk and can't just wave your hands at it. He also said Person #2 on Tuesday was the owner, the guy who did not question the number I told him I was quoted. Sebastiaan said the $400s was a ridiculous price no one would ever quote from their place and tried to blame it on the temp Person #1 covering Monday. Anyway, I didn't have another two days to waste so I did the pads/rotors for the double price*. I have no problem with the total price as it seems other places do it for similar cost, but I can't appreciate the deception or incompetence that led me there to start and Sebastiaan's attitude of not actually looking into it for me or confirming for me that the Monday guy acknowledged what I was told. Actual work done was fine, but take some responsibility for your team or make me feel like you disciplined someone who was lying or educated them on how to give a quote. *I'm only focusing on rotors/pads I was quoted. Additional work when needed is fine by me. There was some additional cost that brought the total to over $1200 as I decided to have a caliper replaced too which I understand is more expensive...though I still don't get why I needed the caliper replaced as he didn't say a real reason besides it needed it (were pistons messed up? I think he was just saying wear on it, but it seems calipers may never need to be replaced or can go over 100,000 which my car was not at yet...), and I decided not to do both in the pair as I was getting wary of their team at this point even though they say you normally do both even if the other one is okay...decided to leave it for now and give my money elsewhere when it becomes needed). read more

What stood out the most was their commitment to customer service. They took the time to answer all my questions and even provided a thorough walkthrough of the vehicle features. The buying process was transparent with no hidden fees, which I greatly appreciate read more

the receptionists were really kind and welcoming and even offered me a coupon! they got my oil change done in less than 30 minutes.

I was in need of a simple oil change. I had poor experiences at Goodyear and Firestone near me for tires and battery work so decided to try Midas. Made an appt by phone and was impressed with the professionalism during that call. They said synthetic was recommended by the manufacturer, but I could do a blend if I wanted to save money. I was quoted $89.95 and booked the synthetic. The next morning I pulled in and when checking in they realized the appt was actually placed on the wrong day, but said it would be no problem. As I was planning to wait they got started right away. I heard multiple calls come in and again was so impressed by how professional and courteous all the calls were handled. The waiting area is pretty spare and in need of a quick sweep, but there's free coffee and water. 20 minutes later my car was ready and the final bill came up less than expected. No pushy offers to buy filters or other unnecessary services. I'll definitely be back! read more

Will not be returning. Ever. Took 2 days for an oil change and was lied to about when it would be ready. Had to call multiple times to see if the car was ready so poor communication. Service writer definitely had an attitude as well. When I came to pick the car up, it was still on the lift. I understand you are busy but be honest. Poor customer service! And to boot, there was dirt and grime all over my passenger seat. To whoever did it, how would like it if I got dirt all over the seats in your car and messed it up?! read more

Great service from Eric and Julie. Called in the am to see about replacing my car battery after getting a warning signal. Due to the battery size it was not in stock. They said they would have it delivered and it may take a day. They had the battery in the store within a few hours and were able to get it installed by the afternoon. Very helpful with selection of which battery to use for my car. My Range Rover dealer said I could drop the car off and maybe they could look at it in two or three days! read more

excellent service! the staff is kind and courteous. Gabby went above and beyond to help me out. every shop needs a Gabby!! truly this Midas is the epitome of mechanical services around! Highly recommend 5/5 read more

my name is Rudy . I went over there about a couple months ago to get my radio installed the manager. Nick came out and said they're closing soon but they'll take me because I was the last customer of the day even though it was going to be after hours month later the radio keeps shutting off every time I'm listening to my music and he didn't even put the antenna for the FM radio. they also refuse to work on my car because they said it was after hours and not during business hours really disappointed with the quality of work and attitude from this place. read more

I made an appointment for a specific service. A call was promised when my car would be finished. I arrived before closing to pick up my car to find out NO service was performed. One employee told me the service was done and another told me they had to call in an order for the materials and couldn't get the repair done. SERIOUSLY??? Why did you allow me to book an appointment for something you all couldn't deliver? I also noticed a greasy fingerprint on my trunk. Why on earth would anyone be going in my trunk? I will report this company to the BBB. read more

Extremely friendly and welcoming everytime I come in, always keep me updated and provide great service!

The staff is so friendly! I really enjoyed the team, though I wasn't awake yet for the morning appt but the team of gentlemen are friendly and personable. They assisted me right away and went above and beyond+ beyond what I asked for. I would recommend! read more

Fantastic service, kind and friendly staff and super efficient. Nick was especially helpful and knowledgeable. The guy at the desk was also super helpful with myself and everyone else that came in. I highly recommend them! read more

Absolutely fabulous! Eli is a lifesaver!!!! Our lugnuts were loose and he was able to tighten them without a special tool! Thank god for Eli!! read more